Inspection Reports for
Sterling Commons
17797 Lindero St, Victorville, CA 92395, United States, CA, 92395
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
0.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
83% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
70% occupied
Based on a December 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 49
Capacity: 70
Deficiencies: 0
Date: Dec 5, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations received on 07/03/2023 regarding staff supervision, resident safety, and care practices at Sterling Commons facility.
Complaint Details
The complaint investigation was unsubstantiated for all allegations. Allegations included staff not safeguarding resident property, inadequate supervision, lack of emergency contact methods, uncomfortable room temperatures, and inadequate laundry practices. The facility provided evidence and staff statements that disproved the allegations.
Findings
The investigation consisted of interviews, observations, and record reviews. All allegations including inadequate supervision, failure to safeguard resident property, lack of emergency contact methods, uncomfortable room temperatures, and insufficient laundry practices were found to be unsubstantiated based on evidence gathered.
Report Facts
Capacity: 70
Census: 49
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Deborah Staggs | Executive Director | Met with during investigation and named in report |
| Renese Howell-Small | Licensing Program Analyst | Conducted the complaint investigation visit |
| Karen Clemons | Supervisor | Named as supervisor in report |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 70
Deficiencies: 0
Date: Dec 5, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations regarding staff supervision, resident safety, and care practices at Sterling Commons facility.
Complaint Details
The complaint investigation was unsubstantiated for all allegations. The allegations included staff not safeguarding resident property, inadequate supervision, lack of emergency contact methods, uncomfortable room temperature, unclean resident clothing, and infrequent washing of clothing. The investigation included interviews, observations, and record reviews, and concluded no violations were substantiated.
Findings
All allegations including failure to safeguard resident property, inadequate supervision, lack of emergency contact methods, uncomfortable room temperature, and insufficient laundry practices were found to be unsubstantiated based on interviews, observations, and record reviews.
Report Facts
Capacity: 70
Census: 49
Complaint Control Number: 56
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Deborah Staggs | Executive Director | Met with during investigation and named in report |
| Renese Howell-Small | Licensing Program Analyst | Conducted the complaint investigation |
| Karen Clemons | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 47
Capacity: 70
Deficiencies: 1
Date: Nov 18, 2025
Visit Reason
The inspection was an unannounced required comprehensive annual inspection of the Sterling Commons Residential Care Facility for the Elderly.
Findings
The facility was found to be operating within its licensed capacity and in safe, clean, and good repair conditions. No deficiencies were cited, but one technical violation was issued for not having emergency kits assembled for sheltering in place during a disaster.
Deficiencies (1)
Facility did not have emergency kits assembled in order to shelter in place during a disaster.
Report Facts
Licensed capacity: 70
Census: 47
Wings: 3
Bedrooms: 39
Hospice waiver beds: 35
Bedridden beds: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debbie Staggs | Executive Director | Met with Licensing Program Analyst during inspection and discussed report |
| Lureen Trujillo | Director of Resident Services | Accompanied Licensing Program Analyst during inspection |
| Michelle Echeverria | Licensing Program Analyst | Conducted the inspection visit |
| Nedra Brown | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 47
Capacity: 70
Deficiencies: 1
Date: Nov 18, 2025
Visit Reason
The inspection was an unannounced required comprehensive annual inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements at the Residential Care Facility for Elderly.
Findings
The facility was found to be operating within its licensed capacity and maintained in good repair with safe conditions for residents. No deficiencies were cited, but one technical violation was issued due to the absence of emergency kits assembled for sheltering in place during a disaster.
Deficiencies (1)
Facility did not have emergency kits assembled in order to shelter in place during a disaster.
Report Facts
Capacity: 70
Census: 47
Wings: 3
Bedrooms: 39
Hospice waiver beds: 35
Bedridden beds: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Debbie Staggs | Executive Director | Met with Licensing Program Analyst during inspection and participated in exit interview |
| Lureen Trujillo | Director of Resident Services | Accompanied Licensing Program Analyst during inspection |
| Michelle Echeverria | Licensing Program Analyst | Conducted the inspection visit |
Inspection Report
Annual Inspection
Census: 59
Capacity: 70
Deficiencies: 0
Date: Dec 6, 2024
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Sterling Commons Residential Care Facility for Elderly (RCFE).
Findings
The facility was found to be operating within approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection, and all required safety equipment, resident accommodations, and staff clearances were verified.
Report Facts
Licensed capacity: 70
Current census: 59
Facility wings: 3
Bedrooms: 39
Hospice waiver beds: 25
Bedridden beds: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Bohner | Director of Community Relations | Met with Licensing Program Analyst during inspection and received report |
| Michelle Echeverria | Licensing Program Analyst | Conducted the inspection and signed the report |
| Nedra Brown | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 58
Capacity: 70
Deficiencies: 0
Date: Jan 10, 2024
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Sterling Commons Residential Care Facility for Elderly.
Findings
The facility was found to be operating within approved capacity and in safe, clean, and good repair conditions with sufficient staffing and proper maintenance of physical plant and food service areas. No deficiencies were cited during this visit.
Report Facts
Resident files reviewed: 4
Staff files reviewed: 4
Facility wings: 3
Bedrooms: 39
Hospice waiver beds: 15
Bedridden beds: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Shelia Orozco | Director of Resident Services | Met with Licensing Program Analyst during inspection and received report. |
| Michelle Echeverria | Licensing Program Analyst | Conducted the inspection visit. |
| Nedra Brown | Licensing Program Manager | Named in report as Licensing Program Manager. |
Inspection Report
Census: 58
Capacity: 70
Deficiencies: 0
Date: Nov 9, 2023
Visit Reason
Licensing Program Analyst Paola Guerrero conducted an unannounced visit to the facility on 11/9/2023 for the purpose of a Health & Safety check.
Findings
No imminent health and/or safety concerns or hazards were observed inside or outside the facility. Sufficient staff were present to provide care, and food supplies were adequate to meet residents' needs.
Report Facts
Food supply days: 3
Food supply days: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced Health & Safety check visit |
| Shelia Orozco | Director of Resident Services | Met with Licensing Program Analyst during the visit |
Inspection Report
Annual Inspection
Census: 49
Capacity: 70
Deficiencies: 0
Date: Jan 6, 2023
Visit Reason
The Licensing Program Analyst conducted an Annual Inspection with a focus on Infection Control at Sterling Commons Memory Care facility.
Findings
The facility was inspected for infection control measures, including COVID-19 signage, availability of hygiene supplies, and mitigation plans. No health or safety concerns or deficiencies were noted during the inspection.
Report Facts
Fire drill date: Dec 16, 2022
Fire extinguisher inspection date: Dec 15, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Deborah Staggs | Administrator | Met with Licensing Program Analyst during inspection |
| Amber Coleman | Licensing Program Analyst | Conducted the annual inspection |
| Nedra Brown | Licensing Program Manager | Named in report header |
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