San Francisco Towers consistently demonstrates strong compliance with California’s community‑care standards. During the unannounced annual inspections on May 5 and October 11, 2022, the Licensing Program Analyst found no deficiencies in infection control, fire safety, environmental cleanliness, or resident care. The facility’s COVID‑19 signage, hand‑washing stations, sanitizer dispensers, and personal protective equipment supplies were all adequate, and the memory‑care unit’s egress systems and emergency call devices met regulatory requirements. Updated licensing documentation was requested in the October visit to reflect a new administrator, but no operational gaps were identified.

In late May 2022 a serious incident involving Resident #1 prompted a case‑management visit. The investigation collected physician reports, service plans, and hospital records, and involved interviews with staff and a coroner. The final determination was that the incident resulted from self‑inflicted harm and was not evidence of neglect or insufficient supervision. A follow‑up visit in July confirmed the unfounded nature of the allegation, and the agency recorded no deficiencies. The pattern shows that while the facility can handle acute incidents through systematic review, it maintained a high baseline of care and safety.

The most recent October 2024 visit was a routine annual check that yielded no new concerns; the facility’s administrative leadership had changed, but the audit confirmed that operations remain compliant. Overall, San Francisco Towers presents a consistent record of meeting regulatory requirements, with no safety or care deficiencies noted across multiple inspections, and a single incident that was thoroughly investigated and found to be unfounded.