Inspection Reports for
RiverRidge Center
3 Brazier Ln, Kennebunk, ME 04043, ME, 04043
Back to Facility Profile15 Reports
Inspection Report — Apr 7, 2026
Complaint Investigation
Date: Apr 7, 2026
Visit Reason
An unannounced on-site visit was conducted for the purpose of investigating complaint #2809594.
Findings
River Ridge Center was found to be in substantial compliance with 42 CFR 483, Sub-part B-Requirements for Long Term Care Facilities.
Report Facts
: 2809594
Inspection Report — Sep 4, 2025
Follow-Up
Date: Sep 4, 2025
Visit Reason
Follow-up revisit for the 7/28/2025 annual Long Term Care Survey Process.
Findings
River Ridge Center was found to be in substantial compliance with 42 CFR 483, subpart B-Requirements for Long Term Care Facilities.
Inspection Report — Jul 24, 2025
Plan of Correction
Date: Jul 24, 2025
Visit Reason
The survey was conducted as part of the annual Long Term Care Survey Process for Federal Recertification and complaint investigations #204293, #204299, #204310, #204316, #204323, #204326, #204336, #204345, #204347, #204350, #204357, #204370, and #204376.
Findings
This document is the facility's plan of correction for the survey completed on 07/28/2025 addressing deficiencies related to water temperature hazards, housekeeping and maintenance, care plan timing and revision, nursing services staffing, medication storage, food and drink preferences, infection prevention and control, and quality assurance program.
Report Facts
: Array
: 132.6
: 132.5
: 130.4
: 128.7
: 128.8
: 127.4
: 127.2
: 124.8
: 124.7
: 124.3
: 123
: 122
: 121
: 140
: 125
: 130
: 129
Inspection Report — Jul 22, 2025
Biennial Survey
Date: Jul 22, 2025
Visit Reason
The survey was conducted as a Federal Recertification Survey for River Ridge Center.
Findings
The facility was found not in substantial compliance with multiple regulatory requirements including emergency preparedness, life safety code, means of egress, cooking facility maintenance, electrical system testing, and generator automatic transfer capability. Deficiencies included failure to develop and maintain a comprehensive emergency preparedness program based on risk assessments, obstruction of egress corridors by linen carts, unclear 2-hour fire wall locations, exterior exit discharge paths with uneven pavement, lack of grease buildup inspection in commercial cooking exhaust system, incomplete electrical receptacle testing, and manual operation of the emergency generator.
Deficiencies (9)
E0006: The facility failed to develop, establish, and maintain a comprehensive emergency preparedness program based on facility and community risk assessments, placing residents at risk during emergencies.
E0037: The facility failed to provide initial and annual emergency preparedness training to all staff and volunteers, and failed to maintain documentation and demonstrate staff knowledge of emergency procedures.
K0133: The facility failed to maintain clear locations of 2-hour fire separation walls per NFPA 101 Life Safety Code, 2012 Edition.
K0211: The facility failed to ensure aisles, passageways, corridors, exit discharges, and accesses were free of obstructions, as linen carts were stored in corridors, obstructing egress.
K0222: The facility failed to ensure doors in required means of egress met locking and labeling requirements, including keypad locks on courtyard gates without posted codes.
K0271: The facility failed to maintain exterior exit discharge paths free of obstructions and with hard packed all-weather travel surfaces, as pavement was cracked and uneven in the Arrowhead courtyard exit path.
K0324: The facility failed to ensure the commercial cooking exhaust system was inspected for grease buildup by a properly trained and certified person as required by NFPA 96 and NFPA 101 Life Safety Code.
K0914: The facility failed to test non-hospital grade electrical receptacles annually to ensure retention force of grounding blades, posing an electrical hazard.
K0918: The facility failed to ensure the emergency generator and transfer switches automatically restored critical branches within 10 seconds after power interruption, requiring manual start.
Report Facts
: Jul 22, 2025
: Sep 5, 2025
Inspection Report — Nov 14, 2024
Follow-Up
Date: Nov 14, 2024
Visit Reason
Follow-up on complaint survey of 9/19/24 at River Ridge Center.
Findings
River Ridge Center was found to be in substantial compliance with 42 CFR Part 483, Subpart B - Requirements for Long Term Care Facilities.
Inspection Report — Nov 4, 2024
Complaint Investigation
Date: Nov 4, 2024
Visit Reason
Complaint investigations #ME00048752, #ME00048876, and #ME00049277 were conducted.
Findings
River Ridge Center was found to be in compliance with 42 CFR Part 483, Subpart B - Requirements for Long Term Care Facilities. No deficiencies were cited.
Report Facts
: 3
Inspection Report — May 28, 2024
Complaint Investigation
Date: May 28, 2024
Visit Reason
Investigation of complaints #ME00045396, #ME00046216, #ME00046670, and #ME00047478.
Findings
River Ridge Center was found to be in substantial compliance with 42 CFR 483, Sub-part B-Requirements for Long Term Care Facilities. No deficiencies were cited.
Report Facts
: ME00045396
: ME00046216
: ME00046670
: ME00047478
Inspection Report — Sep 13, 2023
Plan of Correction
Date: Sep 13, 2023
Visit Reason
Investigation of complaint #ME00044740 regarding staffing ratios.
Findings
This document is the facility's plan of correction for the survey completed on 09/13/2023 addressing deficiencies related to minimum staffing ratios under rule 9.A.4.
Report Facts
: ME00044740
Inspection Report — Sep 13, 2023
Complaint Investigation
Date: Sep 13, 2023
Visit Reason
Investigation of complaint #ME00044740.
Findings
River Ridge Center was found to be in substantial compliance with applicable regulations. No deficiencies were cited during the complaint investigation.
Report Facts
: ME00044740
Document — 0M8F H2 SOD
Date: 0M8F H2 SOD
Inspection Report — 1D133B L1 SOD
Date: 1D133B L1 SOD
Findings
The document is a CMS-2567 federal nursing home survey report for River Ridge Center completed on 07/22/2025. It contains multiple detailed deficiencies related to emergency preparedness, fire safety, means of egress, cooking facilities, electrical systems, and generator operation.
Deficiencies (9)
E0006: The facility failed to develop, establish and maintain a comprehensive emergency preparedness program based on facility-based and community-based risk assessments utilizing an all-hazards approach specific to the location of the facility.
E0037: The facility failed to develop initial and annual emergency preparedness training programs, including documentation and staff knowledge demonstration, placing residents and staff at risk of injury or death.
K0133: The facility failed to maintain clear locations of 2-hour fire separation walls due to lack of life safety drawings and inability to inspect the walls fully.
K0211: The facility failed to maintain aisles, passageways, corridors, and exits free of obstructions, with clean linen carts stored in corridors across multiple wings.
K0222: Doors in required means of egress did not meet latching and locking requirements; exit doors lacked delayed egress locks despite signage, and courtyard gates had electronic locks with keypads without posted codes.
K0271: The facility failed to maintain exterior exit discharge paths free of obstructions and with adequate walking surfaces; pavement in the Arrowhead courtyard was cracked, uneven, and had ridges greater than 1/2 inch.
K0324: The facility failed to ensure the commercial cooking exhaust system was inspected for grease buildup by a properly trained, qualified, and certified person within the required 180-day interval.
K0914: The facility failed to test the retention force of electrical receptacles not listed as hospital-grade at intervals not exceeding 12 months, posing an electrical hazard.
K0918: The facility's emergency generator requires manual start by staff during power failure and does not automatically restore life safety and critical branch power within 10 seconds as required.
Report Facts
: Jul 22, 2025
: 180
: 12
: 30
: 36
: 4
Report
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6 CMS Surveys
Inspection Report — Jul 28, 2025
Date: Jul 28, 2025
Visit Reason
Not stated in the document; this is a CMS-2567 nursing home deficiency report.
Findings
The facility failed to maintain a safe, clean, and homelike environment with multiple maintenance and housekeeping deficiencies across three wings. Additionally, the facility failed to provide sufficient nursing staff on weekends during the first and second quarters of 2025.
Deficiencies (2)
F0584: The facility failed to maintain the building in a sanitary, orderly, and comfortable environment with peeling paint, damaged walls, missing tiles, broken furniture, and uncleanable surfaces across multiple wings and rooms.
F0725: The facility failed to provide enough nursing staff every day to meet the needs of every resident and have a licensed nurse in charge on each shift, with documented low weekend staffing during the first and second quarters of 2025.
Report Facts
: 8
: 2
Inspection Report — Jul 24, 2025
Biennial Survey
Date: Jul 24, 2025
Visit Reason
The survey was conducted to assess compliance with federal nursing home regulations, including resident care, safety, and facility conditions.
Findings
The facility was found to have multiple deficiencies including unsafe hot water temperatures exceeding 120°F posing immediate jeopardy, failure to revise care plans reflecting current resident status, insufficient nursing staff on weekends, expired medications in storage, failure to accommodate resident food preferences, inadequate infection control education on Enhanced Barrier Precautions, and ineffective quality assurance oversight regarding hot water safety.
Deficiencies (9)
F0584: The facility failed to maintain a safe, clean, and homelike environment as evidenced by peeling paint, damaged walls, cracked tiles, and uncleanable surfaces in multiple resident areas.
F0657: The facility failed to revise the care plan to reflect a resident's current insulin use status, resulting in lack of education and updated interventions.
F0689: The facility failed to ensure hot water temperatures accessible to residents did not exceed 120 degrees Fahrenheit, creating an immediate jeopardy to resident health and safety.
F0725: The facility failed to provide enough nursing staff on weekends to meet resident needs as indicated by Payroll Based Journal reports.
F0761: The facility failed to ensure expired medications were removed from medication storage rooms, including expired Heparin syringes and insulin vials.
F0806: The facility failed to ensure resident food preferences and allergies were consistently accommodated, resulting in residents being served disliked or restricted foods.
F0835: The facility failed to administer in a manner that ensured the resident environment remained free from accident hazards, specifically failing to monitor and correct excessively high hot water temperatures over several months.
F0865: The facility failed to ensure its Quality Assurance Process Improvement committee systematically identified and addressed known safety concerns related to elevated water temperatures.
F0880: The facility failed to provide and implement an infection prevention and control program ensuring staff were educated and knowledgeable about Enhanced Barrier Precautions.
Report Facts
: 132.6
: 140
: 2
: 1
: 57
Inspection Report — May 28, 2025
Date: May 28, 2025
Visit Reason
No visit type header found in the first three lines.
Findings
No extractable text to summarize findings.
Inspection Report — Sep 19, 2024
Date: Sep 19, 2024
Visit Reason
The document is a CMS-2567 federal nursing home Statement of Deficiencies and Plan of Correction form for River Ridge Center.
Findings
The facility failed to ensure proper food storage practices including labeling, dating, and temperature control. Observations included unlabeled and expired food items, peeling paint on shelves contaminating food, and multiple days with food temperatures outside required parameters.
Deficiencies (1)
F0812: The facility failed to procure food from approved sources and to store, prepare, distribute, and serve food in accordance with professional standards, including proper labeling, dating, and temperature control.
Report Facts
: 16
: 18
: 13
Inspection Report — Aug 15, 2022
Date: Aug 15, 2022
Visit Reason
Survey conducted to assess compliance with federal nursing home regulations including resident rights, care planning, infection control, medication management, and safety.
Findings
The facility was found to have multiple deficiencies including failure to honor resident bathing preferences, inadequate documentation and follow-up of resident council grievances, poor housekeeping and maintenance, inaccurate resident assessments, incomplete baseline care plans, lack of smoking assessments, medication errors, improper labeling and disposal of medications, inadequate infection control screening, and unsafe wheelchair conditions.
Deficiencies (11)
F0561: The facility failed to ensure that a resident's choice in bathing was followed; Resident #200 was not offered showers as preferred.
F0565: The facility failed to document results of grievances voiced by Resident Council members and failed to ensure all residents wishing to attend meetings were invited.
F0584: The facility failed to maintain the building in good repair and sanitary condition; observed suction canister and tube feeding items left in a room after discharge and marred walls with peeling paint.
F0641: The facility failed to ensure accurate Minimum Data Set assessments for infections for residents #46 and #201.
F0655: The facility failed to develop and implement baseline care plans within 48 hours that included instructions for minimum healthcare for residents #22, #201, #204, and #301.
F0657: The facility failed to review and revise the care plan to reflect current needs in infection control for Resident #46.
F0689: The facility failed to complete smoking assessments for residents #22 and #301 and failed to inform residents that it is a non-smoking facility upon admission.
F0759: The facility failed to maintain medication error rates below 5%; observed 2 medication errors out of 27 opportunities (7.41%).
F0761: The facility failed to properly label and dispose of open biologicals and expired medications in three units.
F0880: The facility failed to follow infection control policies to prevent introduction and spread of COVID-19; screening process was incomplete and staff were allowed to work without full symptom screening.
F0908: The facility failed to maintain residents' wheelchairs in good repair; Resident #5's wheelchair had damaged footboard and food waste, Resident #301's wheelchair had missing right armrest.
Report Facts
: 2
: 27
: 7.41
: 52
Inspection Report — Jan 16, 2020
Date: Jan 16, 2020
Visit Reason
Not extractable from Nursing Home CMS-2567 form header
Findings
This is a CMS-2567 nursing home survey report with multiple deficiencies related to environment cleanliness, transfer/discharge notification, and medication storage.
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