2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ridgecrest Health and Rehabilitation runs 152 beds out of its location on E Johnson Ave in Jonesboro, Arkansas, split between 135 units for Medicaid and Medicare residents and 17 for private pay. JBNC, Inc. operates the facility, and Marlisa Thompson serves as administrator. The Walk Score sits at 10, about as car-dependent as it gets. Almost nothing here is a walk away.
Registered nurses spend about 25 minutes per resident daily, LPNs put in 42 minutes, and nurse aides add another 25. Combined, that’s roughly four hours and 27 minutes of total nursing care per resident each day. Ridgecrest takes Medicare, Medicaid, and private pay, and it runs a short-term rehab track for people recovering from surgery or illness, sitting alongside its longer-term nursing care.
Physically, the building has a communal dining space, a dedicated activity area, an enclosed outdoor courtyard, and specialized outdoor therapy equipment for residents working on mobility. There’s also a full-service salon on-site. Clinically, physical, occupational, and speech therapy are all available.
State inspections at Ridgecrest have tended to center on four areas: medication management, staffing and staff credentials, housekeeping and upkeep, and fall and injury prevention.
Put together, Ridgecrest presents as a 152-bed nursing home built around a dual track: short-term rehab for people passing through, and steady skilled nursing for residents settling in longer term, backed by dedicated therapy and outdoor recovery space.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 104th out of 191 homes in Arkansas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▲ 6% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 42m per day | ▼ 27% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 9m per day | ▲ 15% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 56% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 3% State avg: 16m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Ridgecrest Health and Rehabilitation is legally operated by JBNC, Inc., and administered by Marlisa Thompson.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 53 | 21 | This facility has 152% more total deficiencies than a typical Arkansas nursing home (53 vs. AR avg 21).↑ 152% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 13.3 | 5.3 | This facility has 151% more deficiencies per year than a typical Arkansas nursing home (13.3 vs. AR avg 5.3).↑ 151% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arkansas average 4.2
Last Health inspection on Oct 2024
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 50 citations resulted from standard inspections; 10 of 50 resulted from complaint investigations; and 7 of 50 came from combined inspections (standard and complaint).
100% better than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
7% more staff per resident than Arkansas average
0% compared with Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 4 RN Staff are full-time employees. No contractors work on this role.
4
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hoursAssists with medical care and medications.
All 22 LPN Staff are full-time employees. No contractors work on this role.
22
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
All 85 CNA Staff are full-time employees. No contractors work on this role.
85
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,251 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 85 | 0 | 85 | 27,996 | 92 | 100% | 8.8 |
| Licensed Practical Nurse | 22 | 0 | 22 | 5,989 | 92 | 100% | 9.5 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,643 | 92 | 100% | 9.7 |
| Clinical Nurse Specialist | 10 | 5 | 15 | 2,129 | 85 | 92% | 7.3 |
| Registered Nurse | 4 | 0 | 4 | 1,476 | 78 | 85% | 10.3 |
| Speech Language Pathologist | 0 | 8 | 8 | 1,138 | 70 | 76% | 5.8 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,025 | 67 | 73% | 5.3 |
| Dental Services Staff | 2 | 0 | 2 | 957 | 65 | 71% | 8 |
| RN Director of Nursing | 4 | 0 | 4 | 765 | 68 | 74% | 8 |
| Dietitian | 1 | 0 | 1 | 608 | 68 | 74% | 8.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 543 | 68 | 74% | 8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 362 | 65 | 71% | 4 |
| Mental Health Service Worker | 1 | 0 | 1 | 349 | 49 | 53% | 7.1 |
| Physical Therapy Assistant | 0 | 5 | 5 | 153 | 59 | 64% | 2.2 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 144 | 59 | 64% | 1.7 |
| Occupational Therapy Aide | 0 | 2 | 2 | 131 | 24 | 26% | 4.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
25% better than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
28% better than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.3%
37% better than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
9.8%
27% better than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
24% better than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
79% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
5.5%
16% worse than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.3%
77% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
5.5%
10% worse than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.6%
61% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
5.9%
44% better than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.6%
26% worse than Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.8%
7% worse than Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.53
22% better than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.14
48% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
44.0%
46% worse than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
44% better than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
38.1%
51% worse than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.5%
In line with Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.2%
26% better than Arkansas averageArkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
53% worse than Arkansas averageArkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.1%
29% better than Arkansas averageArkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.4%
In line with Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
35% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
105Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Ridgecrest Health and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #26 / 189Payroll — State benchmarkedThis home is ranked 26th out of 189 homes in Arkansas for Payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #184 / 189Payroll % — State benchmarkedThis home is ranked 184th out of 189 homes in Arkansas for Payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas facilities typically land around 48–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.9 miles from city center
Estimated distance in miles from Jonesboro's city center to Ridgecrest Health and Rehabilitation's address, calculated via Google Maps.
Add your location
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| The Springs of Jonesboro Health & Rehabilitation | NH HOS MC PC SNF | Jonesboro | 136
Facility
136
AR AVG
84
Rank
#41 / 331 |
84.9%
Facility
84.9%
AR AVG
65.9
Rank
#28 / 167 | +29% | 4.31
Facility
4.31
AR AVG
4.67
Rank
#130 / 191 | +61% | -8% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 14
Facility
14
AR AVG
21.8
Rank
#40 / 195 | 2.8
Facility
2.8
AR AVG
5.3
Rank
#8 / 195 | - | 115 | - |
15
Facility
15
AR AVG
34
Rank
#311 / 416 | Isaac Gutman | $12.1MFiscal year ending 06/2024
Facility
$12.1MFiscal year ending 06/2024
AR AVG
$9.4M
Rank
#54 / 189 | $4.6MFiscal year ending 06/2024
Facility
$4.6MFiscal year ending 06/2024
AR AVG
$3.4M
Rank
#62 / 189 | 37.9%Fiscal year ending 06/2024
Facility
37.9%Fiscal year ending 06/2024
AR AVG
37.9%
Rank
#139 / 189 | 45134 | ||||
| Craighead Nursing Center | - | NH MC SNF | Jonesboro | 121
Facility
121
AR AVG
84
Rank
#58 / 331 | - | - | -
Facility
-
AR AVG
4.67
Rank
#30 / 191 | - | - | - | - | - | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | - | - | - | - | A+ |
1
Facility
1
AR AVG
34
Rank
#394 / 416 | County Government | - | - | - | 45481 |
| Ridgecrest Health and Rehabilitation | NH MC RC SNF | Jonesboro | 152
Facility
152
AR AVG
84
Rank
#9 / 331 | - | - | 4.45
Facility
4.45
AR AVG
4.67
Rank
#104 / 191 | -60% | -5% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 50
Facility
50
AR AVG
21.8
Rank
#192 / 195 | 5.6
Facility
5.6
AR AVG
5.3
Rank
#121 / 195 | - | 16 | - |
10
Facility
10
AR AVG
34
Rank
#339 / 416 | Steven Larson | $15.0MFiscal year ending 12/2023
Facility
$15.0MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#3 / 189 | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#26 / 189 | 36.4%Fiscal year ending 12/2023
Facility
36.4%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#184 / 189 | 45327 | ||||
| Lakeside Nursing Center | NH HOS MC PC RC SNF | Lake City | 85
Facility
85
AR AVG
84
Rank
#172 / 331 |
82.4%
Facility
82.4%
AR AVG
65.9
Rank
#38 / 167 | +25% | 4.81
Facility
4.81
AR AVG
4.67
Rank
#61 / 191 | -54% | +3% | $22.9k
Facility
$22.9k
AR AVG
$27.3k
Rank
#173 / 196 | 10
Facility
10
AR AVG
21.8
Rank
#12 / 195 | 2.0
Facility
2.0
AR AVG
5.3
Rank
#4 / 195 | 2 | 70 | A+ |
31
Facility
31
AR AVG
34
Rank
#228 / 416 | Lisa Yahnke | $8.2MFiscal year ending 12/2023
Facility
$8.2MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#85 / 189 | $3.6MFiscal year ending 12/2023
Facility
$3.6MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#108 / 189 | 44.2%Fiscal year ending 12/2023
Facility
44.2%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#139 / 189 | 45315 | ||||
| Monette Manor | NH SNF | Monette | 86
Facility
86
AR AVG
84
Rank
#169 / 331 |
91.4%
Facility
91.4%
AR AVG
65.9
Rank
#8 / 167 | +39% | - | -47% | - | $24.3k
Facility
$24.3k
AR AVG
$27.3k
Rank
#175 / 196 | 11
Facility
11
AR AVG
21.8
Rank
#21 / 195 | 11.0
Facility
11.0
AR AVG
5.3
Rank
#192 / 195 | - | 79 | - |
0
Facility
0
AR AVG
34
Rank
#402 / 416 | - | - | - | - | 45477 |
Ridgecrest Health and Rehabilitation is located in Jonesboro, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
Ridgecrest Health and Rehabilitation is legally operated by JBNC, Inc., and administered by Marlisa Thompson.
Ridgecrest Health and Rehabilitation has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
Ridgecrest Health and Rehabilitation's occupancy is 87.6%.
No, Ridgecrest Health and Rehabilitation has a no-pet policy.
Ridgecrest Health and Rehabilitation is registered as a for-profit in AR.
Marlisa Thompson is the administrator of Ridgecrest Health and Rehabilitation.
Ridgecrest Health and Rehabilitation has 152 beds.
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