Inspection Reports for
Rittenhouse Village At Portage

The facility was found deficient in several areas including failure to promptly notify a resident's physician after a fall with injury, failure to conduct quarterly fire drills on each shift, failure to maintain clean and good repair environment related to carpet condition, failure to follow physician's orders for treatment of skin tears and abrasions, failure to keep the kitchen clean and in good repair, failure to properly date insulin pens and vials, failure to properly label over-the-counter medications, and failure to ensure accurate clinical records related to readmission assessment and sutures.

Complaint IN00437975 was substantiated with state deficiencies cited at R0052 and R0217 related to allegations of resident to resident sexual abuse and failure to update service plans.

The facility failed to prevent resident to resident sexual abuse involving two Memory Care residents (Residents B and C) despite known sexual behaviors. Additionally, the facility failed to update and revise the residents' service plans to reflect these behaviors. Multiple interviews, observations, and record reviews confirmed inappropriate sexual behaviors and inadequate interventions.

Complaint IN00430595 was investigated and state deficiencies related to the allegations were cited at R0217 and R0349.

The facility failed to ensure that service plans were updated and signed by residents according to changes in condition for 2 of 12 residents reviewed. Additionally, the facility failed to follow Physician's Orders related to insulin administration for 3 of 3 residents reviewed.

Complaint IN00421674 was substantiated with state deficiencies cited at R185, R240, and R349 related to the allegations.

The facility was found deficient in ensuring functional resident call systems, providing scheduled assistance with activities of daily living (showers), and maintaining accurate and complete clinical records related to skin conditions and wound care for residents.

The facility was found noncompliant in multiple areas including failure to have a current Alzheimer's/Dementia Special Care Unit disclosure form, incomplete fire drill documentation and lack of local fire department participation, incomplete background checks for employees, insufficient staff with current first aid certification, lack of maintenance policies and HVAC inspection, outdated resident service plans, improper PRN medication administration without nurse authorization, unapproved menus by a registered dietician, and medication availability issues.

Complaint IN00407163 cited deficiencies related to meal provision and infection control. Complaint IN00407214 cited deficiencies related to infection control. Both complaints were substantiated with findings at tags R0268 and R0406.

The facility failed to ensure meals were provided to a resident in COVID-19 isolation and failed to implement proper infection control guidelines including PPE use, monitoring of COVID-19 positive residents, and disinfecting community materials during a COVID-19 outbreak. These deficiencies had the potential to affect all 79 residents.

Complaint IN00399437 was substantiated. The allegation involved missing money from Resident C's apartment. The Police were notified, but the facility did not report the incident to the Indiana Department of Health within 24 hours as required. The investigation was incomplete at the time of the survey.

The facility failed to ensure its abuse policy was followed by not reporting the allegation of misappropriation of resident property to the Indiana Department of Health and not thoroughly investigating the allegation for one resident. The Police were notified, but the IDOH was not, and the investigation was incomplete at the time of the survey.