Inspection Reports for
Stoneridge Creek Pleasanton
Pleasanton, CA 94588, USA, CA, 94588
Back to Facility ProfileDeficiencies (last 5 years)
Deficiencies (over 5 years)
0.4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
90% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
91% occupied
Based on a August 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Annual Inspection
Census: 750
Capacity: 828
Deficiencies: 0
Date: Aug 28, 2025
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analysts to evaluate compliance with licensing requirements.
Findings
The facility was toured and various safety and operational aspects were reviewed, including resident apartments, common areas, emergency equipment, and records. No deficiencies were cited during the visit.
Report Facts
Residents records reviewed: 5
Staff records reviewed: 5
Fire extinguisher last serviced: Jan 16, 2025
Emergency disaster drills last conducted: Jul 30, 2025
Hot water temperature: 112
Hallway temperature: 73
Capacity: 828
Census: 750
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts during inspection |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the inspection |
| David Doidge | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 750
Capacity: 828
Deficiencies: 0
Date: Aug 28, 2025
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The Licensing Program Analysts toured the facility and reviewed resident and staff records, medications, and safety equipment. No deficiencies were cited during the visit.
Report Facts
Fire extinguisher last serviced date: Jan 16, 2025
Emergency disaster drills last conducted date: Jul 30, 2025
Hot water temperature: 112
Hallway temperature: 73
Nonperishable food supply: 7
Perishable food supply: 2
Residents records reviewed: 5
Staff records reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts during inspection |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the inspection |
| David Doidge | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 780
Capacity: 828
Deficiencies: 0
Date: May 9, 2025
Visit Reason
An unannounced Case Management visit was conducted regarding an incident reported on 2025-05-02 involving financial theft by a third party home care agency.
Complaint Details
The visit was complaint-related due to a reported incident of financial theft involving a resident and a third party home care agency. The complaint was investigated and found to have no deficiencies.
Findings
The incident was reported to local police and the home care agency was promptly notified. The facility's mitigation plan includes reminding home care agencies to provide proper training and working collaboratively to prevent future incidents. No deficiencies were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Darlene Marimla | Resident Health Services Director | Interviewed during the visit regarding the financial theft incident. |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
Inspection Report
Complaint Investigation
Census: 780
Capacity: 828
Deficiencies: 0
Date: May 9, 2025
Visit Reason
An unannounced Case Management visit was conducted regarding an incident of financial theft reported to the Community Care Licensing Division on 05/02/2025.
Complaint Details
The visit was complaint-related due to a reported incident of financial theft involving a resident and a third party home care agency. The incident was substantiated by the facility's report to police and notification to the agency.
Findings
The incident involved a resident who experienced financial theft by a third party home care agency. The facility promptly reported the incident to local police and the home care agency, and has a mitigation plan to remind agencies to provide proper training and collaborate to prevent future occurrences. No deficiencies were issued during the visit.
Report Facts
Capacity: 828
Census: 780
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Darlene Marimla | Resident Health Services Director | Interviewed by Licensing Program Analyst regarding the incident |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the unannounced Case Management visit |
| Ezekiel Griffin | Administrator/Director | Facility Administrator named in report header |
Inspection Report
Annual Inspection
Census: 780
Capacity: 828
Deficiencies: 0
Date: Aug 15, 2024
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to assess compliance with licensing regulations.
Findings
The facility was toured and inspected, including resident apartments and common areas. All safety measures, emergency equipment, and records were found to be in compliance. No deficiencies were cited during the visit.
Report Facts
Residents records reviewed: 7
Staff records reviewed: 6
Fire extinguisher last serviced: Jan 4, 2024
Emergency disaster plan last posted: Jun 6, 2023
Emergency disaster drill last conducted: Aug 7, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts during inspection |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the inspection |
| David Doidge | Licensing Program Analyst | Conducted the inspection |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 780
Capacity: 828
Deficiencies: 0
Date: Aug 15, 2024
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The facility was toured and various areas inspected, including residents' apartments and common areas. All safety measures, emergency plans, and records reviewed were found to be complete and in compliance. No deficiencies were cited during the visit.
Report Facts
Residents records reviewed: 7
Staff records reviewed: 6
Fire extinguisher last serviced: Jan 4, 2024
Emergency Disaster Plan last posted: Jun 6, 2023
Emergency disaster drill last conducted: Aug 7, 2024
Hot water temperature: 114
Hallway temperature: 72
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts and explained purpose of visit |
Inspection Report
Complaint Investigation
Census: 780
Capacity: 828
Deficiencies: 0
Date: Jul 10, 2024
Visit Reason
An unannounced Case Management visit was conducted regarding an incident of financial abuse reported to the Community Care Licensing Division on 2024-07-08 involving an independent resident.
Complaint Details
The visit was triggered by a complaint of financial abuse of an independent resident by an unknown individual. The complaint was investigated and no deficiencies were found.
Findings
The Executive Director stated the facility was unaware of the incident until July 5, 2024, but the abuse had been ongoing for some time. There was no concern regarding the resident's well-being at the time of the visit. No deficiencies were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts during the visit and provided information about the incident. |
Inspection Report
Census: 780
Capacity: 828
Deficiencies: 0
Date: Jul 10, 2024
Visit Reason
An unannounced Case Management visit was conducted regarding an incident of financial abuse reported to the Community Care Licensing Division on 2024-07-08 involving an independent resident.
Complaint Details
The visit was triggered by a complaint of financial abuse of an independent resident by an unknown individual. The Executive Director reported no current concerns about the resident's well-being.
Findings
The Executive Director stated the facility was unaware of the abuse until July 5, 2024, but there is currently no concern regarding the resident's well-being. No deficiencies were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analysts during the visit and provided information about the incident. |
| Laura Hall | Licensing Evaluator | Conducted the unannounced Case Management visit. |
| Ardalan Gharachorloo | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
Inspection Report
Annual Inspection
Census: 780
Capacity: 828
Deficiencies: 0
Date: Sep 30, 2023
Visit Reason
An unannounced required one-year inspection was conducted to evaluate compliance with licensing requirements and facility conditions.
Findings
The facility was found to be clean, well-maintained, and in good repair with no deficiencies or citations issued. Resident and staff files were reviewed and found to be in order, and safety measures such as fire clearance and emergency preparedness were verified.
Report Facts
Fire extinguishers: 256
Fire clearance capacity: 558
Hospice waiver residents: 7
Resident files reviewed: 14
Staff files reviewed: 10
Apartment units inspected: 10
Temperature readings: 116
Temperature readings: 117.6
Temperature readings: 113.1
Temperature readings: 113.3
Temperature readings: 110.8
Temperature readings: 119.6
Temperature readings: 118
Temperature readings: 112.6
Kitchen freezer temperature: 0
Refrigerator temperature: 35
Certified administrator hours: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met during inspection and named in report |
| Aman Nagra | Resident Health Services Director | Met during inspection and named in report |
| Kelly Nguyen | Licensing Program Analyst | Conducted the inspection |
| Bennett Fong | Licensing Program Manager | Named in report |
Inspection Report
Annual Inspection
Census: 810
Capacity: 828
Deficiencies: 0
Date: Sep 30, 2023
Visit Reason
The inspection was an unannounced required one-year inspection conducted to evaluate compliance with licensing requirements for the independent living facility.
Findings
The facility was found to be clean, well-maintained, and in good repair with no deficiencies or citations issued. Safety features, emergency preparedness, and resident services were observed to be in compliance.
Report Facts
Fire clearance capacity: 558
Fire extinguishers: 256
Hot water temperatures: Measured temperatures ranged from 110.8 to 119.6 degrees Fahrenheit across various buildings
Kitchen freezer temperature: 0
Refrigerator temperatures: 35
Staff files reviewed: 6
Resident files reviewed: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met during inspection and received copy of report |
| Aman Nagra | Resident Health Services Director | Met during inspection and explained purpose of visit |
| Kelly Nguyen | Licensing Program Analyst | Conducted the inspection |
| Bennett Fong | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Capacity: 828
Deficiencies: 1
Date: Sep 13, 2023
Visit Reason
The visit was an unannounced Case Management - Deficiencies inspection conducted to investigate allegations related to missing comparative data in the Budget Presentation PowerPoints as required by H&SC 1771.8(d).
Findings
The Department found that the comparative data was missing the Year-To-Date actuals in prior years, which is a violation of H&SC 1771.8(d). However, the current 2023 budget presentation included the actual data, indicating correction of the issue. An administrative fine of $1,000 was imposed.
Deficiencies (1)
Comparative data was missing the Year-To-Date actuals as required by H&SC 1771.8(d).
Report Facts
Administrative fine amount: 1000
Total licensed capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met during the inspection and involved in the investigation |
| Warren Spieker | Managing Partner | Involved in the investigation regarding allegations |
| Allison Nakatomi | Licensing Program Manager | Named as supervisor and licensing program manager |
| Jennifer Walden | Licensing Program Analyst | Licensing evaluator and program analyst who created the report |
Inspection Report
Capacity: 828
Deficiencies: 1
Date: Sep 13, 2023
Visit Reason
The visit was an unannounced case management inspection focused on deficiencies related to the facility's budget presentation and compliance with Health and Safety Code 1771.8(d).
Findings
The Department found that the facility's Budget Presentation PowerPoints were missing the required year-to-date actuals data for prior years, constituting a violation of H&SC 1771.8(d). The issue was corrected by the time of the report with the submission of the current 2023 budget presentation including actual data. A $1,000 administrative fine was imposed.
Deficiencies (1)
Comparative data in the Budget Presentation PowerPoints was missing the year-to-date actuals as required by H&SC 1771.8(d).
Report Facts
Administrative fine amount: 1000
Plan of Correction due date: 0
Capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Met during the unannounced visit and involved in the investigation |
| Warren Spieker | Managing Partner | Involved in investigation discussions |
| Jennifer Walden | Licensing Evaluator | Conducted the inspection and signed the report |
| Allison Nakatomi | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Aug 29, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-06-30 alleging that the provider incorrectly included litigation expenses in the monthly care fee increase calculation.
Complaint Details
The complaint alleged that the provider included legal expenses in the monthly care fee increase calculation improperly. The Department found the allegation unsubstantiated after review and investigation.
Findings
The Department investigated the allegation by interviewing the complainant and the Executive Director and reviewing relevant budget documents. It found that legal expenses to defend the community are appropriate costs, but government-imposed fines and penalties are not. The Department determined the allegation to be unsubstantiated.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during the complaint investigation |
| Jennifer Walden | Licensing Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Supervisor | Supervisor overseeing the complaint investigation |
| Katie Anderson | Attended the complaint finding delivery |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Aug 29, 2023
Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that the provider incorrectly included litigation expenses in the monthly care fee increase calculation.
Complaint Details
The complaint alleged that the provider included legal expenses in the monthly care fee increase calculation, which should not be included under Health and Safety Code section 1788(a)(22)(B). The investigation found the allegation unsubstantiated.
Findings
The Department reviewed documents and interviewed relevant parties, concluding that legal expenses to defend the community are appropriate costs and were not improperly included in the fee increase. The allegation was found to be unsubstantiated.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during the complaint investigation |
| Jennifer Walden | Evaluator / Licensing Program Analyst | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was conducted as an unannounced complaint investigation following allegations that the provider deliberately overstated operating costs and underestimated revenue in the budget, and failed to keep minutes pertaining to decisions made.
Complaint Details
The complaint alleged deliberate overstatement of operating costs and understatement of revenue to increase Net Operating Income, and failure to keep minutes of decisions made. Both allegations were found to be unfounded.
Findings
The investigation found the allegations to be unfounded. The provider's budget projections were reasonable with less than 4% difference from actuals, and there was no evidence of deliberate overestimation or understatement. Additionally, the provider, being a Limited Liability Company without a governing body, was not required to maintain meeting minutes.
Report Facts
Total licensed capacity: 828
Percentage difference: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during investigation |
| Jennifer Walden | Evaluator / Licensing Program Analyst | Conducted investigation and signed report |
| Allison Nakatomi | Licensing Program Manager | Named as Licensing Program Manager on report |
| Warren Spieker | Managing Partner | Interviewed during investigation |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that the provider deliberately overstated operating costs and underestimated revenue in the budget, and failed to keep minutes pertaining to decisions made.
Complaint Details
The complaint alleged deliberate financial misrepresentation and failure to keep meeting minutes. Both allegations were found to be unfounded after review of financial documents and statutes.
Findings
The investigation found the allegations to be unfounded. The financial projections were reasonable with less than 4% difference from actuals, and there was no evidence of deliberate overestimation or understatement. Additionally, the provider, being a Limited Liability Company without a governing body, was not required to maintain meeting minutes.
Report Facts
Total licensed capacity: 828
Percentage difference between projections and actual revenue/expenses: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during investigation regarding financial allegations |
| Warren Spieker | Managing Partner | Interviewed during investigation regarding financial allegations |
| Jennifer Walden | Licensing Evaluator | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was conducted as an unannounced complaint investigation regarding an allegation that the provider failed and refused to disclose to residents all the bases on which increases have been estimated.
Complaint Details
The complaint alleged that the provider failed and refused to disclose to residents all the bases on which increases have been estimated, violating H&SC §1788(a)(22)(B). The allegation was unsubstantiated after review of documentation and interviews.
Findings
The investigation found that the provider did disclose sufficient information detailing the factors used to determine the Monthly Care Fee Increase (MCFI). The allegation was determined to be unsubstantiated due to lack of evidence that the provider failed to disclose the factors.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during the investigation |
| Jennifer Walden | Evaluator / Licensing Program Analyst | Conducted the investigation and signed the report |
| Allison Nakatomi | Licensing Program Manager | Named in report as Licensing Program Manager |
| Warren Spieker | Managing Partner of Continuing Life, Inc. | Interviewed during the investigation |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-02-16 alleging that the provider failed and refused to disclose to residents all the bases on which increases have been estimated.
Complaint Details
The complaint alleged that the provider failed and refused to disclose to residents all the bases on which increases have been estimated, violating H&SC §1788(a)(22)(B). The allegation was found unsubstantiated after review of documentation and interviews.
Findings
The investigation found that the provider sufficiently disclosed the factors used in determining the Monthly Care Fee Increase (MCFI), and the allegation was determined to be unsubstantiated due to lack of evidence that the provider failed to disclose the factors.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Executive Director | Interviewed during complaint investigation |
| Warren Spieker | Managing Partner | Interviewed during complaint investigation |
| Jennifer Walden | Licensing Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that the provider failed to include resident representatives in budget meetings, withheld budget information from residents, and included a provision in the Resident Care Agreement about raising rates that violates the Health and Safety Code.
Complaint Details
The complaint alleged that the provider excluded resident representatives from budget meetings, failed to provide residents with all budget information, and included a rate increase provision violating the Health and Safety Code. The investigation concluded these allegations were unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence that access to documentation or information was withheld from resident representatives during budget meetings, and the Resident Care Agreements did not violate the Health and Safety Code. Therefore, all allegations were determined to be unsubstantiated.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Walden | Evaluator / Licensing Program Analyst | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Ezekiel Griffin | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-02-16 alleging that the provider failed to include resident representatives in budget meetings, withheld budget information, and included a provision in the Resident Care Agreement about raising rates that violates the Health and Safety Code.
Complaint Details
The complaint alleged failure to include resident representatives in budget meetings, withholding budget information, and improper provisions about raising rates in the Resident Care Agreement. The investigation concluded these allegations were unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence that access to documentation or information was withheld from resident representatives during budget meetings, and the reviewed Resident Care Agreements did not violate the Health and Safety Code. Therefore, all allegations were determined to be unsubstantiated.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Walden | Evaluator | Conducted the complaint investigation |
| Ezekiel Griffin | Administrator | Facility administrator named in the report |
| Allison Nakatomi | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 785
Capacity: 828
Deficiencies: 0
Date: Dec 14, 2022
Visit Reason
The inspection was an unannounced required one-year infection control inspection conducted to complete the required annual infection control review.
Findings
The facility was found to be clean and in good repair with no deficiencies observed. Fire extinguishers were inspected recently, food preparation areas were clean and compliant, and all staff files reviewed had health clearance. No citations were issued during the inspection.
Report Facts
Fire extinguishers: 256
Staff files reviewed: 18
Kitchen freezer temperature: 0
Refrigerator temperature: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with Licensing Program Analyst during inspection |
| Kelly Nguyen | Licensing Program Analyst | Conducted the inspection |
| Bennett Fong | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 785
Capacity: 828
Deficiencies: 0
Date: Dec 14, 2022
Visit Reason
The inspection was an unannounced required one-year infection control inspection conducted to complete the required annual infection control evaluation.
Findings
The facility was found to be clean and in good repair with no deficiencies or citations issued. All evaluated areas including apartments, kitchens, emergency systems, fire extinguishers, and food preparation areas were compliant. Staff health clearances were complete.
Report Facts
Fire extinguishers: 256
Staff files reviewed: 18
Staff with health clearance: 18
Food perishables supply: 2
Food non-perishables supply: 7
Hot water temperature: 112.5
Kitchen freezer temperature: 0
Refrigerator temperature: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with Licensing Program Analyst during inspection and named in report |
| Kelly Nguyen | Licensing Program Analyst | Conducted the inspection |
| Bennett Fong | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Routine
Census: 771
Capacity: 828
Deficiencies: 0
Date: Sep 14, 2021
Visit Reason
The inspection was an unannounced Infection Control Inspection conducted as a required 1-year routine visit.
Findings
The Licensing Program Analyst toured the facility and observed compliance with COVID-19 infection control measures including signage, PPE availability, hand washing stations, and screening protocols. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with Licensing Program Analyst during inspection. |
| Allison O'Hollaren | Licensing Program Analyst | Conducted the Infection Control Inspection. |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report header. |
Inspection Report
Complaint Investigation
Census: 771
Capacity: 828
Deficiencies: 0
Date: Sep 14, 2021
Visit Reason
The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 08/17/2021 regarding the facility being in disrepair and water supply contamination.
Complaint Details
Complaint was regarding facility disrepair and contaminated water supply. The complaint was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis.
Findings
The investigation included interviews with the administrator, residents, and city water specialists, as well as water testing. The complaint was found to be unfounded as water tests met all regulatory requirements and the allegation was dismissed.
Report Facts
Capacity: 828
Census: 771
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with during complaint investigation and exit interview |
| Allison O'Hollaren | Licensing Program Analyst | Conducted complaint investigation |
| Jill Clancy-Czuleger | Licensing Program Analyst who assisted in investigation | |
| Yvonne Flores-Larios | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 771
Capacity: 828
Deficiencies: 0
Date: Sep 14, 2021
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 08/17/2021 alleging that the facility is in disrepair and the water supply is contaminated.
Complaint Details
The complaint alleged that the facility was in disrepair and the water supply was contaminated. After investigation, the complaint was determined to be unfounded, meaning the allegation was false or without reasonable basis.
Findings
The investigation included interviews with the administrator, residents, and City of Pleasanton laboratory specialists, as well as water testing and review of water quality reports. The complaint was found to be unfounded as water tests met all regulatory requirements.
Report Facts
Capacity: 828
Census: 771
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with during the complaint investigation and exit interview |
| Allison O'Hollaren | Licensing Program Analyst | Conducted the complaint investigation |
| Yvonne Flores-Larios | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Routine
Census: 771
Capacity: 828
Deficiencies: 0
Date: Sep 14, 2021
Visit Reason
The inspection was an unannounced infection control inspection conducted as a required one-year visit to assess compliance with infection control protocols.
Findings
The inspection found that the facility maintained adequate COVID-19 signage, hand washing stations, PPE, and supplies. Screening questions were in place for staff, residents, and visitors, and commonly touched surfaces were disinfected frequently. No deficiencies were cited during the visit.
Report Facts
Capacity: 828
Census: 771
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ezekiel Griffin | Administrator | Met with Licensing Program Analyst during inspection |
| Allison O'Hollaren | Licensing Program Analyst | Conducted the infection control inspection |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Apr 20, 2021
Visit Reason
This was an unannounced complaint investigation visit conducted due to an allegation that the facility fails to provide basic services.
Complaint Details
The complaint was investigated following an allegation that the facility fails to provide basic services. The complaint was found to be unfounded and dismissed.
Findings
The investigation found the complaint to be unfounded, meaning the allegation was false, could not have happened, or was without reasonable basis. The Department was unable to substantiate the allegation and determined the facility had not violated continuing care contract statutes.
Report Facts
Facility capacity: 828
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Praveen Singh | Licensing Program Analyst | Conducted the unannounced tele-visit and investigation |
| Ezekiel Griffin | Executive Director | Met with Licensing Program Analyst during investigation |
| Yvonne Flores-Larios | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Capacity: 828
Deficiencies: 0
Date: Apr 20, 2021
Visit Reason
This was an unannounced complaint investigation visit conducted via video conference due to a complaint alleging that the facility fails to provide basic services.
Complaint Details
The complaint alleged that the facility failed to provide basic services. The complaint was investigated and found to be unfounded.
Findings
The investigation found the complaint to be unfounded, determining that the allegation was false, could not have happened, and/or was without reasonable basis. The facility was found not to have violated any continuing care contract statutes.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Praveen Singh | Licensing Program Analyst | Conducted the complaint investigation tele-visit and delivered findings. |
| Ezekiel Griffin | Executive Director | Met with the Licensing Program Analyst during the investigation. |
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