Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Most residents typically stay for a few weeks or months before returning home or moving on.
54% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
Shenandoah Valley Westminster-Canterbury is administrated by Ms. Andrew J Heishman.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 12 | 32 | This facility has 63% fewer total deficiencies than a typical Virginia nursing home (12 vs. VA avg 32). Click this badge to view the full Virginia ranking.↓ 63% better |
|
Deficiencies per year
| 2 | 5.3 | This facility has 62% fewer deficiencies per year than a typical Virginia nursing home (2 vs. VA avg 5.3). Click this badge to view the full Virginia ranking.↓ 62% better |
|
Deficiencies per inspection
| 1.5 | 2.3 | This facility has 35% fewer deficiencies per inspection than a typical Virginia nursing home (1.5 vs. VA avg 2.3). Click this badge to view the full Virginia ranking.↓ 35% better |
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 8 | 14 | This facility has 43% fewer total inspections than a typical Virginia nursing home (8 vs. VA avg 14). Click this badge to view the full Virginia ranking.↓ 43% better |
|
Inspections with violations
| 2 | 9 | This facility has 78% fewer inspections with violations than a typical Virginia nursing home (2 vs. VA avg 9). Click this badge to view the full Virginia ranking.↓ 78% better |
|
Inspection violation rate
| 25% | 64% | This facility has 39 percentage points lower inspection violation rate than a typical Virginia nursing home (25% vs. VA avg 64%). Click this badge to view the full Virginia ranking.↓ 39% better |
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7). Click this badge to view the full Virginia ranking.↓ 71% better |
|
Complaints per year
| 0.3 | 1.2 | This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2). Click this badge to view the full Virginia ranking.↓ 75% better |
The most recent inspection on November 20, 2025, found no deficiencies during a monitoring visit following a self-reported incident. Earlier inspections showed a mix of results, including a November 20, 2024 renewal inspection that cited deficiencies related to individualized service plans and confidentiality of resident records. Prior complaint investigations in June 2024 were unsubstantiated, and earlier monitoring and renewal inspections noted issues with documentation, emergency preparedness, and staff records, but no enforcement actions or fines were listed in the available reports. The facility did not receive any fines, license suspensions, or warnings in the reports reviewed. Inspection findings suggest some improvement over time, with the most recent visit showing compliance after previous citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsVirginia average 4.2
Last Health inspection on Mar 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 28 citations resulted from standard inspections.
Virginia average: 0.4
Virginia average: 1
Shenandoah Valley Westminster-Canterbury is located in WINCHESTER, Virginia.
Here are the financial assistance programs available to residents in Virginia.
0.0 miles from city center
Estimated distance in miles from Winchester's city center to Shenandoah Valley Westminster-Canterbury's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
36 contractor hours this quarter
| Certified Nursing Assistant | 47 | 0 | 47 | 11,261 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,022 | 91 | 100% | 8.8 |
| Medication Aide/Technician | 15 | 0 | 15 | 1,958 | 89 | 98% | 8.3 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,585 | 89 | 98% | 7.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,305 | 66 | 73% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 993 | 67 | 74% | 8.2 |
| Speech Language Pathologist | 3 | 0 | 3 | 957 | 68 | 75% | 7.5 |
| Feeding Assistant | 2 | 0 | 2 | 951 | 61 | 67% | 10 |
| Registered Nurse | 6 | 0 | 6 | 750 | 63 | 69% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 733 | 61 | 67% | 8 |
| Physical Therapy Aide | 3 | 0 | 3 | 508 | 67 | 74% | 6.3 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 467 | 58 | 64% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 458 | 60 | 66% | 7.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 120 | 36 | 40% | 3.3 |
| Medical Director | 1 | 0 | 1 | 91 | 91 | 100% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 7 | 8% | 5.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Historical financial and operational data for Shenandoah Valley Westminster-Canterbury based on CMS SNF Cost Reports.
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Shenandoah Valley Westminster-Canterbury has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to VA state health department records, Shenandoah Valley Westminster-Canterbury's license expires on January 1, 2027.
Shenandoah Valley Westminster-Canterbury's occupancy is 79%.
Ms. Andrew J Heishman is the administrator of Shenandoah Valley Westminster-Canterbury.
Shenandoah Valley Westminster-Canterbury has 66 beds.
Shenandoah Valley Westminster-Canterbury has had 8 recently reported deficiencies.
Yes — there are 3 photos of Shenandoah Valley Westminster-Canterbury in the photo gallery on this page.

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