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Nursing Home in Surprise

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Santé of Surprise – Skilled Nursing & Rehabilitation

Nursing Home in Surprise

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Santé of Surprise – Skilled Nursing & Rehabilitation

14775 W Yorkshire Dr, Surprise, AZ 85374 View map
Overview of Santé of Surprise – Skilled Nursing & Rehabilitation

Santé of Surprise is the city’s premier skilled nursing and rehabilitation center where life balances with style– creating an unmatched experience for seniors. The nursing facility encourages and empowers its residents to embark on fulfilling journeys during their recovery. Santé of Surprise is a luxury nursing home composed of only the best professional care staff who give their best in attending to the needs of each individual.

Management and the professional care staff continue to help residents maintain a sense of independence that leads to a life of fulfillment. Families and residents can expect unparalleled comfort and care delivered with an array of premier services and amenities encompassing a spectrum of medical and holistic needs– orthopedic surgery, cardiac care, wound care, and neurological care; essential amenities include concierge, housekeeping, Life Enrichment Programs, and restaurant-style dining experiences.

 

(623) 594-5050

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Arizona average: 3.3/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Arizona average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Arizona average: 3.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arizona average: 4.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 11m per day

This home provides 3% more nursing time per resident than the Arizona average.

Arizona average: 4h 4m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 10m per day 43m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 14m per day 2h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 56m per day 3h 38m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 13m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 45m per day 31m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 93.8%
Residents per day (avg) 67
Occupancy rate
93.8%
Residents per day (avg)
67

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

64% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

36% of new residents, often for short stays.

Typical stay 20 days

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$28.4M
Profit
$1.1M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$28,403,126.00
Profit
$1,139,253.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
25.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.0M
Total costs $27.2M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Santé of Surprise – Skilled Nursing & Rehabilitation

Assisted Living
Contact Santé of Surprise – Skilled Nursing & Rehabilitation

Health Inspection History

Inspections
Total health inspections 3

Arizona average 6.3


Last Health inspection on Jul 2024

Total health citations 13

Arizona average 23.2

Citations per inspection
4.33

Arizona average 3.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

13 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 03, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jul 03, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 03, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 03, 2024
Corrected

Compare Nursing Homes around Surprise The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

2 facilities compared · CMS & AZ Dept. of Health data · Updated Apr 2026

Filter by care type
Santé of Surprise – Skilled Nursing & Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Surprise (Beardsley)
70
93.8%
+29%
4.18
+31%
+3%
0
13
4.3
0
67
33
Sp Re Surprise Llc
$28.1M
$7.2M
25.8%
35282
Private Rooms
Surprise Inpatient Care Home | Hospice of the Valley
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Surprise (Sierra Verde)
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
60
-
-
-
-
-
Private Rooms

Places of interest near Santé of Surprise – Skilled Nursing & Rehabilitation

Address 3.3 miles from city center — 0.36 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)

Address 14775 W Yorkshire Dr, Surprise, AZ 85374

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 121
Employees 119
Contractors 2
Staff to resident ratio 1.73:1
5% worse than Arizona average

Arizona average ratio: 1.83:1

Avg staff/day 43
Average shift 9.6 hours
13% better than Arizona average

Arizona average: 8.5 hours

Total staff hours (quarter) 37,593
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.3 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.3 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.5%

186 contractor hours this quarter

Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant4204213,52491100%11.3
Licensed Practical Nurse170175,78591100%11.3
Registered Nurse160164,97591100%11.6
Speech Language Pathologist8082,4377481%7.4
RN Director of Nursing4042,0098998%8.1
Clinical Nurse Specialist5051,8297886%8.1
Physical Therapy Aide8081,6457684%7.2
Physical Therapy Assistant7071,41591100%7.6
Mental Health Service Worker2021,0266571%8.4
Respiratory Therapy Technician4049217684%7.6
Administrator1015206571%8
Dental Services Staff1015206571%8
Nurse Practitioner1015046369%8
Qualified Social Worker3032975156%5.6
Occupational Therapy Aide0111382426%5.7
Occupational Therapy Assistant011497785%0.6
42 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
16 Registered Nurse
% of Days 100%
8 Speech Language Pathologist
% of Days 81%
4 RN Director of Nursing
% of Days 98%
5 Clinical Nurse Specialist
% of Days 86%
8 Physical Therapy Aide
% of Days 84%
7 Physical Therapy Assistant
% of Days 100%
2 Mental Health Service Worker
% of Days 71%
4 Respiratory Therapy Technician
% of Days 84%
1 Administrator
% of Days 71%
1 Dental Services Staff
% of Days 71%
1 Nurse Practitioner
% of Days 69%
3 Qualified Social Worker
% of Days 56%
1 Occupational Therapy Aide
% of Days 26%
1 Occupational Therapy Assistant
% of Days 85%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
70 residents
Residents by payment source
Medicare
70 residents (100%)

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Significantly above average Arizona avg: 4.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.1%
In line with Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
61% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.1%
6% worse than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
In line with Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.6%
29% better than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
40% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 61.4%
14% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 68.9%
36% better than Arizona average

Arizona average: 50.6%

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.