Inspection Reports for
Segovia
39905 Via Scena, Palm Desert, CA 92260, USA, CA, 92260
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
0.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
93% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
79% occupied
Based on a January 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 144
Capacity: 182
Deficiencies: 0
Date: Jan 15, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff were not assisting a resident with phone calls to family members and were blocking family members' calls to the resident.
Complaint Details
The complaint alleged that staff were not ensuring a resident was assisted with phone calls to family members and that staff were blocking family members' calls to the resident. The investigation found these allegations to be unfounded, meaning the allegations were false or without reasonable basis.
Findings
Based on interviews with the Executive Director, staff, residents, and witnesses, as well as a review of facility records, the allegations were found to be unfounded. Staff did assist residents with phone calls when requested, and there was no evidence that staff blocked family members' calls to residents.
Report Facts
Capacity: 182
Census: 144
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Salvador Jimenez | Executive Director | Met during the investigation and provided statements regarding the allegations |
| Armando Perez | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Census: 154
Capacity: 182
Deficiencies: 0
Date: Oct 18, 2024
Visit Reason
Licensing Program Analysts conducted an unannounced Case Management visit regarding an incident that took place on 2024-07-14.
Findings
No health and safety issues were found at the time of the visit, and no deficiencies were cited according to California Health & Safety Code and Code of Regulations, Title 22.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Alishia Perez | Assistant Executive Director | Met with during the visit and provided information regarding the incident. |
Inspection Report
Annual Inspection
Census: 138
Capacity: 182
Deficiencies: 0
Date: Jul 30, 2024
Visit Reason
The Licensing Program Analyst conducted an unannounced visit to perform a required annual inspection of the facility.
Findings
The facility was found to be clean, well-maintained, and in good repair with adequate staff coverage and compliance with infection control and emergency preparedness requirements. No deficiencies were cited during this inspection.
Report Facts
Number of staff files reviewed: 8
Number of client files reviewed: 9
Hot water temperature range: 108.8
Hot water temperature range: 109.9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Salvador Jimenez | Administrator | Met with Licensing Program Analyst during inspection |
| Alishia Perez | Assistant Executive Director | Met with Licensing Program Analyst during inspection |
| Seo Jeon | Licensing Program Analyst | Conducted the inspection |
| Rikesha Stamps | Licensing Program Manager | Named in report header and signature |
Inspection Report
Original Licensing
Census: 133
Capacity: 182
Deficiencies: 1
Date: Feb 15, 2023
Visit Reason
The visit was an announced prelicensing inspection conducted due to a change of ownership where the ownership is changing to Oakmont Management group. The facility is seeking licensure as a continuing care retirement community for elderly residents aged 60 and over.
Findings
The Licensing Program Analyst conducted a walk-through of the facility and found the building and grounds to be in compliance with requirements including fire clearance, resident room furnishings, emergency equipment, kitchen supplies, hand hygiene supplies, and safety measures such as locked pool gates and medication storage. The hot water temperature and communication systems were operational. The facility must obtain certain items detailed in Title 22 section 87307(a)(3)(C) to proceed with licensure.
Deficiencies (1)
Facility needs to obtain items detailed in Title 22 section 87307(a)(3)(C) and submit proof of purchase to proceed in licensure process.
Report Facts
Capacity: 182
Census: 133
Rooms: 121
Fire clearance approved residents: 177
Fire clearance approved bedridden residents: 5
Hot water temperature: 116.9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Barton | Executive Director | Met with Licensing Program Analyst during prelicensing visit and received exit interview |
| Janira Arreola | Licensing Program Analyst | Conducted the prelicensing inspection visit |
| Joel Esquivel | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Original Licensing
Census: 138
Capacity: 182
Deficiencies: 0
Date: Jan 13, 2023
Visit Reason
The visit was conducted as part of a Change of Ownership application process for the Residential Care Facility for the Elderly - Continuing Care Retirement Community.
Findings
The applicant/administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Barton | Administrator | Applicant/administrator who participated in COMP II interview. |
| Jude De La Concepcion | Licensing Program Manager | Named as Licensing Program Manager on report. |
| Bethany Hunter | Licensing Program Analyst | Named as Licensing Program Analyst on report. |
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