Inspection Reports for
Regent Villa

The complaint alleged that staff failed to prevent a resident from punching another resident causing injuries. Interviews with staff and residents confirmed the incident occurred but also indicated staff intervened quickly. Review of resident histories showed no prior aggressive behavior. The allegation was unsubstantiated due to lack of preponderance of evidence.

The investigation included document reviews and multiple interviews with staff, residents, and witnesses. Although the allegation may have happened, there was insufficient evidence to prove the violation occurred, and the complaint was determined to be unsubstantiated.

The complaint alleged that staff withheld incontinence care supplies for several days without explanation and that a staff member retrieved, opened, and stole contents from the resident's mail. Interviews with staff and residents did not confirm these allegations. The resident believed the delay was due to poor communication and did not believe it was intentional. The department found no evidence to support the allegations, which were unsubstantiated.

The investigation included interviews, observations, and records review. Staff and other residents denied the allegations, and no evidence was found to substantiate the claims. The allegations were determined to be unsubstantiated.

The Licensing Program Analyst reviewed resident and staff files and found all necessary documentation present. All centrally stored medications were observed to be secured properly. No deficiencies were cited during this visit.

The Licensing Program Analyst reviewed resident and staff files, observed medication storage, and found all required documentation and postings in compliance. No deficiencies were cited during this visit.

The facility was found to be clean, sanitary, and appropriately furnished with no deficiencies issued during the visit. The physical plant, kitchen, common rooms, and safety measures met regulatory standards.

The facility was found to be clean, sanitary, and appropriately furnished with no deficiencies issued during the visit. Safety measures, kitchen conditions, and physical plant were all satisfactory, with no immediate risks identified.

The complaint alleged that the facility did not have enough staff to meet residents' needs and that staff failed to assist a resident who fell. The investigation included interviews with staff, residents, and administrators, review of policies, incident reports, and staffing schedules. All parties denied the allegations, and evidence showed sufficient staffing and appropriate assistance. The allegations were unsubstantiated.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff, residents, and administrators, as well as review of policies and staffing records, indicated that the facility maintained sufficient staffing and provided appropriate assistance to residents.

The complaint alleged that the facility did not have enough staff to meet residents' needs and that staff failed to assist a resident who fell. Multiple interviews with staff, residents, and administrators denied these allegations. Policies reviewed supported safe assistance practices. The allegations were determined to be unsubstantiated.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff, residents, and administrators, as well as review of policies and staffing records, indicated that the facility maintained sufficient staffing and that staff assisted residents as needed. No deficiencies were cited.

The complaint alleged that staff pushed and mentally abused resident R1. The administrator and staff denied the allegations. Five residents interviewed also denied any abuse and reported feeling safe. Staff training on Resident Rights and Suspected Elder Abuse was confirmed. The allegations were unsubstantiated due to insufficient evidence.

The investigation included interviews with the administrator, staff, and residents, as well as review of training records. All interviewed parties denied the allegations, and residents reported feeling safe and respected. There was insufficient evidence to support the allegations, and the complaint was unsubstantiated.

The complaint alleged that staff pushed a resident and mentally abused a resident. The administrator, staff, and residents all denied these allegations. Training records on Resident Rights and Suspected Elder Abuse were reviewed. The investigation found insufficient evidence to substantiate the allegations, which were therefore unsubstantiated.

The investigation included interviews with the administrator, staff, and residents, as well as review of training records. All parties denied the allegations, and there was insufficient evidence to support the claims. The allegations were determined to be unsubstantiated and no deficiencies were cited.

The investigation found that a resident was deceased due to a self-inflicted stabbing. The Licensing Program Analyst toured the facility, reviewed relevant documents, and observed a meeting offering grief counseling to residents. No deficiencies were cited during the visit.

The visit was complaint-related, triggered by the reported death of a resident (R1) found with a knife lodged in his abdominal cavity. The investigation by Long Beach PD concluded the stabbing appeared self-inflicted.

The investigation found that the resident was deceased due to a self-inflicted stabbing. The Licensing Program Analyst and Administrator toured the facility and reviewed relevant documents. No deficiencies were cited during the visit.

The complaint alleged insufficient staffing to meet resident needs and refusal of staff to assist a resident from the ground. The investigation included interviews with the administrator, staff, assistant administrator, and residents, as well as review of relevant policies. All parties denied the allegations, and observations confirmed adequate staffing and assistance. The allegations were unsubstantiated.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff, residents, and administrators, as well as policy reviews and observations, confirmed that adequate staffing was maintained and that staff assist residents when it is safe to do so.

The complaint alleged that the facility lacked sufficient staff to meet residents' needs and that staff refused to assist a resident who had fallen. The investigation included interviews with the administrator, staff, assistant administrator, and residents, as well as review of relevant policies. All parties denied the allegations, and observations confirmed adequate staffing and assistance. The allegations were unsubstantiated due to insufficient evidence.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff, residents, and administrators, as well as policy reviews and observations, confirmed that adequate staffing was maintained and that staff assist residents when it is safe to do so. No deficiencies were cited during the visit.

The complaint alleged that staff did not award resident privacy by unlocking residents' rooms when they were not present, and that staff did not treat residents with respect due to ongoing unresolved concerns. Both allegations were unsubstantiated after investigation.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff and residents, as well as review of training and resident files, indicated that staff respect resident privacy and treat residents with dignity and respect. No citations were issued.

The complaint alleged that staff kept unlocking residents' rooms without presence, violating privacy, and that staff did not treat residents with respect. Both allegations were unsubstantiated based on interviews and record reviews.

The investigation found insufficient evidence to substantiate the allegations. Interviews with staff and residents, as well as review of training and resident files, indicated that staff respect resident privacy and treat residents with dignity and respect. No citations were issued.

The complaint included allegations that staff did not timely empty a urinary catheter for a resident, did not assist residents with activities of daily living, did not keep the facility free of malodors and pests, and did not dispense medications as prescribed. Interviews with staff and residents, and review of records such as Physician’s Report, Medication Administration Records, Shower/Laundry Schedules, and Pest Control Service Reports, found no evidence to support these allegations. The complaint was therefore unsubstantiated.

The investigation found insufficient evidence to substantiate any of the allegations, including failure to timely empty a urinary catheter, lack of assistance with activities of daily living, presence of malodors, pest issues, and improper medication dispensing. All allegations were determined to be unsubstantiated.

The complaint included allegations that staff did not timely empty a urinary catheter, did not assist residents with activities of daily living, did not keep the facility free of malodors and pests, and did not dispense medications as prescribed. Interviews with staff and residents, and review of records, found insufficient evidence to support these allegations. The complaint was unsubstantiated.

The investigation found insufficient evidence to substantiate any of the allegations, including failure to timely empty a urinary catheter, lack of assistance with activities of daily living, presence of malodors, pest issues, and improper medication dispensing. All allegations were determined to be unsubstantiated.

The complaint alleged questionable death due to staff not following up on change of condition and not providing CPR, failure to respond to signal system timely, and improper staff training in emergency procedures. The investigation found no sufficient evidence to substantiate these allegations.

The investigation found that the resident's death was due to cardiac arrest and hypertensive heart disease, with no evidence that staff failed to provide CPR appropriately. Staff response times to emergency signals were generally timely, and all direct care employees had current CPR training. The allegations were found to be unsubstantiated based on interviews, records review, and evidence gathered.

The complaint alleged questionable death due to staff not following up on change of condition and not providing CPR when needed, failure to respond to signal system timely, and improper staff training in emergency procedures. The investigation included interviews with staff, residents, witnesses, and review of medical and emergency records. The allegations were found to be unsubstantiated.

The investigation found that the allegations were unsubstantiated based on interviews, record reviews, and evidence. The resident's death was due to cardiac arrest and hypertensive heart disease, and staff followed facility policy regarding CPR. Staff response times to signal systems were within acceptable limits, and all direct care employees had current CPR training.

The complaint alleged that the facility does not allow residents to choose their own doctor. The allegation was unsubstantiated based on interviews with 5 staff and 10 residents who denied the claim and confirmed residents have choice in selecting their doctor.

The investigation found insufficient evidence to support the allegation. Interviews with staff and residents indicated that residents are given a choice to keep their current doctor or transition to in-house doctors, and no coercion was reported. The allegation was determined to be unsubstantiated and no deficiencies were cited.

The complaint alleged that the facility does not allow residents to have a choice in choosing their own doctor. The allegation was unsubstantiated based on interviews with staff and residents and review of records.

The investigation found insufficient evidence to support the allegation. Staff and residents interviewed denied that residents were not allowed to choose their doctor. Residents are given a choice to keep their current doctor or transition to in-house doctors, with transportation provided within the Long Beach area.

The complaint alleged that staff altered a resident's POLST. Interviews with staff, residents, and witnesses, along with record reviews, did not substantiate the allegation. The resident had progressively refused medications over several months, and the investigation concluded the allegation was unsubstantiated.

The investigation included interviews with residents, staff, and witnesses, as well as a review of facility documents. The allegation was unsubstantiated as there was not a preponderance of evidence to prove the alleged violation occurred.

The complaint alleged that staff altered resident one's Physician Orders for Life-Sustaining Treatment (POLST). Interviews and record reviews did not substantiate the allegation.

The investigation found that all interviewed staff and residents denied the allegation, and the evidence did not meet the preponderance of evidence standard to substantiate the claim. The allegation was determined to be unsubstantiated.

The complaint alleged that facility staff did not seek medical attention in a timely manner for Resident #1 after a fall. The investigation found that staff responded within four minutes to the call light, emergency services were contacted about eight minutes after notification, and the resident was pronounced deceased after emergency intervention. Staff and most interviewed residents denied the allegation. The complaint was unsubstantiated.

The investigation included interviews with residents and staff, review of medical and training records, and incident reports. The allegation was found to be unsubstantiated as the staff responded promptly to the call light and contacted emergency services within approximately eight minutes after being informed of the resident's non-responsive condition. No deficiencies were cited during this visit.

The complaint alleged that facility staff did not seek medical attention in a timely manner for Resident #1 following a fall. The investigation found that staff responded promptly, emergency services were contacted in a timely manner, and the allegation was unsubstantiated.

The investigation included interviews with staff and residents, review of medical and training records, and examination of incident reports. The allegation was found to be unsubstantiated as the preponderance of evidence did not prove the alleged violation occurred. Staff responded to the call light within four minutes and contacted emergency services approximately eight minutes after receiving the report.

The inspection found the facility to be clean, well-maintained, and in good repair with all required safety and health measures in place. No deficiencies or citations were observed during the visit.

The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All safety equipment, resident rooms, medication administration, and infection control practices met regulatory standards.

The complaint alleged that the facility did not safeguard a resident's cash. Interviews and record reviews revealed no complaints or proof of missing money. Both residents accused each other of stealing money but neither reported to police or administration. The allegation was unsubstantiated.

The investigation included interviews with staff and residents, review of records, and a physical plant tour. The allegation was found to be unsubstantiated due to lack of evidence proving the violation occurred.

The complaint alleged that the facility did not safeguard resident's cash. The investigation included interviews with residents, staff, and review of records. Both residents accused each other of stealing money but neither reported to police or administration, and no evidence was found to substantiate the allegation. The complaint was determined to be unsubstantiated.

The investigation found no preponderance of evidence to prove the alleged violation occurred. Interviews and document reviews revealed no complaints or proof of missing money, resulting in the allegation being unsubstantiated.

The facility was found to be clean, well-maintained, and compliant with infection control protocols including PPE supply, visitor and staff screening, and sanitation stations. No deficiencies were cited under California code of regulation title 22, division 6, chapter 8.

The facility was found to be clean, well-maintained, and compliant with infection control protocols including screening, PPE supply, and sanitation. No deficiencies were cited under California code of regulation title 22, division 6, chapter 8.