Inspection Reports for
Regency Place Senior Living

CA

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 2.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

30% better than California average
California average: 4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 75% occupied

Based on a January 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

60% 80% 100% 120% 140% Nov 2021 Jan 2023 May 2024 Nov 2024 Jun 2025 Oct 2025 Jan 2026

Inspection Report

Census: 46 Capacity: 61 Deficiencies: 0 Date: Jan 28, 2026

Visit Reason
An unannounced case management inspection was conducted to deliver an immediate exclusion order for a staff member identified as S1.

Findings
No deficiencies were observed or cited during the inspection. The immediate exclusion of staff member S1 was confirmed and communicated to the licensee and facility staff. The licensee agreed to submit documents to approve a new administrator by 1/30/26.

Report Facts
Capacity: 61 Census: 46 Administrator certificate expiration: 2027

Employees mentioned
NameTitleContext
Kevin GouldLicensing Program AnalystConducted the inspection and delivered the immediate exclusion order
Damion E. AndersonAdministrator/DirectorIdentified as the active administrator of the facility
Rommel AquinoFood Services Director and backup administratorBackup administrator with valid certificate, met with LPA during inspection
Julie MyersLicensee representativeInformed of immediate exclusion of staff member S1

Inspection Report

Complaint Investigation
Census: 52 Capacity: 61 Deficiencies: 0 Date: Oct 17, 2025

Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations including residents being left in soiled briefs and same clothing for extended periods, unmet dietary needs resulting in weight loss, and staff consuming residents' personal food items.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff leaving residents in soiled briefs and same clothing for extended periods, failure to meet dietary needs resulting in weight loss, and staff consuming residents' personal food items. Evidence from records, interviews, observations, and hospice notes did not support these claims.
Findings
The investigation included record reviews, interviews, and observations. All allegations were found to be unsubstantiated due to insufficient evidence. Staff were found to provide timely care, assistance with hygiene and meals, and no evidence was found of staff consuming residents' food.

Report Facts
Capacity: 61 Census: 52 Weight loss: 15.6 Weight measurements: 128.8 Weight measurements: 131.2 Weight measurements: 115.6 Weight measurements: 133.2 Home health aide visits: 2 Home health aide visits: 3 Staff response time: 5

Employees mentioned
NameTitleContext
Damion E. AndersonAdministratorMet with Licensing Program Analyst during complaint investigation
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Stephen RichardsonSupervisorSupervisor overseeing the complaint investigation

Inspection Report

Annual Inspection
Census: 52 Capacity: 61 Deficiencies: 0 Date: Oct 9, 2025

Visit Reason
An unannounced annual inspection visit was conducted to evaluate compliance with licensing requirements for the Residential Care Home for the Elderly.

Findings
The facility was found to be clean, odor-free, and in good repair with no health or safety concerns. No deficiencies were cited during the inspection. All reviewed resident and staff files were in order, and safety equipment was up to date.

Report Facts
Hot water temperature: 117.3 Room temperature range: Measured between 71 and 75 degrees Fahrenheit inside the facility Facility capacity: 61 Census: 52 Fire extinguisher last serviced date: Jun 25, 2025 Last disaster drill date: Jul 1, 2024

Employees mentioned
NameTitleContext
Damion E. AndersonExecutive DirectorMet with Licensing Program Analysts during inspection
Cynthia TamayoLicensing Program AnalystConducted the inspection
Arvin VillanuevaLicensing Program AnalystConducted the inspection

Inspection Report

Complaint Investigation
Census: 51 Capacity: 61 Deficiencies: 2 Date: Sep 17, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff did not provide adequate supervision resulting in multiple falls and injuries, including a fracture, and that staff were not providing adequate care and supervision to residents.

Complaint Details
The complaint was substantiated. Allegations included inadequate supervision leading to multiple falls and injuries including a fracture, and inadequate care and supervision of residents. The investigation included medical record reviews, interviews, and observations confirming these issues.
Findings
The investigation substantiated that the facility failed to provide adequate supervision and care to resident R1, who was identified as a fall risk and suffered multiple unwitnessed falls including a fractured nose. The facility did not implement recommended safety measures in a timely manner and staffing limitations contributed to inadequate supervision.

Deficiencies (2)
Basic Service Requirements not met: failure to monitor residents adequately to ensure health, safety, and well-being, resulting in multiple falls and injuries including a fracture.
Failure to provide adequate care and supervision as required by regulations, posing immediate health, safety, and personal rights risks to residents.
Report Facts
Capacity: 61 Census: 51 Civil Penalty: 500 Plan of Correction Due Date: Sep 18, 2025

Employees mentioned
NameTitleContext
Damion E. AndersonAdministratorMet with Licensing Program Analyst during investigation and discussed findings and plan of correction
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Stephen RichardsonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Capacity: 61 Deficiencies: 0 Date: Jul 21, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2025-02-10 regarding multiple allegations including unexplained injuries to residents, inadequate supervision, lack of activities, and failure to report incidents to authorized representatives.

Complaint Details
The complaint involved allegations of multiple unexplained injuries to residents, staff leaving a resident on the ground for an extended period, inadequate supervision resulting in falls, lack of activities for residents, and failure to report incidents to authorized representatives. The allegations were found to be unsubstantiated.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Family members and residents confirmed that falls and injuries were either explained or not frequent, activities were offered, and staff notified authorized representatives of incidents. No deficiencies were cited.

Report Facts
Capacity: 61

Employees mentioned
NameTitleContext
Renee CampbellLicensing Program AnalystConducted the complaint investigation and presented findings
Vandita ChandResident Services DirectorMet with Licensing Program Analyst during the investigation and received the report

Inspection Report

Follow-Up
Census: 52 Capacity: 61 Deficiencies: 1 Date: Jun 27, 2025

Visit Reason
The visit was an unannounced case management deficiency follow-up to investigate the AWOL incident involving resident Sally Ebersole (R1) on 2025-06-12.

Findings
The facility failed to prevent resident R1 from leaving unassisted, contrary to the physician's report (LIC 602) stating R1 cannot leave unassisted. The resident eloped without staff knowledge, posing an immediate health and safety risk. The facility has taken steps including elopement training and plans to install additional alarms by 2025-07-27.

Deficiencies (1)
Facility did not comply with the requirement to be aware of the resident's general whereabouts, allowing R1 to leave unassisted, posing an immediate health and safety risk.
Report Facts
Civil penalty amount: 500 Plan of Correction due date: Jun 30, 2025

Employees mentioned
NameTitleContext
Damion E AndersonAdministratorMet with Licensing Program Analyst during inspection and involved in discussion of findings.
Cynthia TamayoLicensing Program AnalystConducted the unannounced case management deficiency visit and authored the report.
Czarrina A Camilon-LeeLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Complaint Investigation
Census: 52 Capacity: 61 Deficiencies: 1 Date: Mar 11, 2025

Visit Reason
The inspection was an unannounced follow-up complaint investigation visit conducted to address multiple allegations received on 2024-11-12 regarding staff aggression towards residents, staffing adequacy, staff training, safety practices, and updating resident records.

Complaint Details
The complaint investigation addressed allegations of staff aggression towards residents, inadequate staffing, insufficient staff training, failure to follow safety practices, and failure to update resident records. The allegations of aggression, staffing, training, and safety practices were unsubstantiated or unfounded, while the failure to update resident records was substantiated.
Findings
The investigation found no substantiated evidence of staff aggression towards residents or inadequate staffing and training, and staff were observed following safety practices. However, it was substantiated that the facility failed to update resident records, including physician reports and life history documentation.

Deficiencies (1)
Facility staff did not update resident records, including outdated Physician's Reports and Life Story Books.
Report Facts
Capacity: 61 Census: 52 Date complaint received: Nov 12, 2024 Date of last Physician's Report: Jul 21, 2020 Date of annual visit citation: Nov 17, 2024

Employees mentioned
NameTitleContext
Damion E. AndersonExecutive Director/AdministratorMet with Licensing Program Analyst during investigation
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Stephen RichardsonLicensing Program ManagerOversaw complaint investigation
S1Staff MemberInterviewed regarding training and resident records
S2Staff MemberInterviewed regarding training and communication with residents
S3Staff MemberInterviewed regarding training
S5Staff MemberInterviewed regarding staff behavior, staffing, and training
S7Staff MemberInterviewed regarding staff behavior
S9Staff MemberInterviewed regarding staffing and safety practices

Inspection Report

Complaint Investigation
Census: 81 Capacity: 61 Deficiencies: 0 Date: Jan 7, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2024-04-02 regarding questionable death, pressure injury due to neglect, failure to seek timely medical attention, and unexplained injuries sustained by a resident.

Complaint Details
The complaint involved multiple allegations including questionable death, resident sustained pressure injury due to neglect, staff did not seek timely medical attention, and resident sustained unexplained injuries. The investigation found no evidence to substantiate these allegations.
Findings
The investigation reviewed records and conducted interviews but was unable to corroborate any of the allegations. The complaint allegations were found to be unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 61 Census: 81

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the complaint investigation and authored the report
Czarrina A Camilon-LeeLicensing Program ManagerOversaw the complaint investigation
Alvin GaoatResident Services DirectorMet with Licensing Program Analyst during the investigation

Inspection Report

Annual Inspection
Census: 50 Capacity: 61 Deficiencies: 1 Date: Nov 14, 2024

Visit Reason
The inspection was an unannounced annual inspection visit conducted to evaluate compliance with licensing requirements and ensure health and safety standards at the facility.

Findings
The facility was found to be clean, odor-free, and in good repair with adequate food supplies and proper storage. However, a deficiency was cited for failure to have an updated Physician's Report for resident R5, posing a potential health and safety risk.

Deficiencies (1)
Resident R5 did not have an updated Physician's Report on file; the last report was dated 7/21/2020, which poses a potential health, safety, or personal rights risk to persons in care.
Report Facts
Capacity: 61 Census: 50 Plan of Correction Due Date: Nov 21, 2024 Fire extinguisher last serviced: Jun 7, 2024 Last disaster drill: Oct 2, 2024

Employees mentioned
NameTitleContext
Damion E. AndersonExecutive DirectorMet with Licensing Program Analyst during inspection; discussed renewal of Administrator Certification and plan of correction
Arvin VillanuevaLicensing Program AnalystConducted the annual inspection visit and authored the report
Stephen RichardsonLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 50 Capacity: 61 Deficiencies: 1 Date: Oct 8, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2024-04-02 regarding staff not following proper reporting requirements, failure to meet residents' incontinence needs timely, and giving residents discontinued medications.

Complaint Details
The complaint investigation was substantiated for failure to follow proper reporting requirements. The allegations regarding unmet incontinence needs and administration of discontinued medications were unsubstantiated.
Findings
The investigation substantiated the allegation that staff did not follow proper reporting requirements, citing failure to report several incidents involving a resident. The allegations that staff did not meet incontinence needs timely and gave discontinued medications were found unsubstantiated based on interviews and records review.

Deficiencies (1)
Failure to submit required reports to the licensing agency as required by CCR 87211(a)(1), posing a potential health and safety risk to residents.
Report Facts
Capacity: 61 Census: 50 Deficiencies cited: 1 Plan of Correction Due Date: Oct 22, 2024

Employees mentioned
NameTitleContext
Tung TruongLicensing Program AnalystConducted the complaint investigation and authored the report
Czarrina A Camilon-LeeLicensing Program ManagerOversaw the complaint investigation
Alvin GaoatResident Services DirectorMet with Licensing Program Analyst during investigation
Damion E. AndersonAdministratorFacility administrator named in the report

Inspection Report

Follow-Up
Census: 51 Capacity: 61 Deficiencies: 1 Date: Aug 23, 2024

Visit Reason
The visit was an unannounced case management follow-up on an incident report regarding a resident who eloped from the facility on 08/12/2024.

Complaint Details
The visit was triggered by an incident report received on 08/16/2024 regarding a resident elopement on 08/12/2024. The deficiency was substantiated and an immediate civil penalty was assessed.
Findings
The facility failed to supervise a 102-year-old resident with dementia who left the facility unassisted, violating licensing requirements. An immediate civil penalty of $500 was assessed for this health and safety deficiency.

Deficiencies (1)
Failure to be aware of the resident's general whereabouts, allowing the resident to leave the facility unassisted, posing an immediate health and safety risk.
Report Facts
Civil penalty amount: 500 Plan of Correction due date: Aug 26, 2024

Employees mentioned
NameTitleContext
Damion E. AndersonAdministratorMet with Licensing Program Analyst during the visit
Tung TruongLicensing Program AnalystConducted the case management visit and authored the report
Czarrina A Camilon-LeeSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Follow-Up
Census: 51 Capacity: 61 Deficiencies: 1 Date: Aug 23, 2024

Visit Reason
The visit was an unannounced case management follow-up regarding an incident report received on 2024-08-16 about a resident eloping from the facility on 2024-08-12.

Complaint Details
The visit was triggered by an incident report alleging that a resident eloped from the facility without staff knowledge. The allegation was substantiated as the facility failed to supervise the resident as required.
Findings
The facility failed to supervise a 102-year-old resident with dementia who eloped without staff knowledge, violating licensing requirements. Deficiencies were cited and an immediate civil penalty of $500 was assessed for the health and safety risk.

Deficiencies (1)
Failure to be aware of the resident's general whereabouts, allowing the resident to leave the facility unassisted, posing an immediate health and safety risk.
Report Facts
Immediate civil penalty: 500 Deficiency count: 1

Employees mentioned
NameTitleContext
Damion E. AndersonAdministratorMet with Licensing Program Analyst during the visit and named in relation to the incident
Tung TruongLicensing Program AnalystConducted the case management visit and authored the report
Czarrina A Camilon-LeeLicensing Program ManagerSupervisor named in the report

Inspection Report

Follow-Up
Census: 72 Capacity: 61 Deficiencies: 0 Date: May 2, 2024

Visit Reason
The visit was an unannounced case management follow-up regarding an incident report received on 2024-04-12 involving a small fire caused by a melted plastic food tray on the stove.

Findings
During the visit, the Licensing Program Analyst toured the facility and interviewed staff. It was determined that the fire was small, caused no harm to residents, and only damaged the food tray. No deficiencies were observed during the visit.

Report Facts
Incident date: Apr 11, 2024 Incident report received date: Apr 12, 2024

Employees mentioned
NameTitleContext
Damion AndersonAdministratorMet with Licensing Program Analyst during the visit and involved in incident discussion
Tung TruongLicensing Program AnalystConducted the case management visit

Inspection Report

Annual Inspection
Census: 46 Capacity: 61 Deficiencies: 0 Date: Oct 24, 2023

Visit Reason
The Licensing Program Analyst conducted an unannounced annual inspection to evaluate compliance with regulatory requirements.

Findings
The facility was found to be clean, odor-free, and in good repair with no health or safety concerns. All required documentation and staff clearances were verified, and no deficiencies were cited during the inspection.

Report Facts
Residents files reviewed: 6 Staff files reviewed: 5 Hot water temperature: 119.1 Facility temperature: 74 Licensed capacity: 61 Current census: 46

Employees mentioned
NameTitleContext
Damion E. AndersonAdministratorMet with Licensing Program Analyst during inspection
Tung TruongLicensing Program AnalystConducted the annual inspection
Czarrina A Camilon-LeeLicensing Program ManagerNamed in report header and narrative

Inspection Report

Complaint Investigation
Census: 45 Capacity: 61 Deficiencies: 0 Date: Feb 22, 2023

Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility did not seek medical attention in a timely manner.

Complaint Details
The complaint alleged that the facility did not seek medical attention in a timely manner. The allegation was originally substantiated on 2023-01-23 but was amended to unsubstantiated after further audit and investigation.
Findings
The investigation found that although the allegation was originally substantiated, it was later amended to unsubstantiated after review. The facility responded appropriately by performing a wellness check and contacting the doctor once pain was reported, thus no preponderance of evidence supported the allegation.

Report Facts
Complaint Control Number: 27-AS-20221014152649 Facility Capacity: 61 Census: 45

Employees mentioned
NameTitleContext
Jamie Ivey-CanadyLicensing Program AnalystConducted the complaint investigation and delivered findings
Elizabeth CruzAdministratorFacility administrator met with the investigator during the visit
Stephen RichardsonLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 45 Capacity: 61 Deficiencies: 3 Date: Jan 23, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that the facility did not notify a resident's responsible party of an incident in a timely manner and that a resident sustained a fracture while in care.

Complaint Details
The complaint investigation was substantiated. The allegations that the facility did not notify the resident's responsible party of an incident in a timely manner and that the resident sustained a fracture while in care were both substantiated based on interviews, medical documentation, and staff statements.
Findings
The investigation substantiated that a resident sustained a displaced intertrochanteric fracture of the left femur due to an unwitnessed fall at the facility. It was also substantiated that the facility failed to notify the resident's responsible party in a timely manner, with a delay of approximately 16 hours before family notification.

Deficiencies (3)
Facility did not ensure resident's family was notified of resident fall timely, posing a potential danger to health and safety.
Facility did not ensure resident had appropriate assistance when attempting to ambulate from a laying position, posing an immediate health and safety risk.
Facility did not ensure services were provided to a resident as pertained to resident pre-admission appraisal, posing an immediate health and safety risk.
Report Facts
Capacity: 61 Census: 45 Notification delay hours: 16 Deficiencies cited: 3

Employees mentioned
NameTitleContext
Jamie Ivey-CanadyLicensing Program AnalystConducted the complaint investigation and interviews
Stephen RichardsonLicensing Program ManagerOversaw the complaint investigation report
Elizabeth CruzAdministratorFacility administrator met with Licensing Program Analyst during investigation

Inspection Report

Follow-Up
Census: 46 Capacity: 61 Deficiencies: 0 Date: Nov 14, 2022

Visit Reason
An unannounced plan of correction (POC) visit was conducted to verify correction of citations issued during the case management visit on 2022-11-05.

Findings
The licensing program analyst toured the facility, reviewed submitted documents for plans of correction, and observed that the cited deficiencies under Title 22 Regulations had been cleared. The licensee complied with the terms of the POC by the due date.

Employees mentioned
NameTitleContext
Albert JohnsonLicensing Program AnalystConducted the unannounced POC visit and verified correction of citations.
Stephenie DoubLicensing Program ManagerNamed as Licensing Program Manager on the report.
Elizabeth CruzAdministratorFacility administrator met during the visit.

Inspection Report

Annual Inspection
Census: 46 Capacity: 61 Deficiencies: 3 Date: Nov 5, 2022

Visit Reason
The Licensing Program Analyst conducted an unannounced annual inspection to evaluate compliance with regulatory requirements and assess the facility's physical plant, safety, medication management, and resident records.

Findings
The inspection found deficiencies including hot water temperature exceeding the required range, outdated fire system inspection, and outdated physician reports for residents. Fire safety equipment was current but the five-year riser fire system inspection was outdated. Medication storage and staff clearances were compliant.

Deficiencies (3)
Hot water temperature controls were not maintained within the required range; hot water measured at 124.5°F in residents' bathroom sinks (rooms 14 and 17), posing immediate health and safety risks.
The five-year riser fire system inspection was outdated; last serviced in May 2017 and annual service sticker was missing, not maintaining conformity with State Fire Marshal regulations.
Residents diagnosed with dementia did not have updated annual medical assessments (LIC 602) as required.
Report Facts
Hot water temperature: 124.5 Facility capacity: 61 Facility census: 46 Fire system last serviced: 2017

Employees mentioned
NameTitleContext
Albert JohnsonLicensing Program AnalystConducted the inspection and cited deficiencies
Elizabeth CruzAdministratorFacility administrator involved in inspection and corrective actions

Inspection Report

Annual Inspection
Census: 46 Capacity: 61 Deficiencies: 3 Date: Nov 5, 2022

Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing regulations and facility standards.

Findings
The inspection found several deficiencies including hot water temperature exceeding the required range, outdated five-year riser fire system inspection, and outdated physician reports for residents. Fire safety equipment was current, and staff files were reviewed with some issues noted in resident medical documentation.

Deficiencies (3)
Hot water temperature measured at 124.5°F in residents' bathroom sinks (rooms 14 and 17), exceeding the required range of 105 to 120°F, posing immediate health and safety risks.
The five-year riser fire system inspection was outdated; last serviced in May 2017 and annual service sticker was not located, not maintaining conformity with State Fire Marshal regulations.
Residents diagnosed with dementia (R1 through R4) did not have updated annual medical assessments (LIC 602) as required.
Report Facts
Capacity: 61 Census: 46 Hot water temperature: 124.5 Fire system last serviced: 2017

Employees mentioned
NameTitleContext
Albert JohnsonLicensing Program AnalystConducted the inspection and authored the report
Stephenie DoubLicensing Program ManagerSupervisor overseeing the inspection
Elizabeth CruzAdministratorFacility administrator present during inspection
Jane RoweMet with Licensing Program Analyst during inspection

Inspection Report

Capacity: 61 Deficiencies: 0 Date: Nov 5, 2022

Visit Reason
The visit was a Post Licensing evaluation conducted to complete the annual report for the facility.

Findings
The annual report was completed on 11/5/2022 with no additional findings or deficiencies noted in the report.

Inspection Report

Original Licensing
Census: 46 Capacity: 61 Deficiencies: 0 Date: Nov 2, 2021

Visit Reason
The visit was an announced pre-licensing inspection to evaluate the facility for licensing approval.

Findings
The facility was inspected thoroughly including physical plant, resident rooms, kitchen, and safety features. No deficiencies were found and the facility passed the pre-licensing inspection.

Report Facts
Fire extinguisher last check date: Jun 18, 2021 Hot water temperature range (Fahrenheit): Hot water temperature measured at 118.2, 112.7, 112.4, 111.9 degrees Fahrenheit in 4 bathrooms Non-ambulatory residents capacity: 51 Bedridden residents capacity: 10 Residents in care: 46

Employees mentioned
NameTitleContext
Elizabeth CruzAdministratorFacility Administrator present during inspection and Component III completion
Christina ValerioLicensing Program AnalystConducted the pre-licensing inspection and authored the report
Stephen RichardsonLicensing Program ManagerNamed as Licensing Program Manager on the report

Report

June 27, 2025

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