Summerfield Memory Care of Redlands

Memory Care in Redlands

Overview of Summerfield Memory Care of Redlands

Situated in the heart of picturesque Redlands, California, Summerfield Memory Care of Redlands emerges as a distinguished senior living community. Housing 56 tastefully furnished assisted living suites, as well as respite care and short-term stay apartments tailored for older adults with specialized needs, this community epitomizes comfort and care. With a dedicated team available 24/7, Summerfield Memory Care of Redlands ensures personalized services for every resident.

Positioned in historic Redlands, celebrated for its parks, museums, and historic structures, the community is a haven committed to providing a secure and comfortable environment for its residents, making it an ideal place for seniors to call home. From family-style dining to various social and educational activities, residents delight in the amenities, including an in-house beauty salon, activity room, and efficient laundry and housekeeping services.

(909) 793-9500
Bed community size
75-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
52%
Lower than the California average: 72.8%
Occupied beds
39 / 75
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceApril 13, 2020
CountySan Bernardino
RCFE Number361880786

Ownership & Operating Entity

Summerfield Memory Care of Redlands is legally operated by Snh Cal Tenant Llc; Northstar Senior Living,inc., and administrated by Rachelle Wheaton.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Game/Movie Nights
Beauty Salon
Coro Health Music Programs
Housekeeping
Pet Therapy
Bistro
Library
In-House Doctor Visits
Memory Care Units
Specific ProgramsVIP Respite Care, Day Stay Program, Community Life, Upcoming Events

Dining & Nutrition

Food DescriptionFamily-style dining rooms with a focus on nutrition.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Summerfield Memory Care of Redlands

Respite Care Memory Care

Contact Summerfield Memory Care of Redlands

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

The data displayed corresponds to the last 6 years.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.

Since 2021 vs. California state average
Overall vs. California average 6 Worse Metrics worse than California average:
• Serious citations (Type A) (100% above)
• Total visits (138% above)
• Complaint visits (69% above)
• Other visits (57% above)
• Official inspections (25% above)
• Complaint investigations (90% above)
2 Better Metrics better than California average:
• Total citations (30% below)
• Moderate citations (Type B) (75% below)
Latest Inspection March 6, 2026 Complaint Investigation

Citations Info Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.

MetricThis FacilityCalifornia Averagevs. California Avg
Total citations Info Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types. 710 This facility has 30% fewer total citations than a typical California facility (7 vs. California avg 10).↓ 30% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 63 This facility has 100% more serious citations (type a) than a typical California facility (6 vs. California avg 3).↑ 100% worse
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe. 14 This facility has 75% fewer moderate citations (type b) than a typical California facility (1 vs. California avg 4).↓ 75% better

Inspections & Visits Info Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.

MetricThis FacilityCalifornia Averagevs. California Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3816 This facility has 138% more total visits than a typical California facility (38 vs. California avg 16).↑ 138% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns. 2213 This facility has 69% more complaint visits than a typical California facility (22 vs. California avg 13).↑ 69% worse
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has 57% more other visits than a typical California facility (11 vs. California avg 7).↑ 57% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California facility (5 vs. California avg 4).↑ 25% worse
Complaint Investigations Info Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 22 complaint visits. 1910 This facility has 90% more complaint investigations than a typical California facility (19 vs. California avg 10).↑ 90% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with several substantiated neglect findings but mostly unsubstantiated complaints and no recent deficiencies. The latest inspection on March 6, 2026, cited no deficiencies, while prior investigations found substantiated neglect involving failure to perform first aid in a resident’s choking death (October 29, 2025) and unsafe resident restraints (June 11, 2025). Complaint investigations since then have been unsubstantiated or found no deficiencies, indicating some improvement but ongoing concerns about resident safety and staff competency.

Read the full state inspection reports, including specific deficiencies and facility responses.

Show Inspection Reports

Video

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Video tour: Summerfield Memory Care of Redlands
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Living Spaces & Floor Plans

Summerfield Of Redlands Suite
Summerfield Of Redlands Studio

Financial Assistance for
Memory Care in California

Summerfield Memory Care of Redlands is located in Redlands, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Summerfield Memory Care of Redlands

Address 9.2 miles from city center Info Estimated distance in miles from Redlands's city center to Summerfield Memory Care of Redlands's address, calculated via Google Maps. — 0.66 miles to nearest hospital (Redlands Community Hospital)

Calculate Travel Distance to Summerfield Memory Care of Redlands

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Memory Care around Redlands The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Summerfield Memory Care of Redlands
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Redlands (South Redlands)75No 63 52266 52.0% A+Snh Cal Tenant Llc; Northstar Senior Living,Inc.Studio / Suite

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