Inspection Reports for
St Francois Manor

1180 OLD JACKSON RD, FARMINGTON, MO, 63640-3428

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

15% worse than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024
2025

Census

Latest occupancy rate 89 residents

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

63 70 77 84 91 98 Jan 2023 Jun 2024 Nov 2024 Jun 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 89 Deficiencies: 2 Date: Nov 17, 2025

Visit Reason
The inspection was conducted based on Complaint #2616588 regarding failure to notify a resident's physician or guardian after a change in condition and failure to follow physician's orders related to urinary catheter care for Resident #1.

Complaint Details
Complaint #2616588 involved substantiated issues including failure to notify physician and guardian of condition change and failure to follow physician's orders for catheter care and follow-up.
Findings
The facility failed to notify the physician and guardian after Resident #1 pulled out his/her urinary catheter and failed to follow physician's orders regarding catheter care and follow-up appointments. Staff did not document reinsertion of the catheter or monitor urine output as ordered.

Deficiencies (2)
Failed to notify resident's physician or guardian after a change in condition when urinary catheter was pulled out.
Failed to follow physician's orders for urinary catheter care, including lack of follow-up appointments and inadequate monitoring of urine output.
Report Facts
Residents Affected: 1 Facility Census: 89 Catheter size: 18 Balloon size: 15

Employees mentioned
NameTitleContext
Licensed Practical Nurse BLicensed Practical NurseInterviewed regarding knowledge of straight catheterization orders
Assistant Director of NursingAssistant Director of NursingInterviewed about resident's catheter care and monitoring
Nurse Aide ANurse AideInterviewed about monitoring and documentation of urine output
AdministratorAdministratorInterviewed about expectations for following physician orders and scheduling follow-up appointments
Director of NursingDirector of NursingInterviewed about expectations for notifying physician and guardian and following physician orders

Inspection Report

Routine
Census: 78 Deficiencies: 7 Date: Jun 13, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including posting of hotline information, resident safety related to bed rails, nurse staffing, medication labeling, food storage, and maintenance of bed equipment.

Findings
The facility was found deficient in multiple areas including failure to post required hotline information, inadequate assessment and maintenance of bed rails for residents, lack of RN coverage for some days, failure to post nurse staffing data daily, expired medications present, improper food storage and temperature control, and lack of regular inspections for bed frames and side rails.

Deficiencies (7)
Failed to post required telephone number to the Department of Health and Senior Services hotline and State Survey Agency information in a form accessible to residents.
Failed to assess residents for safety risk related to bed rails and to provide ongoing monitoring and maintenance of beds with side rails.
Failed to provide a Registered Nurse on duty for eight consecutive hours per day, seven days a week.
Failed to post nurse staffing information daily with all required components in a clear and readable format.
Failed to ensure medications and biologicals were labeled in accordance with accepted professional principles; expired medications found.
Failed to store and distribute food under sanitary conditions; multiple food items not dated and freezer temperatures consistently above required range.
Failed to conduct regular inspections of all bed frames, mattresses, and side rails for safety and possible entrapment.
Report Facts
Facility census: 78 Days without RN coverage: 2 Expired medication count: 21 Expired medication count: 8 Freezer temperature out of range: 129

Employees mentioned
NameTitleContext
AdministratorInterviewed regarding posting hotline information, RN coverage expectations, nurse staffing posting, medication expiration, and freezer temperature logs
Director of NursingDONInterviewed regarding side rail assessments, nurse staffing posting, medication expiration, and freezer temperature logs
Maintenance DirectorInterviewed regarding maintenance and inspection of side rails and walk-in freezer issues
Registered Nurse BRNInterviewed regarding medication expiration responsibilities and side rail assessments
Certified Medication Technician ACMTInterviewed regarding pharmacy medication expiration checks
Restorative Aide CInterviewed regarding side rail assessments and recommendations
Assistant Director of NursingADONInterviewed regarding side rail ordering and assessments
Dietary ManagerDMInterviewed regarding food storage, freezer issues, and temperature logs
MDS CoordinatorInterviewed regarding side rail assessments

Inspection Report

Routine
Census: 80 Deficiencies: 1 Date: Nov 26, 2024

Visit Reason
The inspection was conducted to ensure the nursing facility met professional standards of quality, specifically reviewing medication administration practices.

Findings
The facility failed to follow physician's orders regarding medication administration for one resident, who missed 18 doses of clonazepam out of 28 opportunities. The facility lacked a proper system for ordering and tracking medications, leading to delays and missed doses.

Deficiencies (1)
Failed to follow physician's orders regarding medication administration for one resident, resulting in missed doses of clonazepam.
Report Facts
Missed medication doses: 18 Census: 80

Employees mentioned
NameTitleContext
LPN ALicensed Practical NurseDiscovered resident was out of medication and called Psychiatric Nurse Practitioner
CMT BCertified Medication TechnicianNoticed resident was out of clonazepam and informed LPN A
Director of NursesDirector of NursesInterviewed about medication ordering and tracking procedures
Psychiatric Nurse PractitionerPsychiatric Nurse PractitionerOrdered medication and communicated with pharmacy about lost order
AdministratorAdministratorInterviewed regarding expectations for notification of low medications

Inspection Report

Routine
Census: 77 Deficiencies: 5 Date: Jun 13, 2024

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident privacy, environment safety and cleanliness, trauma-informed care, medication management, and pharmaceutical services at the nursing home.

Findings
The facility was found deficient in multiple areas including failure to provide privacy curtains for residents, inadequate environmental cleanliness and maintenance, failure to assess and address PTSD triggers for residents, missed medication administrations and refill delays, and storage of expired medications. The deficiencies were generally of minimal harm and affected a few residents.

Deficiencies (5)
Failed to provide a privacy curtain to maintain privacy for two residents (Resident #3 and #10).
Failed to provide a safe, clean, comfortable, and homelike environment; multiple environmental issues observed including holes in walls, peeling baseboards, sticky substances on floors, and unclean bathroom vents.
Failed to identify, assess, and provide supportive interventions for six residents with PTSD; no trauma assessments or personalized triggers addressed in care plans.
Failed to ensure medications were accurately administered, documented, disposed of, and reconciled for two residents; multiple missed doses and refill delays noted.
Failed to ensure drugs and biologicals were labeled and stored properly; expired medications found in storage.
Report Facts
Residents affected: 2 Residents affected: 6 Missed medication doses: 5 Missed medication doses: 1 Missed medication doses: 7 Missed medication doses: 7 Facility census: 77

Employees mentioned
NameTitleContext
Housekeeper AInterviewed regarding responsibility for privacy curtains
Maintenance directorInterviewed regarding responsibility for privacy curtains
AdministratorInterviewed regarding expectations for resident privacy and building maintenance
Director of NursingDONInterviewed regarding environmental issues, medication management, and PTSD assessments
Certified Nurse's Assistant BCNAInterviewed regarding awareness of resident interventions related to PTSD triggers
Registered Nurse CRNInterviewed regarding care plan requirements for PTSD
Interim Social Services DesigneeSSDInterviewed regarding PTSD assessments at admission
Licensed Practical Nurse ILPNInterviewed regarding medication availability for residents
Certified Medication Technician ECMTInterviewed regarding medication ordering and refill process
Pharmacist HInterviewed regarding medication refill requests and pharmacy communication
Licensed Practical Nurse DLPNInterviewed regarding medication storage and pharmacy visits

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Aug 29, 2023

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at St Francois Manor.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Census: 71 Deficiencies: 4 Date: Jan 12, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to the facility's environment, resident care, food safety, and waste disposal.

Findings
The facility was found to have multiple deficiencies including failure to maintain a safe, clean, and homelike environment, inadequate physical therapy services for a resident, unsanitary food storage and preparation conditions, and improper waste disposal practices. These deficiencies had the potential to affect all or many residents with minimal harm.

Deficiencies (4)
Failure to maintain a safe, clean, comfortable and homelike environment with grime on doors, unclean walls, and maintenance issues.
Failure to provide appropriate physical therapy services to maintain or improve resident function.
Failure to store and distribute food under sanitary conditions, including food on the floor, grime on kitchen equipment, and ice build-up in refrigeration.
Failure to properly dispose of garbage with dumpster lids left open on multiple occasions.
Report Facts
Facility census: 71 Residents affected: 1 Residents affected: Few Residents affected: Many

Employees mentioned
NameTitleContext
Resident #72ResidentNamed in physical therapy deficiency for not receiving ordered therapy
Resident #13ResidentReported maintenance issues and roof leak
CNA ECertified Nursing AssistantReported on maintenance and wall damage
Maintenance DirectorMaintenance DirectorDescribed repair process and priorities
AdministratorFacility AdministratorProvided information on housekeeping routines and order processing
Director of NursingDirector of NursingDiscussed physician order processing issues
Licensed Practical Nurse (LPN) ALicensed Practical NurseDiscussed order double-checking process
Certified Nurse Aid (CNA) BCertified Nurse AidReported resident therapy status
MDS CoordinatorMDS CoordinatorDiscussed order double-checking process
Dietary Aide CDietary AideReported cleaning duties and dumpster lid expectations
Dietary Aide DDietary AideReported cleaning duties and dumpster lid expectations
Dietary ManagerDietary ManagerDiscussed kitchen cleanliness and maintenance issues
Registered DieticianRegistered DieticianDiscussed food storage and kitchen cleanliness expectations

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