Facility type
Nursing Home
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Hospice Home
St. Ann’s Community
St. Anne’s Community, located in Irondequoit, Rochester, New York, is a leading hospice facility that caters to the needs of seniors in the community. Already established and in service for 150 years, St. Ann’s Community is a beacon of light for those seeking exceptional care. They encourage older adults in the community to live independently and have a balanced well-being.
In partnership with Leo Center for Caring, they offer comfort and dignity and provide older adults peace as they journey through their terminal illnesses. They have a well-trained yet compassionate staff that understands the need for seniors to complete their lives on their terms. With that sense of dignity and comfort they offer, clients and their families ensure they are given the highest quality of life they deserve.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
376
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
97.1%
Residents per day (avg)
366
Occupancy rate
97.1%
Residents per day (avg)
366
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
76% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Voluntary non-profit community
Home revenue
$110.1M
Operating deficit
-$245.4K
Voluntary non-profit community
Home revenue
$110,068,700.00
Operating deficit
$-245,432.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$43.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$67.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$110.3M
376-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License details
County:
Monroe
Ownership & operating entity
St. Ann’s Community is legally operated by St Anns Home for the Aged (Not for Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
12 inspections
8 with citations, 4 without citations
33 on-site complaint investigations
New York average: 9 inspections (5 with citations), 15 on-site complaint investigations
Show Inspection Reports
117 complaints
31 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:January 7, 2025
Type:Complaint Investigation
45 total citations
41 health citations
4 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
New York average: 20 health citations
New York average: 4 life safety citations
23 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
April 22, 2015: Stipulation & Order #NH-19-001
Multiple Deficiencies
Health Inspection History
Inspections
Total health inspections
3
New York average 3.6
Last Health inspection on Apr 2024
Total health citations
12
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 12 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
0 critical citations
0 serious citations
12 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Apr 16, 2024
Corrected
Quality of Care moderate citation
Apr 16, 2024
Corrected
Care Planning moderate citation
Apr 16, 2024
Corrected
Abuse/Neglect moderate citation
Sep 22, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Hospice Homes around Rochester
The information below is reported by the New York State Department of Health.
St. Ann’s Community
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester (East Irondequoit)
376
-
37
St Anns Home for the Aged (Not for Profit)
12
-
-
-
Journey Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester (Ridgemont)
-
-
35
-
-
-
-
-
Sunset House
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester (West Irondequoit)
-
-
16
-
-
-
-
-
URMC Palliative Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester (Highland)
-
-
70
-
-
-
-
-
Places of interest near St. Ann’s Community
2.9 miles from city center — 0.27 miles to nearest hospital (Lipson Cancer And Blood Center)
1500 Portland Ave, Rochester, NY 14621
Calculate Travel Distance to St. Ann’s Community
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
470
Total Staff
463
Employees
7
Contractors
160,371
Total Hours (Quarter)
226
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 37 | 7.8 | Yes |
| Licensed Practical Nurse | 105 | 8.2 | Yes |
| Certified Nursing Assistant | 227 | 7.7 | No |
Staff by Category
Administration ⓘ
3 staff
8hs shift avg
Nursing Staff ⓘ
388 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
13 staff
7.9hs shift avg
Therapy Services ⓘ
37 staff
7.1hs shift avg
Activities & Recreation ⓘ
1 staff
6.9hs shift avg
Social Services ⓘ
16 staff
7.4hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
7 staff
7.8hs shift avg
Contractor Analysis
0.6%
of total hours from contractors
899 contractor hours this quarter
Licensed Practical Nurse: 5
Registered Nurse: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 227 | 0 | 227 | 81,688 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 100 | 5 | 105 | 37,216 | 91 | 100% | 8.2 |
| Registered Nurse | 35 | 2 | 37 | 10,144 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,914 | 68 | 75% | 7.9 |
| Other Social Services Staff | 9 | 0 | 9 | 3,648 | 86 | 95% | 7.9 |
| Nurse Aide in Training | 13 | 0 | 13 | 3,252 | 91 | 100% | 7.3 |
| Respiratory Therapy Technician | 11 | 0 | 11 | 2,791 | 85 | 93% | 6.8 |
| Mental Health Service Worker | 7 | 0 | 7 | 2,461 | 74 | 81% | 7.8 |
| Dietitian | 5 | 0 | 5 | 1,909 | 70 | 77% | 7.5 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,852 | 79 | 87% | 6.8 |
| Feeding Assistant | 5 | 0 | 5 | 1,808 | 88 | 97% | 8.9 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,629 | 71 | 78% | 7.2 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 1,512 | 63 | 69% | 8 |
| Administrator | 2 | 0 | 2 | 1,008 | 63 | 69% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,002 | 66 | 73% | 6.7 |
| Qualified Social Worker | 7 | 0 | 7 | 974 | 69 | 76% | 6 |
| Other Physician | 2 | 0 | 2 | 696 | 50 | 55% | 8 |
| Medical Director | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physician Assistant | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapy Aide | 4 | 0 | 4 | 481 | 59 | 65% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 451 | 65 | 71% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
363 residents
Residents by payment source
Medicare
45 residents (12.4%)
Medicaid
234 residents (64.5%)
Private pay or other
84 residents (23.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.9
62% worse than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.5
74% worse than New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.7%
Percent of long-stay residents whose need for help with daily activities has increased
31.7%
93% worse than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.5%
Percent of long-stay residents whose ability to move independently worsened
26.5%
60% worse than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
36.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
36.1%
69% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
117% worse than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.9%
Percent of long-stay high risk residents with pressure ulcers
8.9%
24% worse than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
6% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.1%
Percent of long-stay residents who have depressive symptoms
5.1%
72% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.0%
Percent of long-stay residents who received an antipsychotic medication
15.0%
19% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
15% worse than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.9%
11% worse than New York averageNew York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.3%
58% worse than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
40% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
23.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
23.8%
70% worse than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$55K
16% lower than New York averageNew York average: $66K
Number of fines
2
In line with New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$55K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 7, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 7, 2025
$51K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
$4K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for St. Ann’s Community based on CMS SNF Cost Reports.
Occupancy Rate
97.1%
↑ 16.7pp vs 2022
Net Income
-$245,432
↑ ~$5.6M vs 2022
Total Payroll
$52,205,436
↑ ~$5.1M vs 2022
Profit Margin
-0.3%
↑ 8.1pp vs 2022
Loading trend charts...
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