Inspection Reports for
Smiley Manor

MO

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 2.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

55% better than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024

Occupancy

Latest occupancy rate 90% occupied

Based on a January 2024 inspection.

Occupancy rate over time

84% 88% 92% 96% 100% Jul 2023 Jan 2024

Inspection Report

Plan of Correction
Census: 18 Deficiencies: 3 Date: Jan 8, 2024

Visit Reason
The document is a Plan of Correction submitted by Smiley Manor LLC following a survey conducted on 01/08/2024. The plan addresses deficiencies related to facility temperature regulation, room cleanliness, and discharge appeal rights.

Findings
The facility failed to maintain resident areas at a minimum temperature of 68 degrees Fahrenheit, with multiple observations showing temperatures below this standard. Resident rooms were found to be dirty and disorderly, and the facility failed to follow proper discharge policies for two residents.

Deficiencies (3)
19 CSR 30-86.032(9) Temperatures in Resident Areas. The facility failed to provide a comfortable environment heated to no less than 68 degrees Fahrenheit for two days of observation, with multiple room temperatures recorded below 68 degrees.
19 CSR 30-86.032(23) Rooms Neat, Orderly, Cleaned Daily. The facility failed to ensure resident rooms were neat, clean, and orderly for two days of observation, with evidence of dirt, debris, water damage, and clutter in multiple rooms.
19 CSR 30-88.010(17) Discharge Appeal Rights. The facility failed to follow proper discharge policies and regulations when two residents were not readmitted after appealing a discharge, lacking proper notice and appeal procedures.
Report Facts
Census: 18 Deficiencies cited: 3

Employees mentioned
NameTitleContext
Valarie SmithManagerSigned the Plan of Correction document

Inspection Report

Plan of Correction
Census: 18 Deficiencies: 2 Date: Jul 5, 2023

Visit Reason
The inspection was conducted to assess compliance with state regulations regarding resident room temperatures and odor control in the facility.

Findings
The facility failed to maintain resident room temperatures within the required range, with multiple rooms exceeding 80 degrees Fahrenheit. Additionally, the facility did not eliminate offensive urine odors in resident rooms and hallways as required.

Deficiencies (2)
19 CSR 30-86.032(9) Temperatures in Resident Areas: The facility failed to ensure room temperatures did not exceed 80 degrees Fahrenheit, causing discomfort to residents. Multiple observations and resident interviews confirmed excessive heat in several rooms and common areas.
19 CSR 30-87.020(11) No Deodorizers/Sprays to Eliminate Odors: The facility failed to eliminate offensive urine odors in resident room 15 and adjacent hallways. Observations and interviews confirmed strong urine odors permeating these areas.
Report Facts
Census: 18

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