Occupancy rate
92%
In line with Delaware averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living in Hockessin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regal Heights Healthcare and Rehabilitation Center
Assisted Living in Hockessin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regal Heights Healthcare and Rehabilitation Center
Overview of Regal Heights Healthcare and Rehabilitation Center
Regal Heights Healthcare and Rehabilitation Center is Hockessin’s premier subacute and skilled nursing facility that aims to change the meaning of recovery for seniors. The CCRC understands that aging can be daunting, much more so with a disability or condition. The exceptional level of care delivered by their patient-friendly staff is an approach to offering the best care possible for their residents. Regal Heights is where residents feel comfortable and secure in a nurturing environment.
Specializing in short-term rehabilitation and long-term nursing care, The community provides essential service that includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical, orthopedic care, wound care, and memory care training that include specialized programs designed to fit the individual’s unique needs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
172
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.9%
Residents per day (avg)
165
Occupancy rate
91.9%
Residents per day (avg)
165
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
47% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$23.9M
Profit
$2.4M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$23.9M
Profit
$2.4M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.5M
172-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Delaware averageOccupied beds
158 / 172
Average residents
86 per day
Facility TypeNursing Home
StatusActive
IssuanceJanuary 9, 2025
ExpirationAugust 31, 2026
License Number1079
Regal Heights Healthcare and Rehabilitation Center is administrated by Sara Jane Thompson.
Staffing
Key information about the people who lead and staff this community.
Director of NursingBethAnn Troy
Director of Nursing Email
[email protected]
Administrator Email
[email protected]
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Subacute Care
Wound Care
Fine Dining
Daily Snacks
Private & Semi-Private Rooms
Flat-Screen Tv’s
Wifi
Rotunda
Outdoor Patio
Magnificent Gardens
Personal Housekeeping & Laundry
Beautician & Barber Services
Stimulating Recreational Activities
Religious Services
Specific ProgramsSubacute Care & Rehab, Wound Care, Skilled Nursing, Respite Care, Memory Care
Food DescriptionRestaurant-style dining with daily snacks.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Types of Care at Regal Heights Healthcare and Rehabilitation Center
Nursing Home
Assisted Living
Hospice Care
Inspection History
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
6 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Show Inspection Reports
Latest inspection
Date
July 24, 2025
Follow Up77 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Delaware average: 64 deficiencies
Inspection Report Summary for Regal Heights Healthcare and Rehabilitation Center
The most recent inspection on July 24, 2025, found the facility in substantial compliance with no deficiencies identified. Earlier inspections showed multiple deficiencies related primarily to resident care, including medication administration, abuse prevention, infection control, and documentation, as well as facility environment and safety concerns. Complaint investigations substantiated issues such as verbal abuse, failure to report abuse timely, inadequate supervision, and care planning deficiencies. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows improvement, with the latest follow-up survey indicating resolution of prior cited issues.
Health Inspection History
Inspections
Total health inspections
4
Delaware average 4.4
Last Health inspection on May 2025
Total health citations
67
Delaware average 38.9
Citations per inspection
16.75
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 67 citations resulted from standard inspections; 23 of 67 resulted from complaint investigations; and 9 of 67 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Delaware averageDelaware average: 0.9
Serious Health citations
3
3
150% worse than Delaware averageDelaware average: 1.2
1 critical citation
3 serious citations
59 moderate citations
4 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Corrected
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 23, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 23, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 23, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Hockessin The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Filter by care type
| Regal Heights Healthcare and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hockessin | 172 | Yes | 1 | Private Rooms / Semi-Private Rooms | - | Sara Jane Thompson | Bethann Troy |
| Brookdale Hockessin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hockessin (Loveville) | 66 | Yes | 17 | Private Rooms / Semi-Private Rooms | A+ | Crystal Manchin - Ed | Olena Georges |
| The Pointe at South Harmony Lodge and Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newark | 52 | Yes | 67 | Private Rooms / Semi-Private Rooms | - | Regina Romano - Ed | Hesdie Josias |
| Cokesbury Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hockessin (Loveville) | 49 | Yes | 12 | Private Rooms / Semi-Private Rooms | A+ | Kristen Binz-Perrone | Amy Ironside |
Places of interest near Regal Heights Healthcare and Rehabilitation Center
2.8 miles from city center
Estimated distance in miles from Hockessin's city center to Regal Heights Healthcare and Rehabilitation Center's address, calculated via Google Maps.
— 3.03 miles to nearest hospital (VA Medical Center- Wilmington)
Calculate Travel Distance to Regal Heights Healthcare and Rehabilitation Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
226
Employees
208
Contractors
18
Staff to resident ratio
1.35:1
16% worse than Delaware averageDelaware average ratio: 1.61:1
Avg staff/day
90
Average shift
8.1 hours
7% better than Delaware averageDelaware average: 7.6 hours
Total staff hours (quarter)
66,534
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
106
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
5.6%
3,727 contractor hours this quarter
Certified Nursing Assistant: 11
Licensed Practical Nurse: 5
Registered Nurse: 2
Staff by category
| Certified Nursing Assistant | 95 | 11 | 106 | 32,598 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 53 | 5 | 58 | 18,801 | 91 | 100% | 8.6 |
| Registered Nurse | 16 | 2 | 18 | 2,626 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 2,203 | 84 | 92% | 7.6 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,041 | 91 | 100% | 7.5 |
| Respiratory Therapist | 4 | 0 | 4 | 1,524 | 78 | 86% | 7.5 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,174 | 86 | 95% | 6.7 |
| Dietitian | 2 | 0 | 2 | 947 | 66 | 73% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 936 | 66 | 73% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 904 | 70 | 77% | 7.2 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 868 | 82 | 90% | 6.4 |
| Qualified Social Worker | 4 | 0 | 4 | 515 | 66 | 73% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 460 | 58 | 64% | 7.9 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
106 Certified Nursing Assistant
% of Days
100%
58 Licensed Practical Nurse
% of Days
100%
18 Registered Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
92%
6 Other Dietary Services Staff
% of Days
100%
4 Respiratory Therapist
% of Days
86%
6 Speech Language Pathologist
% of Days
95%
2 Dietitian
% of Days
73%
2 Mental Health Service Worker
% of Days
73%
4 Physical Therapy Assistant
% of Days
77%
4 Respiratory Therapy Technician
% of Days
90%
4 Qualified Social Worker
% of Days
73%
1 Nurse Practitioner
% of Days
68%
1 RN Director of Nursing
% of Days
64%
1 Administrator
% of Days
60%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
167
Private pay or other
167
100% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
14% worse than Delaware averageDelaware average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.6
8% worse than Delaware averageDelaware average: 19.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
22% worse than Delaware averageDelaware average: 15.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.4%
Percent of long-stay residents whose ability to move independently worsened
19.4%
In line with Delaware averageDelaware average: 19.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
6% worse than Delaware averageDelaware average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
47% worse than Delaware averageDelaware average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.3%
Percent of long-stay high risk residents with pressure ulcers
5.3%
18% worse than Delaware averageDelaware average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.5%
Percent of long-stay residents with a urinary tract infection
2.5%
15% worse than Delaware averageDelaware average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
15% worse than Delaware averageDelaware average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.2%
Percent of long-stay residents who have depressive symptoms
0.2%
96% better than Delaware averageDelaware average: 6.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.8%
Percent of long-stay residents who received an antipsychotic medication
12.8%
16% worse than Delaware averageDelaware average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
6% worse than Delaware averageDelaware average: 95.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
In line with Delaware averageDelaware average: 97.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.2%
64% worse than Delaware averageDelaware average: 82.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Delaware averageDelaware average: 0.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.0%
52% worse than Delaware averageDelaware average: 83.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$140K
43% higher than Delaware averageDelaware average: $98K
Number of fines
4
114% more fines than Delaware averageDelaware average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware averageDelaware average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$140K
Delaware average
$98K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 23, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 23, 2025
$18K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 10, 2025
$12K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 8, 2023
$93K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Regal Heights Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
94.7%
↑ 1.2pp vs 2022
Net Income
$2.4M
↑ ~$2.4M vs 2022
Total Payroll
$12.6M
↑ ~$32.7K vs 2022
Profit Margin
11.1%
↑ 11.3pp vs 2022
Loading trend charts...
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