Inspection Reports for
Rolling Green Village Assisted Living Facility
1 HOKE SMITH BLVD, GREENVILLE, SC, 29615-5308
Back to Facility ProfileDeficiencies (last 4 years)
Deficiencies (over 4 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
77% better than South Carolina average
South Carolina average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Annual Inspection
Deficiencies: 0
Date: May 16, 2025
Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at Rolling Green Village nursing home.
Findings
No health deficiencies were found during the inspection.
Inspection Report
Deficiencies: 1
Date: Apr 10, 2024
Visit Reason
The inspection was conducted to review the facility's compliance with timely reporting requirements for suspected abuse, neglect, or theft and the results of investigations to proper authorities.
Findings
The facility failed to submit a required five-day follow-up report to the State Agency after a serious incident, although the initial 24-hour report was completed. The Administrator was unaware of the requirement to complete the five-day report.
Deficiencies (1)
F 0609: The facility failed to timely report suspected abuse, neglect, or theft and did not submit the required five-day follow-up report to the State Agency. The initial 24-hour report was completed, but the five-day report was not submitted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Assistant Director of Nursing | Presented the investigative file and participated in interview regarding reporting failure | |
| Administrator | Participated in interview and stated unawareness of five-day report requirement |
Inspection Report
Deficiencies: 0
Date: Dec 15, 2023
Visit Reason
The document is a statement of deficiencies and plan of correction for Rolling Green Village, summarizing the results of a regulatory survey completed on December 15, 2023.
Findings
No health deficiencies were found during the survey.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Jul 8, 2022
Visit Reason
The inspection was conducted to investigate complaints and grievances related to resident care, including failure to respond to resident grievances and concerns raised during resident council meetings from January through July 2022.
Complaint Details
The complaint investigation revealed that multiple grievances related to nursing care and resident council concerns were not investigated or resolved. Specific grievances from January 19, 2022, and February 23, 2022, were not responded to or investigated. Interviews with facility staff confirmed lack of follow-up and resolution.
Findings
The facility failed to investigate and respond to 2 of 9 resident grievances and did not address concerns raised during resident council meetings regarding call light response times, communication difficulties, wheelchair needs, ADLs, noise levels, staff communication, and unprofessional behavior. Additionally, the facility failed to obtain informed consents for psychotropic medications for 3 of 5 residents reviewed.
Deficiencies (2)
F 0585: The facility failed to investigate and respond to resident grievances for 2 of 9 grievances reviewed and failed to respond to concerns from resident council meetings from January through July 2022 related to call light response times, communication difficulties, wheelchair needs, ADLs, noise levels, staff communication, and unprofessional behavior.
F 0758: The facility failed to ensure residents or their representatives were informed of the benefits and risks of prescribed psychotropic medications and failed to obtain consents for these medications for 3 of 5 residents reviewed.
Report Facts
Number of grievances reported: 9
Residents reviewed for psychotropic medication consent: 5
Residents affected by psychotropic medication consent deficiency: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Admissions Coordinator | Grievance Officer | Responsible for following up on grievances and confirmed lack of resolution for specific grievances |
| Assistant Director of Nursing | ADON | Interviewed regarding grievances and psychotropic medication consents |
| Director of Nursing | DON | Interviewed regarding call light response times and psychotropic medication consents |
| Activities Lead | AL | Responsible for sending grievance emails and confirmed no responses received from nursing department |
| Social Work Assistant | SWA | Holds resident council meetings and forwards complaints to appropriate departments |
| Administrator | Administrator | Interviewed regarding expectations for grievance follow-up and call light response times |
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