Occupancy rate
61%
In line with Georgia averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Pooler
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Resorts at Pooler
Nursing Home in Pooler
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Resorts at Pooler
Resorts at Pooler, located in scenic Chatham County, is a family-owned and operated community dedicated to providing outstanding rehabilitative services, long-term care, respite care, and hospice services. With a focus on superior care and quicker recoveries, Resorts at Pooler boasts an expert, caring, and warm team committed to ensuring each resident receives the treatment and service they deserve. The community offers a beautiful environment, therapy by an experienced team, and a full recreation program, ensuring that every stay, regardless of duration, is of superior comfort and enjoyment.
Resorts at Pooler’s comprehensive care includes subacute rehabilitation, long-term care, respite care, and hospice services. Their admission process is designed to be simple, accepting admissions 24/7 and working with Medicare, Medicaid, and many private insurance plans. The professional team helps maximize clients’ Medicare benefits and fully understand the Medicaid application process. At Resorts at Pooler, residents can expect five-star service and care in a comfortable, compassionate, and caring environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
122
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.5%
Residents per day (avg)
76
Occupancy rate
61.5%
Residents per day (avg)
76
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
4 - 5 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$7.8M
Operating loss
-$1.6M
Privately-owned community
Operated by a business corporation.
Home revenue
$7.8M
Operating loss
-$1.6M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.5M
122-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
In line with Georgia averageOccupied beds
75 / 122
Average residents
88 per day
Facility TypeNursing Home
StatusSnf/nf Dual Cert
IssuanceJanuary 10, 2019
CountyChatham
CMS Certification Number115293
Resorts at Pooler is administrated by Mrs ANITA THOMPSON.
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Sub Acute Care
Long Term Care
Specific ProgramsSub Acute Care, Long Term Care, Respite Care, Clinical Specialties
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
48 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Georgia average: 15 visits/inspections
Show Inspection Reports
Latest inspection
Date
July 2, 2025
Routine60 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Georgia average: 21 deficiencies
Inspection Report Summary for Resorts at Pooler
The most recent inspection on December 23, 2024, substantiated a complaint but did not result in any regulatory deficiencies. Prior inspections showed a pattern of deficiencies related mainly to infection prevention and control, medication storage and administration, resident room cleanliness and maintenance, and safety issues such as unsecured oxygen cylinders and fire safety concerns. Complaint investigations were mostly unsubstantiated, though some earlier complaints were substantiated with deficiencies, particularly regarding wound care and documentation. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed many prior deficiencies, as follow-up surveys frequently noted corrections, indicating some improvement over time despite recurring issues in certain areas.
Health Inspection History
Inspections
Total health inspections
4
Georgia average 3.4
Last Health inspection on Jul 2025
Total health citations
16
Georgia average 16.6
Citations per inspection
4
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 16 citations resulted from standard inspections; 4 of 16 resulted from complaint investigations; and 6 of 16 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Georgia averageGeorgia average: 0.7
Serious Health citations
0
0
100% better than Georgia averageGeorgia average: 0.5
0 critical citations
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 02, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 02, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 02, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 02, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 02, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jul 02, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 02, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Pooler The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Filter by care type
| Resorts at Pooler |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pooler (South Rogers Street) | 100 | 76.3% | -2% | 4.22 | +24% | +19% | 1 | 16 | 4.0 | 0 | 76 | - | 38 | Rosenberg, Mindy | $7.8M | $3.8M | 49% | 115293 | ||||
| Resorts at Pooler Inc (2) |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pooler | 100 | 76.3% | -2% | 4.22 | +24% | +19% | 1 | 16 | 4.0 | 0 | 76 | - | - | Rosenberg, Mindy | $7.8M | $3.8M | 49% | 115293 |
Places of interest near Resorts at Pooler
0.5 miles from city center
Estimated distance in miles from Pooler's city center to Resorts at Pooler's address, calculated via Google Maps.
— 1.06 miles to nearest hospital (Fresh Heads Lice Removal - Savannah)
Calculate Travel Distance to Resorts at Pooler
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
116
Employees
81
Contractors
35
Staff to resident ratio
1.53:1
5% better than Georgia averageGeorgia average ratio: 1.45:1
Avg staff/day
41
Average shift
8.8 hours
6% better than Georgia averageGeorgia average: 8.3 hours
Total staff hours (quarter)
32,961
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
9.6%
3,177 contractor hours this quarter
Certified Nursing Assistant: 32
Licensed Practical Nurse: 1
Feeding Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 31 | 32 | 63 | 16,170 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 18 | 1 | 19 | 6,428 | 91 | 100% | 9.2 |
| Registered Nurse | 12 | 0 | 12 | 4,095 | 91 | 100% | 9.3 |
| Occupational Therapist | 6 | 0 | 6 | 1,340 | 73 | 80% | 8.5 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,155 | 80 | 88% | 6.4 |
| Physical Therapy Assistant | 4 | 0 | 4 | 917 | 77 | 85% | 6.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 648 | 65 | 71% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 65 | 71% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 57 | 63% | 7.9 |
| Medical Director | 0 | 1 | 1 | 208 | 26 | 29% | 8 |
63 Certified Nursing Assistant
% of Days
100%
19 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
6 Occupational Therapist
% of Days
80%
5 Respiratory Therapy Technician
% of Days
88%
4 Physical Therapy Assistant
% of Days
85%
2 Clinical Nurse Specialist
% of Days
71%
1 Feeding Assistant
% of Days
71%
1 Dental Services Staff
% of Days
71%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
63%
1 Medical Director
% of Days
29%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76
Medicare
9
11.8% of residents
Medicaid
49
64.5% of residents
Private pay or other
18
23.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
44% better than Georgia averageGeorgia average: 10.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
32% better than Georgia averageGeorgia average: 17.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
55% better than Georgia averageGeorgia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.7%
Percent of long-stay residents whose ability to move independently worsened
11.7%
40% better than Georgia averageGeorgia average: 19.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
In line with Georgia averageGeorgia average: 16.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
37% better than Georgia averageGeorgia average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.4%
Percent of long-stay high risk residents with pressure ulcers
2.4%
62% better than Georgia averageGeorgia average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
66% better than Georgia averageGeorgia average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
13% better than Georgia averageGeorgia average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.5%
Percent of long-stay residents who have depressive symptoms
15.5%
77% worse than Georgia averageGeorgia average: 8.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.3%
Percent of long-stay residents who received an antipsychotic medication
2.3%
88% better than Georgia averageGeorgia average: 19.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
8% better than Georgia averageGeorgia average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.3%
8% worse than Georgia averageGeorgia average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.02
Number of hospitalizations per 1,000 long-stay resident days.
2.02
7% better than Georgia averageGeorgia average: 2.18
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.26
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.26
36% better than Georgia averageGeorgia average: 1.97
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
7% better than Georgia averageGeorgia average: 80.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
55% better than Georgia averageGeorgia average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
8% better than Georgia averageGeorgia average: 78.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.2%
In line with Georgia averageGeorgia average: 24.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
22% better than Georgia averageGeorgia average: 12.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Georgia averageGeorgia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.0%
5% worse than Georgia averageGeorgia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.3%
Rate of successful return to home or community from a skilled nursing facility.
43.3%
14% worse than Georgia averageGeorgia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$4K
90% lower than Georgia averageGeorgia average: $40K
Number of fines
1
51% fewer fines than Georgia averageGeorgia average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Georgia averageGeorgia average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$4K
Georgia average
$40K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 16, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 16, 2024
$4K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Resorts at Pooler based on CMS SNF Cost Reports.
Occupancy Rate
76.3%
↑ 1.6pp vs 2022
Net Income
-$1.6M
↓ ~$783.5K vs 2022
Total Payroll
$4.2M
↑ ~$966.5K vs 2022
Profit Margin
-21.0%
↓ 11.2pp vs 2022
Loading trend charts...
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