St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Anne’s Community, located in Irondequoit, Rochester, New York, is a leading hospice facility that caters to the needs of seniors in the community. Already established and in service for 150 years, St. Ann’s Community is a beacon of light for those seeking exceptional care. They encourage older adults in the community to live independently and have a balanced well-being.
In partnership with Leo Center for Caring, they offer comfort and dignity and provide older adults peace as they journey through their terminal illnesses. They have a well-trained yet compassionate staff that understands the need for seniors to complete their lives on their terms. With that sense of dignity and comfort they offer, clients and their families ensure they are given the highest quality of life they deserve.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Additional licensing details
Ownership & operating entity
St. Ann’s Community is legally operated by St Anns Home for the Aged (Not for Profit).
Inspection History
In New York, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
13 visits/inspections
33 complaint inspections
Results
8 with citations
5 without citations
135 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 111 complaints
23 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
April 22, 2015 — Stipulation & Order #: NH-19-001
Inspection Report Summary for St. Ann’s Community
During the reporting period, the facility received 23 citations of any kind, comprising 14 standard health citations and 9 Life Safety Code citations. These citations were identified during eight inspections that resulted in citations, while five inspections concluded with no citations. The total number of complaints filed against the facility was 135, equating to 32.6 complaints per 100 occupied beds. A high proportion of complaints—86.0%—represented facility‑reported incidents. Complaint‑related on‑site inspections totaled 33, and the facility incurred four complaint‑related citations, with a rate of 1.0 citation per 100 occupied beds. The complaint‑related citation breakdown lists 0 administrative, 0 dietary, 0 other services, 0 physical environment, 1 quality‑of‑care, and 2 resident‑rights deficiencies, summing to 3 citations; the category totals do not sum to the stated total of 4 citations.
The inspection that produced the largest number of cited items was the certification/complaint survey conducted on September 22, 2022. This survey identified ten deficiencies: four standard health deficiencies—baseline care plan, abuse/neglect policies, free of accident hazards/supervision/devices, and license compliance—and six Life Safety Code deficiencies—cooking facilities, corridor doors, egress doors, electrical systems, fire alarm system testing and maintenance, and portable fire extinguishers. The most recent inspection with a citation was the complaint survey on January 7, 2025, which cited a single standard health deficiency related to treatment and prevention of pressure ulcers.
Enforcement actions recorded for the facility include a stipulation and order (NH‑19‑001) issued on January 4, 2019, following a survey dated April 22, 2015. The order imposed a fine of $12,000 and cited multiple deficiencies. No additional enforcement actions are listed in the provided record.
Places of interest near St. Ann’s Community
2.9 miles from city center
1500 Portland Ave, Rochester, NY 14621
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Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 37 | 7.8 | Yes |
| Licensed Practical Nurse | 105 | 8.2 | Yes |
| Certified Nursing Assistant | 227 | 7.7 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 227 | 0 | 227 | 81,688 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 100 | 5 | 105 | 37,216 | 91 | 100% | 8.2 |
| Registered Nurse | 35 | 2 | 37 | 10,144 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,914 | 68 | 75% | 7.9 |
| Other Social Services Staff | 9 | 0 | 9 | 3,648 | 86 | 95% | 7.9 |
| Nurse Aide in Training | 13 | 0 | 13 | 3,252 | 91 | 100% | 7.3 |
| Respiratory Therapy Technician | 11 | 0 | 11 | 2,791 | 85 | 93% | 6.8 |
| Mental Health Service Worker | 7 | 0 | 7 | 2,461 | 74 | 81% | 7.8 |
| Dietitian | 5 | 0 | 5 | 1,909 | 70 | 77% | 7.5 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,852 | 79 | 87% | 6.8 |
| Feeding Assistant | 5 | 0 | 5 | 1,808 | 88 | 97% | 8.9 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,629 | 71 | 78% | 7.2 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 1,512 | 63 | 69% | 8 |
| Administrator | 2 | 0 | 2 | 1,008 | 63 | 69% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,002 | 66 | 73% | 6.7 |
| Qualified Social Worker | 7 | 0 | 7 | 974 | 69 | 76% | 6 |
| Other Physician | 2 | 0 | 2 | 696 | 50 | 55% | 8 |
| Medical Director | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physician Assistant | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapy Aide | 4 | 0 | 4 | 481 | 59 | 65% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 451 | 65 | 71% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
Health Inspection History
Source: CMS Health Citations (Jan 2020 – Apr 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Apr 16, 2024 | D | Infection Control | F0880 | Corrected |
| Apr 16, 2024 | D | Quality of Care | F0690 | Corrected |
| Apr 16, 2024 | D | Care Planning | F0658 | Corrected |
| Sep 22, 2022 | E | Abuse/Neglect | F0607 | Corrected |
| Sep 22, 2022 | D | Administration | F0836 | Corrected |
| Sep 22, 2022 | D | Quality of Care | F0689 | Corrected |
| Sep 22, 2022 | E | Care Planning | F0655 | Corrected |
| Jan 07, 2020 | D | Abuse/Neglect | F0610 | Corrected |
| Jan 07, 2020 | D | Nutrition | F0805 | Corrected |
| Jan 07, 2020 | D | Pharmacy | F0761 | Corrected |
| Jan 07, 2020 | D | Quality of Care | F0688 | Corrected |
| Jan 07, 2020 | D | Quality of Care | F0695 | Corrected |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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