Inspection Reports for
Serenity Gardens
1233 WILLIS STREET, REDDING, CA, 96001
Back to Facility ProfileCitations (last 6 years)
Citations (over 6 years)
0.5 citations/year
Citations are regulatory findings recorded during state inspections.
88% better than California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
70% occupied
Based on a February 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Census: 21
Capacity: 30
Citations: 0
Date: Feb 19, 2026
Visit Reason
The visit was an unannounced case management inspection to follow up on an Incident Report regarding a resident fall with injury.
Findings
The Licensing Program Analyst conducted interviews and a file review, toured the facility, and found no citations were issued. The case remains under review with follow-up as needed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sarah Benson | Licensing Program Analyst | Conducted the case management visit and interviews. |
| Betty Cain | Licensee and Administrator | Met with Licensing Program Analyst during the visit. |
Inspection Report
Annual Inspection
Census: 21
Capacity: 30
Citations: 0
Date: Jun 6, 2025
Visit Reason
The inspection was an unannounced Required-1 Year annual inspection to ensure the health and safety of residents in care.
Findings
The facility was found to be in compliance with no immediate health, safety, or personal rights violations observed. The environment was clean and well-maintained, medications were properly secured, and all required safety equipment and postings were in place.
Inspection Report
Census: 24
Capacity: 30
Citations: 0
Date: Jul 16, 2024
Visit Reason
The inspection was conducted to perform a health and safety check of residents in care regarding flooding of the facility.
Findings
Six resident rooms were affected by water flooding. The affected floors are drying out, residents have access to their rooms, and one resident was relocated after family consultation. Repairs are pending insurance claim approval before final inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Betty Cain | Licensee | Met with Licensing Program Analyst during health and safety check and reported on flooding impact and repairs. |
| Sarah Benson | Licensing Program Analyst | Conducted the health and safety check inspection. |
Inspection Report
Annual Inspection
Census: 22
Capacity: 30
Citations: 2
Date: May 15, 2024
Visit Reason
The inspection was an unannounced Required-1 Year annual inspection to ensure the health and safety of residents in care at Serenity Gardens facility.
Findings
The facility was generally found to be clean, in good repair, and compliant with health and safety standards. However, deficiencies were cited related to personnel records and resident records, including missing TB tests, employee rights documentation, first aid records, outdated needs and services plans, and unsigned personal rights records.
Citations (2)
CCR 87412(a) Personnel Records: The licensee did not maintain personnel records properly as 2 of 3 staff had no TB test on record, 3 of 3 staff had no employee rights documentation, and 3 of 3 staff had no first aid record, posing potential health and safety risks.
CCR 87506(b)(13) Resident Records: The licensee did not maintain resident records properly as 1 of 3 residents had an outdated needs and services plan from 2021, and 2 of 3 residents had no signed personal rights record, posing potential health and safety risks.
Report Facts
Personnel staff missing TB test: 2
Personnel staff missing employee rights documentation: 3
Personnel staff missing first aid record: 3
Residents with outdated needs and services plan: 1
Residents missing signed personal rights record: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Gama | Resident Care Director | Met during inspection and received report and appeal rights |
| Sarah Benson | Licensing Program Analyst | Conducted the inspection and authored the report |
| Lauren Crocker | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 23
Capacity: 30
Citations: 0
Date: Jul 17, 2023
Visit Reason
The inspection was an unannounced 1-Year Required Annual Inspection to ensure health and safety compliance at the facility.
Findings
The facility was observed to be clean, in good repair, and odor-free with necessary safety features in place. No immediate health, safety, or personal rights violations were found and no deficiencies were cited.
Report Facts
Fire extinguishers observed: 5
Residents' files reviewed: 4
Staff files reviewed: 4
Hot water temperature: 109
Perishable food storage duration: 2
Non-perishable food storage duration: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Betty Cain | Administrator | Facility Administrator met during the inspection |
| Jaynae Boyles | Licensing Program Analyst | Conducted the inspection |
| Sarah Benson | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Complaint Investigation
Census: 25
Capacity: 30
Citations: 1
Date: Jun 16, 2022
Visit Reason
The visit was an unannounced complaint investigation regarding allegations that staff dispensed the wrong medication to a resident and failed to provide related incident documents to a resident's representative.
Complaint Details
The complaint investigation was substantiated for the medication error allegation and unfounded for the failure to provide incident documents allegation.
Findings
The allegation that staff dispensed the wrong medication to a resident was substantiated, with documentation confirming the medication error and subsequent medical observation. The allegation that staff did not provide related incident documents to a resident's representative was found to be unfounded after investigation and interviews.
Citations (1)
CCR 87465(a)(5) Incidental Medical and Dental Care Services. Staff gave a resident the wrong medication, posing an immediate health and safety risk to residents in care.
Report Facts
Capacity: 30
Census: 25
Deficiency count: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Misty Valencia | Licensing Program Analyst | Conducted the complaint investigation visit |
| Betty Cain | Administrator | Facility administrator involved in interviews and findings |
Inspection Report
Annual Inspection
Census: 24
Capacity: 30
Citations: 0
Date: May 5, 2022
Visit Reason
The visit was a Required-1 Year unannounced inspection to evaluate infection control and overall compliance at the facility.
Findings
The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of this inspection.
Inspection Report
Census: 26
Capacity: 30
Citations: 0
Date: Sep 20, 2021
Visit Reason
The visit was an unannounced case management visit regarding an incident where a resident left the facility and was found nearby.
Findings
The facility was monitoring the resident with 15-minute checks and had given the resident an identification badge. No deficiencies were cited during the visit.
Inspection Report
Annual Inspection
Census: 25
Capacity: 30
Citations: 0
Date: Jul 1, 2021
Visit Reason
The inspection was a Required-1 Year unannounced visit to conduct an annual inspection focusing on infection control compliance.
Findings
The facility was found to be in substantial compliance with infection control requirements. No immediate health, safety, or personal rights violations were observed and no deficiencies were cited.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca Knight | Licensing Program Analyst | Conducted the inspection and infection control domain evaluation. |
| Jennifer Gama | Resident Care Director | Met with the Licensing Program Analyst during the inspection and participated in the facility tour. |
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