Inspection Reports for
Silverado Rolling Hills Memory Care Community

CA, 90505

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 0 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

Same as California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2025
2026

Occupancy

Latest occupancy rate 65% occupied

Based on a January 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% 120% May 2025 Dec 2025 Jan 2026

Inspection Report

Complaint Investigation
Capacity: 68 Deficiencies: 0 Date: Feb 5, 2026

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that facility staff did not provide adequate supervision, resulting in a resident experiencing multiple falls while in care.

Complaint Details
The allegation was that a resident experienced three falls from their bed during December 2025 due to inadequate supervision. The investigation found the allegation unsubstantiated as there was no preponderance of evidence to prove the violation occurred.
Findings
The investigation included multiple visits, interviews with staff, residents, and responsible parties, and review of relevant documents. The Licensing Program Analyst found no evidence to substantiate the allegation and did not observe or cite any deficiencies during the visit.

Report Facts
Falls reported: 3 Facility capacity: 68 Staff on night shift: 3 Staff interviewed: 8 Residents interviewed: 5 Responsible parties interviewed: 6

Employees mentioned
NameTitleContext
Wendy GibbsLicensing Program AnalystConducted the complaint investigation
Christina HaleAdministrator / Executive DirectorFacility representative met during investigation and exit interview
Eva M AlvarezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Capacity: 68 Deficiencies: 0 Date: Feb 5, 2026

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that facility staff did not provide adequate supervision, resulting in a resident experiencing multiple falls while in care.

Complaint Details
The complaint alleged that a resident experienced three falls from their bed during December 2025 due to inadequate supervision. The investigation included observations of staff supervision, review of training logs, incident reports, and interviews. Most staff, residents, and responsible parties stated there was adequate supervision and fall prevention measures in place. The allegation was unsubstantiated due to lack of evidence.
Findings
The investigation included multiple visits, interviews with staff, residents, and responsible parties, and review of relevant documents. The Licensing Program Analyst found no evidence to support the allegation and did not observe or cite any deficiencies. The allegation was determined to be unsubstantiated.

Report Facts
Falls reported: 3 Facility capacity: 68 Staff on night shift: 3 Staff interviewed: 8 Residents interviewed: 5 Responsible parties interviewed: 6

Employees mentioned
NameTitleContext
Wendy GibbsLicensing Program AnalystConducted the complaint investigation
Christina HaleAdministrator / Executive DirectorFacility representative interviewed during investigation and exit interview
Eva M AlvarezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 44 Capacity: 68 Deficiencies: 0 Date: Jan 23, 2026

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff were not providing adequate care and supervision to residents in care.

Complaint Details
The complaint alleged inadequate care and supervision due to lack of staffing, resulting in residents being dirty, lack of assistance with showers, unclean wheelchairs, and poor hand hygiene by staff. The investigation found these allegations unsubstantiated.
Findings
The investigation included facility inspection, interviews with residents, staff, and responsible parties, and review of relevant documents. The Licensing Program Analyst found no evidence to support the allegation; residents were well cared for, wheelchairs were clean, and staff schedules were adequate. The allegation was unsubstantiated and no deficiencies were cited.

Report Facts
Caregivers on AM and PM shifts: 5 Nurses on AM and PM shifts: 2 Caregivers on NOC shift: 2 Nurses on NOC shift: 1 Residents per caregiver: 7 Residents per caregiver: 9 Residents interviewed: 5 Staff interviewed: 9 Responsible parties interviewed: 5 Scheduled showers per week: 2 Scheduled showers per week: 3 Wheelchair power wash frequency: 1

Employees mentioned
NameTitleContext
Wendy GibbsLicensing Program AnalystConducted the complaint investigation
Christina HaleAdministratorFacility administrator met during investigation and exit interview
Eva M AlvarezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 44 Capacity: 68 Deficiencies: 0 Date: Jan 23, 2026

Visit Reason
The visit was an unannounced complaint investigation conducted due to an allegation that staff were not providing adequate care and supervision to residents in care.

Complaint Details
The complaint alleged inadequate care and supervision, including lack of assistance with showers, unclean wheelchairs, and poor hand hygiene by staff. The investigation included interviews with residents, staff, and responsible parties, as well as review of schedules and logs. The allegation was found unsubstantiated.
Findings
The investigation found no evidence to support the allegation. Observations and interviews indicated that residents were well cared for, wheelchairs were clean, and staff levels were adequate. The allegation was unsubstantiated and no deficiencies were cited.

Report Facts
Caregivers on AM and PM shifts: 5 Nurses on AM and PM shifts: 2 Caregivers on NOC shift: 2 Nurses on NOC shift: 1 Residents per caregiver: 7 Residents per caregiver: 9 Residents interviewed: 5 Staff interviewed: 9 Responsible parties interviewed: 5 Scheduled showers per week: 2 Scheduled showers per week: 3 Wheelchair power wash frequency: 1

Employees mentioned
NameTitleContext
Wendy GibbsLicensing Program AnalystConducted the complaint investigation
Christina HaleAdministratorFacility administrator met during investigation and exit interview
Eva M AlvarezSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Capacity: 68 Deficiencies: 0 Date: Dec 30, 2025

Visit Reason
The inspection visit was an unannounced Case Management/Incident visit triggered by a Report of Suspected Dependent Adult/Elder Abuse received on December 29, 2025, concerning a sexual assault allegation reported by a resident on December 26, 2025.

Complaint Details
The complaint involved a report of suspected sexual assault of a resident by an unknown individual. The facility promptly assessed the resident and notified the physician, Power of Attorney, Torrance Police Department, and Community Care Licensing Division.
Findings
During the visit, the Licensing Program Analyst conducted a health and safety check and found no deficiencies; therefore, no citations were issued. An exit interview was conducted with the facility administrator.

Employees mentioned
NameTitleContext
Christina HaleFacility AdministratorMet with Licensing Program Analyst during the inspection and received the Facility Evaluation Report.
Alfonso IniguezLicensing Program AnalystConducted the unannounced Case Management/Incident visit and health and safety check.
Eva M AlvarezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Complaint Investigation
Census: 68 Capacity: 68 Deficiencies: 0 Date: Dec 30, 2025

Visit Reason
The visit was an unannounced Case Management/Incident inspection triggered by a Report of Suspected Dependent Adult/Elder Abuse involving a sexual assault allegation reported on December 27, 2025.

Complaint Details
The complaint involved a report that a resident (R#1) was sexually assaulted by an unknown individual on the night of December 26, 2025. The facility promptly assessed the resident and notified the physician, POA, Torrance Police Department, and Community Care Licensing Division.
Findings
During the inspection, no deficiencies were observed and no citations were issued. A health and safety check was conducted, and an exit interview was held with the facility administrator.

Report Facts
Capacity: 68 Census: 68

Employees mentioned
NameTitleContext
Christina HaleFacility AdministratorMet with Licensing Program Analyst during inspection and received the Facility Evaluation Report
Alfonso IniguezLicensing Program AnalystConducted the unannounced Case Management/Incident visit
Eva M AlvarezLicensing Program ManagerNamed in report header and signature section

Inspection Report

Original Licensing
Census: 41 Capacity: 68 Deficiencies: 0 Date: May 2, 2025

Visit Reason
An announced Pre-Licensing visit was conducted due to an application submitted for a Change of Ownership. The purpose was to evaluate the facility for licensing as a Residential Care Facility for the Elderly.

Findings
The facility was found to be clean, well-maintained, and in good repair with all required furniture and supplies. Safety systems including smoke detectors, fire extinguishers, and emergency plans were operable and up to date. No technical advisory deficiencies were observed or cited during the inspection.

Report Facts
Freezer temperature: -2 Refrigerator temperature: 39 Licensed capacity: 68 Current census: 41 Fire extinguisher last serviced: Mar 9, 2025 Fire Safety Inspection date: Mar 13, 2025 Last emergency drill date: Feb 4, 2025 Generator monthly run time: 30

Employees mentioned
NameTitleContext
Taylor GiuntoAdministratorMet with Licensing Program Analyst during inspection and participated in exit interview
Christina HaleAdministrator TraineeMet with Licensing Program Analyst during inspection and participated in exit interview
Wendy GibbsLicensing Program AnalystConducted the Pre-Licensing inspection visit
Eva M AlvarezLicensing Program ManagerNamed as Licensing Program Manager on report

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