Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Anne’s Community, located in Irondequoit, Rochester, New York, is a leading hospice facility that caters to the needs of seniors in the community. Already established and in service for 150 years, St. Ann’s Community is a beacon of light for those seeking exceptional care. They encourage older adults in the community to live independently and have a balanced well-being.
In partnership with Leo Center for Caring, they offer comfort and dignity and provide older adults peace as they journey through their terminal illnesses. They have a well-trained yet compassionate staff that understands the need for seniors to complete their lives on their terms. With that sense of dignity and comfort they offer, clients and their families ensure they are given the highest quality of life they deserve.
Quality ratings
Based on health inspections, staffing and quality measures.
Based on deficiencies found during state health inspections.
Based on nurse staffing hours per resident per day.
Based on clinical outcomes for residents.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
376
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.7%
Residents per day (avg)
366
Occupancy rate
77.7%
Residents per day (avg)
366
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
1 - 2 years
Private pay
71% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
2 months
Finances and operations
Governmental home
Other
Home revenue
$70.0M
Deficit of revenue
-$5.9M
Governmental home
Other
Home revenue
$69,990,807.00
Deficit of revenue
$-5,863,910.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$37.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$28.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$65.1M
376-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
Nursing Home
Additional licensing details
County:
Monroe
Ownership & operating entity
St. Ann’s Community is legally operated by St Anns Home for the Aged (Not for Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
13 inspections
8 with citations, 5 without citations
39 on-site complaint investigations
New York average: 9 inspections
15 complaints
12 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 23 complaints
47 citations
43 health citations
4 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 25 citations
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
April 22, 2015: Stipulation & Order #NH-19-001
Multiple Deficiencies
Comparison Chart
The information below is reported by the New York State Department of Health.Compare Hospice Homes around Rochester
St. Ann’s Community
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
470
No
37
ASHBY, MICHELLE
77.7%
$69,990,807.00
$37,092,208.00
53%
365.60
4/5
4.6051
4/5
4/5
4/5
2
Journey Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
-
No
35
-
-
-
-
-
-
-
-
-
-
-
-
Sunset House
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
-
No
16
BARNES, DOROTHY
87.5%
$8,273,221.00
$3,744,766.00
45.3%
24.50
3/5
3.0541
3/5
2/5
3/5
-
URMC Palliative Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
-
No
70
-
-
-
-
-
-
-
-
-
-
-
-
Places of interest near St. Ann’s Community
2.9 miles from city center
1500 Portland Ave, Rochester, NY 14621
Calculate Travel Distance to St. Ann’s Community
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
470
Total Staff
463
Employees
7
Contractors
160,371
Total Hours (Quarter)
226
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 37 | 7.8 | Yes |
| Licensed Practical Nurse | 105 | 8.2 | Yes |
| Certified Nursing Assistant | 227 | 7.7 | No |
Staff by Category
Administration ⓘ
3 staff
8hs shift avg
Nursing Staff ⓘ
388 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
13 staff
7.9hs shift avg
Therapy Services ⓘ
37 staff
7.1hs shift avg
Activities & Recreation ⓘ
1 staff
6.9hs shift avg
Social Services ⓘ
16 staff
7.4hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
7 staff
7.8hs shift avg
Contractor Analysis
0.6%
of total hours from contractors
899 contractor hours this quarter
Licensed Practical Nurse: 5
Registered Nurse: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 227 | 0 | 227 | 81,688 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 100 | 5 | 105 | 37,216 | 91 | 100% | 8.2 |
| Registered Nurse | 35 | 2 | 37 | 10,144 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,914 | 68 | 75% | 7.9 |
| Other Social Services Staff | 9 | 0 | 9 | 3,648 | 86 | 95% | 7.9 |
| Nurse Aide in Training | 13 | 0 | 13 | 3,252 | 91 | 100% | 7.3 |
| Respiratory Therapy Technician | 11 | 0 | 11 | 2,791 | 85 | 93% | 6.8 |
| Mental Health Service Worker | 7 | 0 | 7 | 2,461 | 74 | 81% | 7.8 |
| Dietitian | 5 | 0 | 5 | 1,909 | 70 | 77% | 7.5 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,852 | 79 | 87% | 6.8 |
| Feeding Assistant | 5 | 0 | 5 | 1,808 | 88 | 97% | 8.9 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,629 | 71 | 78% | 7.2 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 1,512 | 63 | 69% | 8 |
| Administrator | 2 | 0 | 2 | 1,008 | 63 | 69% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,002 | 66 | 73% | 6.7 |
| Qualified Social Worker | 7 | 0 | 7 | 974 | 69 | 76% | 6 |
| Other Physician | 2 | 0 | 2 | 696 | 50 | 55% | 8 |
| Medical Director | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physician Assistant | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapy Aide | 4 | 0 | 4 | 481 | 59 | 65% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 451 | 65 | 71% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
Health Inspection History
Source: CMS Health Citations (Jan 2020 – Apr 2024)
3
Inspections
12
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4
Citations/Inspection
Apr 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
33% of total
Abuse, Neglect & Exploitation
2
17% of total
Infection Control
1
8% of total
Administration
1
8% of total
Pharmacy Services
1
8% of total
Citation Sources
Standard Inspections
12
Complaint Investigations
0
State Comparison (NY)
Avg Citations (State)
18.5
This Facility: 12
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Apr 16, 2024 | D | Infection Control | F0880 | Corrected |
| Apr 16, 2024 | D | Quality of Care | F0690 | Corrected |
| Apr 16, 2024 | D | Care Planning | F0658 | Corrected |
| Sep 22, 2022 | E | Abuse/Neglect | F0607 | Corrected |
| Sep 22, 2022 | D | Administration | F0836 | Corrected |
| Sep 22, 2022 | D | Quality of Care | F0689 | Corrected |
| Sep 22, 2022 | E | Care Planning | F0655 | Corrected |
| Jan 07, 2020 | D | Abuse/Neglect | F0610 | Corrected |
| Jan 07, 2020 | D | Nutrition | F0805 | Corrected |
| Jan 07, 2020 | D | Pharmacy | F0761 | Corrected |
| Jan 07, 2020 | D | Quality of Care | F0688 | Corrected |
| Jan 07, 2020 | D | Quality of Care | F0695 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
363
Total Residents
Medicare
45
(12.4%)
ⓘ
Medicaid
234
(64.5%)
ⓘ
Private Pay/Other
84
(23.1%)
ⓘ
Specialized Care Beds
34
Total Specialty Beds
7.2%
of Bed Capacity
34
Alzheimer's / Dementia Beds ⓘ
7.2%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
15.9
Score
62% worse than avg
State avg: 9.8
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
31.5
Score
74% worse than avg
State avg: 18.1
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
31.7%
Lost Too Much Weight
5.9%
Urinary Tract Infection
1.3%
Depressive Symptoms
5.1%
Falls with Major Injury
6.5%
Pneumococcal Vaccine
77.7%
Antipsychotic Use
15.0%
Walking Ability Worsened
26.5%
Influenza Vaccine
84.9%
High Risk Residents with Pressure Ulcers
8.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
36.1%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
32.3%
58% worse than avg
State: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.8%
40% better than avg
State: 1.3%
Influenza Vaccine
23.8%
70% worse than avg
State: 78.8%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$55K
State avg: $66K
16% better than avg
Number of Fines
2
State avg: 2.0
Compared to State Average
Facility: $55K |
State Avg: $66K
Penalty History
Showing all 2 penalties (Aug 2023 - Jan 2025)
Jan 7, 2025
Civil Money Penalty
$51K
Aug 28, 2023
Civil Money Penalty
$4K
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Claim What’s Yours: Financial Aid for New York Seniors
Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
NY EISEP
Official government program page
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
NY SCRIE
Official government program page
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
NY SCHE
Official government program page
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
NY Medicaid CFCO
Community First Choice Option
Requirements:
General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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