Occupancy rate
88%
In line with Arkansas averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Ridgecrest Health and Rehabilitation
Ridgecrest Health and Rehabilitation offers skilled nursing care in Jonesboro, Arkansas. The facility provides short-term rehab, long-term care, and respite care services, all delivered by a dedicated team in a supportive environment. Residents enjoy engaging activities, nutritious meals, and personalized rehabilitation programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
152
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.6%
Residents per day (avg)
111
Occupancy rate
87.6%
Residents per day (avg)
111
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
61% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$20.5M
Profit
$2.0M
Privately-owned community
Operated by a business corporation.
Home revenue
$20,482,718.00
Profit
$2,014,591.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.5M
152-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Arkansas averageOccupied beds
133 / 152
Average residents
77 per day
License details
Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid/medicare)
County:
Craighead
Additional licensing details
CMS Certification Number:
045327
Certification type:
XIX/XVIII
Ownership & operating entity
Ridgecrest Health and Rehabilitation is administrated by Heather Allen.
Owner name:
JBNC, Inc.
Profit status:
Corporation
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Amy Adams
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
870-932-9410
Amenities & Lifestyle
Programs & Activities
Activities
Daily opportunities for entertainment and socialization with a diverse calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Respite Care, Additional Services, Activities
Dining & Nutrition
Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Show Inspection Reports
Health Inspection History
Inspections
Total health inspections
9
Arkansas average 4.2
Last Health inspection on Oct 2024
Total health citations
50
Arkansas average 21.8
Citations per inspection
5.56
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 50 citations resulted from standard inspections; 10 of 50 resulted from complaint investigations; and 7 of 50 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
50 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 29, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 29, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 29, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 29, 2024
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Aug 02, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Aug 02, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 02, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 02, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Jonesboro The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
The Springs of Jonesboro Health & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
N
Nursing
Jonesboro
136
77.2%
+8%
4.31
-8%
0
14
0
115
-
15
Gutman, Isaac
$12,1M
$4,1M
34.3%
45134
St. Elizabeth‘s Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Jonesboro
110
83.1%
+17%
4.35
-7%
1
25
1
77
A+
20
Hahn, Mark
$12,4M
$3,7M
29.6%
45380
Craighead Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N
Nursing
Jonesboro
121
-
-
5.43
+16%
0
0
0
84
A+
1
County Government
-
-
-
04A158
Ridgecrest Health and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Jonesboro
135
87.6%
+23%
4.45
-5%
0
50
0
111
A+
-
Larson, Steven
$20,5M
$4,9M
23.7%
45327
Ridgecrest Health and Rehabilitation
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Jonesboro
152
87.6%
+23%
4.45
-5%
0
50
0
111
-
10
Larson, Steven
$20,5M
$4,9M
23.7%
45327
Places of interest near Ridgecrest Health and Rehabilitation
4.7 miles from city center
5504 E Johnson Ave, Jonesboro, AR 72401
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
193
Employees
159
Contractors
34
Staff to resident ratio
1.84:1
14% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
63
Average shift
8.2 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
47,210
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
96
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.4%
3,013 contractor hours this quarter
Speech Language Pathologist: 9
Physical Therapy Aide: 7
Physical Therapy Assistant: 6
Respiratory Therapy Technician: 6
Qualified Social Worker: 6
Staff by category
| Certified Nursing Assistant | 96 | 0 | 96 | 28,494 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 25 | 0 | 25 | 6,134 | 91 | 100% | 9.6 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 3,104 | 88 | 97% | 7.7 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,569 | 88 | 97% | 8.9 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,252 | 72 | 79% | 6 |
| Registered Nurse | 6 | 0 | 6 | 983 | 66 | 73% | 10.8 |
| RN Director of Nursing | 2 | 0 | 2 | 908 | 78 | 86% | 8.9 |
| Speech Language Pathologist | 0 | 9 | 9 | 808 | 71 | 78% | 5.4 |
| Dental Services Staff | 3 | 0 | 3 | 773 | 61 | 67% | 8.3 |
| Dietitian | 1 | 0 | 1 | 575 | 67 | 74% | 8.6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 64 | 70% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 0 | 6 | 6 | 467 | 61 | 67% | 5.7 |
| Physical Therapy Assistant | 0 | 6 | 6 | 273 | 65 | 71% | 3.2 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 213 | 61 | 67% | 2.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 117 | 13 | 14% | 9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 6 | 1 | 1% | 6 |
96 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
15 Clinical Nurse Specialist
% of Days
97%
5 Medication Aide/Technician
% of Days
97%
7 Physical Therapy Aide
% of Days
79%
6 Registered Nurse
% of Days
73%
2 RN Director of Nursing
% of Days
86%
9 Speech Language Pathologist
% of Days
78%
3 Dental Services Staff
% of Days
67%
1 Dietitian
% of Days
74%
1 Administrator
% of Days
71%
1 Mental Health Service Worker
% of Days
70%
2 Nurse Practitioner
% of Days
68%
6 Qualified Social Worker
% of Days
67%
6 Physical Therapy Assistant
% of Days
71%
6 Respiratory Therapy Technician
% of Days
67%
1 Other Dietary Services Staff
% of Days
14%
1 Occupational Therapy Aide
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
105 residents
Residents by payment source
Medicare
15 residents (14.3%)
Medicaid
62 residents (59%)
Private pay or other
28 residents (26.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
25% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
28% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.3%
Percent of long-stay residents whose need for help with daily activities has increased
7.3%
37% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
27% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
24% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
79% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.5%
Percent of long-stay high risk residents with pressure ulcers
5.5%
16% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
77% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
10% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
61% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.9%
Percent of long-stay residents who received an antipsychotic medication
5.9%
44% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.6%
26% worse than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.8%
7% worse than Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
44.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
44.0%
46% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
44% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
38.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
38.1%
51% worse than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Ridgecrest Health and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
87.6%
↑ 2.9pp vs 2022
Net Income
$2,014,591
↓ ~$113K vs 2022
Total Payroll
$6,489,531
↑ ~$61K vs 2022
Profit Margin
9.9%
↓ 1.1pp vs 2022
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