Show Inspection Reports
Total health inspections
7
State average N/A
Last Health inspection on Mar 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St Luke Residential Health Care Facility Inc
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St Luke Residential Health Care Facility Inc
St. Luke Residential Health Care Facility Inc is part of the St. Luke Family of Caring, providing a continuum of customized health care and home services. The facility offers various services including adult day health care, assisted living, enriched living, home health services, IV antibiotic therapy, palliative care, short-stay rehabilitation, skilled nursing, wound care, and community health and wellness. Located in Oswego, NY, it aims to meet the healthcare needs of the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
200
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73.8%
Residents per day (avg)
135
Occupancy rate
73.8%
Residents per day (avg)
135
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
55% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
14 years
Finances and operations
Voluntary non-profit community
Home revenue
$22.5M
Operating deficit
-$823.6K
Voluntary non-profit community
Home revenue
$22.5M
Operating deficit
-$823.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.3M
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeNursing Home
StatusActive
CountyOswego
License Number3702309N
CMS Certification Number335746
Owner NameSt Luke Residential Health Care Facility Inc (Not for Profit)
Rehabilitation Services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsAdult Day Health Care, Assisted Living, Enriched Living, Home Health Services, IV Antibiotic Therapy, Palliative Care, Short-Stay Rehabilitation, Skilled Nursing, Wound Care and Healing Program, Community Health and Wellness
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
106 complaints
53 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
March 14, 2025
Complaint Investigation43 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
43 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
August 6, 2015 — Stipulation & Order #: NH-16-112
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health citations
24
State average N/A
Citations per inspection
3.43
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 24 citations resulted from standard inspections; 11 of 24 resulted from complaint investigations; and 2 of 24 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
2
2
In line with State averageState average: N/A
1 critical citation
2 serious citations
21 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 14, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 14, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 14, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 14, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 14, 2025
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 14, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
St Luke Residential Health Care Facility Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Oswego
200
No
-
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
-
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
159
Employees
116
Contractors
43
Staff to resident ratio
1.07:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
64
Average shift
8 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
46,774
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
70
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
18.8%
8,788 contractor hours this quarter
Certified Nursing Assistant: 19
Licensed Practical Nurse: 19
Feeding Assistant: 3
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 51 | 19 | 70 | 21,644 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 25 | 19 | 44 | 11,574 | 91 | 100% | 8.5 |
| Registered Nurse | 8 | 0 | 8 | 3,531 | 91 | 100% | 8.1 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,426 | 77 | 85% | 6.8 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,387 | 72 | 79% | 7.3 |
| Administrator | 2 | 0 | 2 | 976 | 62 | 68% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 938 | 64 | 70% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 919 | 65 | 71% | 7.5 |
| Mental Health Service Worker | 3 | 0 | 3 | 906 | 64 | 70% | 7.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 680 | 71 | 78% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 454 | 52 | 57% | 8.7 |
| Physical Therapy Assistant | 1 | 0 | 1 | 439 | 58 | 64% | 7.6 |
| Feeding Assistant | 0 | 3 | 3 | 386 | 65 | 71% | 4.5 |
| Dietitian | 2 | 0 | 2 | 374 | 46 | 51% | 8.1 |
| Medical Director | 0 | 1 | 1 | 93 | 23 | 25% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 59 | 12 | 13% | 4.9 |
70 Certified Nursing Assistant
% of Days
100%
44 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
7 Respiratory Therapy Technician
% of Days
85%
4 Physical Therapy Aide
% of Days
79%
2 Administrator
% of Days
68%
2 Dental Services Staff
% of Days
70%
4 Other Dietary Services Staff
% of Days
71%
3 Mental Health Service Worker
% of Days
70%
2 Clinical Nurse Specialist
% of Days
78%
1 Occupational Therapy Aide
% of Days
70%
1 Nurse Practitioner
% of Days
66%
3 Qualified Social Worker
% of Days
57%
1 Physical Therapy Assistant
% of Days
64%
3 Feeding Assistant
% of Days
71%
2 Dietitian
% of Days
51%
1 Medical Director
% of Days
25%
1 Occupational Therapy Assistant
% of Days
13%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
149 residents
Residents by payment source
Medicare
28 residents (18.8%)
Medicaid
70 residents (47%)
Private pay or other
51 residents (34.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
5% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
12% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
6% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.9%
Percent of long-stay residents whose ability to move independently worsened
13.9%
16% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.4%
14% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
28% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.9%
Percent of long-stay high risk residents with pressure ulcers
7.9%
10% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
6.3%
Percent of long-stay residents with a urinary tract infection
6.3%
350% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
9% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.6%
Percent of long-stay residents who have depressive symptoms
3.6%
80% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.6%
Percent of long-stay residents who received an antipsychotic medication
16.6%
32% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
8% worse than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.3%
7% worse than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.4%
12% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
11% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.3%
18% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for St Luke Residential Health Care Facility Inc based on CMS SNF Cost Reports.
Occupancy Rate
73.8%
↓ 0.6pp vs 2022
Net Income
-$823.6K
↑ ~$843.6K vs 2022
Total Payroll
$11.0M
↑ ~$396.8K vs 2022
Profit Margin
-4.0%
↑ 5.1pp vs 2022
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