Occupancy rate
91%
25% higher than California averageCalifornia average: 73%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in San Francisco
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
San Francisco Towers
Assisted Living in San Francisco
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
San Francisco Towers
San Francisco Towers is a vibrant and trusted community in the heart of San Francisco, emphasizing the importance of togetherness and support. The community’s mission is to provide a welcoming environment where residents thrive, even during challenging times, through the care of dedicated staff and virtual events that foster connection. Rooted in values of community and resilience, San Francisco Towers is committed to creating a supportive living experience for all.
The community offers a range of amenities and facilities designed to enhance residents’ lives. Nestled in Pacific Heights, near Nob Hill and Fillmore Street, the prime location allows residents to explore the best of San Francisco. Engaging events, from classes and concerts to wellness programs, contribute to a dynamic calendar of activities. San Francisco Towers provides a variety of amenities, including an indoor swimming pool, a cozy library, and a rooftop garden, creating an environment where residents can relax and live their best lives. Additionally, the community’s comprehensive services, spanning healthcare, dining, and wellness, ensure residents have the support they need at every stage, fostering positive aging and overall well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
350
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.1%
Residents per day
319
Occupancy rate
91.1%
Residents per day
319
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
75% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
25% of new residents, often for short stays.
Typical stay
10 - 11 months
Finances and operations
Voluntary non-profit community
Home revenue
$44.9M
Surplus of revenue
$6.3M
Voluntary non-profit community
Home revenue
$44,861,520.00
Surplus of revenue
$6,337,599.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$28.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$38.5M
350-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 99 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Occupancy
25% higher than California averageOccupied beds
319 / 350
Average residents
87 per day
Facility TypeRcfe-continuing Care Retirement Community
StatusLicensed
IssuanceOctober 31, 1997
CountySAN FRANCISCO
CMS Certification Number555728
San Francisco Towers is legally operated by Front Porch Communities And Services.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
9 visits
California average: 16 visits
Breakdown by visit type
5 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
4 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
4 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
0 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
Date
October 20, 2025
Annual Inspection3 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
California average: 8 deficiencies
Inspection Report Summary for San Francisco Towers
Most inspections found no deficiencies, with the facility generally maintaining compliance with safety, infection control, and medication management standards. The most recent report from October 20, 2025, was perfect with no deficiencies cited. Earlier, on October 17, 2024, a few minor technical issues were noted involving outdated physician reports, staff first aid certifications, and medication reconciliation in the memory care unit, but these were isolated and not severe. Several complaint investigations over the years were unsubstantiated, including allegations about medication errors, supervision, and resident assessments. Overall, the facility appears to have improved since those minor findings, with recent inspections showing no deficiencies.
Health Inspection History
Inspections
Total health inspections
3
California average 12.5
Last Health inspection on Jun 2024
Total health citations
10
California average 50.2
Citations per inspection
3.33
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 07, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 07, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 07, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 07, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 07, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 07, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 16, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 16, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around San Francisco The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Coterie Cathedral Hill
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
San Francisco (Cathedral Hill)
260
No
99
3
18
2
4
79.6%
A+
Van Ness Opco Tenant Llc; Atria Management Company
Studio / 1 Bed / 2 Bed
San Francisco Towers
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
San Francisco (Cathedral Hill)
39
No
99
4
5
0
28
91.1%
-
Front Porch Communities And Services
1 Bed / 2 Bed
Merced Hampshire
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
San Francisco (Mission District)
33
No
94
0
0
0
-
-
-
-
Private / Shared Rooms
Merced Residential Care III
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
San Francisco (Oceanview)
14
No
82
3
2
2
25
100.0%
-
Hafco, Inc.
Studio
Merced Residential Care II
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
San Francisco (Oceanview)
6
No
82
5
1
1
22
66.7%
-
Hafco, Inc.
Studio
San Francisco Towers Home Overview
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Places of interest near San Francisco Towers
1.7 miles from city center — 0.52 miles to nearest hospital (Stroke Care Center: California Pacific Medical Center: Pacific Campus)
1661 Pine St, San Francisco, CA 94109
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
48
Employees
31
Contractors
17
Staff to resident ratio
2.29:1
2285614% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
18
Average shift
7.4 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
12,186
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
11.2%
1,363 contractor hours this quarter
Occupational Therapy Assistant: 4
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 3
Certified Nursing Assistant: 2
Speech Language Pathologist: 2
Qualified Social Worker: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 14 | 2 | 16 | 4,937 | 91 | 100% | 8 |
| Registered Nurse | 6 | 0 | 6 | 2,110 | 91 | 100% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 939 | 87 | 96% | 7.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 572 | 73 | 80% | 7.8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 489 | 61 | 67% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 474 | 61 | 67% | 7.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Licensed Practical Nurse | 3 | 0 | 3 | 377 | 44 | 48% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 314 | 56 | 62% | 4.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 297 | 61 | 67% | 4.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 120 | 46 | 51% | 2.6 |
| Qualified Social Worker | 0 | 1 | 1 | 61 | 45 | 49% | 1.4 |
| Medical Director | 0 | 1 | 1 | 38 | 13 | 14% | 2.9 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 28 | 5 | 5% | 4.7 |
16 Certified Nursing Assistant
% of Days
100%
6 Registered Nurse
% of Days
100%
2 RN Director of Nursing
% of Days
96%
2 Other Dietary Services Staff
% of Days
80%
1 Administrator
% of Days
69%
1 Dental Services Staff
% of Days
67%
1 Clinical Nurse Specialist
% of Days
67%
1 Occupational Therapy Aide
% of Days
65%
1 Nurse Practitioner
% of Days
63%
3 Licensed Practical Nurse
% of Days
48%
3 Respiratory Therapy Technician
% of Days
62%
3 Physical Therapy Assistant
% of Days
67%
2 Speech Language Pathologist
% of Days
51%
1 Qualified Social Worker
% of Days
49%
1 Medical Director
% of Days
14%
4 Occupational Therapy Assistant
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
21 residents
Residents by payment source
Medicare
5 residents (23.8%)
Private pay or other
16 residents (76.2%)
Programs & Services
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
16% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.9
13% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
70% better than California averageCalifornia average: 11.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
45% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
In line with California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.6%
Percent of long-stay residents with a urinary tract infection
2.6%
106% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.3%
Percent of long-stay residents who lose too much weight
14.3%
239% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
55% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.7%
Percent of long-stay residents who received an antipsychotic medication
7.7%
24% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
6% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for San Francisco Towers based on CMS SNF Cost Reports.
Occupancy Rate
73.0%
↑ 17.4pp vs 2023
Net Income
$6,337,599
↑ ~$4.5M vs 2023
Total Payroll
$10,892,682
↓ ~$962K vs 2023
Profit Margin
95.6%
↑ 57.4pp vs 2023
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Guides for Better Senior Living
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Financial Aid for California Seniors
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