Inspection Reports for
San Francisco Towers

The visit was triggered by a report of suspected abuse of client #1. The licensing program analyst interviewed the client and staff. No deficiencies or substantiated violations were found.

No deficiencies were cited during this investigation. The facility was advised to provide written documentation of a new directive requiring home care agencies to notify the facility in advance when sending new caregivers.

The facility was found to be in compliance with no deficiencies cited. All safety measures, medication storage, resident and staff files, and facility conditions met licensing requirements.

The facility was found to be in compliance with no deficiencies cited. All safety measures, medication storage, resident and staff files, and required documentation were observed to be complete and satisfactory.

The complaint alleged that the licensee was not appropriately addressing a resident's decline in condition over 9 months, including hospitalization for infection and a fall. The investigation found the allegations to be unfounded.

The investigation found that the resident was capable of making decisions, was not confused or disoriented, and the facility had addressed the infection with appropriate care. The allegations were determined to be unfounded.

The complaint alleged that staff interfered with resident (R1) visits with an individual (I1). Interviews with staff, residents, and outside parties revealed that the visitor was granted access but was observed or reported to be disruptive. The facility's visitation protocols allow limiting or restricting visits to protect residents. Resident R1 did not report concerns. Due to conflicting information and lack of evidence, the allegation was unsubstantiated.

The investigation found conflicting statements and a lack of corroborating evidence regarding the allegation that staff interfered with resident visits. The allegation was determined to be unsubstantiated.

The complaint alleged that the facility did not provide resident records upon legal request. The allegation was found to be unfounded after review of records and interviews with facility staff.

The investigation found that the facility complied with the legal record request and provided all requested documents within a timely manner. The complaint was determined to be unfounded with no deficiencies cited.

Complaint alleged the facility did not provide resident records upon legal request. The allegation was found to be unfounded after investigation.

The investigation found that the facility complied with the legal record request in a timely manner, providing all requested documents between 10/2/2024 and 10/8/2024. The complaint was determined to be unfounded with no deficiencies cited.

No deficiencies were cited during the inspection. The facility demonstrated adequate infection control measures, proper storage of medications and supplies, and compliance with safety requirements.

The inspection found no deficiencies. COVID-19 signage and infection control measures were observed throughout the facility. Safety features such as emergency call systems and delayed egress exits were functioning as required. Kitchen, medication storage, and first-aid supplies were inspected and found compliant.

The inspection found that fire clearance was granted recently, egress doors functioned properly, water temperatures were within safe ranges, grab bars were installed, and emergency exits and corridors latched properly. No deficiencies were cited.

The investigation was initiated following a serious incident report concerning resident #1. The incident was deemed unfounded with no substantiation of neglect or lack of supervision.

The investigation concluded that the incident was due to self-inflicted harm with no evidence of lack of supervision or neglect by the facility. No deficiencies were cited.

The inspection found no deficiencies. Observations included proper functioning of egress doors with key FOB devices, water temperatures within safe ranges, installed grab bars in bathrooms and showers, and properly latched emergency exits and corridors.

The investigation found no preponderance of evidence of lack of supervision or neglect by the facility regarding the incident, which was determined to be self-inflicted harm. No deficiencies were cited.

The Licensing Program Analyst requested several documents related to the incident, including physician's report, service plans, and hospital records, which were to be emailed by 2022-05-23. The incident requires further investigation.

The visit was triggered by a serious incident reported by the facility on 2022-05-14 involving resident #1. Further investigation is required.

The Licensing Program Analyst met with the administrator and health services administrator, requested additional documents related to the incident, and collected staff work schedules. The incident requires further investigation.

The inspection found no deficiencies. COVID-19 safety measures were observed throughout the facility, medications and hazardous materials were stored properly, and the environment was safe and adequately supplied.

The inspection found no deficiencies. COVID-19 safety measures were observed throughout the facility, infection control practices were adequate, medications and hazardous materials were stored properly, and the environment was safe and comfortable for residents.

The complaint involved allegations that facility staff were not dispensing medication as prescribed and that lack of supervision resulted in multiple resident falls. Interviews with staff and review of records found no preponderance of evidence to substantiate these allegations, resulting in an unsubstantiated determination.

The investigation found that the allegation of staff not dispensing medication as prescribed was unsubstantiated, as Resident 1 was initially managing medications with assistance but later required facility administration. The allegation of lack of supervision causing multiple falls was also unsubstantiated, with only one fall reported and no evidence supporting the complaint.

The complaint alleged that many residents were failing and not properly assessed after a change of condition or readmission from hospital. The complaint was found to be unfounded and dismissed.

The investigation found that the complaint was unfounded as records showed documentation of Resident Functional Evaluation completed by the Registered Nurse after hospital returns. The allegation was dismissed due to lack of evidence.

The complaint involved allegations of improper medication dispensing and lack of supervision causing falls. The allegations were found unsubstantiated after investigation, interviews, and review of incident reports.

The investigation found that Resident 1 was initially able to manage medications but later required assistance after a medication error. Registered Nurses and staff denied the allegations, and only one fall with injury was reported. Based on interviews and record reviews, the allegations were unsubstantiated due to lack of sufficient evidence.

The complaint alleged that residents were failing and not properly assessed after a change of condition or readmission from hospital. The complaint was found to be unfounded and dismissed.

The investigation found that the complaint was unfounded as records showed documentation of Resident Functional Evaluation completed by the Registered Nurse after hospital returns. The allegation was dismissed due to lack of evidence.