Inspection Reports for
St. Ann’s Community

NY

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5 Reports

1 state, 4 CMS 2020–2026

Inspection Report — Feb 24, 2026

Annual Inspection State
Date: Feb 24, 2026

Visit Reason
State-compiled facility profile showing 13 inspections from 2022 to 2026 with deficiency history, complaint investigations, and enforcement actions.

Complaint Details
The state logged 139 complaints about this facility; 33 led to on-site inspections.
Findings
Across 13 inspections, 9 resulted in citations totaling 49 deficiencies primarily related to standard health and life safety code issues. The facility had 139 complaints with 33 on-site inspections and one enforcement action involving fines.

Citations (36)
Standard Health Citation — quality of care: Bedrails issues noted with pattern scope.
Standard Health Citation — quality of care: Care Plan Timing And Revision deficiencies with isolated scope.
Standard Health Citation — quality of care: Infection Prevention & Control deficiencies with isolated scope.
Standard Health Citation — quality of care: Influenza And Pneumococcal Immunizations deficiencies with isolated scope.
Standard Health Citation — quality of care: Label/store Drugs And Biologicals issues with pattern scope.
Standard Health Citation — quality of care: Reporting Of Alleged Violations deficiencies with isolated scope.
Standard Health Citation — quality of care: Respiratory/tracheostomy Care And Suctioning deficiencies with isolated scope.
Standard Health Citation — quality of care: Safe/clean/comfortable/homelike Environment issues with isolated scope.
Life Safety Code Citation — NFPA requirements: Electrical Equipment - Testing And Maintenance deficiencies with isolated scope.
Life Safety Code Citation — NFPA requirements: Fire Alarm System - Testing And Maintenance issues with pattern scope.
Life Safety Code Citation — NFPA requirements: HVAC deficiencies with pattern scope.
Life Safety Code Citation — NFPA requirements: Means Of Egress - General issues with isolated scope.
Life Safety Code Citation — NFPA requirements: Sprinkler System - Installation deficiencies with pattern scope.
Standard Health Citation — quality of care: Treatment/services To Prevent/heal Pressure Ulcer with isolated scope.
Standard Health Citation — quality of care: Bowel/bladder Incontinence, Catheter, UTI issues with isolated scope.
Standard Health Citation — quality of care: Infection Prevention & Control deficiencies with isolated scope.
Standard Health Citation — quality of care: Services Provided Meet Professional Standards deficiencies with isolated scope.
Life Safety Code Citation — NFPA requirements: Fire Alarm System - Testing And Maintenance widespread issues.
Life Safety Code Citation — NFPA requirements: Gas Equipment - Cylinder And Container Storage with isolated scope.
Life Safety Code Citation — NFPA requirements: Subdivision Of Building Spaces - Smoke Barrier with pattern scope.
Standard Health Citation — quality of care: Reporting - National Health Safety Network widespread issues not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network widespread issues not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network widespread issues not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network widespread issues not yet corrected.
Standard Health Citation — quality of care: Baseline Care Plan deficiencies with pattern scope.
Standard Health Citation — quality of care: Develop/implement Abuse/neglect Policies with pattern scope.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices with isolated scope.
Standard Health Citation — quality of care: License/comply With Fed/state/local Law/prof Std with isolated scope.
Life Safety Code Citation — NFPA requirements: Cooking Facilities deficiencies with pattern scope.
Life Safety Code Citation — NFPA requirements: Corridor - Doors deficiencies with pattern scope.
Life Safety Code Citation — NFPA requirements: Egress Doors issues with isolated scope.
Life Safety Code Citation — NFPA requirements: Electrical Systems - Essential Electric System deficiencies with pattern scope.
Life Safety Code Citation — NFPA requirements: Fire Alarm System - Testing And Maintenance deficiencies with pattern scope.
Life Safety Code Citation — NFPA requirements: Portable Fire Extinguishers deficiencies with pattern scope.
Standard Health Citation — quality of care: Free From Abuse And Neglect with isolated scope.
Standard Health Citation — quality of care: Reporting Of Alleged Violations with isolated scope.
Report Facts
Inspections on page: 13 Total violations/deficiencies cited: 49 Inspections with violations: 9 Inspections without violations: 4 Total complaints: 139 On-site complaint inspections: 33 Enforcement actions: 1 Total fines: 12000

Inspection Report — Jan 7, 2025

Abbreviated Survey CMS
Date: Jan 7, 2025

Visit Reason
The visit was conducted as an abbreviated survey to assess compliance with pressure ulcer care standards and evaluate the facility's management of pressure ulcers for residents.

Findings
The facility failed to provide appropriate care and timely treatment for pressure ulcers, resulting in actual harm to Resident #3. Delays in notifying the medical team and updating care plans led to deterioration and multiple new pressure injuries.

Citations (1)
F 0686: The facility failed to ensure Resident #3 received necessary care to promote healing of a pressure ulcer, prevent infection, and prevent new ulcers. The medical team was not notified for five days after an open area was identified, and care plans were not promptly updated, resulting in actual harm.
Report Facts
Residents reviewed for pressure ulcers: 3 Pressure wound size: 9.5 Pressure wound size: 9.2 Pressure wound size: 0.2 Pressure wound size: 4 Pressure wound size: 7 Pressure wound size: 1.5 Pressure wound size: 1 Pressure wound size: 0.2 Braden Scale score: 16 Altered skin area size: 2

Employees mentioned
NameTitleContext
Nurse Practitioner #5Nurse PractitionerDocumented wound consult and deterioration of pressure ulcers; stated no request for earlier wound consult was made
Licensed Practical Nurse #2Licensed Practical NurseDocumented altered skin integrity report and notified Clinical Coordinator; instructed CNA to apply moisturizer
Clinical Coordinator Licensed Practical Nurse #3Clinical Coordinator Licensed Practical NurseNotified of skin issues, ordered wound consults, responsible for notifying provider and obtaining orders; received additional training
Certified Nursing Assistant #1Certified Nursing AssistantReported reddened area on Resident #3's buttocks to Licensed Practical Nurse #2
Registered Nurse #4Registered NurseDocumented eschar on left ankle but no documented evidence of notifying medical team or treatments
Chief Nursing OfficerChief Nursing OfficerStated responsibility of Clinical Coordinator Licensed Practical Nurse #3 and noted additional training

Inspection Report — Apr 16, 2024

Annual Inspection CMS
Date: Apr 16, 2024

Visit Reason
The inspection was conducted as a Recertification Survey to assess compliance with professional standards of quality, infection prevention, and resident care requirements.

Findings
The facility was found deficient in medication management for a resident self-administering medications unsafely, improper care and handling of urinary drainage bags for a resident with an indwelling catheter, and failure to implement proper infection prevention and control practices including hand hygiene and glove use during wound care.

Citations (3)
F 0658: The facility failed to ensure safe self-administration of medications for Resident #330, who had multiple doses of medication left unattended at bedside without assessment of safety.
F 0690: The facility did not ensure appropriate care for Resident #78's urinary catheter, with the drainage bag observed uncovered on the floor and on a dining table above bladder level, contrary to policy.
F 0880: The facility failed to establish and maintain an infection prevention program, with staff observed not performing hand hygiene or changing gloves appropriately during wound care for Residents #62 and #238.
Report Facts
Medication tablets found: 35 Residents reviewed: 4 Wounds documented: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Interviewed regarding medication administration process and self-administration status of Resident #330
Registered Nurse Manager #1Interviewed and documented findings related to Resident #330's medication safety and urinary catheter care
Certified Nursing Assistant #1Interviewed about urinary catheter bag care and resident behaviors
Licensed Practical Nurse #4Interviewed about urinary catheter bag care and resident behaviors
Chief Nursing OfficerInterviewed regarding policy adherence for urinary drainage bag care and infection control
Nurse Practitioner #1Documented wound status for Resident #238
Licensed Practical Nurse #2Observed and interviewed regarding improper hand hygiene and glove use during wound care
Licensed Practical Nurse #3Observed and interviewed regarding improper hand hygiene and glove use during wound care
Registered Nurse Manager #2Interviewed about proper hand hygiene and glove use during wound care
Infection Control NurseInterviewed about infection prevention practices and hand hygiene requirements

Inspection Report — Sep 22, 2022

Annual Inspection CMS
Date: Sep 22, 2022

Visit Reason
The inspection was a Recertification Survey conducted to assess compliance with federal and state regulations for nursing home operations, including resident care, safety, and facility licensing.

Complaint Details
The inspection included complaint investigations #NY00287538 and #NY00285375 related to abuse, neglect, and mistreatment. It was substantiated that the facility failed to maintain a safe environment for residents, contributing to falls and injuries due to failure to update care summaries.
Findings
The facility was found deficient in multiple areas including failure to implement proper employee abuse screening policies, lack of timely baseline care plans for residents, failure to update and post accurate resident care summaries leading to accidents, and noncompliance with fire safety codes regarding carbon monoxide detectors.

Citations (4)
F 0607: The facility did not implement written policies and procedures to prevent abuse, neglect, exploitation, and misappropriation of resident property related to screening prospective employees. Nurse aide registry abuse screening was not completed prior to new employees beginning work.
F 0655: The facility did not ensure that a Baseline Care Plan was developed and implemented within 48 hours of admission that included minimum healthcare information and that a written summary was provided and reviewed with the resident or representative in a timely manner.
F 0689: The facility did not ensure that residents' environments were free from accident hazards and did not provide adequate supervision to prevent accidents. Updated care cards reflecting increased assistance needs were not posted in residents' rooms, resulting in falls with injuries.
F 0836: The facility was not in compliance with fire safety codes requiring carbon monoxide detectors in areas with fuel-burning appliances. No detectors were present in the kitchen, basement, ground floor, or lobby despite natural gas appliances and potential carbon monoxide sources.
Report Facts
Employees reviewed: 5 Residents reviewed for care plans: 35 Residents with deficient baseline care plans: 7 Residents reviewed for abuse, neglect, mistreatment: 7 Residents affected by care card posting deficiencies: 2

Employees mentioned
NameTitleContext
Employee #1Named in abuse screening deficiency; terminated after failing fingerprinting process.
Director of Human ResourcesProvided information about employee screening and corrective actions.
Registered Nurse (RN) #1Registered NurseDocumented fall incident involving Resident #121.
Assistant Director of Nursing (ADON)Assistant Director of NursingProvided interviews regarding care plan processes and care card updates.
Clinical Manager for rehabProvided interviews regarding care card updates and responsibilities.
Nurse Manager (NM) #1Nurse ManagerProvided interview about baseline care plan process.
Social Worker (SW) #1Social WorkerProvided interviews about care plan procedures and documentation.
Social Worker (SW) #2Social WorkerProvided interview about care plan information gathering.
RN educatorProvided interview about CNA training on care cards.

Inspection Report — Jan 7, 2020

Annual Inspection CMS
Date: Jan 7, 2020

Visit Reason
The inspection was a Recertification Survey to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including failure to investigate alleged abuse, inadequate ambulation care, improper respiratory equipment maintenance, unsafe medication storage, and improper food preparation for residents on pureed diets.

Citations (5)
F 0610: The facility did not investigate a reported concern of rough handling of a resident during care as required.
F 0688: The facility failed to provide appropriate care to maintain or improve residents' range of motion and ambulation, including inconsistent walking and lack of proper equipment use.
F 0695: The facility did not provide proper respiratory care; oxygen equipment was dirty and tubing was not changed as ordered.
F 0761: Medication carts were not properly secured or labeled, including unsecured controlled substances and unlabeled pre-poured medications.
F 0805: The facility did not ensure food was prepared in a form designed to meet individual needs; pureed lasagna portions were inconsistent and lacked a recipe.
Report Facts
Residents reviewed for abuse: 3 Residents reviewed for mobility: 3 Residents reviewed for activities of daily living: 6 Medication carts reviewed: 8 Lasagna servings prepared: 34

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseNamed in abuse investigation deficiency and medication cart observation.
Licensed Practical Nurse #2Licensed Practical NurseNamed in medication cart lock deficiency.
Director of NursingDirector of NursingCommented on abuse reporting and medication cart issues.
Director of Social WorkDirector of Social WorkCommented on abuse reporting procedures.
Certified Nursing Assistant #1Certified Nursing AssistantInterviewed regarding ambulation and splint use.
Occupational Therapist #1Occupational TherapistProvided therapy plan and expectations for ambulation.
Clinical CoordinatorClinical CoordinatorCommented on ambulation reporting and medication cart cleaning.
Nurse ManagerNurse ManagerDiscussed ambulation expectations and therapy evaluations.
Physical TherapistPhysical TherapistReported on resident decline and ambulation expectations.
Assistant [NAME]AssistantPrepared pureed lasagna without recipe.
Registered DieticianRegistered DieticianCommented on pureed food portion sizes and recipe requirements.
ChefChefCommented on lasagna portion sizes and preparation.

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