We arrange tours, appointments, and even moving support so you don’t have to
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Shannondale Well Park is an award-winning nursing home in Knoxville, TN, that offers short-term rehabilitation. The community’s nurturing and welcoming environment can accommodate up to 30 older adults, ensuring they are well-cared for during their stay. Physical, occupational, and speech therapy, as well as respite services, are also provided to improve residents’ living experiences. With its faith-based approach, the community works closely with residents to develop care plans tailored to their unique needs and preferences.
Light exercises, social gatherings, and themed events ensure residents can stay active and make friends. State-of-the-art rehabilitation equipment is also available to help residents thrive in their later years. Located in the peaceful residential area of Knoxville, near restaurants, shops, and public transportation, residents have quick access to their necessities. As one of the highly regarded nursing homes in Tennessee, Shannondale Well Park ensures older adults can live to their potential in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 27th out of 134 homes in Tennessee.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 59m per day | ▲ 59% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ▼ 3% State avg: 1h 6m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 12m per day | ■ Avg State avg: 2h 9m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 11m per day | ▲ 25% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 14m per day | ▲ 180% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 39m per day | ▲ 56% State avg: 25m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
45% of new residents, usually for short-term rehab.
55% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #132 / 139Payroll — state benchmarkedThis home is ranked 132nd out of 139 homes in Tennessee.Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Tennessee average: 71.6%Shannondale Well Park is legally operated by Covenant Living at Shannondale, and administrated by Steven Totty.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
The data displayed corresponds to the last 8 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Tennessee average: 9 complaint visits
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
The most recent inspection on January 24, 2025, identified multiple deficiencies related to resident dignity, care planning, medication security, infection control, and COVID-19 vaccination practices. Earlier inspections showed similar issues with following physician orders, nursing staffing, and staff training, along with a substantiated complaint involving misappropriation of a resident’s property by a staff member who was terminated and is awaiting trial. Inspectors cited recurring themes in care planning accuracy, medication management, infection control, and staff compliance with training and protocols. Complaint investigations were substantiated in cases involving treatment failures, staffing shortages, and resident property protection, with no enforcement actions or fines listed in the available reports. The inspection history indicates ongoing challenges with regulatory compliance, with no clear pattern of improvement or worsening over time.
Tennessee average 3.5
Last Health inspection on Jan 2025
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 15 citations resulted from standard inspections; and 1 of 15 resulted from complaint investigations.
100% better than Tennessee averageTennessee average: 1.1
0
100% better than Tennessee averageTennessee average: 0.6
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 24, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 24, 2025
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Shannondale Well Park is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
8.3 miles from city center
Estimated distance in miles from Knoxville's city center to Shannondale Well Park's address, calculated via Google Maps.
— 2.84 miles to nearest hospital (Professional Medical Transport)
Add your location
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
71% better than Tennessee averageTennessee average ratio: 1.79:1
0% compared with Tennessee averageTennessee average: 8.3 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Total hours from contractors
581 contractor hours this quarter
| Certified Nursing Assistant | 13 | 32 | 45 | 5,713 | 91 | 100% | 9.5 |
| Licensed Practical Nurse | 6 | 11 | 17 | 3,039 | 91 | 100% | 8.7 |
| Registered Nurse | 3 | 0 | 3 | 1,550 | 91 | 100% | 11.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,481 | 71 | 78% | 7.3 |
| Speech Language Pathologist | 7 | 0 | 7 | 982 | 69 | 76% | 6.1 |
| Physical Therapy Aide | 5 | 0 | 5 | 933 | 68 | 75% | 6.8 |
| Dental Services Staff | 2 | 0 | 2 | 576 | 60 | 66% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 493 | 59 | 65% | 8.4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 461 | 64 | 70% | 7.1 |
| Qualified Social Worker | 2 | 0 | 2 | 423 | 64 | 70% | 6.1 |
| Other Dietary Services Staff | 1 | 0 | 1 | 165 | 24 | 26% | 6.9 |
| Administrator | 1 | 0 | 1 | 5 | 5 | 5% | 1 |
| RN Director of Nursing | 1 | 0 | 1 | 4 | 1 | 1% | 3.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
30Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
17% better than Tennessee averageTennessee average: 79.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
42% better than Tennessee averageTennessee average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
20% better than Tennessee averageTennessee average: 79.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
23% worse than Tennessee averageTennessee average: 22.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.5%
33% better than Tennessee averageTennessee average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
21% better than Tennessee averageTennessee average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.9%
16% worse than Tennessee averageTennessee average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.0%
25% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| Ben Atchley Tennessee State Veterans‘ Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 140 | 94.7% | +30% | 4.83 | +10% | +33% | 0 | 5 | 1.7 | - | 128 | 7 | State Of Tennessee | $18.4M | $6.8M | 37% | 445484 | ||||
| Shannondale Well Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 49 | 42.9% | -41% | 3.93 | -62% | +8% | 0 | 15 | 5.0 | - | 27 | 43 | Presbyterian Homes Of Tennessee Inc | $3.2M | $1.8M | 56.8% | 445523 | ||||
| Beverly Park Place Health And Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville (Corinth) | 53 | 90.6% | +24% | 3.40 | +31% | -6% | 0 | 14 | 2.8 | - | 158 | 8 | Hillcrest Healthcare Communities Inc | $20.0M | $5.5M | 27.4% | 445131 | ||||
| Autumn Care II, LLC | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 56 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 33 | - | - | - | - | - |
| Emory Mills Senior Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 107 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 0 | - | - | - | - | - |
Historical financial and operational data for Shannondale Well Park based on CMS SNF Cost Reports.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
The legal owner and operator of Shannondale Well Park is Covenant Living at Shannondale.
Shannondale Well Park has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, Shannondale Well Park's license number is 00000135.
According to TN state health department records, Shannondale Well Park's license expires on July 31, 2026.
Shannondale Well Park's occupancy is 21%.
Steven Totty is the administrator of Shannondale Well Park.
Shannondale Well Park has 49 beds.
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Show Inspection Reports
