Inspection Reports for
Sage Glendale

The complaint alleged that the facility did not ensure enough staff to meet residents' needs, particularly in the Memory Care unit, and that residents were unable to receive confidential phone calls. The allegations were found unsubstantiated based on interviews, observations, and records.

The investigation found insufficient evidence to substantiate the allegations of inadequate staffing and failure to ensure residents could receive confidential phone calls. Observations, interviews, and records review indicated adequate staffing and proper phone call handling.

The Licensing Program Analyst toured the facility to ensure no health and safety hazards were present. Several active COVID-19 cases were reported. Resident and staff records reviewed were complete and had required clearances and certifications. No deficiencies were explicitly noted in the report.

The Licensing Program Analyst toured the facility to ensure no health and safety hazards were present, reviewed seven resident records and five staff files, all of which were complete and compliant at the time of the visit. Several active COVID-19 cases were noted in the facility.

No immediate health or safety hazards were observed during the visit. Interviews with four out of five residents from Montecedro indicated they are doing well and their needs are being met by Sage Glendale and Montecedro.

The facility was found to be in compliance with health and safety regulations with no hazards or deficiencies noted during the physical plant inspection. All areas including kitchen, dining, laundry, medication storage, bedrooms, bathrooms, common areas, and surrounding grounds were observed to be clean, functional, and secure. No health and safety issues were identified at the time of the visit.

No immediate health or safety hazards were observed during the visit. Interviews with four out of five evacuee residents indicated they are doing well and that Sage Glendale is meeting their needs while Montecedro is providing the service.

The facility was found to be in good repair with no health and safety hazards noted. Physical plant areas, kitchen, dining, medication storage, resident bedrooms, bathrooms, common areas, and surrounding grounds were all observed to be clean, functional, and compliant. Fire safety equipment was current and functional. The inspection was not fully completed due to time constraints and will be continued later.

The facility was found to be operating within capacity limits with no health and safety issues noted. Fire and carbon monoxide detectors were operational, medication storage was secure, and the environment was free of hazards and obstructions.

The facility was found to be operating within capacity limits with no health and safety issues noted. Fire safety equipment was operational and up to date, resident rooms were properly furnished, and medication storage was secure. Passageways were free of obstructions and environmental conditions met regulatory standards.

The complaint alleged that the facility took payment but did not admit the resident. The allegation was found unsubstantiated based on the investigation and record review.

The investigation revealed that the resident's family member decided not to move the resident to the facility despite paying over $9,000. The allegation was deemed unsubstantiated as the facility was about to refund the money but the payment check had bounced.

The complaint alleged that the facility took payment but did not admit the resident. The allegation was found unsubstantiated after investigation.

The investigation found that the resident's family member paid over $9,000 for admission but decided not to move the resident to the facility. The allegation was deemed unsubstantiated as the facility was about to refund the payment, but the refund was not issued due to a bounced check.

The investigation revealed that Resident #1 was still hospitalized and awaiting discharge. Records showed the resident is depressed and approved to self-administer medication. Hospital blood work was unremarkable and it was determined the resident did not ingest the reported medication. No health and safety issues were noted.

The visit was triggered by a complaint incident report submitted on 04/04/2024 regarding an alleged medication overdose by Resident #1. The report was unsubstantiated as the resident did not ingest the medication.

The investigation revealed that Resident #1 is still hospitalized and awaiting discharge orders. Records showed the resident is depressed and approved to self-administer medication. Hospital blood work was unremarkable and it appears the resident did not ingest the reported medication. No health and safety issues were noted.

The allegation was that a resident was touched inappropriately by a male staff member. Interviews with 7 of 60 staff, 5 of 55 residents, and 2 witnesses were conducted. None of the staff or residents interviewed confirmed the allegation. One witness stated the event happened based on what was told by the resident but was unaware of the alleged perpetrator. The resident denied any abuse. The allegation was determined to be unsubstantiated.

The investigation included interviews with staff, residents, and witnesses, as well as a review of records and the physical plant. No preponderance of evidence was found to substantiate the allegation, and the facility was observed to be in good repair with no reports or observations confirming the alleged sexual abuse.

The complaint alleged that a resident was touched inappropriately by a male staff member. Interviews with staff, residents, and witnesses did not confirm the allegation. The resident involved denied any abuse. The allegation was unsubstantiated due to lack of sufficient evidence.

The investigation included interviews with staff, residents, and witnesses, as well as a review of records and observations. No preponderance of evidence was found to substantiate the allegation of sexual abuse, and the allegation was determined to be unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included non-working emergency buttons, unwitnessed falls, residents left unattended, insufficient food, non-working motion detectors, inadequate staffing, and staff neglect. All were denied by staff and not corroborated by residents or records.

The investigation found no preponderance of evidence to substantiate any of the allegations, including issues with emergency buttons, unwitnessed falls, unattended residents, insufficient food, non-functioning motion detectors, inadequate staffing, and staff neglect. All allegations were determined to be unsubstantiated based on staff and resident interviews, observations, and record reviews.

The complaint investigation was unsubstantiated. Allegations included emergency buttons not working, unwitnessed falls, residents left unattended, insufficient food, motion detectors not working, inadequate staffing, and staff neglect. Interviews with 6 staff and 5 residents, observations, and record reviews did not corroborate the allegations. No incident reports or evidence supported the claims.

The investigation included interviews with staff and residents, observations, and record reviews. All allegations were found to be unsubstantiated due to lack of preponderance of evidence to prove the alleged violations did or did not occur.

The facility was found to be clean, sanitary, and in good repair with no observed items of noncompliance with applicable laws and regulations. Safety features such as fire extinguishers, smoke detectors, and carbon monoxide detectors were operational, and emergency plans and supplies were in place.

The applicant and administrator participated in a comprehensive licensing interview (COMP II) confirming understanding of Title 22 regulations, facility operation, staff qualifications, program policies, and application document requirements. The evaluation was successfully completed with no deficiencies noted.