Occupancy rate
43%
40% lower than Tennessee averageTennessee average: 72%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Shannondale Well Park
Shannondale Well Park is one of the premier skilled nursing and rehabilitation homes in Knoxville. The home-like nursing home promotes a warm and welcoming atmosphere delivered by their patient-friendly staff to offer the best care possible for their residents– providing a safe and secure environment that cares for every patient’s needs. Shannondale is surely the community where residents thrive.
Shannondale boasts comprehensive rehabilitative programs that provide convenience and make situations comfortable for seniors. They house state-of-the-art technologies that help recover a range of medical conditions and assistance– ADLs, 24-hour nursing care, and wound care; as well as physical, occupational, speech therapy, and outpatient therapy– while simultaneously ensuring that seniors receive holistic wellness.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
49
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
43%
Residents per day (avg)
27
Occupancy rate
43%
Residents per day (avg)
27
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
55% of new residents, often for short stays.
Typical stay
15 days
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$3.2M
Operating deficit
-$1.8M
Voluntary non-profit community
Operated by a church.
Home revenue
$3,182,496.00
Operating deficit
$-1,781,038.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$4.6M
49-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
40% lower than Tennessee averageOccupied beds
21 / 49
Average residents
82 per day
License details
Facility type
Assisted Care Living Facility
Status
Licensed
Licensed
Expiration
July 31, 2026
County:
Knox
Additional licensing details
License number:
00000135
Ownership & operating entity
Shannondale Well Park is legally operated by Covenant Living at Shannondale, and administrated by Steven Totty.
Types of Care at Shannondale Well Park
Skilled Nursing
Residents information
Stay stats
Average length of stay
148 days
Total residents
44
Total admissions (2024)
32
Total discharges (2024)
15
Discharges
- To hospital 1
- To Private Residence or Home 5
Demographics
GENDER
- Female Residents 65.9%
- Male Residents 34.1%
AGE DISTRIBUTION
- Under 60 2.3%
- 60-64 2.3%
- 65-69 2.3%
- 70-74 4.5%
- 75-79 18.2%
- 80-84 18.2%
- 85-89 22.7%
- 90 or more 29.5%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
2 visits/inspections triggered by complaints
1 routine inspections
Results
3 with issues
0 without issues
Tennessee average: 9 complaint visits
Show Inspection Reports
Latest inspection
Date:January 24, 2025
Type:Routine
15 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
Tennessee average 3.5
Last Health inspection on Jan 2025
Total health citations
15
Tennessee average 15.4
Citations per inspection
5
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 15 citations resulted from standard inspections; and 1 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 24, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 24, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 24, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
140
94.7%
+30%
4.83
+33%
0
5
0
128
7
State Of Tennessee
$18,3M
$6,8M
37.1%
445484
Shannondale Well Park
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Knoxville
30
42.9%
-41%
3.93
+8%
0
15
0
27
43
Presbyterian Homes Of Tennessee Inc
$3,2M
$1,8M
57.1%
445523
Beverly Park Place Health And Rehab
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Knoxville
271
90.6%
+24%
3.40
-6%
0
14
0
158
8
Hillcrest Healthcare Communities Inc
$18,6M
$5,5M
29.4%
445131
Autumn Care II, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
56
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Emory Mills Senior Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Knoxville
107
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Places of interest near Shannondale Well Park
8.3 miles from city center — 2.84 miles to nearest hospital (Professional Medical Transport)
7512 Middlebrook Pike, Knoxville, TN 37909
Calculate Travel Distance to Shannondale Well Park
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
92
Employees
49
Contractors
43
Staff to resident ratio
3.07:1
71% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
21
Average shift
8.5 hours
0% compared with Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
16,320
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
3.6%
581 contractor hours this quarter
Certified Nursing Assistant: 32
Licensed Practical Nurse: 11
Staff by category
| Certified Nursing Assistant | 13 | 32 | 45 | 5,713 | 91 | 100% | 9.5 |
| Licensed Practical Nurse | 6 | 11 | 17 | 3,039 | 91 | 100% | 8.7 |
| Registered Nurse | 3 | 0 | 3 | 1,550 | 91 | 100% | 11.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,481 | 71 | 78% | 7.3 |
| Speech Language Pathologist | 7 | 0 | 7 | 982 | 69 | 76% | 6.1 |
| Physical Therapy Aide | 5 | 0 | 5 | 933 | 68 | 75% | 6.8 |
| Dental Services Staff | 2 | 0 | 2 | 576 | 60 | 66% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 493 | 59 | 65% | 8.4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 461 | 64 | 70% | 7.1 |
| Qualified Social Worker | 2 | 0 | 2 | 423 | 64 | 70% | 6.1 |
| Other Dietary Services Staff | 1 | 0 | 1 | 165 | 24 | 26% | 6.9 |
| Administrator | 1 | 0 | 1 | 5 | 5 | 5% | 1 |
| RN Director of Nursing | 1 | 0 | 1 | 4 | 1 | 1% | 3.8 |
45 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
3 Registered Nurse
% of Days
100%
4 Physical Therapy Assistant
% of Days
78%
7 Speech Language Pathologist
% of Days
76%
5 Physical Therapy Aide
% of Days
75%
2 Dental Services Staff
% of Days
66%
1 Nurse Practitioner
% of Days
68%
1 Clinical Nurse Specialist
% of Days
65%
2 Respiratory Therapy Technician
% of Days
70%
2 Qualified Social Worker
% of Days
70%
1 Other Dietary Services Staff
% of Days
26%
1 Administrator
% of Days
5%
1 RN Director of Nursing
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
30 residents
Residents by payment source
Medicare
28 residents (93.3%)
Private pay or other
2 residents (6.7%)
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
17% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
42% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
20% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
23% worse than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.5%
33% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
21% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
44.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.9%
16% worse than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.0%
Rate of successful return to home or community from a skilled nursing facility.
63.0%
25% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Shannondale Well Park based on CMS SNF Cost Reports.
Occupancy Rate
43.0%
↑ 2.7pp vs 2022
Net Income
-$1,781,038
↑ ~$36K vs 2022
Total Payroll
$2,157,115
↓ ~$243K vs 2022
Profit Margin
-56.3%
↑ 4.7pp vs 2022
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Tennessee Seniors
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