Sc Episcopal Home at Still Hopes (Crcf)
Nursing Home, Adult Day Care, Assisted Living, Independent Living, Memory Care & Skilled Nursing · West Columbia, SC
Sc Episcopal Home at Still Hopes (Crcf)
Nursing Home, Adult Day Care, Assisted Living, Independent Living, Memory Care & Skilled Nursing · West Columbia, SC
Established in 1975, Still Hopes Episcopal Retirement Community is a nonprofit, faith-based continuing care retirement community in West Columbia, South Carolina, that offers independent living, assisted living, memory care, skilled nursing, rehabilitation, home care, and respite care within a 48-bed setting. As one of the Midlands’ longstanding providers of senior living and healthcare services for older adults, the community is currently administered by Nikki W. Robertson on behalf of South Carolina Episcopal Home at Still Hopes Inc. Services.
With a full continuum of care, this 48-bed community is designed to support residents whose care needs may progress. Its Episcopal heritage also helps shape the community’s culture and mission, while welcoming individuals from all faith backgrounds. The community’s over five decades of operational history also provides stability that can benefit families making long-term care decisions.
24-hour staffing, licensed rehabilitation programs, memory care support, skilled nursing services, and temporary respite stays are among the services offered, which provide a deeper level of clinical and supportive care than many assisted living-only communities. Chef-prepared meals made with fresh and locally sourced ingredients are also served in communal dining spaces.
Compared with other licensed CRCFs across South Carolina, the community operates on a more specialized and intimate scale rather than focusing on high residential volume. This smaller setting appeals to families seeking a combination of personalized support, faith-based values, and access to advanced healthcare services in the Columbia metropolitan area.
Providing access to multiple levels of care, including memory support, rehabilitation, and skilled nursing services under one roof, Still Hopes Episcopal Retirement Community is best for older adults seeking an established, mission-driven continuing care environment in West Columbia.
48-bed community Rank #264 / 304Bed count — State benchmarkedThis home is ranked 264th out of 304 homes we track in South Carolina for bed count. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility TypeHL- Community Residential Care Facility
CountyLexington
License NumberCRC-0144
Business TypeCorporation
CMS Certification Number425401
Sc Episcopal Home at Still Hopes (Crcf) is legally operated by South Carolina Episcopal Home At Still Hopes Inc, and administered by Nikki W Robertson.
Owner NameSouth Carolina Episcopal Home At Still Hopes Inc
Staffing
Key information about the people who lead and staff this community.
Administrator Emailnrobertson@stillhopes.org
Rehabilitation Services
Respite Care
24-Hour Staffing
Dedicated Alzheimer's Unit
Pets not allowed
Places of interest near Sc Episcopal Home at Still Hopes (Crcf)
1 Still Hopes Dr, West Columbia, SC 29169-7164
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Info below is compiled from CMS reports & the SC Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The South Carolina average is: 62.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nhc Healthcare Anderson | NH HC HOS SNF | Anderson | 290
Facility
290
SC AVG
90
Rank
#2 / 304 |
95.3%
Facility
95.3%
SC AVG
86.4
Rank
#17 / 92 | +10% | 3.73
Facility
3.73
SC AVG
4.00
Rank
#71 / 117 | -13% | -7% | $0
Facility
$0
SC AVG
$34.8k
Rank
#1 / 120 | 6
Facility
6
SC AVG
13.7
Rank
#20 / 119 | 3.0
Facility
3.0
SC AVG
3.4
Rank
#54 / 119 | - | 276 | - | - | Bradley Moorhouse | $28.4MFiscal year ending 12/2023
Facility
$28.4MFiscal year ending 12/2023
SC AVG
$12.1M
Rank
#3 / 113 | $17.7MFiscal year ending 12/2023
Facility
$17.7MFiscal year ending 12/2023
SC AVG
$7.3M
Rank
#4 / 113 | 62.5%Fiscal year ending 12/2023
Facility
62.5%Fiscal year ending 12/2023
SC AVG
62.8%
Rank
#45 / 113 | 425052 | ||||
| Nhc Healthcare Clinton | NH HC HOS SNF | Clinton | 131
Facility
131
SC AVG
90
Rank
#52 / 304 |
97.0%
Facility
97.0%
SC AVG
86.4
Rank
#7 / 92 | +12% | 3.74
Facility
3.74
SC AVG
4.00
Rank
#71 / 117 | +20% | -7% | $0
Facility
$0
SC AVG
$34.8k
Rank
#1 / 120 | 5
Facility
5
SC AVG
13.7
Rank
#14 / 119 | 1.7
Facility
1.7
SC AVG
3.4
Rank
#11 / 119 | - | 127 | - | - | Charles Holder | $12.8MFiscal year ending 12/2023
Facility
$12.8MFiscal year ending 12/2023
SC AVG
$12.1M
Rank
#34 / 113 | $8.3MFiscal year ending 12/2023
Facility
$8.3MFiscal year ending 12/2023
SC AVG
$7.3M
Rank
#28 / 113 | 64.7%Fiscal year ending 12/2023
Facility
64.7%Fiscal year ending 12/2023
SC AVG
62.8%
Rank
#39 / 113 | 425071 | ||||
| Nhc Healthcare Laurens | NH HC HOS SNF | Ext Laurens | 176
Facility
176
SC AVG
90
Rank
#10 / 304 |
91.5%
Facility
91.5%
SC AVG
86.4
Rank
#49 / 92 | +6% | 4.30
Facility
4.30
SC AVG
4.00
Rank
#37 / 117 | +62% | +8% | $0
Facility
$0
SC AVG
$34.8k
Rank
#1 / 120 | 7
Facility
7
SC AVG
13.7
Rank
#29 / 119 | 1.8
Facility
1.8
SC AVG
3.4
Rank
#13 / 119 | 2 | 161 | A+ | - | Rickie Shearer | $13.1MFiscal year ending 12/2023
Facility
$13.1MFiscal year ending 12/2023
SC AVG
$12.1M
Rank
#33 / 113 | $9.9MFiscal year ending 12/2023
Facility
$9.9MFiscal year ending 12/2023
SC AVG
$7.3M
Rank
#17 / 113 | 75.8%Fiscal year ending 12/2023
Facility
75.8%Fiscal year ending 12/2023
SC AVG
62.8%
Rank
#17 / 113 | 425054 | ||||
| Veterans Victory House | NH SNF | Walterboro | 220
Facility
220
SC AVG
90
Rank
#3 / 304 |
83.7%
Facility
83.7%
SC AVG
86.4
Rank
#71 / 92 | -3% | 4.60
Facility
4.60
SC AVG
4.00
Rank
#28 / 117 | +23% | +15% | $0
Facility
$0
SC AVG
$34.8k
Rank
#1 / 120 | 10
Facility
10
SC AVG
13.7
Rank
#49 / 119 | 3.3
Facility
3.3
SC AVG
3.4
Rank
#64 / 119 | 1 | 184 | - | - | South Carolina Department Of Veterans Affairs | $21.7MFiscal year ending 06/2024
Facility
$21.7MFiscal year ending 06/2024
SC AVG
$12.1M
Rank
#11 / 113 | $9.8MFiscal year ending 06/2024
Facility
$9.8MFiscal year ending 06/2024
SC AVG
$7.3M
Rank
#18 / 113 | 44.8%Fiscal year ending 06/2024
Facility
44.8%Fiscal year ending 06/2024
SC AVG
62.8%
Rank
#105 / 113 | 425386 |
Frequently Asked Questions about Sc Episcopal Home at Still Hopes (Crcf)
Who is the owner of Sc Episcopal Home at Still Hopes (Crcf)?
Sc Episcopal Home at Still Hopes (Crcf) is legally operated by South Carolina Episcopal Home At Still Hopes Inc, and administered by Nikki W. Robertson.
What is the license number of Sc Episcopal Home at Still Hopes (Crcf)?
According to SC state health department records, Sc Episcopal Home at Still Hopes (Crcf)'s license number is CRC-0144.
Are pets allowed at Sc Episcopal Home at Still Hopes (Crcf)?
No, Sc Episcopal Home at Still Hopes (Crcf) has a no-pet policy.
What is the best email address for Sc Episcopal Home at Still Hopes (Crcf)?
The team at Sc Episcopal Home at Still Hopes (Crcf) can be reached at NROBERTSON@STILLHOPES.ORG.
Who is the administrator of Sc Episcopal Home at Still Hopes (Crcf)?
Nikki W. Robertson is the administrator of Sc Episcopal Home at Still Hopes (Crcf).
How many beds does Sc Episcopal Home at Still Hopes (Crcf) have?
Sc Episcopal Home at Still Hopes (Crcf) has 48 beds.
Are there photos of Sc Episcopal Home at Still Hopes (Crcf)?
Yes — there are 10 photos of Sc Episcopal Home at Still Hopes (Crcf) in the photo gallery on this page.
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