Inspection Reports for
Rehab Select at Hillview Terrace

AL, 36109

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

39% worse than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

12 9 6 3 0
2018
2020
2023

Inspection Report

Deficiencies: 0 Date: Aug 2, 2023

Visit Reason
The document is a statement of deficiencies and plan of correction related to a facility survey completed on 08/02/2023.

Findings
No health deficiencies were found during the survey.

Inspection Report

Routine
Deficiencies: 3 Date: Mar 5, 2020

Visit Reason
The inspection was conducted to assess compliance with professional standards of quality in nursing care, food safety, infection prevention and control, and medication administration practices at Hillview Terrace nursing facility.

Findings
The facility was found deficient in multiple areas including failure to follow physician's orders for medication administration, inadequate hair and hand hygiene practices among dietary staff, improper infection control practices by nursing staff during medication administration and incontinence care, and unsafe medication preparation procedures. These deficiencies posed minimal harm or potential for harm to residents.

Deficiencies (3)
Failure of RN to administer 30ML of water prior to medication administration via gastrostomy tube as ordered.
Dietary staff failed to cover all hair during food preparation and distribution and did not wash hands between glove changes.
Failure to implement proper infection prevention and control including improper hand hygiene and use of contaminated equipment by nursing staff during medication administration and incontinence care.
Report Facts
Residents affected: 124 Residents observed during medication administration: 8 Nurses observed during medication administration: 5

Employees mentioned
NameTitleContext
Registered Nurse (RN), Employee Identifier #6Failed to flush gastrostomy tube with water as ordered and did not follow infection control procedures
Licensed Practical Nurse (LPN), Employee Identifier #7Did not wash hands before administering nebulizer treatment and improperly handled nebulizer equipment
Licensed Practical Nurse (LPN), Employee Identifier #8Placed medication cups inside one another during medication preparation
Certified Nursing Assistants (CNAs), Employee Identifiers #9 and #10Failed to wash hands after glove removal and did not clean wash basin before storage during incontinence care
LPN/Infection Control Coordinator, Employee Identifier #11Provided infection control guidance and interviewed regarding proper hand hygiene and contamination prevention
Dietary Aide, Employee Identifier #2Failed to cover moustache and did not wash hands between glove changes
Cook, Employee Identifier #1Did not cover all hair during food preparation
Dietary Manager, Employee Identifier #3Interviewed regarding hand washing policies
Registered Dietitian (RD), Employee Identifier #4Interviewed regarding cross-contamination risks

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Dec 20, 2018

Visit Reason
The inspection was conducted as a result of a complaint investigation regarding opened mail of Resident Identifier (RI) #15 and an incident of resident-to-resident physical abuse involving RI #31 and RI #107.

Complaint Details
The complaint investigation was triggered by report number AL 00035989 concerning opened mail of RI #15 and resident-to-resident physical abuse involving RI #31 and RI #107. The abuse was substantiated based on interviews, record reviews, and incident reports.
Findings
The facility failed to ensure the privacy of RI #15's mail, which was opened by staff prior to delivery. Additionally, the facility failed to prevent physical abuse when RI #31 punched RI #107. The facility also failed to follow the care plan for wound care to RI #27's tracheostomy site.

Deficiencies (3)
Failed to ensure staff did not open Resident Identifier (RI) #15's mail prior to delivering it.
Failed to protect Resident Identifier (RI) #107 from physical abuse by RI #31.
Failed to ensure Resident Identifier (RI) #27's care plan was followed for wound care to the tracheostomy site.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 1 Days of documented trach care: 6 BIMS score: 15 BIMS score: 9 BIMS score: 7 BIMS score: 15

Employees mentioned
NameTitleContext
ComptrollerInterviewed regarding handling of RI #15's bank statements and mail
Payroll Accounts Payable EmployeeInterviewed regarding handling of RI #15's bank statements and mail
Registered Nurse, Clinical Manager for Rehabilitation HallInterviewed about resident-to-resident abuse incident and care plan compliance for RI #27
Licensed Practical NurseInterviewed about care provided to RI #27 and incident on 12/06/18
Floor Administration for the rehab hallReported on incident report for RI #107 and #31

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Feb 5, 2018

Visit Reason
The inspection was conducted as part of the annual recertification survey to assess compliance with regulatory requirements and evaluate the facility's environment, care plans, infection control, and other aspects of resident care.

Findings
The survey identified multiple deficiencies including failure to maintain a safe, clean, and homelike environment with widespread environmental concerns; inaccurate resident assessments and incomplete care plans; failure to follow menus and serve palatable food; inadequate infection control practices; and incomplete facility-wide assessments of maintenance needs.

Deficiencies (9)
Facility failed to maintain resident rooms and common areas in a safe, clean, comfortable, and homelike environment with chipped paint, missing knobs, stained ceiling tiles, and wobbly IV poles.
Facility failed to ensure accurate assessments of resident incontinence status for Resident #76.
Facility failed to implement complete, person-centered care plans for residents #48, #69, and #87, including failure to update care plans to reflect current resident needs and interventions.
Facility failed to ensure care plan interventions were followed, including failure to place fall mats at bedside for Resident #87.
Facility failed to follow menus as planned, including substitution of desserts and alternate meals without proper notification or nutritional review.
Facility failed to ensure food was palatable and served at appropriate temperatures; residents reported bland, tasteless food and undercooked baked potatoes.
Facility failed to conduct a comprehensive facility-wide assessment identifying environmental maintenance needs, incorrectly reporting no areas needing repair despite widespread environmental concerns.
Facility failed to implement effective infection prevention and control practices, including failure to use barriers during catheter care, improper handling of linen, failure to wash hands appropriately, and failure to place barriers when administering eye drops.
Facility failed to properly assess and document risks and obtain informed consent for use of bed rails, including failure to assess alternatives and entrapment risks for Resident #87.
Report Facts
Residents affected: 137 Resident rooms affected: 72 Total resident rooms: 79 Residents for MDS assessment review: 32 Residents for care plan review: 32 Residents sampled for food palatability: 29 Residents affected by food palatability issues: 9 Heated bases shortage: 24

Employees mentioned
NameTitleContext
EI #1OwnerInterviewed regarding environmental concerns and maintenance system
EI #2AdministratorInterviewed regarding environmental concerns, facility assessment, and side rail use
EI #3Maintenance TechnicianProvided information on environmental maintenance issues
EI #4Dietary ManagerInterviewed regarding menu adherence, food preparation, and heated bases
EI #5Maintenance DirectorInterviewed regarding maintenance system and facility upkeep
EI #8Infection Control Nurse / Assistant Director of NursingInterviewed regarding infection control practices and risks
EI #9Certified Nursing AssistantObserved and interviewed regarding catheter and perineal care
EI #10Certified Nursing AssistantObserved providing catheter and perineal care
EI #11Certified Nursing AssistantObserved and interviewed regarding perineal care and linen handling
EI #12Certified Nursing AssistantObserved providing perineal care
EI #13Certified Nursing AssistantObserved and interviewed regarding incontinence care and linen handling
EI #14Certified Nursing AssistantObserved and interviewed regarding incontinence care and infection control
EI #15Certified Nursing AssistantInterviewed regarding fall mat use and side rail use
EI #16Registered NurseCompleted side rail assessment for Resident #87
EI #17Corporate ConsultantInterviewed regarding side rail consent and assessment
EI #18Licensed Practical NurseObserved administering inhaler and eye drops with poor infection control
EI #19Registered Nurse / MDS / Care Plan CoordinatorInterviewed regarding MDS assessments and care plan deficiencies

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