Occupancy rate
61%
In line with Georgia averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Nursing Home
Resorts at Pooler
Resorts at Pooler, located in scenic Chatham County, is a family-owned and operated community dedicated to providing outstanding rehabilitative services, long-term care, respite care, and hospice services. With a focus on superior care and quicker recoveries, Resorts at Pooler boasts an expert, caring, and warm team committed to ensuring each resident receives the treatment and service they deserve. The community offers a beautiful environment, therapy by an experienced team, and a full recreation program, ensuring that every stay, regardless of duration, is of superior comfort and enjoyment.
Resorts at Pooler’s comprehensive care includes subacute rehabilitation, long-term care, respite care, and hospice services. Their admission process is designed to be simple, accepting admissions 24/7 and working with Medicare, Medicaid, and many private insurance plans. The professional team helps maximize clients’ Medicare benefits and fully understand the Medicaid application process. At Resorts at Pooler, residents can expect five-star service and care in a comfortable, compassionate, and caring environment.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
122
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.5%
Residents per day (avg)
76
Occupancy rate
61.5%
Residents per day (avg)
76
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
4 - 5 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$7.8M
Operating loss
-$1.6M
Privately-owned community
Operated by a business corporation.
Home revenue
$7,835,386.00
Operating loss
$-1,638,483.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.5M
122-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
In line with Georgia averageOccupied beds
75 / 122
Average residents
88 per day
License details
Facility type
Nursing Home
Status
Snf/nf Dual Cert
Issuance
January 10, 2019
County:
CHATHAM
Additional licensing details
CMS Certification Number:
115293
Ownership & operating entity
Resorts at Pooler is administrated by Mrs ANITA THOMPSON.
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Programs & Activities
Specific Programs
Sub Acute Care, Long Term Care, Respite Care, Clinical Specialties
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Show Inspection Reports
Latest inspection
Date:December 23, 2024
Type:Abbreviated Survey
38 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Resorts at Pooler
The most recent inspection on December 23, 2024, substantiated a complaint but did not result in any regulatory deficiencies. Prior inspections showed a pattern of deficiencies related mainly to infection prevention and control, medication storage and administration, resident room cleanliness and maintenance, and safety issues such as unsecured oxygen cylinders and fire safety concerns. Complaint investigations were mostly unsubstantiated, though some earlier complaints were substantiated with deficiencies, particularly regarding wound care and documentation. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed many prior deficiencies, as follow-up surveys frequently noted corrections, indicating some improvement over time despite recurring issues in certain areas.
Health Inspection History
Inspections
Total health inspections
4
Georgia average 3.4
Last Health inspection on Jul 2025
Total health citations
16
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 16 citations resulted from standard inspections; 4 of 16 resulted from complaint investigations; and 6 of 16 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Georgia averageGeorgia average: 0.7
Serious Health citations
0
0
100% better than Georgia averageGeorgia average: 0.5
0 critical citations
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Jul 02, 2025
Corrected
Pharmacy moderate citation
Jul 02, 2025
Corrected
Pharmacy moderate citation
Jul 02, 2025
Corrected
Care Planning moderate citation
Jul 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Pooler
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Resorts at Pooler
+24%
+19%
-2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
RC
Respite Care
Pooler
100
38
ROSENBERG, MINDY
76.3%
$7,815,068.00
$3,827,532.00
49%
76
4.2186
1
16
+24%+19%-2%
Resorts at Pooler Inc (2)
+24%
+19%
-2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
GA 31322
100
-
ROSENBERG, MINDY
76.3%
$7,815,068.00
$3,827,532.00
49%
76.40
4.2186
1
16
+24%+19%-2%
Resorts at Pooler
Type of care:
SNF
AL
HC
RC
Community:
Pooler
Bed Count:
100
Operator:
ROSENBERG, MINDY
CCN:
115293
Occupancy:
76.3%
Home Revenue:
$7,815,068.00
Payroll Costs:
$3,827,532.00
Payroll %:
49%
Avg Residents/Day:
76
Overall Rating:
Adj Nurse Hours:
4.2186
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
16
RN share vs State Avg:
+24%
+24%
Staffing vs State Avg:
+19%
+19%
Occupancy vs State Avg:
-2%
-2%
Resorts at Pooler Inc (2)
Type of care:
SNF
AL
Community:
GA 31322
Bed Count:
100
Operator:
ROSENBERG, MINDY
CCN:
115293
Occupancy:
76.3%
Home Revenue:
$7,815,068.00
Payroll Costs:
$3,827,532.00
Payroll %:
49%
Avg Residents/Day:
76.40
Overall Rating:
Adj Nurse Hours:
4.2186
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
16
RN share vs State Avg:
+24%
+24%
Staffing vs State Avg:
+19%
+19%
Occupancy vs State Avg:
-2%
-2%Places of interest near Resorts at Pooler
0.5 miles from city center — 1.06 miles to nearest hospital (Fresh Heads Lice Removal - Savannah)
508 S Rogers St, Pooler, GA 31322
Calculate Travel Distance to Resorts at Pooler
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
116
Total Staff
81
Employees
35
Contractors
32,961
Total Hours (Quarter)
41
Avg Staff/Day
8.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 12 | 9.3 | No |
| Licensed Practical Nurse | 19 | 9.2 | Yes |
| Certified Nursing Assistant | 63 | 9.3 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.9hs shift avg
Nursing Staff ⓘ
95 staff
9.2hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.9hs shift avg
Therapy Services ⓘ
15 staff
7.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
9.6%
of total hours from contractors
3,177 contractor hours this quarter
Licensed Practical Nurse: 1
Certified Nursing Assistant: 32
Feeding Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 31 | 32 | 63 | 16,170 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 18 | 1 | 19 | 6,428 | 91 | 100% | 9.2 |
| Registered Nurse | 12 | 0 | 12 | 4,095 | 91 | 100% | 9.3 |
| Occupational Therapist | 6 | 0 | 6 | 1,340 | 73 | 80% | 8.5 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,155 | 80 | 88% | 6.4 |
| Physical Therapy Assistant | 4 | 0 | 4 | 917 | 77 | 85% | 6.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 648 | 65 | 71% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 65 | 71% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 57 | 63% | 7.9 |
| Medical Director | 0 | 1 | 1 | 208 | 26 | 29% | 8 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
76 residents
Residents by payment source
Medicare
9 residents (11.8%)
Medicaid
49 residents (64.5%)
Private pay or other
18 residents (23.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
44% better than Georgia averageGeorgia average: 10.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
32% better than Georgia averageGeorgia average: 17.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
55% better than Georgia averageGeorgia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.7%
Percent of long-stay residents whose ability to move independently worsened
11.7%
40% better than Georgia averageGeorgia average: 19.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
In line with Georgia averageGeorgia average: 16.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
37% better than Georgia averageGeorgia average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.4%
Percent of long-stay high risk residents with pressure ulcers
2.4%
62% better than Georgia averageGeorgia average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
66% better than Georgia averageGeorgia average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
13% better than Georgia averageGeorgia average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.5%
Percent of long-stay residents who have depressive symptoms
15.5%
77% worse than Georgia averageGeorgia average: 8.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.3%
Percent of long-stay residents who received an antipsychotic medication
2.3%
88% better than Georgia averageGeorgia average: 19.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
8% better than Georgia averageGeorgia average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
8% worse than Georgia averageGeorgia average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.02
Number of hospitalizations per 1,000 long-stay resident days.
2.02
7% better than Georgia averageGeorgia average: 2.18
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.26
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.26
36% better than Georgia averageGeorgia average: 1.97
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
7% better than Georgia averageGeorgia average: 80.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
55% better than Georgia averageGeorgia average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
8% better than Georgia averageGeorgia average: 78.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.2%
In line with Georgia averageGeorgia average: 24.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
22% better than Georgia averageGeorgia average: 12.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Georgia averageGeorgia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.0%
5% worse than Georgia averageGeorgia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.3%
Rate of successful return to home or community from a skilled nursing facility.
43.3%
14% worse than Georgia averageGeorgia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$4K
90% lower than Georgia averageGeorgia average: $40K
Number of fines
1
51% fewer fines than Georgia averageGeorgia average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Georgia averageGeorgia average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$4K
Georgia average
$40K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 16, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 16, 2024
$4K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Resorts at Pooler based on CMS SNF Cost Reports.
Occupancy Rate
76.3%
↑ 1.6pp vs 2022
Net Income
-$1,638,483
↓ ~$784K vs 2022
Total Payroll
$4,239,303
↑ ~$966K vs 2022
Profit Margin
-21.0%
↓ 11.2pp vs 2022
Loading trend charts...
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