Inspection Reports for
Springfield Rehabilitation & Health Care Center

MO, 65807

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12 Reports

2018–2024

Inspection Report — Oct 24, 2024

Complaint Investigation
Date: Oct 24, 2024

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form) for the same visit; the file cites a complaint number MO00242206 and documents a complaint investigation.

Complaint Details
MO00242206; substantiation not stated in the form.
Findings
2 deficiencies: one federal health citation for failure to provide and maintain ordered respiratory (CPAP/BiPAP) supplies and consistent respiratory care for a resident, and one Missouri state licensure citation for nursing care that references the federal finding.

Deficiencies (1)
19 CSR 30-85.042(66) Nursing Care per Res Condition: See the deficiency cited at F695.

Inspection Report — May 10, 2024

Life Safety
Date: May 10, 2024

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CMS-2567 life safety survey (K-tag deficiencies) and Missouri Department of Health and Senior Services State Form; the survey is a life safety survey.

Findings
Nine deficiencies were cited: five federal life-safety deficiencies addressing building construction integrity, fire alarm system testing/maintenance, sprinkler system maintenance/testing, essential electrical/generator testing, and improper use of power strips/extension cords; and four Missouri state citations referencing fire alarm, sprinkler maintenance, substantial construction/maintenance, and extension cords/duplex receptacles.

Deficiencies (4)
19 CSR 30-85.022(10)(B) Fire Alarm System-Test/Maintain: Please refer to K345.
19 CSR 30-85.022(11)(C) Sprinkler System-Test/Maintain: Please refer to K353.
19 CSR 30-85.032(2) Substantially Constructed/Maintained: Please refer to K161.
19 CSR 30-85.032(37) Extension Cords/Duplex Receptacles: Please refer to K920.
Report Facts
residents potentially affected: 22 residents potentially affected: 25

Inspection Report — Nov 14, 2023

Complaint Investigation
Date: Nov 14, 2023

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Federal CMS-2567 health survey and Missouri Department of Health and Senior Services State Form licensure survey; complaint investigation citing MO00226923 and MO00227047.

Complaint Details
MO00226923 and MO00227047; the document does not state whether the complaints were substantiated.
Findings
Four deficiencies were cited: two federal deficiencies related to resident dignity/rights and infection prevention and two Missouri state deficiencies for infection control/communicable disease and dignity/privacy which reference the federal findings.

Deficiencies (2)
19 CSR 30-85.042(77) Infection Control/Communicable Disease: Please refer to F880.
19 CSR 30-88.010(29) Dignity/Privacy: Please refer to F550.
Report Facts
residents sampled: 7 residents affected: 2

Inspection Report — Jul 31, 2023

Routine
Date: Jul 31, 2023

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Two deficiencies were cited: one federal health deficiency for failure to provide timely treatment and documentation for a resident's unstageable pressure ulcer, and one Missouri state licensure deficiency for pressure sore prevention/treatment that references the federal finding.

Deficiencies (1)
19 CSR 30-85.042(74) Pressure Sore Prevention/Treatment: Please refer to F686.

Inspection Report — Jul 12, 2023

Routine
Date: Jul 12, 2023

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Four deficiencies were cited: one federal health deficiency for unsafe food handling and kitchen sanitation, and three Missouri state licensure deficiencies referencing food protection/temperature, clean containers/storage/covers, and nonfood-contact surface cleaning (each referring to the federal finding).

Deficiencies (3)
19 CSR 30-87.030(13) Food-Protected, Temp, Need to Contact DHSS: Please refer to F812.
19 CSR 30-87.030(14) Food-Clean Containers, Storage, Covers: Please refer to F812.
19 CSR 30-87.030(65) Nonfood Contact Surfaces,Cleaned as Needed: Please refer to F812.

Inspection Report — Dec 1, 2022

Complaint Investigation
Date: Dec 1, 2022

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CMS-2567 federal health survey and Missouri Department of Health and Senior Services State Form; the file documents a complaint investigation (MO00210457).

Complaint Details
MO00210457; substantiation not stated in the document.
Findings
Five deficiencies were cited: three federal health deficiencies addressing failures to report and investigate alleged resident-to-resident abuse and deficiencies in resident record documentation/confidentiality, and two Missouri state deficiencies regarding clinical records accuracy/accessibility and required policies to prevent abuse/neglect.

Deficiencies (2)
19 CSR 30-85.042(102) Clinical Records Accurate/Accessible: Please refer to F842.
19 CSR 30-88.010(23) Develop/Implement A/N Policies: Please refer to F609 and F610.

Inspection Report — Jan 27, 2022

Routine
Date: Jan 27, 2022

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Two deficiencies were cited: one federal deficiency for failure to issue required Medicare beneficiary notices (SNFABN and Notice of Non-Coverage) and one Missouri state licensure deficiency for failure to provide required informed services/charges disclosure for Alzheimer's special care. The state item refers to the federal finding.

Deficiencies (1)
19 CSR 30-88.010(8) Informed Services/Charges - Alz Disclosure: Refer to F582.
Report Facts
residents sampled: 19 residents identified as not receiving required notices: 2

Inspection Report — Jan 27, 2022

Life Safety
Date: Jan 27, 2022

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Federal CMS-2567 Life Safety (NFPA) survey (K-tags present) and Missouri Department of Health and Senior Services State Form licensure survey; the survey is a life safety inspection.

Findings
Five deficiencies were cited: three federal life-safety deficiencies addressing combustible decorations/candles, portable space heaters, and improper use of power strips/extension cords; and two Missouri state licensure deficiencies citing combustible materials and extension cord/duplex receptacle issues that reference the federal findings.

Deficiencies (2)
19 CSR 30-85.022(5) Combustible Materials, Unnecessary: See K 753.
19 CSR 30-85.032(37) Extension Cords/Duplex Receptacles: See K 920.

Inspection Report — Oct 29, 2019

Complaint Investigation
Date: Oct 29, 2019

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); complaint investigation with complaint numbers MO00161715 and M000162242.

Complaint Details
Complaint numbers MO00161715 and M000162242 are cited in the file; substantiation status is not stated.
Findings
Two deficiencies were cited: one federal deficiency for resident rights involving the exercise of rights and alleged unauthorized access/use of a resident's power of attorney and funds, and one Missouri state licensure deficiency regarding resident fund use.

Deficiencies (1)
19 CSR 30-88.020(2) Resident Fund Use: See the deficiency cited at F550.

Inspection Report — Jul 15, 2019

Complaint Investigation
Date: Jul 15, 2019

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Federal CMS-2567 health survey pages and Missouri Department of Health and Senior Services State Form pages; the file documents a complaint investigation (Complaint MO00156757).

Complaint Details
Complaint MO00156757; the form identifies the complaint number but does not state a final substantiation outcome.
Findings
Eleven deficiencies were cited (six federal health deficiencies and five Missouri state licensure deficiencies). Main topics include resident privacy/dignity, development and implementation of comprehensive care plans, skin/pressure ulcer prevention and treatment, nutrition and weight monitoring, bed rail assessments/consent, and insufficient nursing/bathing staff.

Deficiencies (5)
19 CSR 30-85.042(37) Nursing Staff Sufficient/Qualified: Please refer to F725.
19 CSR 30-85.042(67) Nursing Care per Res Condition: Please refer to F700.
19 CSR 30-85.042(75) Pressure Sore Prevention/Treatment: Please refer to F686.
19 CSR 30-85.052(1) Nutritional Needs Met, Assess Res, Inform Dr: Please refer to F692.
19 CSR 30-88.010(29) Dignity/Privacy: Please refer to F583.
Report Facts
residents sampled: 25 residents affected (skin/pressure ulcer issues): 4 residents affected (bathing/shower issues): 4

Inspection Report — Aug 17, 2018

Life Safety
Date: Aug 17, 2018

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CMS-2567 Life Safety Code survey (federal) and Missouri Department of Health and Senior Services State Form; the survey is a life safety survey (K-tag present).

Findings
2 deficiencies: one federal life safety deficiency and one state licensure citation concerning sprinkler system maintenance and testing, including paint/plaster on sprinkler heads.

Deficiencies (1)
19 CSR 30-85.022(11)(C) Sprinkler System-Test/Maintain: Refer to K-353.

Inspection Report — Jun 5, 2018

Complaint Investigation
Date: Jun 5, 2018

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Federal CMS-2567 health survey and Missouri Department of Health and Senior Services State Form; the file documents a complaint investigation. Complaint number MO #00143003 is listed in the record.

Complaint Details
MO #00143003; substantiation not stated in the document.
Findings
Two deficiencies were cited: one federal health deficiency for failure to prevent/manage a hot-liquid burn and related failures in assessment, notification and documentation, and one Missouri licensure deficiency for deficient nursing care per resident related to that incident.

Deficiencies (1)
19 CSR 30-85.042(67) Nursing Care per Res Condition: Please refer to F689.
Report Facts
residents_affected: 1 residents_sampled: 10

24 CMS Surveys

Inspection Report — Jun 17, 2025

Complaint Investigation
Date: Jun 17, 2025

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The inspection was conducted based on complaints regarding the facility's failure to implement an effective pain management program for residents, specifically addressing ongoing pain and behavioral indications of pain in two residents.

Complaint Details
The complaint investigation found substantiated deficiencies related to inadequate pain management for two residents, including failure to assess pain indicators and ineffective pain relief measures.
Findings
The facility failed to adequately manage pain for Resident #1, who had chronic rheumatoid arthritis and reported moderate to severe pain despite scheduled and PRN medications, and Resident #2, who exhibited behavioral signs of pain that were not properly addressed. Staff did not consistently assess pain indicators or provide effective interventions, resulting in continued resident discomfort and pain.

Deficiencies (1)
Failure to provide safe, appropriate pain management for a resident who requires such services.
Report Facts
Pain level numeric scale: 10 Pain level numeric scale: 6 Pain level numeric scale: 2

Employees mentioned
NameTitleContext
Certified Nurse Aide ACertified Nurse AideObserved and reported resident pain behaviors and assisted with care
Certified Medication Technician BCertified Medication TechnicianAdministered pain medications and assessed pain levels
Licensed Practical Nurse FLicensed Practical NurseProvided observations on resident pain and medication administration
Registered Nurse CRegistered NursePerformed wound care without assessing resident pain
Registered Nurse GRegistered NurseProvided information on resident pain and medication management
Registered Nurse HRegistered NurseDiscussed pain management and medication effectiveness
Director of NursingDirector of NursingDiscussed pain management interventions and physician communications
AdministratorAdministratorDiscussed staff responsibilities for pain assessments and medication administration

Inspection Report — Oct 24, 2024

Complaint Investigation
Date: Oct 24, 2024

Visit Reason
Federal health survey (CMS-2567) and Missouri state licensure survey (State Form) for the same visit; the file cites a complaint number MO00242206 and documents a complaint investigation.

Complaint Details
MO00242206; substantiation not stated in the form.
Findings
2 deficiencies: one federal health citation for failure to provide and maintain ordered respiratory (CPAP/BiPAP) supplies and consistent respiratory care for a resident, and one Missouri state licensure citation for nursing care that references the federal finding.

Deficiencies (1)
F695 Respiratory/Tracheostomy Care and Suctioning: Based on interview and record review, the facility failed to provide physician-ordered BiPAP/CPAP supplies and consistent respiratory care for one resident, resulting in the resident not using the CPAP/BiPAP and reliance on supplemental oxygen.

Inspection Report — May 10, 2024

Routine
Date: May 10, 2024

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Routine inspection of Springfield Rehabilitation & Health Care Center to assess compliance with healthcare regulations including resident rights, medication administration, infection control, and safety.

Findings
The facility had multiple deficiencies including failure to maintain resident dignity with catheter care, improper medication administration including insulin pen priming errors, inadequate shower assistance and scheduling, failure to notify residents of hospital transfers, improper infection control practices, unsecured medication carts, inaccurate emergency kit documentation, and inaccessible call lights in resident bathrooms.

Deficiencies (16)
Failure to provide dignity bags for catheter drainage bags for residents with indwelling urinary catheters.
Failure to determine clinical appropriateness for self-administration of medications when medications were left unattended at bedside.
Failure to promote resident self-determination by not providing showers as preferred and care planned for nine residents.
Failure to notify residents and representatives in writing of hospital transfers including reason, date, and destination for three residents.
Failure to coordinate assessments with PASARR program and refer for Level II review after significant change for one resident.
Failure to provide care and assistance with showers and grooming for one resident dependent on staff.
Failure to maintain a safe environment by transferring a resident without use of gait belt.
Failure to provide appropriate catheter care and prevent urinary tract infections by allowing catheter drainage bags to touch the floor for three residents.
Failure to provide safe and appropriate tracheostomy care including aseptic technique and hand hygiene.
Failure to ensure pharmaceutical services with accurate documentation and storage for emergency medication kits; lock tags did not match register for three kits.
Failure to ensure residents receive food that accommodates preferences; one resident served meals not reflecting requested preferences.
Failure to keep food safe from contamination by stacking wet dishes and failing to separate dented cans from other canned goods.
Failure to ensure medication error rates below 5% when staff failed to prime insulin pens before administration for three residents.
Failure to ensure medication carts and treatment carts were locked when unattended by authorized personnel.
Failure to maintain effective infection control program including proper hand hygiene during incontinent care and catheter care, and failure to protect clean laundry from contamination.
Failure to ensure call light cords were accessible in resident bathrooms; cords were wrapped around grab bars or missing for eight residents.
Report Facts
Medication error rate: 10 Residents sampled: 29 Residents affected by dignity bag deficiency: 3 Residents affected by shower deficiency: 9 Residents affected by hospital transfer notification deficiency: 3 Residents affected by call light deficiency: 8

Employees mentioned
NameTitleContext
CNA JCertified Nurse AideNamed in catheter care and incontinent care deficiencies
CNA KCertified Nurse AideNamed in catheter care, incontinent care, and call light accessibility deficiencies
LPN CLicensed Practical NurseNamed in catheter care, transfer, and shower deficiencies
RN MRegistered NurseNamed in insulin administration and medication cart security deficiencies
LPN GLicensed Practical NurseNamed in insulin administration and emergency kit deficiencies
CNA HCertified Nursing AssistantNamed in incontinent care deficiency
NA INursing AssistantNamed in incontinent care deficiency
LPN FLicensed Practical NurseNamed in medication cart security and emergency kit deficiencies
RN DRegistered NurseNamed in medication cart security and emergency kit deficiencies
AdministratorNamed in multiple interviews regarding facility policies and deficiencies
Director of NursingNamed in multiple interviews regarding facility policies and deficiencies
Certified Medication Technician (CMT) YCertified Medication TechnicianNamed in emergency kit deficiencies
Dietary Aide AADietary AideNamed in food service and kitchen deficiencies
Regional Dietary ManagerNamed in food service and kitchen deficiencies
CNA XCertified Nurse AideNamed in shower scheduling deficiency
CNA BCertified Nurse AideNamed in call light accessibility deficiency
CNA OCertified Nurse AideNamed in call light accessibility deficiency
Laundry Staff PNamed in infection control and laundry delivery deficiency
Housekeeping Staff QNamed in infection control and laundry delivery deficiency

Inspection Report — May 10, 2024

Life Safety
Date: May 10, 2024

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CMS-2567 life safety survey (K-tag deficiencies) and Missouri Department of Health and Senior Services State Form; the survey is a life safety survey.

Findings
Nine deficiencies were cited: five federal life-safety deficiencies addressing building construction integrity, fire alarm system testing/maintenance, sprinkler system maintenance/testing, essential electrical/generator testing, and improper use of power strips/extension cords; and four Missouri state citations referencing fire alarm, sprinkler maintenance, substantial construction/maintenance, and extension cords/duplex receptacles.

Deficiencies (5)
K161 Building Construction Type and Height: The facility failed to maintain the integrity of building construction by leaving unsealed penetrations in a drop ceiling and a wall, creating unsealed openings that could affect residents.
K345 Fire Alarm System - Testing and Maintenance: The facility failed to maintain the fire alarm system in accordance with NFPA standards when sets of smoke barrier doors had magnetic holders that remained disengaged while the fire alarm was activated, potentially affecting residents and lacking a maintenance policy.
K353 Sprinkler System - Maintenance and Testing: The facility failed to inspect and maintain the sprinkler system per NFPA standards, including lack of documented quarterly inspections for 2023 and sprinkler heads obstructed by lint/debris, risking failure to operate properly.
K918 Electrical Systems - Essential Electric System Maintenance and Testing: The facility failed to complete a required four-hour load test of the generators in the past three years and did not provide documentation of the required testing, risking generator performance during an outage.
K920 Electrical Equipment - Power Cords and Extension Cords: The facility allowed improper use of power taps/strip outlets and outlet extenders in resident rooms (examples noted in resident rooms), creating potential electrical hazards for residents.
Report Facts
residents potentially affected: 22 residents potentially affected: 25

Inspection Report — Nov 14, 2023

Complaint Investigation
Date: Nov 14, 2023

Visit Reason
Federal CMS-2567 health survey and Missouri Department of Health and Senior Services State Form licensure survey; complaint investigation citing MO00226923 and MO00227047.

Complaint Details
MO00226923 and MO00227047; the document does not state whether the complaints were substantiated.
Findings
Four deficiencies were cited: two federal deficiencies related to resident dignity/rights and infection prevention and two Missouri state deficiencies for infection control/communicable disease and dignity/privacy which reference the federal findings.

Deficiencies (2)
F550 Resident Rights/Exercise of Rights: Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity and respect when a housekeeper yelled at Resident #3 in the dining room.
F880 Infection Prevention & Control: Based on observation, interview, and record review, staff failed to perform appropriate hand hygiene and glove use during incontinent care for two residents, resulting in a failure to maintain an effective infection prevention and control program.
Report Facts
residents sampled: 7 residents affected: 2

Inspection Report — Jul 31, 2023

Routine
Date: Jul 31, 2023

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Two deficiencies were cited: one federal health deficiency for failure to provide timely treatment and documentation for a resident's unstageable pressure ulcer, and one Missouri state licensure deficiency for pressure sore prevention/treatment that references the federal finding.

Deficiencies (1)
F686 Treatment/Svcs to Prevent/Heal Pressure Ulcer: Based on observation, interview, and record review, the facility failed to ensure one resident received timely treatment and care for an unstageable pressure ulcer. Staff failed to obtain a physician's order for treatment for 10 days, failed to assist the resident with transportation to a scheduled wound clinic appointment, and failed to document pressure ulcer interventions in the resident's baseline care plan.

Inspection Report — Jul 12, 2023

Routine
Date: Jul 12, 2023

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Four deficiencies were cited: one federal health deficiency for unsafe food handling and kitchen sanitation, and three Missouri state licensure deficiencies referencing food protection/temperature, clean containers/storage/covers, and nonfood-contact surface cleaning (each referring to the federal finding).

Deficiencies (1)
F812 Food Procurement,Store/Prepare/Serve-Sanitary: The facility failed to store, prepare, and serve food in a manner that protected it from contamination; surveyor observed multiple uncovered or improperly stored or labeled food items, expired or undated items, and a leaking/dirty air conditioner above the kitchen doorway.

Inspection Report — Dec 1, 2022

Complaint Investigation
Date: Dec 1, 2022

Visit Reason
CMS-2567 federal health survey and Missouri Department of Health and Senior Services State Form; the file documents a complaint investigation (MO00210457).

Complaint Details
MO00210457; substantiation not stated in the document.
Findings
Five deficiencies were cited: three federal health deficiencies addressing failures to report and investigate alleged resident-to-resident abuse and deficiencies in resident record documentation/confidentiality, and two Missouri state deficiencies regarding clinical records accuracy/accessibility and required policies to prevent abuse/neglect.

Deficiencies (3)
F609 Reporting of Alleged Violations: Based on interview and record review, the facility failed to report allegations of possible abuse involving two residents to the State Survey Agency (DHSS) within two hours of staff becoming aware of an allegation of abuse.
F610 Investigate/Prevent/Correct Alleged Violation: Based on interview and record review, the facility failed to begin an immediate investigation of an allegation of abuse between two residents as soon as staff were aware and failed to thoroughly interview multiple staff members.
F842 Resident Records - Identifiable Information: Based on record review and interview, the facility failed to ensure resident records were accurate and complete when staff did not accurately document an incident regarding contact that occurred with another resident.

Inspection Report — Jan 27, 2022

Routine
Date: Jan 27, 2022

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); the survey type is not stated.

Findings
Two deficiencies were cited: one federal deficiency for failure to issue required Medicare beneficiary notices (SNFABN and Notice of Non-Coverage) and one Missouri state licensure deficiency for failure to provide required informed services/charges disclosure for Alzheimer's special care. The state item refers to the federal finding.

Deficiencies (1)
F582 Medicaid/Medicare Coverage/Liability Notice: The facility failed to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) for one sampled resident and failed to issue a Medicare Notice of Non-Coverage at least two days before coverage ended for another resident.
Report Facts
residents sampled: 19 residents identified as not receiving required notices: 2

Inspection Report — Jan 27, 2022

Life Safety
Date: Jan 27, 2022

Visit Reason
Federal CMS-2567 Life Safety (NFPA) survey (K-tags present) and Missouri Department of Health and Senior Services State Form licensure survey; the survey is a life safety inspection.

Findings
Five deficiencies were cited: three federal life-safety deficiencies addressing combustible decorations/candles, portable space heaters, and improper use of power strips/extension cords; and two Missouri state licensure deficiencies citing combustible materials and extension cord/duplex receptacle issues that reference the federal findings.

Deficiencies (3)
K 753 Combustible Decorations: Based on observation and interview the facility failed to prohibit the use of flammable decorations, including candles, creating a fire hazard that affected residents, staff and occupants.
K 781 Portable Space Heaters: Observations showed portable space-heating devices in non-allowed areas and the facility failed to prohibit their use.
K 920 Electrical Equipment - Power Cords and Extension Cords: Observations showed power strips and extension cords in use in multiple locations and the facility failed to maintain the facility free of temporary wiring.

Inspection Report — Mar 22, 2021

Complaint Investigation
Date: Mar 22, 2021

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CMS-2567 federal health and emergency preparedness (COVID-19 focused infection control and emergency preparedness) survey; the document states it was a complaint investigation.

Findings
No deficiencies were cited on this survey. The survey covered COVID-19 focused infection control and emergency preparedness and found the facility in compliance with CMS and CDC recommended practices.

Inspection Report — Mar 2, 2021

Complaint Investigation
Date: Mar 2, 2021

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CMS-2567 federal health (infection control) and emergency preparedness survey; the survey was a COVID-19 Focused Emergency Preparedness and COVID-19 Focused Infection Control complaint investigation.

Findings
No deficiencies were cited; the facility was found in compliance with applicable COVID-19 infection control and emergency preparedness requirements.

Inspection Report — Dec 22, 2020

Complaint Investigation
Date: Dec 22, 2020

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CMS-2567 federal health survey (COVID-19 Focused Emergency Preparedness and Infection Control); the document states this was a complaint investigation.

Findings
No deficiencies were cited on this complaint investigation. The survey found the facility in compliance with 42 CFR 483.73 and with CMS/CDC recommended practices related to COVID-19.

Inspection Report — Dec 1, 2020

Routine
Date: Dec 1, 2020

Visit Reason
Federal CMS-2567 (health and emergency preparedness) form; a COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted as stated in the Initial Comments.

Findings
No survey deficiencies were cited. The survey covered COVID-19 focused emergency preparedness and infection control and the facility was found to be in compliance.

Inspection Report — Sep 21, 2020

Routine
Date: Sep 21, 2020

Visit Reason
CMS-2567 federal infection control and emergency preparedness survey; the form states a COVID-19 Focused Infection Control Survey and a COVID-19 Focused Emergency Preparedness survey.

Findings
No deficiencies were cited; the facility was found to be in compliance with CMS and CDC recommended practices for COVID-19.

Inspection Report — Sep 2, 2020

Routine
Date: Sep 2, 2020

Visit Reason
Federal CMS-2567 (health and emergency preparedness) containing a COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey.

Findings
No deficiencies were cited on this COVID-19 focused infection control and emergency preparedness survey; the facility was found to be in compliance.

Inspection Report — Aug 29, 2020

Complaint Investigation
Date: Aug 29, 2020

Visit Reason
CMS-2567 federal health survey (CMS form) — the form states a COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted; the form text also refers to a complaint investigation.

Complaint Details
No complaint number provided; the form states: "No deficiencies were cited on this complaint investigation."
Findings
No deficiencies were cited; initial comments state the facility was found to be in compliance with 42 CFR 483.73 related to E-0024 (b)(6) and with CMS/CDC recommended practices to prepare for COVID-19.

Inspection Report — Jun 3, 2020

Routine
Date: Jun 3, 2020

Visit Reason
Federal CMS-2567 health and emergency preparedness survey; COVID-19 Focused Emergency Preparedness and Infection Control survey is stated on the form. No complaint numbers are listed.

Findings
No deficiencies were cited. The Initial Comments state the facility was found to be in compliance with CMS and CDC recommended practices for COVID-19 emergency preparedness and infection control.

Inspection Report — Oct 29, 2019

Complaint Investigation
Date: Oct 29, 2019

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Federal health survey (CMS-2567) and Missouri state licensure survey (State Form); complaint investigation with complaint numbers MO00161715 and M000162242.

Complaint Details
Complaint numbers MO00161715 and M000162242 are cited in the file; substantiation status is not stated.
Findings
Two deficiencies were cited: one federal deficiency for resident rights involving the exercise of rights and alleged unauthorized access/use of a resident's power of attorney and funds, and one Missouri state licensure deficiency regarding resident fund use.

Deficiencies (1)
F550 Resident Rights/Exercise of Rights: The facility failed to protect a resident's right to be free from interference, coercion and reprisal when a staff member (Social Worker C) became appointed as the resident's Durable Power of Attorney and had placed their name on the resident's bank account and accessed funds without the resident's permission.

Inspection Report — Jul 15, 2019

Routine
Date: Jul 15, 2019

Visit Reason
Federal CMS-2567 Emergency Preparedness survey and Missouri Department of Health and Senior Services state licensure form; the CMS form indicates an Emergency Preparedness survey and the state form is a licensure inspection. No complaint number is stated.

Findings
No federal Emergency Preparedness deficiencies were cited and no state licensure deficiencies were cited.

Inspection Report — Jul 15, 2019

Complaint Investigation
Date: Jul 15, 2019

Visit Reason
Federal CMS-2567 health survey pages and Missouri Department of Health and Senior Services State Form pages; the file documents a complaint investigation (Complaint MO00156757).

Complaint Details
Complaint MO00156757; the form identifies the complaint number but does not state a final substantiation outcome.
Findings
Eleven deficiencies were cited (six federal health deficiencies and five Missouri state licensure deficiencies). Main topics include resident privacy/dignity, development and implementation of comprehensive care plans, skin/pressure ulcer prevention and treatment, nutrition and weight monitoring, bed rail assessments/consent, and insufficient nursing/bathing staff.

Deficiencies (6)
F583 Personal Privacy/Confidentiality of Records: Based on observation, interview, and record review, staff provided incontinent care with hall doors and privacy curtains left open, exposing residents to view and failing to ensure privacy during care.
F656 Develop/Implement Comprehensive Care Plan: The facility failed to develop and maintain comprehensive person-centered care plans addressing identified neck and spine diagnoses and needed interventions for resident #5 and did not include specific care planning information in the resident's plan.
F686 Treatment/Svcs to Prevent/Heal Pressure Ulcer: The facility failed to ensure complete skin assessments, monitoring, repositioning, and appropriate pressure-relieving devices and documentation for multiple residents at risk for pressure ulcers.
F692 Nutrition/Hydration Status Maintenance: The facility failed to monitor, assess, and initiate timely interventions for a resident with significant/unexplained weight loss and did not document or follow orders related to the resident's wounds, edema, or weight changes.
F700 Bedrails: The facility failed to document attempts at alternatives, complete resident-specific assessments for entrapment risk, obtain informed consent, and properly measure and document side rail configurations for several residents.
F725 Sufficient Nursing Staff: The facility failed to maintain sufficient nursing staff to meet resident needs, resulting in staff failing to provide preferred baths/showers and other care for multiple residents.
Report Facts
residents sampled: 25 residents affected (skin/pressure ulcer issues): 4 residents affected (bathing/shower issues): 4

Inspection Report — Aug 17, 2018

Routine
Date: Aug 17, 2018

Visit Reason
CMS-2567 federal health survey (Statement of Deficiencies) and Missouri Department of Health and Senior Services State Form (licensure inspection). The state form is titled 'Licensure Inspection'.

Findings
No federal health survey deficiencies were cited and no state licensure deficiencies were cited; both forms state that no deficiencies were found.

Inspection Report — Aug 17, 2018

Life Safety
Date: Aug 17, 2018

Visit Reason
CMS-2567 Life Safety Code survey (federal) and Missouri Department of Health and Senior Services State Form; the survey is a life safety survey (K-tag present).

Findings
2 deficiencies: one federal life safety deficiency and one state licensure citation concerning sprinkler system maintenance and testing, including paint/plaster on sprinkler heads.

Deficiencies (1)
K 353 Sprinkler System - Maintenance and Testing: The facility failed to maintain the fire sprinkler system by allowing paint and plaster to remain on fire sprinkler heads in some resident rooms, which could delay activation.

Inspection Report — Jun 5, 2018

Complaint Investigation
Date: Jun 5, 2018

Visit Reason
Federal CMS-2567 health survey and Missouri Department of Health and Senior Services State Form; the file documents a complaint investigation. Complaint number MO #00143003 is listed in the record.

Complaint Details
MO #00143003; substantiation not stated in the document.
Findings
Two deficiencies were cited: one federal health deficiency for failure to prevent/manage a hot-liquid burn and related failures in assessment, notification and documentation, and one Missouri licensure deficiency for deficient nursing care per resident related to that incident.

Deficiencies (1)
F 689 Free of Accident Hazards/Supervision/Devices: The facility failed to ensure the resident environment remained free of accident hazards when one resident received a burn from hot coffee delivered by staff in a Styrofoam cup; staff did not document an assessment of the resident's ability to drink hot beverages safely, did not promptly notify the resident's next of kin and physician, and did not obtain orders prior to treatment.
Report Facts
residents_affected: 1 residents_sampled: 10

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