Shannondale Well Park

Shannondale Well Park

7512 Middlebrook Pike, Knoxville, TN 37909 View Map

Shannondale Well Park is a Nursing Home in Tennessee

Shannondale Well Park is a Nursing Home in Tennessee

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Overview of Shannondale Well Park

Shannondale Well Park is one of the premier skilled nursing and rehabilitation homes in Knoxville. The home-like nursing home promotes a warm and welcoming atmosphere delivered by their patient-friendly staff to offer the best care possible for their residents– providing a safe and secure environment that cares for every patient’s needs. Shannondale is surely the community where residents thrive. 

Shannondale boasts comprehensive rehabilitative programs that provide convenience and make situations comfortable for seniors. They house state-of-the-art technologies that help recover a range of medical conditions and assistance– ADLs, 24-hour nursing care, and wound care; as well as physical, occupational, speech therapy, and outpatient therapy– while simultaneously ensuring that seniors receive holistic wellness.  

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.93/day Tennessee avg: 3.63/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Tennessee avg: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Tennessee avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Tennessee avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Tennessee avg: 3.4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 49

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 43%
Residents per day (avg) 27
Occupancy rate
43%
Residents per day (avg)
27

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

55% of new residents, often for short stays.

Typical stay 15 days

Finances and operations

Voluntary non-profit home
Church
Home revenue
$3.2M
Operating deficit
-$1.8M
Voluntary non-profit home Church
Home revenue
$3,182,496.00
Operating deficit
$-1,781,038.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.8M
56.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.8M
Total costs $4.6M
Bed community size
49-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy Rate
43%
Occupied Beds
21 of 49
Percentage of available beds currently in use by residents.

Tennessee average: 72%

License Status
Licensed
Facility Type
Assisted Care Living Facility
License Expiration
July 31, 2026

Additional licensing details

License number: 00000135
County: Knox

Ownership & operating entity

Shannondale Well Park is legally operated by Covenant Living at Shannondale, and administrated by Steven Totty.

Types of Care at Shannondale Well Park

Skilled Nursing
Contact Shannondale Well Park

Residents information

Stay stats

Average length of stay
148 days
Total residents
44
Total admissions (2024)
32
Total discharges (2024)
15

Discharges

  • To hospital 1
  • To Private Residence or Home 5

Demographics

GENDER

  • Female Residents 65.9%
  • Male Residents 34.1%

AGE DISTRIBUTION

  • Under 60 2.3%
  • 60-64 2.3%
  • 65-69 2.3%
  • 70-74 4.5%
  • 75-79 18.2%
  • 80-84 18.2%
  • 85-89 22.7%
  • 90 or more 29.5%

ETHNICITY

  • White Residents 100%

Compare Nursing Homes around Knoxville

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville
140
No
7
State of Tennessee
94.7%
$18,331,450.00
$6,796,331.00
37.1%
128.10
5/5
4.8302
4/5
5/5
2/5
-
5
+10%
+33%
+30%
Holston Health And Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Knoxville
94
No
2
MCKENZIE, DANIEL
85.1%
$12,714,700.00
$5,313,962.00
41.8%
81.10
5/5
3.3625
4/5
3/5
5/5
-
5
-1%
-7%
+17%
Island Home Park Health and Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville (South Knoxville)
95
No
18
DURHAM, TRUDY
89.0%
$10,189,725.00
$3,100,821.00
30.4%
85.60
3/5
3.2408
4/5
1/5
4/5
1
5
-35%
-11%
+22%
Shannondale Well Park
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Knoxville
30
No
43
PRESBYTERIAN HOMES OF TENNESSEE INC
42.9%
$3,165,050.00
$1,807,703.00
57.1%
27.40
3/5
3.9263
3/5
3/5
3/5
-
15
-62%
+8%
-41%
Beverly Park Place Health And Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Knoxville
271
No
8
HILLCREST HEALTHCARE COMMUNITIES INC
90.6%
$18,620,459.00
$5,467,215.00
29.4%
157.60
2/5
3.3982
2/5
2/5
3/5
-
14
+31%
-6%
+24%

Places of interest near Shannondale Well Park

Address 8.3 miles from city center — 2.84 miles to nearest hospital (Professional Medical Transport)

Address 7512 Middlebrook Pike, Knoxville, TN 37909

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

92
Total Staff
49
Employees
43
Contractors
16,320
Total Hours (Quarter)
21
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse311.9 No
Licensed Practical Nurse178.7 Yes
Certified Nursing Assistant459.5 Yes
Staff by Category
Administration
1 staff
1hs shift avg
Nursing Staff
66 staff
9.5hs shift avg
Physicians & Practitioners
2 staff
8.2hs shift avg
Therapy Services
18 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.1hs shift avg
Dietary Services
1 staff
6.9hs shift avg
Other Services
2 staff
8.2hs shift avg
Contractor Analysis
3.6%
of total hours from contractors
581 contractor hours this quarter
Certified Nursing Assistant: 32 Licensed Practical Nurse: 11
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1332455,71391100%9.5
Licensed Practical Nurse611173,03991100%8.7
Registered Nurse3031,55091100%11.9
Physical Therapy Assistant4041,4817178%7.3
Speech Language Pathologist7079826976%6.1
Physical Therapy Aide5059336875%6.8
Dental Services Staff2025766066%8.2
Nurse Practitioner1014966268%8
Clinical Nurse Specialist1014935965%8.4
Respiratory Therapy Technician2024616470%7.1
Qualified Social Worker2024236470%6.1
Other Dietary Services Staff1011652426%6.9
Administrator101555%1
RN Director of Nursing101411%3.8

Health Inspection History

Total Health inspections 3
14% below Tennessee average
Tennessee average: 3.5

Last Health inspection on Jan 2025

Total Health citations 15
Near Tennessee average
Tennessee average: 15.4

5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 14 citations
Complaint investigations 1 citations
Breakdown of citations
Critical Health citations 0
100% below Tennessee average
Tennessee average: 1.1
Serious Health citations 0
100% below Tennessee average
Tennessee average: 0.6
Moderate Health citations 15

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Jan 24, 2025
Corrected

Infection Control moderate citation Jan 24, 2025
Corrected

Infection Control moderate citation Jan 24, 2025
Corrected

Pharmacy moderate citation Jan 24, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Rocky Top Healthcare, LLC
Resident Census by Payment Source
30 Total Residents
Medicare 28 (93.3%)
Private Pay/Other 2 (6.7%)

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine 93.1%

17% better than Tennessee average
Antipsychotic medication increase 1.0%

42% better than Tennessee average
Influenza Vaccine 95.6%

20% better than Tennessee average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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