Inspection Reports for
Springfield Villa

1100 EAST MONTCLAIR, SPRINGFIELD, MO, 65807-5076

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 15 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

173% worse than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

28 21 14 7 0
2018
2019
2020
2021
2023
2025

Occupancy

Latest occupancy rate 84% occupied

Based on a December 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

30% 60% 90% 120% Feb 2018 Apr 2019 Sep 2021 Jun 2023 Feb 2025 Dec 2025

Inspection Report

Complaint Investigation
Census: 123 Deficiencies: 2 Date: Dec 11, 2025

Visit Reason
The inspection was conducted due to complaints regarding failure to promptly assess a resident after a change in condition and failure to identify, assess, investigate, and document bruising of unknown origin on another resident.

Complaint Details
The complaint investigation focused on Resident #2's change in condition that was not promptly assessed by nursing staff, leading to hospitalization, and Resident #1's bruising of unknown origin that was not properly assessed or documented by staff.
Findings
The facility failed to provide appropriate treatment and care according to orders and standards of practice for Resident #2 by not promptly assessing a change in condition, resulting in immediate jeopardy to resident health or safety. Additionally, the facility failed to ensure an environment free from accident hazards by not identifying, assessing, investigating, and documenting bruising of unknown origin for Resident #1.

Deficiencies (2)
Failure to promptly assess Resident #2 after a change in condition, including failure to document and notify appropriate parties.
Failure to identify, assess, investigate, and document bruising of unknown source for Resident #1.
Report Facts
Residents affected: 2 Census: 123 Bruising size: golf ball size Medication doses missed: 2 Facility capacity: 146 Facility census: 116

Employees mentioned
NameTitleContext
LPN ILicensed Practical NurseNamed in failure to assess Resident #2 after change in condition
CNA JCertified Nursing AideReported Resident #2's change in condition and concerns
CMT KCertified Medication TechReported Resident #2's hallucinations and change in condition
LPN ALicensed Practical NurseNotified about bruising on Resident #1 and planned assessment
LPN FLicensed Practical NurseDiscussed bruising on Resident #1 and assessment expectations
AdministratorFacility AdministratorInterviewed regarding expectations for nurse assessments and documentation
DONDirector of NursingInterviewed regarding assessment and documentation expectations
ADONAssistant Director of NursingInterviewed regarding bruising and assessment procedures
SSDSocial Services DesigneeDid not meet minimum qualifications for social worker position

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Sep 4, 2025

Visit Reason
The inspection was conducted as a complaint investigation related to citations for failure to immediately inform the resident, resident's doctor, and family member of situations affecting the resident, as referenced by complaint numbers #2572449 and #2586807.

Complaint Details
Complaint investigation related to complaints #2572449 and #2586807. The deficiencies cited involved minimal harm or potential for actual harm affecting a few residents.
Findings
The report identified deficiencies related to failure to promptly notify relevant parties of resident situations, with a level of harm assessed as minimal harm or potential for actual harm affecting a few residents. Another deficiency involved failure to provide appropriate treatment and care according to orders and resident preferences, though detailed deficiency text was not available.

Deficiencies (2)
Failure to immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Failure to provide appropriate treatment and care according to orders, resident’s preferences and goals.

Inspection Report

Complaint Investigation
Census: 116 Deficiencies: 1 Date: Jul 10, 2025

Visit Reason
The inspection was conducted as a complaint investigation related to concerns about resident care, specifically regarding skin integrity and pressure ulcer management at Springfield Villa.

Complaint Details
Complaint #2572449 and #2586807 were investigated. The complaint involved failure to notify residents, doctors, and family members about situations affecting residents, and inadequate pressure ulcer care and documentation.
Findings
The facility failed to properly document and assess potential pressure ulcers, failed to update care plans and physician orders timely, and did not complete weekly skin assessments as required. There were identified open pressure ulcers with inadequate documentation and delayed treatment adjustments.

Deficiencies (1)
Failed to document identification and timely assessment of potential pressure ulcers and failed to update care plans accordingly.
Report Facts
Facility census: 116 Pressure ulcer size: 0.4 Pressure ulcer size: 0.2 Pressure ulcer size: 0.2

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Observed resident's wound, notified physician, and placed new orders on 07/06/25; responsible for wound measurements and documentation.
Licensed Practical Nurse CLicensed Practical Nurse (LPN)Provided care twice weekly, reported on wound care and skin assessments.
Certified Nursing Assistant (CNA)/Shower Aide ACertified Nursing AssistantReported skin issues to nurses and described shower and skin care routines.
Licensed Practical Nurse (LPN) GLicensed Practical Nurse (LPN), MDS CoordinatorEntered resident care information into care plan and discussed skin assessments.
Registered Nurse (RN) HRegistered Nurse (RN), MDS CoordinatorDiscussed risk management and skin assessment procedures.
Registered Nurse (RN) IRegistered Nurse (RN), Case ManagerFirst saw the pressure ulcer on 07/08/25 and confirmed physician orders were updated.
AdministratorAdministratorConfirmed expectations for weekly skin assessments and reporting procedures.

Inspection Report

Complaint Investigation
Census: 122 Deficiencies: 3 Date: Jun 5, 2025

Visit Reason
The inspection was conducted due to complaints regarding failure to notify resident representatives of changes in condition, missing medications, and failure to document continued monitoring and assessment of a resident with a change in condition.

Complaint Details
Complaint numbers #2572449 and #2586807 triggered the investigation. The complaints involved failure to notify family of changes in condition, medication misappropriation, and failure to document monitoring of a resident's health changes.
Findings
The facility failed to ensure timely notification of resident representatives about changes in condition for Resident #1, failed to protect residents from medication misappropriation involving gabapentin for three residents, and failed to document ongoing monitoring and assessment for Resident #1 during a change in condition. The facility census was 122. Several interviews and record reviews confirmed these deficiencies.

Deficiencies (3)
Failure to notify resident representatives of changes in condition in a timely manner for Resident #1.
Failure to protect residents from misappropriation of gabapentin medication for three residents.
Failure to document continued monitoring and assessment of Resident #1 with an ongoing change of condition.
Report Facts
Census: 122 Missing gabapentin pills: 60 Medication administration: 3

Employees mentioned
NameTitleContext
LPN DLicensed Practical NurseWitnessed medication misappropriation and reported to DON
DONDirector of NursingInterviewed regarding notification failures and medication misappropriation
LPN ALicensed Practical NurseInterviewed about notification and documentation failures
LPN BLicensed Practical NurseInterviewed about notification and documentation failures
LPN CLicensed Practical NurseInterviewed about notification and documentation failures
LPN FLicensed Practical NurseInterviewed about notification and documentation failures
LPN HLicensed Practical NurseInterviewed about notification and documentation failures
AdministratorInterviewed about staff expectations for notification and documentation
Administrator-In-TrainingInterviewed about staff expectations for notification and documentation
CMT CCertified Medication TechnicianSuspected of medication misappropriation
CMT BCertified Medication TechnicianInterviewed about medication handling and reporting
ADONAssistant Director of NursingInterviewed about notification and documentation practices

Inspection Report

Complaint Investigation
Census: 114 Deficiencies: 2 Date: Feb 28, 2025

Visit Reason
The inspection was conducted due to complaints regarding failure to promote resident self-determination and inadequate supervision to prevent accidents, including failure to meet resident preferences for showers/bathing and fall prevention.

Complaint Details
The complaint investigation found substantiated issues related to failure to meet resident shower preferences and inadequate fall prevention and documentation practices.
Findings
The facility failed to consistently provide showers according to resident preferences and failed to document refusals or offerings properly. Additionally, the facility did not update care plans with fall incidents or new interventions to prevent future falls, despite multiple falls with injuries among residents. Staff were unaware of the 'falling leaf' program used to identify high fall risk residents.

Deficiencies (2)
Failure to promote resident self-determination by not completing showers/bathing to meet resident preferences for two residents.
Failure to ensure nursing home area is free from accident hazards and provide adequate supervision to prevent accidents, resulting in multiple falls with injuries and lack of updated care plans.
Report Facts
Residents affected by deficiencies: 2 Residents affected by fall-related deficiencies: 5 Number of falls: 15 Number of falls: 4 Number of falls: 16

Employees mentioned
NameTitleContext
Certified Nurse Aide GCNAInterviewed regarding showering and fall interventions
Licensed Practical Nurse HLPNInterviewed regarding showering and fall interventions
Registered Nurse FRNInterviewed regarding showering and fall interventions
Assistant Director of NursingADONInterviewed regarding showering and fall interventions
Director of NursingDONInterviewed regarding showering and fall interventions and falling leaf program
MDS Coordinator AMDS CoordinatorInterviewed regarding showering and fall interventions
MDS Coordinator BMDS CoordinatorInterviewed regarding showering and fall interventions
CNA JCNAInterviewed regarding fall interventions and falling leaf program
CNA ICNAInterviewed regarding fall interventions and falling leaf program
Hospitality Aide KHospitality AideInterviewed regarding falling leaf program
Certified Medication Technician LCMTInterviewed regarding falling leaf program
MDS Coordinator NMDS CoordinatorInterviewed regarding fall care plan updates and falling leaf program

Inspection Report

Plan of Correction
Census: 114 Deficiencies: 4 Date: Feb 28, 2025

Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding resident self-determination, shower/bathing policies, and fall prevention measures at Springfield Villa.

Findings
The facility failed to promote resident self-determination by not meeting shower/bathing preferences for residents and did not fully document fall events or implement adequate fall prevention interventions. Multiple residents experienced falls, some with injury, and care plans were not consistently updated to prevent future falls.

Deficiencies (4)
F561 Self-determination: The facility failed to promote each resident's right to self-determination by not providing a policy or meeting resident preferences for showers/bathing for two residents.
F689 Free of Accident Hazards/Supervision: The facility failed to fully document fall events, update care plans, and implement interventions to prevent falls for four residents, resulting in multiple falls and injuries.
A4074 Protective Oversight, Voluntary Leave: The facility failed to ensure protective oversight for residents on voluntary leave as referenced in F689.
A4077 Resident Groomed/Dressed Appropriately: The facility failed to ensure residents were well-groomed and dressed appropriately, as referenced in F561.
Report Facts
Facility census: 114 Number of residents with fall incidents: 5 Number of showers offered: 2 Plan of Correction completion date: POC completion date is 4/8/2025 and ongoing

Inspection Report

Life Safety
Census: 96 Capacity: 146 Deficiencies: 3 Date: Dec 1, 2023

Visit Reason
A Life Safety Code Survey was conducted by Healthcare Management Solutions, LLC on behalf of the Missouri Department of Health and Senior Services to assess compliance with Medicare/Medicaid and NFPA 101 Life Safety Code requirements.

Findings
The facility was found to be in noncompliance with several Life Safety Code requirements including sprinkler system maintenance, smoke barrier construction, and emergency power system testing. Deficiencies had the potential to affect all 96 residents present during the survey.

Deficiencies (3)
K-353 Sprinkler System - Maintenance and Testing: The facility failed to maintain the sprinkler system in accordance with NFPA 25 standards, missing quarterly tests and inspections during the third quarter of 2023.
K-372 Subdivision of Building Spaces - Smoke Barrier: The facility failed to ensure penetrations in smoke barriers were properly sealed, with unsealed overcuts observed near sprinkler pipe and conduit penetrations.
K-918 Electrical Systems - Essential Electric System: The facility failed to provide a remote manual stop for the diesel generator as required by NFPA 110, with the stop located inside the building instead of a remote location.
Report Facts
Residents present: 96 Total licensed capacity: 146 Quarterly sprinkler inspections missed: 1 Number of sprinkler inspections conducted: 3

Employees mentioned
NameTitleContext
Maintenance DirectorConfirmed findings related to sprinkler system testing and smoke barrier penetrations
Facility Maintenance SupervisorCompleted repairs and maintenance as part of the Plan of Correction

Inspection Report

Routine
Census: 94 Deficiencies: 8 Date: Nov 21, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, safety, dietary services, food handling, and facility maintenance.

Findings
The facility was found deficient in multiple areas including failure to honor resident food choices, inadequate maintenance of the environment, improper life support documentation, unsafe wandering risk management, insufficient dietary staffing causing late meals, poor food quality and preparation, unsafe food handling practices including use of non-pasteurized eggs, and failure to maintain a sanitary environment with proper door weather stripping.

Deficiencies (8)
Failed to provide selected food and beverage choices for six residents when residents' food preferences and selections were not followed.
Failed to provide a homelike environment due to broken dresser drawer, broken window blinds, missing baseboards, and burnt out lights.
Failed to ensure resuscitation status was in accordance with resident's wishes due to unsigned Do-Not-Resuscitate order by physician.
Failed to ensure environment free of accident hazards by not locking tub/shower rooms in dementia care unit, exposing residents to potential harm.
Failed to provide sufficient dietary staffing resulting in late meal service to all units.
Failed to prepare and serve palatable food; food was not hot, flavorful, overcooked, and served without seasoning or condiments.
Failed to ensure proper food service practices including use of non-pasteurized eggs, unlabeled bulk foods and shakes, dishwasher wash temperature below minimum, serving food from dented cans, and dietary staff not wearing hair covering.
Failed to provide a sanitary environment due to missing weather stripping on exterior doors allowing entry of cold air, rodents, and bugs.
Report Facts
Residents affected: 6 Facility census: 94 Residents affected: 1 Residents affected: 1 Staff shortage: 2 Meal service delay: 45 Meal service delay: 70 Dishwasher wash temperature: 110 Dishwasher wash temperature: 120 Gap in door weather stripping: 0.75 Gap under door weather stripping: 0.4375

Employees mentioned
NameTitleContext
Dietary ManagerInterviewed regarding food choices, dietary staffing, food preparation, and food handling deficiencies
Maintenance DirectorInterviewed regarding maintenance deficiencies including broken blinds, dresser, and door weather stripping
Registered DietitianInterviewed regarding dietary practices and food safety
Licensed Practical Nurse 4LPNInterviewed regarding tub/shower room locking and resident wandering
AdministratorInterviewed regarding awareness of deficiencies and staffing concerns
Dietary Aide 1DAObserved and interviewed regarding dishwasher operation and food handling
[NAME] 1Observed preparing eggs and interviewed regarding use of non-pasteurized eggs
[NAME] 2Interviewed regarding egg preparation practices

Inspection Report

Deficiencies: 1 Date: Aug 16, 2023

Visit Reason
The inspection was conducted to ensure that the nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Findings
The report identifies a deficiency related to accident hazards and supervision in the nursing home, with a level of harm classified as actual harm affecting a few residents. Detailed deficiency text is not available.

Deficiencies (1)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection Report

Complaint Investigation
Census: 68 Deficiencies: 2 Date: Jun 27, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding incontinent care and infection control practices at Springfield Villa.

Complaint Details
The complaint investigation substantiated that the facility failed to provide proper incontinent care and infection control, leading to potential infection risks for residents.
Findings
The facility failed to provide incontinent care for two residents in a manner that prevented possible infection, with staff failing to follow proper hand hygiene protocols. Multiple observations and interviews confirmed lapses in hand hygiene and care procedures.

Deficiencies (2)
F690 Bowel/Bladder Incontinence, Catheter, UTI: The facility failed to ensure residents received incontinent care that prevented infection, with staff not following proper hand hygiene during care.
A4086 Infection Control/Communicable Disease: The facility did not meet infection control requirements as evidenced by the F690 deficiency.
Report Facts
Facility census: 68

Inspection Report

Complaint Investigation
Census: 94 Deficiencies: 2 Date: Jun 27, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding lack of staff supervision on the locked special care (memory) unit that resulted in a resident-to-resident altercation causing a hip fracture to one resident.

Complaint Details
The complaint investigation was triggered by an incident where Resident #2 pushed Resident #1 on the memory care unit, causing Resident #1 to fall and sustain a hip fracture. Video footage confirmed the incident occurred without staff supervision. Interviews revealed inadequate staffing overnight and lack of timely assistance. Resident #1 was admitted to the hospital for hip fracture surgery. The facility investigation confirmed the event and staffing issues.
Findings
The facility failed to ensure adequate supervision on the memory care unit, leading to Resident #2 pushing Resident #1, causing a fall and hip fracture. Staffing was inadequate overnight with only one nurse and one aide on the memory unit. Resident #1 had multiple falls and behavioral issues, and Resident #2 exhibited aggressive behaviors. The facility also failed to follow proper hand hygiene protocols during incontinent care for two residents, increasing infection risk.

Deficiencies (2)
Failure to ensure safety and adequate supervision on the locked special care unit resulting in a resident fall and hip fracture.
Failure to provide appropriate incontinent care and follow hand hygiene protocols, risking urinary tract infections.
Report Facts
Census on memory unit: 17 Falls on memory hall: 12 Residents requiring one to two staff assist: 40 Staffing overnight: 2 Staffing overnight: 4 Facility census: 94 Facility average daily census: 105 Facility average daily census: 120 Urinalysis order date: 2023

Employees mentioned
NameTitleContext
CNA BCertified Nursing AssistantWitnessed the fall incident and reported staffing shortages on the memory unit overnight
LPN DLicensed Practical NurseReported staffing shortages and resident behaviors on the memory unit
LPN ELicensed Practical NurseFloats between units and commented on staffing adequacy on memory unit
Nurse PractitionerNurse PractitionerAware of residents' behaviors and advised facility on staffing needs
DONDirector of NursingInterviewed regarding staffing and awareness of incident
AdministratorFacility AdministratorInterviewed regarding staffing and awareness of incident
CNA CCertified Nursing AssistantObserved performing incontinent care without proper hand hygiene
CNA ACertified Nursing AssistantObserved performing incontinent care without proper hand hygiene
CNA DCertified Nursing AssistantObserved performing incontinent care without proper hand hygiene
RN FRegistered NurseInterviewed regarding hand hygiene expectations

Inspection Report

Complaint Investigation
Census: 88 Deficiencies: 1 Date: May 1, 2023

Visit Reason
The inspection was conducted following an allegation of sexual abuse involving Resident #1, with a focus on whether the facility revised the comprehensive care plan to reflect the resident's current care needs.

Complaint Details
The complaint involved an allegation of sexual abuse by Resident #1 against Resident #2 on 4/30/2023. A prior investigation by DHSS from 1/27/2023 to 2/3/2023 found no deficiency. The current investigation found the care plan was not updated to reflect these behaviors.
Findings
The facility failed to revise Resident #1's comprehensive care plan to include prior sexual behaviors and allegations, despite multiple staff interviews confirming that such behaviors should be documented in the care plan. The care plan did not reflect the sexual abuse allegation from 1/27/2023 or prior incidents.

Deficiencies (1)
Failed to revise the comprehensive care plan for Resident #1 to reflect current care needs related to sexual behaviors and abuse allegations.
Report Facts
Residents Affected: 7 Facility Census: 88 Date of prior DHSS investigation start: Jan 27, 2023 Date of prior DHSS investigation completion: Feb 3, 2023 Date of resident's quarterly MDS assessment: Feb 15, 2023 Date of resident's care plan reviewed: Feb 8, 2023 Date of allegation by Resident #2: Apr 30, 2023

Employees mentioned
NameTitleContext
Certified Nursing Assistant ACNAInterviewed regarding Resident #1's prior sexual behaviors and care plan documentation
Certified Medication Technician BCMTInterviewed about Resident #1's sexual behavior history and care plan
Certified Nursing Assistant CCNAInterviewed about Resident #1's behavior and care plan access
Certified Nursing Assistant DCNAInterviewed about prior sexual incident and care plan documentation
Certified Nursing Assistant ECNAInterviewed about prior sexual behaviors and care plan updates
Nursing Assistant FNAInterviewed about prior inappropriate sexual behaviors and care plan
Certified Medication Technician GCMTInterviewed about prior sexual incident and care plan updates
Registered Nurse GRNInterviewed about awareness of care plan documentation
Social Service workerSSInterviewed about responsibility for updating care plans with behaviors
AdministratorInterviewed about documentation of sexual behaviors in care plans

Inspection Report

Plan of Correction
Census: 94 Deficiencies: 2 Date: Jan 13, 2023

Visit Reason
The inspection was conducted to investigate and document deficiencies related to the facility's compliance with professional standards of care, specifically regarding the assessment and management of a resident's bruise and related care planning.

Findings
The facility failed to meet professional standards of quality in timely identifying and assessing a significant bruise on a resident, resulting in delayed determination of cause and needed care changes. The report details extensive review of resident records, interviews, and observations documenting the bruise and related care issues.

Deficiencies (2)
F658 Services Provided Meet Professional Standards CFR(s): 483.21(b)(3)(i). The facility failed to identify and assess a significant bruise in a timely manner, causing delay in determining cause and needed care changes for one resident. The facility census was 94.
A4075 Nursing Care per Resident Condition 19 CSR 30-85.042(66). Each resident shall receive personal attention and nursing care consistent with current acceptable nursing practice. This regulation is not met as evidenced by Class II deficiency F658.
Report Facts
Facility census: 94

Inspection Report

Routine
Census: 58 Deficiencies: 4 Date: Sep 17, 2021

Visit Reason
The inspection was conducted to evaluate compliance with federal regulations related to resident care, safety, and facility operations, including Minimum Data Set (MDS) transmission, incontinent care, smoking safety, and food service.

Findings
The facility failed to timely transmit MDS data for four residents, did not provide adequate incontinent care for three residents, lacked proper supervision and assessment for residents who smoke, and failed to ensure proper serving sizes for pureed food. The facility census was 58 residents.

Deficiencies (4)
Failed to electronically transmit encoded Minimum Data Set (MDS) data to CMS within 14 days for four residents.
Failed to provide timely incontinent care and toileting assistance for three residents, resulting in soiled linens and skin issues.
Failed to ensure two residents who smoke were routinely assessed for safe smoking and to store smoking supplies safely; residents smoked unsupervised and kept cigarettes and lighters in their rooms.
Failed to ensure serving sizes met approved menu when preparing pureed food; six slices of bread were pureed instead of eight for lunch.
Report Facts
Residents affected by MDS transmission deficiency: 4 Facility census: 58 Residents affected by incontinent care deficiency: 3 Residents affected by smoking safety deficiency: 2 Residents affected by food service deficiency: 7 Slices of bread pureed: 6

Employees mentioned
NameTitleContext
Assistant Director of NursingADONInterviewed regarding MDS transmission and submission delays
Director of NursingDONInterviewed regarding incontinent care policies and smoking assessments
Certified Nursing Assistant ACNAObserved and interviewed regarding incontinent care
Certified Nursing Assistant CCNAInterviewed regarding incontinent care procedures
Certified Nursing Assistant ECNAObserved providing incontinent care
Certified Nursing Assistant FCNAObserved providing incontinent care
Certified Nursing Assistant GCNAInterviewed regarding incontinent care frequency
Licensed Practical Nurse BLPNObserved providing incontinent care
Licensed Practical Nurse JLPNInterviewed regarding incontinent care frequency
Dietary Aide DDAObserved preparing pureed food and interviewed about recipe adherence
Dietary ManagerInterviewed regarding food preparation standards
Consulting DietitianInterviewed regarding food preparation standards
Social Service DirectorSSDInterviewed regarding smoking policies and resident supervision
AdministratorInterviewed regarding MDS submission, incontinent care, smoking policies, and food preparation
Maintenance DirectorInterviewed regarding smoking area location and clearance
Certified Nurse Aide HCNAInterviewed regarding smoking supervision and resident access
Registered Nurse KRNInterviewed regarding resident vaping and smoking safety
Certified Nursing Assistant ICNAObserved assisting resident with incontinent care

Inspection Report

Annual Inspection
Census: 58 Deficiencies: 8 Date: Sep 17, 2021

Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal and state regulations for Springfield Villa nursing facility.

Findings
The facility was found deficient in electronically transmitting resident assessments within required timeframes, providing adequate incontinent care, ensuring a safe smoking environment, and serving food that meets nutritional and palatability standards. Multiple residents' records and observations showed failures in timely data transmission, incontinent care, smoking supervision, and food preparation.

Deficiencies (8)
F640: The facility failed to electronically transmit encoded Minimum Data Set (MDS) assessments for four residents within 14 days after completion. Staff encoded data but did not submit it timely to the CMS system.
F677: The facility failed to provide incontinent care in a timely manner for one resident and failed to assist two residents with toileting. Observations showed residents were left in soiled briefs and perineal care was not performed properly.
F689: The facility failed to ensure residents were free of accident hazards related to smoking. Two residents were routinely assessed for safe smoking but the facility lacked adequate supervision and smoking policies were not consistently followed.
F804: The facility failed to ensure food served was palatable and met approved menu standards. Observations showed inadequate preparation and serving of pureed foods to residents.
A2056: Smoking shall be permitted only in designated areas with supervision. The facility failed to document assessments and supervision adequately for residents who smoke.
A4073: Each resident shall receive 24-hour protective oversight and supervision on voluntary leave. The facility failed to ensure this oversight for residents on voluntary leave.
A4075: Each resident shall be clean, dry, and free of offensive body and mouth odor. The facility failed to meet this requirement as evidenced by findings related to incontinent care.
A5003: Foods shall be prepared and served to conserve nutritive value, flavor, and appearance. The facility failed to meet this requirement as evidenced by inadequate food preparation and serving.
Report Facts
Facility census: 58 Residents reviewed for MDS transmission: 4 Residents assessed for smoking safety: 2 Residents involved in incontinent care deficiency: 3 Completion date for plan of correction: 10/31/2021 and ongoing

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Provided information on MDS submission and smoking assessments
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed regarding MDS submission and resident care
AdministratorAdministratorInterviewed regarding MDS submission, incontinent care, and smoking policies
Dietary ManagerDietary Manager/DesigneeResponsible for monitoring preparation of pureed foods

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jan 14, 2021

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Complaint Details
This was a complaint investigation related to COVID-19 focused emergency preparedness and infection control. No deficiencies were cited.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended infection control practices. No deficiencies were cited during this complaint investigation.

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: Dec 7, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Sep 18, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended infection control practices for COVID-19.

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: Jul 8, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess the facility's compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended infection control practices for COVID-19.

Inspection Report

Complaint Investigation
Census: 86 Deficiencies: 2 Date: May 20, 2020

Visit Reason
The inspection was conducted to investigate infection prevention and control deficiencies related to COVID-19 protocols and hand hygiene practices following a complaint or allegation.

Complaint Details
The investigation was complaint-related focusing on infection prevention and control practices during the COVID-19 pandemic. The complaint was substantiated based on observations and record reviews.
Findings
The facility failed to use appropriate infection control procedures to prevent the spread of infectious diseases, including improper hand hygiene, failure to disinfect equipment, and improper use of personal protective equipment (PPE) during resident care. Observations and interviews confirmed multiple lapses in infection control practices among staff.

Deficiencies (2)
F880 Infection Prevention & Control: The facility failed to use appropriate infection control procedures to prevent or reduce the risk of spreading bacteria or infectious contaminants, including inadequate hand hygiene, improper use of PPE, and failure to disinfect multi-use equipment between residents.
A4085 Infection Control/Communicable Disease: The facility did not meet the requirement to use acceptable infection control procedures to prevent the spread of infection and failed to report communicable diseases to the state division within seven days as required.
Report Facts
Census: 86 Deficiencies cited: 2

Employees mentioned
NameTitleContext
J. Ashy SpencerAdministratorSigned the deficiency statement and plan of correction
Assistant Director of Nursing (ADON)Interviewed regarding infection control practices and equipment cleaning
Certified Nurse Aide (CNA) AObserved during resident care and infection control practices
Certified Nurse Aide (CNA) BObserved during resident care and infection control practices
Certified Medication Technician (CMT) CObserved during resident care and infection control practices
Licensed Practical Nurse (LPN) FInterviewed regarding hand hygiene practices
Certified Nurse Aide (CNA) GObserved wearing mask improperly
Certified Nurse Aide (CNA) HObserved wearing mask improperly and carrying drinks
Certified Medication Technician (CMT) DObserved wearing mask improperly and assisting residents
Director of Nursing (DON)Interviewed regarding staff mask and hand hygiene practices

Inspection Report

Plan of Correction
Census: 91 Deficiencies: 2 Date: Dec 31, 2019

Visit Reason
The inspection was conducted to assess compliance with quality of care regulations, specifically regarding intravenous (IV) medication administration by licensed practical nurses.

Findings
The facility failed to provide care in accordance with professional standards when a Licensed Practical Nurse (LPN) administered IV medication without required certification. The facility census was 91 at the time of inspection. The facility does not allow nurses who are not IV certified to perform IV administration.

Deficiencies (2)
F684 Quality of care was not met as an LPN administered IV medication on eight occasions to three residents without required IV certification. The facility policy did not specify which nurses could administer IV therapies or when IV certification was needed.
A4054 Safe and effective medication system was not met as referenced to F684 regarding IV administration by non-IV certified nurses.
Report Facts
Facility census: 91 Number of IV medication administrations without certification: 8 Number of residents involved: 3

Employees mentioned
NameTitleContext
LPN ALicensed Practical NurseAdministered IV medication without required certification
LPN BLicensed Practical NurseInterviewed and confirmed LPN A did not ask for assistance with IV tasks
LPN CLicensed Practical NurseInterviewed and confirmed LPN A did not ask for assistance with IV tasks
AdministratorFacility AdministratorSuspended and terminated LPN A for performing outside scope of practice
DONDirector of NursingConfirmed it is never appropriate to perform tasks outside scope of practice

Inspection Report

Complaint Investigation
Census: 77 Deficiencies: 9 Date: Apr 2, 2019

Visit Reason
The inspection was conducted based on complaints and observations regarding resident care, medication management, infection control, food safety, and other regulatory compliance issues at Springfield Villa nursing home.

Complaint Details
The investigation was complaint-driven, focusing on allegations of poor resident care, medication errors, infection control breaches, and food safety violations.
Findings
The facility was found deficient in multiple areas including failure to treat residents with dignity and respect, failure to provide resident choices regarding bathing and menu planning, inadequate activities programming for a cognitively impaired resident, medication management errors including narcotic security and missing medications, improper storage and handling of medications, food safety violations including storage of dented cans and poor sanitation, and failure to follow infection control procedures during resident care.

Deficiencies (9)
Staff failed to treat residents with dignity and respect, including inappropriate language and ignoring residents during care.
Facility failed to provide resident choices regarding bathing schedules and menu planning for seven residents.
Facility failed to provide an ongoing activities program meeting the needs of a cognitively impaired resident who was not invited or assisted to attend activities.
Facility failed to properly account for and secure narcotics, including missing red lock tabs and improper storage of Ativan Intensol.
Facility failed to ensure psychotropic medications were used appropriately, with inadequate documentation of nonpharmacological interventions and reasons for medication use for one resident.
Facility failed to ensure medication error rate was below 5%, with errors including improper timing of insulin administration and failure to administer medication due to unavailability.
Facility failed to properly store medications per manufacturer guidelines, including expired medications, improper storage temperatures, and unmarked medication cups.
Facility failed to protect food from contamination, including storing dented cans, food on the floor, poor hand hygiene by food service staff, failure to wear hair/beard nets, dirty dishware, broken warewashing machine, and inadequate cleaning of kitchen equipment and surfaces.
Facility failed to ensure appropriate infection control procedures during resident care, including failure to perform hand hygiene and glove changes during toileting and incontinent care for one resident.
Report Facts
Medication error rate: 6.25 Facility census: 77 Residents affected: 7 Residents affected: 1 Residents affected: 4 Residents affected: 1 Residents affected: 2 Dented cans observed: 8 Expired medications observed: 4

Employees mentioned
NameTitleContext
LPN ELicensed Practical NurseNamed in medication administration and narcotic security findings
CMT NCertified Medication TechnicianNamed in medication availability and narcotic security findings
DA RDietary AideNamed in food safety and hygiene findings
NA GNurse AideNamed in resident care and infection control findings
CNA BCertified Nurse AideNamed in resident care and infection control findings
NA ONurse AideNamed in resident care and infection control findings
DONDirector of NursingNamed in interviews regarding medication and care findings
ADONAssistant Director of NursingNamed in interviews regarding medication and care findings
DA TDietary AideNamed in food safety and hygiene findings
Kitchen SupervisorNamed in food safety and hygiene findings

Inspection Report

Annual Inspection
Census: 77 Capacity: 77 Deficiencies: 8 Date: Apr 2, 2019

Visit Reason
Annual inspection survey conducted to assess compliance with regulatory requirements for Springfield Villa nursing facility.

Findings
The facility was found to have multiple deficiencies related to resident rights, self-determination, activities, medication management, infection control, and food safety. The facility failed to provide adequate resident care, maintain proper medication and narcotic controls, and ensure infection prevention protocols were followed.

Deficiencies (8)
F550 Resident Rights: The facility failed to ensure residents were treated with respect and dignity, including inappropriate staff interactions and failure to protect resident rights.
F561 Self-Determination: The facility failed to provide residents with choices regarding bathing, activities, and dining, and did not respect resident preferences.
F679 Activities: The facility failed to provide an adequate activity program that met residents' interests and needs.
F755 Pharmacy Services: The facility failed to maintain accurate records and secure storage for controlled substances and narcotics.
F757 Antipsychotic Medication: The facility failed to document appropriate use and monitoring of antipsychotic medications for residents.
F759 Medication Errors: The facility failed to ensure medication error rates were below 5 percent and failed to administer medications timely.
F812 Food Safety: The facility failed to maintain food safety standards including proper storage, sanitation, and cleanliness in the kitchen.
F880 Infection Control: The facility failed to establish and maintain an effective infection prevention and control program.
Report Facts
Facility census: 77 Total capacity: 77 Medication error rate: 6.25 Number of deficiencies cited: 8

Employees mentioned
NameTitleContext
AdministratorNamed in Plan of Correction and interviews related to facility operations and corrective actions
Director of NursingDirector of NursingNamed in Plan of Correction and interviews related to nursing services and corrective actions
Assistant Director of NursingAssistant Director of NursingNamed in Plan of Correction and interviews related to nursing services and corrective actions
Certified Medication Technician VCertified Medication TechnicianInvolved in medication administration and narcotic counts
Licensed Practical Nurse FLicensed Practical NurseInvolved in medication administration and resident care
Certified Nurse Aide MCertified Nurse AideInvolved in resident care and interviews

Inspection Report

Life Safety
Census: 77 Capacity: 146 Deficiencies: 6 Date: Apr 2, 2019

Visit Reason
The inspection was conducted to assess compliance with the Life Safety Code and related fire safety regulations at Springfield Villa.

Findings
The facility failed to maintain the one-hour fire rating of ceilings due to unsealed penetrations, failed to keep sprinkler heads free from obstruction by insulation, and did not maintain smoke barrier doors properly, allowing them to remain partially open after fire alarm activation.

Deficiencies (6)
K161: The facility failed to maintain the one-hour fire rating of ceilings by allowing unsealed penetrations between the attic and areas below, risking smoke passage affecting residents and staff.
K353: The facility failed to keep sprinkler heads in the attic free from obstruction by fiberglass insulation, which could prevent timely fire detection and suppression.
K374: The facility failed to maintain smoke barrier doors, allowing five sets of doors to remain partially open after fire alarm activation, risking smoke spread during a fire.
A2034: The sprinkler system was not properly maintained and tested as required by regulations.
A2054: Smoke section walls and doors did not meet fire-rated separation requirements, as referenced in K374.
A3001: The building was not substantially constructed and maintained in good repair per construction standards, as referenced in K161.
Report Facts
Facility capacity: 146 Resident census: 77 Sprinkler heads covered by insulation: 13 Smoke barrier doors partially open: 5

Employees mentioned
NameTitleContext
Maintenance DirectorInterviewed regarding missing escutcheons and sprinkler head obstructions
Maintenance SupervisorInterviewed regarding smoke barrier door issues

Inspection Report

Complaint Investigation
Census: 86 Deficiencies: 4 Date: Oct 5, 2018

Visit Reason
The inspection was conducted as a complaint investigation triggered by Complaint #M000147225 regarding nursing staff sufficiency and quality of care.

Complaint Details
Complaint #M000147225 was investigated and substantiated. The complaint concerned insufficient nursing staff and inadequate care on the locked unit.
Findings
The facility failed to document administration of ordered treatments in a timely fashion for two residents and failed to provide sufficient nursing staff to meet residents' needs. Observations and interviews revealed understaffing and inadequate care on the locked unit.

Deficiencies (4)
F684 Quality of care was not met as the facility failed to document administration of ordered treatments timely for two residents. Staff did not document administration or refusal of medications and treatments as ordered.
F725 The facility failed to provide sufficient nursing staff with appropriate competencies to assure resident safety and meet care needs. Staffing was inadequate on the locked unit and other halls, leading to unmet resident needs and safety concerns.
A4044 The facility did not employ sufficient qualified nursing staff to meet residents' needs as required by regulation. This deficiency is linked to F725.
A4074 The facility failed to provide personal attention and nursing care consistent with current acceptable nursing practice. This deficiency is linked to F684.
Report Facts
Facility census: 86 Falls reported: 74 Falls in unit: 34 Staffing sheets reviewed: 3 Residents on locked unit: 20 Nights with one aide and no nurse: 41 Evenings with one aide and no nurse: 6

Inspection Report

Annual Inspection
Census: 82 Deficiencies: 3 Date: Jun 5, 2018

Visit Reason
Annual inspection conducted to assess compliance with federal regulations regarding abuse/neglect policies and pressure ulcer prevention and treatment.

Findings
The facility failed to develop and implement adequate abuse/neglect policies, specifically failing to check the Nurse Aide registry for new hires. The facility also failed to provide appropriate care and services for a resident with multiple stage three pressure ulcers.

Deficiencies (3)
F607: The facility did not complete the Nurse Aide registry check for multiple employees prior to or upon hire, violating abuse/neglect policy requirements.
F686: The facility failed to provide appropriate care and services to prevent and treat pressure ulcers for one resident with two Stage three pressure ulcers.
A4082: The facility did not keep residents free from avoidable pressure sores and failed to provide adequate treatment for existing sores.
Report Facts
Facility census: 82 Facility census: 83 Sample size: 18

Inspection Report

Annual Inspection
Census: 83 Capacity: 146 Deficiencies: 9 Date: Jun 5, 2018

Visit Reason
Annual recertification survey and life safety code inspection of Springfield Villa facility.

Findings
The facility failed to meet several Life Safety Code requirements including installation of a complete fire alarm system, maintenance of the automatic fire sprinkler system, smoke barrier walls, conducting fire drills at varying times, and annual fuel quality testing of the emergency generator. Deficiencies had the potential to affect all residents, staff, and visitors.

Deficiencies (9)
K341: Facility failed to install a complete fire alarm system with audible and visual notification devices in the inner enclosed courtyard.
K353: Facility failed to maintain the automatic fire sprinkler system by allowing sprinkler heads in the attic to remain covered with insulation.
K372: Facility failed to maintain the smoke resistive properties of the Smoke Barrier Walls, including unsealed penetrations and gaps around doors.
K712: Facility failed to conduct required quarterly fire drills at unexpected times during the last year.
K918: Facility failed to conduct an annual fuel quality test to ensure proper operation of the emergency generator.
A2018: Facility does not have a complete fire alarm system installed in accordance with NFPA 101 and NFPA 72 requirements.
A2034: Facility failed to properly test and maintain the sprinkler system as required by regulations.
A2054: Facility failed to maintain smoke section walls and doors with required fire ratings and self-closing features.
A3001: Facility building is not substantially constructed and maintained in good repair per regulatory standards.
Report Facts
Facility capacity: 146 Resident census: 83 Fire drill dates reviewed: 12 Sprinkler heads covered: 15

Employees mentioned
NameTitleContext
J. Ashley SpenceAdministratorSigned plan of correction approval
Maintenance SupervisorInterviewed regarding fire alarm notification device and attic sprinkler heads

Inspection Report

Complaint Investigation
Census: 82 Deficiencies: 2 Date: Feb 16, 2018

Visit Reason
The inspection was conducted due to a complaint investigation regarding quality of care related to wound treatment and monitoring for a resident at Springfield Villa.

Complaint Details
The investigation was triggered by a complaint about inadequate wound care for Resident #1. The complaint was substantiated based on observations, record reviews, and staff interviews.
Findings
The facility failed to monitor, update care plans, and obtain and document treatment orders for a resident's left gluteal fold wound. Staff were unaware of the open wound and discontinued treatment without physician orders, resulting in inadequate wound care.

Deficiencies (2)
F684 Quality of care: The facility failed to monitor, update care plans, and obtain and document treatment orders for a resident's left gluteal fold wound, leading to inadequate wound care and risk of skin breakdown.
A4074 Nursing care per resident condition: The facility did not provide personal attention and nursing care consistent with the resident's condition as evidenced by the issues noted in F684.
Report Facts
Facility census: 82 Wound size: 4 Wound size: 3.5 Wound size: 3

Document

Deficiencies: 0

Visit Reason
The document does not contain any information regarding an inspection or regulatory visit.

Findings
No findings or content related to facility inspection or compliance are present in the document.

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