Inspection Reports for
Summerfield of Fresno
6075 N Marks Ave, Fresno, CA 93711, United States, CA, 93711
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
22.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
463% worse than California average
California average: 4 deficiencies/yearDeficiencies per year
120
90
60
30
0
Census
Latest occupancy rate
81% occupied
Based on a February 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 3
Date: Feb 24, 2026
Visit Reason
The inspection was an unannounced case management visit conducted due to deficiencies found during an investigation of complaint #24-AS-20250728163307, specifically related to the facility's failure to supply incident reports for a resident eloping and other safety concerns.
Complaint Details
The visit was triggered by complaint #24-AS-20250728163307. The complaint investigation found deficiencies including failure to report incidents of resident elopement and safety issues with locked gates and delayed egress doors.
Findings
The inspection found multiple deficiencies including padlocks on all perimeter gates without proper fire clearance, a delayed egress door that did not open within the required time, and failure to report incidents of a resident eloping. Immediate civil penalties were assessed for some violations.
Deficiencies (3)
Facility gates were observed with padlocks without proper fire clearance approval, posing an immediate health and safety risk.
Delayed egress door in Garden kitchenette took 38 seconds to open and did not open from outside to inside, posing harm to residents.
Facility failed to report incidents of resident R1 eloping on 7/25/25 and 8/2/25 to the Department as required.
Report Facts
Immediate civil penalty: 500
Census: 52
Total capacity: 64
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the inspection and signed the report. |
| Sheree Addison | Executive Director | Met with Licensing Program Analyst during inspection and involved in plan of correction. |
| Bryant Ward | Business Office Manager | Met with Licensing Program Analyst at start of inspection. |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 1
Date: Feb 24, 2026
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-07-28 regarding inadequate staff supervision resulting in resident elopement.
Complaint Details
The complaint was substantiated based on evidence including interviews, documentation review, and observations. The resident was found outside the facility unsupervised on two occasions, contrary to medical assessment restrictions.
Findings
The investigation substantiated the allegation that staff failed to provide adequate supervision, resulting in a resident eloping from the facility on two occasions. Deficiencies were cited related to personnel requirements and supervision.
Deficiencies (1)
Facility personnel were not sufficient in numbers and competent to provide necessary services, resulting in a resident eloping unsupervised on 7/25/25 and 8/2/25, posing immediate health and safety risks.
Report Facts
Capacity: 64
Census: 52
Deficiency count: 1
Plan of Correction Due Date: Feb 25, 2026
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Sheree Addison | Executive Director | Facility representative involved in interviews and plan of correction development |
| Bryant Ward | Business Office Manager | Met with Licensing Program Analyst during investigation |
Inspection Report
Annual Inspection
Census: 48
Capacity: 64
Deficiencies: 0
Date: Feb 10, 2026
Visit Reason
An unannounced annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be in good repair with clean bedrooms, adequate food supply, operational safety equipment, and no deficiencies observed or cited during the inspection.
Report Facts
Residents on hospice: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sheree Addison | Executive Director | Met with Licensing Program Analyst during inspection |
| Robert Huntley | Administrator | Named as facility administrator |
| Sarah Hurt | Licensing Program Analyst | Conducted the inspection |
| Brenda Chan | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 64
Deficiencies: 0
Date: Feb 6, 2026
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff do not treat residents with dignity or respect.
Complaint Details
The complaint allegation was that staff did not treat residents with dignity or respect. The investigation was unsubstantiated as no evidence or witnesses supported the allegation.
Findings
The investigation found that a conflict occurred between a resident and staff related to routine changes and anxiety, but there was no evidence of verbal abuse or ongoing disrespectful behavior. The allegation was unsubstantiated due to lack of sufficient evidence.
Report Facts
Complaint Control Number: 24
Capacity: 64
Census: 49
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sarah Hurt | Licensing Program Analyst | Conducted the complaint investigation visit |
| Sheree Addison | Executive Director | Met with the evaluator during the investigation |
| Brenda Chan | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 64
Deficiencies: 0
Date: Feb 6, 2026
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff do not treat residents with dignity or respect.
Complaint Details
The complaint alleging staff did not treat residents with dignity or respect was unsubstantiated after investigation. Resident 1 did not corroborate the allegations, and no witnesses or additional evidence supported the claim.
Findings
The investigation found that a conflict occurred between a resident and staff related to routine changes and the resident's anxiety. There was no evidence of verbal abuse or ongoing disrespectful behavior, and the allegation was unsubstantiated.
Report Facts
Capacity: 64
Census: 49
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sarah Hurt | Licensing Program Analyst | Conducted the complaint investigation visit |
| Sheree Addison | Executive Director | Met with the evaluator during the investigation |
| Brenda Chan | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Follow-Up
Census: 47
Capacity: 64
Deficiencies: 2
Date: Nov 24, 2025
Visit Reason
This unannounced case management visit was conducted due to deficiencies observed during a complaint visit on the same date.
Complaint Details
The visit was triggered by deficiencies observed during a complaint visit #24-AS-20251118140904 conducted on the same date.
Findings
The visit found that staff member S1 was working without fingerprint clearance and staff member S2 was working without being associated with the facility. Immediate civil penalties were assessed for both violations.
Deficiencies (2)
S1 observed working at the facility without fingerprint clearance, posing an immediate health and safety risk.
S2 observed working at the facility without being associated to the facility, posing an immediate health and safety risk.
Report Facts
Civil penalty amount: 500
Civil penalty amount: 100
Capacity: 64
Census: 47
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sheree Addison | Executive Director | Met with Licensing Program Analyst during inspection and involved in plan of correction |
| Mary Garza | Licensing Program Analyst | Conducted the inspection and signed the report |
| Robert Huntley | Administrator/Director | Named as facility administrator |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 5
Date: Aug 6, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-06-09 regarding inadequate medical care, scabies outbreak control, feeding, food supply, and linen provision at the facility.
Complaint Details
The complaint investigation was substantiated based on the preponderance of evidence standard per Title 22. The allegations included failure to meet medical care needs, control a scabies outbreak, ensure adequate feeding, maintain food supply, and provide clean linen.
Findings
Based on records reviewed, interviews, and observations, the allegations were substantiated. Deficiencies were issued related to the complaints, and a plan of correction was made and reviewed with the Regional VP of Operations.
Deficiencies (5)
Staff does not ensure resident's medical care needs are being met.
Staff is not preventing the spread of a scabies outbreak.
Staff does not ensure residents are adequately fed.
Staff does not ensure facility has adequate food supply.
Staff does not ensure residents are provided clean linen.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and received findings; involved in plan of correction. |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 1
Date: Aug 6, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-06-10 regarding failure to notify residents' families of a scabies outbreak.
Complaint Details
The complaint was substantiated based on records reviewed, interviews, and observations. The licensee did not comply with notification requirements, posing a potential health, safety, and personal rights risk to residents.
Findings
The investigation substantiated the allegation that the facility did not notify residents' families of the scabies outbreak. Deficiencies were issued related to failure to comply with personal rights regulations, posing potential health and safety risks to residents.
Deficiencies (1)
Failure to notify residents' representatives of a verified scabies outbreak, violating personal rights under CCR 87468.1(a)(8).
Report Facts
Capacity: 64
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and involved in exit interview and plan of correction |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 1
Date: Aug 6, 2025
Visit Reason
This is an unannounced complaint investigation visit triggered by a complaint received on 2025-07-28 regarding the facility's failure to prevent the spread of scabies.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. Deficiencies were issued on complaint #24-AS-20250609132723 and if not corrected, will have a direct impact on persons in care.
Findings
Based on records reviewed, interviews, and observations, the allegations were substantiated. Deficiencies were issued related to the complaint and a plan of correction was made and reviewed with the Regional VP of Operations.
Deficiencies (1)
Facility did not prevent the spread of scabies.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and participated in exit interview and plan of correction. |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 1
Date: Aug 6, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-07-28 regarding inadequate supplies to meet residents' toileting needs.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. Deficiencies were issued on complaint #24-AS-20250306091730 and will have a direct impact on persons in care if not corrected.
Findings
The Licensing Program Analyst found the allegations substantiated based on records reviewed, interviews, and observations. Deficiencies were issued related to the complaint, and a plan of correction was made and reviewed.
Deficiencies (1)
Staff do not have adequate supplies to meet residents toileting needs
Report Facts
Facility capacity: 64
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and participated in exit interview and plan of correction |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 2
Date: Aug 6, 2025
Visit Reason
An office meeting was conducted to discuss concerns identified by the Department, the operations of the facility, and the number of complaints received for Summerfield of Fresno. The visit followed multiple complaints and a prior Non-compliance meeting addressing citations related to care, supervision, hygiene, staff training, and other issues.
Complaint Details
The Department received 14 complaints in six months alleging concerns related to care and supervision, staffing, resident hygiene, a Scabies outbreak, staff training, and food. Allegations where the preponderance of evidence was met were substantiated. Civil penalties were issued.
Findings
The Department received 14 complaints over six months alleging issues with care and supervision, staffing, resident hygiene, a Scabies outbreak, staff training, and food. Case management deficiencies were also cited, including Reporting Requirements, Fire Clearance with Civil Penalty, and Reappraisals. Findings for complaints were substantiated, and civil penalties were issued. The facility provided proof of corrections and plans to address the deficiencies.
Deficiencies (2)
Care and supervision, meeting resident’s personal and hygiene needs, safeguarding resident’s personal belongings, ensuring hazardous items and materials were inaccessible, and staff training issues.
Case management deficiencies including Reporting Requirements, Fire Clearance with Civil Penalty, and Reappraisals.
Report Facts
Complaints received: 14
Capacity: 64
Census: 53
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Administrator/Executive Director | Newly hired Executive Director/Administrator effective 8/4/25, mentioned in relation to addressing issues |
| Dan Gormley | Regional Vice President of Operations | Met with during the inspection, stated former Administrator/ED Rob and LVN Gabe were not transparent |
| Brenda White | Regional Manager | Present during the office meeting discussing concerns |
| See Moua | Licensing Program Manager | Present during the office meeting and named as Licensing Program Manager |
| Mary Garza | Licensing Program Analyst | Present during the office meeting and named as Licensing Program Analyst |
| Steve Kregel | COO/Owners | Present during the office meeting discussing concerns |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 4
Date: Aug 6, 2025
Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2025-03-06 regarding multiple allegations including facility odor, unmet resident incontinence needs, violation of residents' personal rights, untimely response to resident representatives, frozen food served, and night staff sleeping during shift.
Complaint Details
The complaint investigation was substantiated based on evidence meeting the preponderance of evidence standard per Title 22. Allegations included odor, unmet incontinence needs, personal rights violations, untimely responses, frozen food, and sleeping staff.
Findings
The investigation substantiated all allegations based on records, interviews, and observations. Deficiencies were cited related to personnel requirements, facility maintenance, administrator qualifications, and residents' personal rights, posing immediate or potential health, safety, and personal rights risks to residents.
Deficiencies (4)
Facility personnel were insufficient and incompetent to meet residents' incontinence needs, served frozen food, and night staff were sleeping during shift.
Facility had an overwhelming odor of incontinence, residents' rooms had feces on walls, and dirty laundry piled in bathrooms.
Administrator did not respond timely to resident representatives and was not present at the facility an appropriate amount of time.
Facility staff did not prevent incidents between residents, violating personal rights.
Report Facts
Capacity: 64
Census: 53
Deficiency count: 4
Plan of Correction Due Dates: Aug 7, 2025
Plan of Correction Due Dates: Aug 8, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst during exit interview and developed plan of correction |
| Beronica Galindo | Administrator | Named in findings related to untimely response to resident representatives and insufficient presence at facility |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 5
Date: Aug 6, 2025
Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2025-04-04 regarding multiple allegations of neglect and inadequate care at the facility.
Complaint Details
The complaint was substantiated based on records reviewed, interviews, and observations. The preponderance of evidence standard was met per Title 22. Deficiencies were issued on complaint #24-AS-20250306091730.
Findings
The investigation substantiated the allegations including worsening of a resident's wound due to staff neglect, improper assistance with dental prosthetics, failure to change resident clothing, failure to safeguard personal belongings, and failure to assist with meals. Deficiencies were issued and a plan of correction was made.
Deficiencies (5)
Resident’s wound worsened due to staff neglect
Staff did not properly assist resident with dental prosthetic devices
Staff left resident in the same clothing for extended period
Staff did not safeguard resident’s personal belongings
Staff did not assist residents with their meals
Report Facts
Facility capacity: 64
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and made plan of correction |
| Beronica Galindo | Administrator | Facility administrator named in report header |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 7
Date: Aug 6, 2025
Visit Reason
Unannounced visit/investigation of a complaint received on 2025-04-15 regarding multiple allegations of inadequate care and staffing issues at the facility.
Complaint Details
The complaint was substantiated based on records reviewed, interviews, and observations. The preponderance of evidence standard was met per Title 22. Deficiencies were issued on complaint #24-AS-20250306091730.
Findings
The investigation substantiated the allegations including residents left in soiled clothing, lack of shower assistance, unclean rooms, inadequate food service, unmet wound care needs, staff sleeping on shift, and insufficient administrator presence. Deficiencies were issued and a plan of correction was made.
Deficiencies (7)
Staff left residents in soiled clothing for an extended period of time
Staff did not provide shower assistance to residents in care
Staff did not clean resident's room
Staff did not provide adequate food service to residents in care
Staff did not ensure resident's wound care needs were met
Staff sleep while on shift
Administrator is not present at the facility an appropriate amount of time
Report Facts
Capacity: 64
Census: 53
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and received findings; involved in plan of correction |
| Robert Huntley | Administrator | Named in allegations regarding insufficient presence at the facility |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 0
Date: Aug 6, 2025
Visit Reason
Unannounced visit/investigation of a complaint received on 2025-04-15 regarding staff not having current training.
Complaint Details
The complaint alleging staff do not have current training was investigated and found unsubstantiated based on the preponderance of evidence standard per Title 22.
Findings
Based on records reviewed, interviews, and observations, the allegations were unsubstantiated and no deficiencies were cited during the visit.
Report Facts
Capacity: 64
Census: 53
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 4
Date: Aug 6, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations received on 2025-03-06 regarding odor, unmet incontinence needs, violation of residents' personal rights, untimely response to authorized representatives, frozen food served, and night staff sleeping during shifts.
Complaint Details
The complaint investigation was substantiated. Allegations included odor, unmet incontinence needs, violation of personal rights, untimely response to representatives, frozen food served, and night staff sleeping. The plan of correction was made and reviewed during the exit interview.
Findings
The investigation substantiated all allegations based on records, interviews, and observations. Deficiencies were issued related to personnel requirements, facility maintenance, administrator qualifications, and personal rights violations, posing immediate or potential health, safety, and personal rights risks to residents.
Deficiencies (4)
Facility personnel not meeting residents' incontinence needs, serving frozen food, and night staff sleeping during shift.
Facility had overwhelming odor of incontinence, feces on walls, and dirty laundry piled in bathrooms.
Administrator did not respond to resident representatives timely and was not present an appropriate amount of time.
Facility staff did not prevent incidents between residents violating personal rights.
Report Facts
Capacity: 64
Census: 53
Deficiencies cited: 4
Plan of Correction Due Dates: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst during investigation and exit interview; involved in plan of correction |
| Beronica Galindo | Administrator | Named in deficiency related to administrator qualifications and untimely response to resident representatives |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 5
Date: Aug 6, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted due to a complaint received on 2025-04-04 regarding alleged neglect and inadequate care at the facility.
Complaint Details
The complaint was substantiated based on records reviewed, interviews, and observations. The preponderance of evidence standard was met per Title 22. Deficiencies were issued on complaint #24-AS-20250306091730.
Findings
The investigation substantiated the allegations including resident wound worsening due to staff neglect, improper assistance with dental prosthetic devices, leaving residents in the same clothing for extended periods, failure to safeguard personal belongings, and lack of assistance with meals. Deficiencies were issued based on these findings.
Deficiencies (5)
Resident’s wound worsened due to staff neglect
Staff did not properly assist resident with dental prosthetic devices
Staff left resident in the same clothing for extended period
Staff did not safeguard resident’s personal belongings
Staff did not assist residents with their meals
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and received findings; made plan of correction |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 7
Date: Aug 6, 2025
Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2025-04-15 regarding multiple allegations of inadequate care and staffing issues at the facility.
Complaint Details
The complaint investigation was substantiated. The allegations included staff neglect and inadequate supervision. A plan of correction was made and reviewed with the Regional VP of Operations, Dan Gormley.
Findings
The investigation substantiated the allegations based on records reviewed, interviews, and observations. Deficiencies were issued related to staff leaving residents in soiled clothing, lack of shower assistance, unclean rooms, inadequate food service, unmet wound care needs, staff sleeping on shift, and insufficient administrator presence.
Deficiencies (7)
Staff left residents in soiled clothing for an extended period of time
Staff did not provide shower assistance to residents in care
Staff did not clean resident's room
Staff did not provide adequate food service to residents in care
Staff did not ensure resident's wound care needs were met
Staff sleep while on shift
Administrator is not present at the facility an appropriate amount of time
Report Facts
Capacity: 64
Census: 53
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Evaluator who conducted the complaint investigation |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst and received findings |
| Robert Huntley | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 0
Date: Aug 6, 2025
Visit Reason
This was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-04-15 alleging that staff do not have current training.
Complaint Details
The complaint was unsubstantiated as the preponderance of evidence standard was not met per Title 22.
Findings
Based on records reviewed, interviews completed, and observations, the allegations were found to be unsubstantiated. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Dan Gormley | Regional VP of Operations | Met with Licensing Program Analyst during the investigation and exit interview. |
Inspection Report
Complaint Investigation
Census: 53
Capacity: 64
Deficiencies: 11
Date: Aug 6, 2025
Visit Reason
An office meeting was conducted to discuss concerns identified by the Department, the operations of the facility, and the number of complaints received for Summerfield of Fresno. The visit was triggered by multiple complaints and prior non-compliance citations.
Complaint Details
The Department received 14 complaints over 6 months alleging concerns related to care and supervision, staffing, resident hygiene, a Scabies outbreak, staff training, and food. Allegations where the preponderance of evidence was met were substantiated. Civil penalties were issued.
Findings
The Department received 14 complaints over 6 months alleging issues related to care and supervision, staffing, resident hygiene, a Scabies outbreak, staff training, and food. Case management deficiencies were also cited, including Reporting Requirements, Fire Clearance with Civil Penalty, and Reappraisals. Allegations with a preponderance of evidence were substantiated and civil penalties were issued.
Deficiencies (11)
Care and supervision, meeting resident’s personal and hygiene needs
Safeguarding resident’s personal belongings
Ensuring hazardous items and materials were inaccessible
Staff training deficiencies
Food services concerns
Staff and resident’s records deficiencies
Staffing issues
Seeking timely medical attention
Reporting Requirements deficiency
Fire Clearance with Civil Penalty
Reappraisals deficiency
Report Facts
Complaints received: 14
Capacity: 64
Census: 53
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Administrator/Executive Director | Newly hired Executive Director/Administrator effective 8/4/25, mentioned in relation to addressing issues |
| Dan Gormley | Regional Vice President of Operations | Met during the inspection and mentioned in relation to facility operations and concerns |
| Brenda White | Regional Manager | Present during the office meeting discussing concerns |
| See Moua | Licensing Program Manager | Present during the meeting and named as Licensing Program Manager |
| Mary Garza | Licensing Program Analyst | Present during the meeting and named as Licensing Program Analyst |
| Steve Kregel | COO/Owner | Present during the meeting discussing concerns |
| Allen Flores | Clinical Oversight Nurse | Mentioned as coming in for infection control oversight related to Scabies outbreak |
| Rob | Former Administrator/Executive Director | Mentioned by COO and VP of Operations as not transparent and not communicating issues |
| Gabe | Former LVN | Mentioned by COO and VP of Operations as not transparent and not communicating issues |
Inspection Report
Follow-Up
Census: 52
Capacity: 64
Deficiencies: 1
Date: Jul 15, 2025
Visit Reason
This unannounced case management visit was conducted due to observations made during a subsequent complaint visit on 7/15/2025.
Complaint Details
The visit was triggered by observations made during a complaint investigation (#24-AS-20250714144938) conducted on 7/15/2025.
Findings
The inspection found that Resident R2, with a history of anxiety/aggression, became verbally aggressive on 7/14/2025 and did not have a recent needs and service plan/reappraisal completed within the last year as required by regulation. A deficiency was cited for this issue.
Deficiencies (1)
Failure to complete a recent needs and service plan/reappraisal for Resident R2 within the last year as required by regulation.
Report Facts
Residents on hospice: 5
Plan of Correction due date: Aug 1, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Met with Licensing Program Analyst during the visit and developed plan of correction |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit and authored the report |
| See Moua | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 2
Date: Jul 15, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted due to allegations that staff left a resident in a wheelchair overnight and failed to provide adequate supervision to manage behavioral changes in residents.
Complaint Details
The complaint was substantiated based on evidence gathered during the unannounced visit. The allegations met the preponderance of evidence standard per Title 22. A plan of correction was provided by the Executive Director and reviewed by the Licensing Program Analyst.
Findings
The investigation substantiated the allegations that staff left a resident in a wheelchair overnight and that there was inadequate supervision to manage behavioral issues, including a resident becoming verbally aggressive. Deficiencies were cited related to insufficient staffing and failure to meet residents' personal rights and care needs.
Deficiencies (2)
Staff on duty left resident R1 in their wheelchair at night, violating personal rights and posing a health and safety risk.
Facility personnel were insufficient in numbers and competency to meet resident needs, as evidenced by inadequate supervision of resident R2 who became verbally aggressive.
Report Facts
Residents on hospice: 5
Capacity: 64
Census: 52
Plan of Correction Due Date: Aug 1, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Named in relation to providing plan of correction and during investigation interviews |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 1
Date: Jul 15, 2025
Visit Reason
The case management visit was conducted due to observations made during a subsequent complaint visit on 7/15/2025 regarding resident R2's care and documentation.
Complaint Details
The visit was triggered by a complaint investigation (#24-AS-20250714144938) conducted on 7/15/2025. The complaint involved concerns about resident R2's behavior and care documentation. The deficiency was substantiated based on file review and interviews.
Findings
The inspection found that resident R2, who has a history of anxiety and aggression, became verbally aggressive with residents and staff on 7/14/2025. The facility failed to complete a recent needs and service plan/reappraisal for R2 within the last year as required by regulation, resulting in a cited deficiency.
Deficiencies (1)
Failure to update the pre-admission appraisal (reappraisal) for resident R2 within the last year, despite R2's history of anxiety/aggression and recent verbal aggression incidents.
Report Facts
Residents on hospice: 5
Deficiency count: 1
Plan of Correction due date: Aug 1, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Met with Licensing Program Analyst during inspection and developed plan of correction |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit and inspection |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 1
Date: Jul 12, 2025
Visit Reason
The inspection was an unannounced case management visit conducted due to observations made during a complaint visit on 07/12/2025. The visit aimed to assess health and safety conditions following reported issues.
Complaint Details
This case management visit was conducted based on observations made during a complaint visit on 07/12/2025. Deficiencies cited were related to immediate health, safety, and personal rights risks to residents.
Findings
The inspection found that a broom was jammed in the Garden Kitchenette door handle preventing access, delayed egress doors took longer than allowed to unlock, and perimeter gates were locked with chains and padlocks, posing immediate health, safety, and personal rights risks to residents.
Deficiencies (1)
Garden Kitchenette door handle was blocked by a broom preventing access; delayed egress doors took 25 and 43 seconds to unlock; perimeter gates locked with chain and padlock preventing access.
Report Facts
Census: 52
Total Capacity: 64
Delayed egress door unlock time: 25
Delayed egress door unlock time: 43
Plan of Correction Due Date: Jul 14, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Provided plan of correction and was contacted during inspection |
| Krystle Rodriguez | Senior Memory Care Director | Met with Licensing Program Analyst during inspection |
| Mary Garza | Licensing Program Analyst | Conducted the inspection and authored the report |
Inspection Report
Complaint Investigation
Census: 64
Capacity: 64
Deficiencies: 3
Date: Jul 12, 2025
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2025-07-09 regarding staff not seeking medical attention for a resident, not following a resident's diet, and not administering medications as prescribed.
Complaint Details
The complaint investigation was substantiated based on evidence including record reviews and interviews. Allegations involved failure to seek medical attention after a resident fall, failure to follow a resident's diet, and failure to administer medications as prescribed.
Findings
The investigation substantiated the allegations that staff failed to seek timely medical attention for a resident after a fall, did not consistently follow a resident's prescribed pureed diet, and failed to administer prescribed medications on specified dates. Deficiencies were cited posing direct health, safety, and personal rights risks to residents.
Deficiencies (3)
Failure to ensure residents are regularly observed for changes and provide appropriate assistance; R1 had an unwitnessed fall with no timely medical care.
Failure to comply with general food service requirements; R2 was provided food not consistent with pureed diet orders.
Failure to administer medications as prescribed; R1 did not receive Buspirone 5 mg and Senna/Docusate 8.5/50 mg on 7/2/25 and 7/4/25.
Report Facts
Capacity: 64
Census: 64
Deficiencies cited: 3
Plan of Correction Due Date: Jul 25, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Robert Huntley | Executive Director | Facility Executive Director involved in plan of correction and communication |
| Krystle Rodriguez | Senior Memory Care Director | Met with Licensing Program Analyst during investigation and involved in facility operations |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 64
Deficiencies: 1
Date: Jul 12, 2025
Visit Reason
An unannounced case management visit was conducted on 07/12/2025 following observations made during a complaint visit on the same date.
Complaint Details
This case management visit was conducted based on observations made during a complaint visit on 07/12/2025.
Findings
The inspection found that a broom was jammed into the Garden Kitchenette door handle preventing access, delayed egress doors took excessive time to unlock, and perimeter gates were locked with chains and padlocks, posing immediate health, safety, and personal rights risks to residents.
Deficiencies (1)
Garden Kitchenette door handle was blocked by a broom preventing access; delayed egress doors took 25 and 43 seconds to unlock; perimeter gates locked with chain and padlock preventing access.
Report Facts
Time to unlock delayed egress door: 25
Time to unlock delayed egress door: 43
Capacity: 64
Census: 52
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Met with Licensing Program Analyst during inspection and provided plan of correction |
| Krystle Rodriguez | Senior Memory Care Director | Met with Licensing Program Analyst and explained reason for visit |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit and authored the report |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 64
Deficiencies: 1
Date: May 19, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff inappropriately restrains a resident.
Complaint Details
The complaint alleging inappropriate restraint of a resident was substantiated based on evidence collected during the unannounced visit.
Findings
The investigation substantiated the allegation that a resident was restrained using a soft tie without a physician's prescription, posing potential health and safety risks. Documentation review, observations, and interviews confirmed noncompliance with regulatory requirements.
Deficiencies (1)
Use of soft ties on resident(s) without a physician's prescription, violating postural support regulations and posing potential health, safety, and personal rights risks.
Report Facts
Capacity: 64
Census: 49
Deficiency Plan of Correction Due Date: May 30, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Robert Huntley | Executive Director | Facility administrator involved in exit interview |
| Gabriel Facio | Licensed Vocational Nurse | Staff member involved in exit interview |
| Bryant Ward | Business Office Manager | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 49
Capacity: 64
Deficiencies: 1
Date: May 19, 2025
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2025-05-14 regarding staff inappropriately restraining a resident.
Complaint Details
The complaint alleging inappropriate restraint of a resident was substantiated based on evidence including observations, interviews, and documentation review.
Findings
The investigation substantiated the allegation that a resident was restrained using a soft tie without a physician's prescription, posing potential health, safety, and personal rights risks. Documentation review, observations, and interviews confirmed noncompliance with Title 22 regulations.
Deficiencies (1)
Failure to comply with CCR 87608(a) regarding postural supports; use of soft ties without a physician's prescription.
Report Facts
Capacity: 64
Census: 49
Plan of Correction Due Date: May 30, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
| Robert Huntley | Executive Director | Facility administrator involved in exit interview and findings |
| Gabriel Facio | Licensed Vocational Nurse | Facility nurse involved in exit interview and findings |
| Bryant Ward | Business Office Manager | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 1
Date: Apr 18, 2025
Visit Reason
The visit was an unannounced Case Management inspection conducted due to a complaint received on the date of the visit.
Complaint Details
The visit was complaint-related, investigating incidents involving residents R1, R2, and R3. The complaint was substantiated by observations and record reviews showing failure to report incidents to CCL.
Findings
The inspection found that incidents involving residents R1, R2, and R3 were not reported to the Community Care Licensing (CCL) as required. These incidents included a skin tear injury, multiple falls requiring EMS transport, and skin irritation, all lacking proper special incident reports.
Deficiencies (1)
Failure to submit written reports to the licensing agency within seven days of incidents involving residents R1, R2, and R3 as required by Title 22 Section 87211 Reporting Requirements.
Report Facts
Falls: 4
Capacity: 64
Census: 40
Plan of Correction Due Date: Due date for correction is 05/02/2025.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Huntley | Executive Director | Met with Licensing Program Analyst during inspection and mentioned in relation to findings. |
| Mary Garza | Licensing Program Analyst | Conducted the inspection and authored the report. |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 0
Date: Apr 14, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff were not mitigating the spread of scabies in the facility.
Complaint Details
The complaint alleged that staff were not mitigating the spread of scabies in the facility. The allegation was found to be unsubstantiated.
Findings
The investigation found that although there were residents receiving treatment for rashes, there was no evidence that treatment was being provided for scabies. The allegation was determined to be unsubstantiated as it did not meet the preponderance of evidence standard.
Report Facts
Residents receiving hospice services: 9
Residents receiving treatment for rashes: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
| Robert Huntly | Executive Director | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 0
Date: Apr 14, 2025
Visit Reason
An unannounced complaint investigation visit was conducted due to an allegation that staff were not mitigating the spread of scabies in the facility.
Complaint Details
The complaint alleged that staff were not mitigating the spread of scabies. The investigation found that although some residents were treated for rashes, there was no evidence of treatment for scabies. The allegation was unsubstantiated.
Findings
The Licensing Program Analyst completed a health and safety tour, reviewed medical records, and conducted interviews. The allegation was found to be unsubstantiated as there was no preponderance of evidence that residents were receiving treatment for scabies.
Report Facts
Residents receiving hospice services: 9
Residents treated for rashes: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
| Robert Huntly | Executive Director | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 39
Capacity: 64
Deficiencies: 1
Date: Feb 12, 2025
Visit Reason
A Case Management visit was conducted during the NCC meeting associated with complaint #24-AS-20240906130954 to investigate allegations related to the facility's care.
Complaint Details
This case management visit was conducted in association with complaint #24-AS-20240906130954. The deficiency related to failure to obtain timely medical care was substantiated.
Findings
The investigation found that the facility failed to obtain medical care for resident R1 in a timely manner, resulting in R1 being placed on hospice and passing. Deficiencies were cited per Title 22.
Deficiencies (1)
Facility did not obtain medical care for R1 in a timely manner, resulting in R1 being placed on hospice and passing.
Report Facts
Capacity: 64
Census: 39
Plan of Correction Due Date: Feb 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dan Cormley | Regional VP of Operations | Present at the case management meeting and exit interview |
| Robert Huntley | Executive Director | Present at the case management meeting and exit interview |
| Brenda White | Regional Manager | Present at the case management meeting |
| See Moua | Licensing Program Manager (LPM) | Supervisor and present at the case management meeting |
| Mary Garza | Licensing Program Analyst (LPA) | Licensing evaluator and present at the case management meeting |
Inspection Report
Complaint Investigation
Census: 39
Capacity: 64
Deficiencies: 1
Date: Feb 12, 2025
Visit Reason
A Case Management visit was conducted during the NCC meeting associated with complaint #24-AS-20240906130954 to investigate concerns regarding timely medical care for a resident.
Complaint Details
The visit was complaint-related, associated with complaint #24-AS-20240906130954. The deficiency regarding failure to obtain timely medical care was substantiated.
Findings
The investigation found that the facility did not obtain medical care for resident R1 in a timely manner, resulting in the resident being placed on hospice and passing. Deficiencies were cited under Title 22.
Deficiencies (1)
Facility did not obtain medical care for R1 in a timely manner, violating personnel requirements related to recognizing early signs of illness and the need for professional help.
Report Facts
Capacity: 64
Census: 39
Plan of Correction Due Date: Feb 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dan Cormley | Regional VP of Operations | Present at the inspection and exit interview |
| Robert Huntley | Executive Director | Present at the inspection and exit interview |
| Brenda White | Regional Manager | Present at the inspection |
| See Moua | Licensing Program Manager | Conducted inspection and signed report |
| Mary Garza | Licensing Program Analyst | Conducted inspection and signed report |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 1
Date: Jan 7, 2025
Visit Reason
This was an unannounced complaint investigation visit conducted due to a complaint received on 2024-10-28 alleging that staff did not prevent a resident from physically assaulting other residents in care.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. The allegation involved staff not preventing a resident from physically assaulting others. Four incidents were documented on 8/8/24, 9/6/24, 9/15/24, and 10/6/24.
Findings
The investigation substantiated the allegation that staff failed to prevent resident R1 from physically assaulting other residents. Records showed R1 had aggressive behaviors and was involved in 4 incidents within 2 months, posing a risk to other residents.
Deficiencies (1)
Failure to comply with CCR 87468.2(a)(4) regarding providing care, supervision, and services sufficient to meet residents' needs, resulting in resident R1's involvement in 4 altercations over 2 months.
Report Facts
Number of incidents: 4
Facility capacity: 64
Census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Annual Inspection
Census: 40
Capacity: 64
Deficiencies: 13
Date: Jan 7, 2025
Visit Reason
The inspection was an unannounced annual inspection visit conducted to evaluate health and safety compliance at the facility.
Findings
The facility was generally clean and safe with adequate furnishings and safety equipment; however, multiple deficiencies were noted including unlocked chemicals in a resident room, sagging mattress, torn carpet, broken cabinet handle, unclean toilet, debris on courtyard sidewalk, and other maintenance and cleanliness issues throughout the facility.
Deficiencies (13)
Chemicals observed in room #210 unlocked and accessible to resident in care.
Room #407 observed with sagging mattress in need of replacement.
Carpet in Apple kitchenette torn at transition in need of repair.
Apple kitchenette cabinet handle broken and in need of repair.
Room #310 toilet in need of cleaning.
Sidewalk in courtyard in need of debris removal.
Hand railing in Garden wing in need of cleaning.
Refrigerator/freezer in Garden wing in need of cleaning/repair.
Spider webs observed throughout the facility in need of removal.
Touch up paint needed in hallways in Garden wing.
Seaside kitchenette flooring sticky and in need of cleaning.
Wall in room #428 in need of patching/touch up.
Personal rights, additional personal right, non-discrimination and complaint information not posted.
Report Facts
Residents on hospice: 10
Deficiencies cited: 13
Plan of Correction Due Date: Jan 17, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during inspection and named in plan of correction statements |
| Mary Garza | Licensing Program Analyst | Conducted the inspection and signed the report |
| See Moua | Licensing Program Manager | Named as supervisor and licensing program manager |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 1
Date: Jan 7, 2025
Visit Reason
The inspection visit was an unannounced complaint investigation conducted in response to a complaint received on 2024-10-28 regarding staff not preventing a resident from physically assaulting other residents.
Complaint Details
The complaint was substantiated based on evidence including interviews and record reviews. The resident was involved in multiple incidents of physical assault on other residents, and staff failed to prevent these incidents.
Findings
The investigation substantiated the allegation that staff failed to prevent a resident from physically assaulting others. Records showed the resident had aggressive behaviors and was involved in four altercations over two months, posing a risk to other residents.
Deficiencies (1)
Failure to provide care, supervision, and services sufficient to meet residents' needs, resulting in a resident involved in 4 altercations over 2 months.
Report Facts
Altercations involving resident: 4
Capacity: 64
Census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation and named in findings |
Inspection Report
Annual Inspection
Census: 40
Capacity: 64
Deficiencies: 12
Date: Jan 7, 2025
Visit Reason
The inspection was an unannounced annual inspection visit conducted by Licensing Program Analyst M. Garza to evaluate health and safety compliance at the facility.
Findings
The facility was generally clean, safe, and adequately furnished with functioning safety equipment. However, several deficiencies were noted including unlocked chemicals in a resident room, sagging mattress, torn carpet, broken cabinet handle, unclean toilet, debris on sidewalks, and other maintenance and cleanliness issues throughout the facility.
Deficiencies (12)
Chemicals observed in room #210 unlocked and accessible to resident in care.
Room #407 observed with sagging mattress in need of replacement.
Carpet in Apple kitchenette torn at transition in need of repair.
Apple kitchenette cabinet handle broken and in need of repair.
Room #310 toilet in need of cleaning.
Sidewalk in courtyard in need of debris removal.
Hand railing in Garden wing in need of cleaning.
Refrigerator/freezer in Garden wing in need of cleaning/repair.
Spider webs observed throughout the facility in need of removal.
Touch up paint needed in hallways in Garden wing.
Seaside kitchenette flooring sticky and in need of cleaning.
Wall in room #428 in need of patching/touch up.
Report Facts
Residents on hospice: 10
Deficiencies cited: 2
Plan of Correction Due Date: Jan 17, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during inspection and named in plan of correction statements |
| Mary Garza | Licensing Program Analyst | Conducted the inspection and authored the report |
Inspection Report
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 31, 2024
Visit Reason
The visit was an unannounced case management visit conducted to return a resident file that had been removed for review and copying related to a previous complaint.
Findings
No deficiencies were cited during the visit. Additional records were requested for review, and an exit interview was completed with the Executive Director.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the visit and participated in exit interview. |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit. |
Inspection Report
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 31, 2024
Visit Reason
The visit was an unannounced case management visit conducted to return a resident's file that had been removed for review and copying related to a previous complaint.
Findings
No deficiencies were cited during the visit. Additional records were requested and reviewed, and an exit interview was completed with the Executive Director.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met during the visit and involved in the exit interview. |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 23, 2024
Visit Reason
Unannounced complaint investigation visit conducted due to a complaint alleging that staff do not meet residents' diapering needs.
Complaint Details
Complaint was substantiated based on the preponderance of evidence standard per Title 22. The allegation involved staff not meeting residents' diapering needs. Findings were previously delivered during a complaint visit on 2024-12-20.
Findings
The investigation found that personal care needs including incontinence, grooming, and bathing were not being met, based on records, observations, tours, and interviews. The allegation was substantiated but no deficiencies were cited during this visit.
Report Facts
Census: 41
Total Capacity: 64
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the investigation and exit interview. |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit. |
| See Moua | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 23, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure residents were adequately fed, did not ensure residents received fluids, and that a resident's toilet was in disrepair.
Complaint Details
The complaint was unsubstantiated based on interviews with residents, family members, staff, and administration, as well as observations and documentation review. The preponderance of evidence standard was not met per Title 22.
Findings
The investigation found that residents had an adequate food and fluid supply, repairs were requested and completed timely, and the facility was observed to be in good repair. The allegations were found to be unsubstantiated and no deficiencies were cited.
Report Facts
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the complaint investigation and exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
| See Moua | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 23, 2024
Visit Reason
The visit was an unannounced case management visit conducted to obtain a resident's file and complete a health and safety check on residents in care.
Findings
No deficiencies were issued during the visit. Residents were observed in common areas and rooms, and the file requested was removed for review and will be returned in 3 business days.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the visit and participated in the exit interview. |
| Mary Garza | Licensing Program Analyst | Conducted the unannounced case management visit and health and safety check. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 23, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2024-09-11 alleging that staff do not meet residents' diapering needs.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. Findings were delivered during a previous complaint visit on 2024-12-20. No deficiencies were cited during this visit.
Findings
The investigation found that personal care needs including incontinence, grooming, and bathing were not being met, based on records reviewed, pictures observed, tours completed, and interviews with staff and family. The allegation was substantiated, but no deficiencies were cited during this visit.
Report Facts
Complaint Control Number: 24
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 23, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2024-09-11 regarding inadequate feeding, insufficient fluid provision, and disrepair of a resident's toilet at the facility.
Complaint Details
The complaint investigation was unsubstantiated based on the preponderance of evidence standard per Title 22. Allegations included inadequate feeding, insufficient fluids, and a resident's toilet in disrepair, all of which were not substantiated after interviews, tours, and documentation review.
Findings
The investigation found that residents were adequately fed and hydrated, repairs were requested and completed timely, and the facility was in good repair. The allegations were found to be unsubstantiated with no deficiencies cited during the visit.
Report Facts
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during complaint investigation and exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 1
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 07/24/2024 regarding lack of care and supervision resulting in a resident being found unresponsive in the sun.
Complaint Details
The complaint was substantiated based on interviews and record review. The resident was found unresponsive due to heat exposure after being left in the sun. An immediate civil penalty of $500 was assessed with additional penalties pending review.
Findings
The investigation found that resident R1 was left in the sun on 7/22/2024 for an unknown amount of time, resulting in tachycardia, respiratory distress, and heat exposure diagnosis. Staff failed to routinely check on R1, leading to the substantiated allegation of neglect and an immediate civil penalty of $500 was assessed.
Deficiencies (1)
Personnel Requirements – Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as R1 was left in the sun resulting in unresponsiveness and medical attention.
Report Facts
Civil penalty amount: 500
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the investigation and named in findings related to supervision failure. |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 5
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2024-09-06 regarding resident supervision, personal care assistance, staff training, safeguarding of personal belongings, and hazardous item accessibility.
Complaint Details
The complaint investigation was substantiated based on evidence including interviews, record reviews, observations, and tours conducted on multiple dates. The allegations involved lack of resident supervision, unmet personal care needs, inadequate staff training, failure to safeguard personal belongings, and hazardous items accessible to residents.
Findings
The investigation substantiated all allegations, finding insufficient staff coverage during the night shift, unmet personal care needs, inadequate staff training, missing resident supplies, and hazardous items accessible to residents. Deficiencies were cited under multiple California Code of Regulations sections with plans of correction required.
Deficiencies (5)
Facility did not have coverage during the night shift in 1 of 4 units, posing a potential health, safety, and personal rights risk to residents.
Personal care needs including incontinence, grooming, and bathing were not being met, posing a potential health, safety, and personal rights risk.
Staff did not complete required training prior to being placed on the schedule without supervision for the night shift, posing a potential health, safety, and personal rights risk.
Incontinent supplies were not properly accounted for and were missing; storage room lacked residents' supplies, posing a health, safety, and personal rights risk.
Items posing danger to residents (sharps and chemicals) were found unlocked and accessible in various areas of the facility.
Report Facts
Capacity: 64
Census: 41
Deficiencies cited: 5
Plan of Correction Due Date: Jan 3, 2025
Number of staff not properly trained: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation and named in findings related to facility supervision and corrective actions |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| See Moua | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 09/06/2024 regarding medication storage, medication administration, and facility maintenance.
Complaint Details
The complaint was unsubstantiated based on the preponderance of evidence standard per Title 22. Allegations included improper medication storage, failure to ensure medications were taken as prescribed, and poor facility maintenance.
Findings
The investigation found that medication carts were locked and inaccessible, medications were administered as prescribed, and the facility was maintained in good repair. The allegations were found to be unsubstantiated and no deficiencies were cited.
Report Facts
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during complaint investigation and exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
| See Moua | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 1
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 07/24/2024 regarding lack of care and supervision that resulted in a resident being found unresponsive in the sun.
Complaint Details
The complaint was substantiated based on interviews and records review. R1 was found unresponsive due to heat exposure after being left in the sun. An immediate civil penalty of $500 was assessed, with additional penalties pending review.
Findings
The investigation found that resident R1 was left in the sun on 07/22/2024 for an unknown amount of time, resulting in heat exposure and medical emergency. The allegation was substantiated and a citation was issued with an immediate civil penalty of $500.
Deficiencies (1)
87411(a) Personnel Requirements – Facility personnel were not sufficient in numbers and competent to meet resident needs, resulting in R1 being left in the sun and becoming unresponsive.
Report Facts
Civil penalty amount: 500
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Belinda Galindo | Executive Director | Met with Licensing Program Analyst during investigation and named in findings related to supervision failure. |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 5
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2024-09-06 regarding multiple allegations including lack of resident supervision, inadequate personal care assistance, insufficient staff training, failure to safeguard residents' personal belongings, and hazardous items being accessible to residents.
Complaint Details
The complaint investigation was substantiated. Allegations included lack of resident supervision, failure to assist with personal care needs, inadequate staff training, failure to safeguard residents' belongings, and hazardous items accessible to residents. Evidence included interviews, record reviews, tours, and observations.
Findings
The investigation substantiated all allegations, finding that the facility lacked night shift coverage in one unit, personal care needs were not met, staff training was incomplete for some employees, residents' personal belongings were not properly safeguarded, and hazardous items were accessible to residents. Deficiencies were cited and plans of correction were required.
Deficiencies (5)
Facility did not have coverage during the night shift in 1 of 4 units, posing a potential health, safety, and personal rights risk to residents.
Personal care needs including incontinence, grooming, and bathing were not being met, posing a potential health, safety, and personal rights risk.
Staff did not complete required training prior to being placed on the schedule without supervision for the night shift, posing a potential health, safety, and personal rights risk.
Incontinent supplies were not properly accounted for and were missing; storage room did not contain residents' supplies, posing a health, safety, and personal rights risk.
Items such as sharps and chemicals that pose a danger to residents were unlocked and accessible in various areas of the facility.
Report Facts
Capacity: 64
Census: 41
Deficiency count: 5
Plan of Correction Due Date: Jan 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation and named in findings related to facility supervision and corrective actions |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| See Moua | Supervisor | Named as supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 64
Deficiencies: 0
Date: Dec 20, 2024
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2024-09-06 regarding medication storage, medication administration, and facility maintenance.
Complaint Details
The complaint alleged that staff did not ensure medications were stored locked and inaccessible, residents did not take medications as prescribed, and the facility was not maintained in good repair. The complaint was found to be unsubstantiated.
Findings
The investigation found that medication carts were locked and inaccessible to residents, medications were not accessible in rooms, and the facility was maintained in good repair. The allegations were found to be unsubstantiated with no deficiencies cited.
Report Facts
Capacity: 64
Census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation and exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 1
Date: Nov 14, 2024
Visit Reason
An unannounced complaint investigation visit was conducted due to an allegation that staff did not prevent an outbreak of scabies.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. The allegation was that staff did not prevent an outbreak of scabies.
Findings
The investigation found that the facility had an outbreak in one of four wings, but at the time of the visit, no residents were presenting symptoms or being treated. The allegation was substantiated and deficiencies were issued related to infection control requirements.
Deficiencies (1)
Failure to meet infection control requirements related to enhanced environmental cleaning and disinfection during a contagious disease outbreak in one wing of the facility.
Report Facts
Capacity: 64
Census: 40
Plan of Correction Due Date: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met during the inspection and named in the report |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation |
| Michelle Reyburn | Business Office Manager | Met the Licensing Program Analyst at the facility during the visit |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 64
Deficiencies: 1
Date: Nov 14, 2024
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff did not prevent an outbreak of scabies at the facility.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard per Title 22. The allegation was that staff did not prevent an outbreak of scabies.
Findings
The investigation found that the facility had an outbreak in one of four wings, but at the time of the visit, no residents were presenting symptoms or being treated. The allegation was substantiated and deficiencies were issued related to infection control requirements.
Deficiencies (1)
Failure to meet infection control requirements related to preventing and mitigating transmission of contagious disease, evidenced by an outbreak in one of four wings.
Report Facts
Deficiencies cited: 1
Capacity: 64
Census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with during inspection and named in report |
| Michelle Reyburn | Business Office Manager | Met with Licensing Program Analyst during inspection |
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 45
Capacity: 64
Deficiencies: 0
Date: Mar 6, 2024
Visit Reason
Unannounced complaint investigation visit conducted due to a complaint received on 2023-08-29 regarding questionable death and other allegations at Summerfield of Fresno facility.
Complaint Details
Complaint involved allegations including questionable death, staff denying authorized representative entry, failure to disclose information, unauthorized transport of a resident, overcharging for services, and withholding resident's ashes. The allegations were found to be unsubstantiated or unfounded.
Findings
The investigation found the allegations to be unsubstantiated or unfounded after review of records and interviews, with no citations issued.
Report Facts
Capacity: 64
Census: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kamaldeep Kaur | Evaluator | Conducted the complaint investigation |
| Michele Reyburn | Business Office Manager | Met with during the investigation |
| Beronica Galindo | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 45
Capacity: 64
Deficiencies: 0
Date: Mar 6, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-08-29 regarding allegations including questionable death and other concerns.
Complaint Details
The complaint involved allegations such as questionable death, staff denying authorized representative entry, nondisclosure of information, uncleared adult transporting a resident, overcharging for services, and withholding resident's ashes. The investigation found no preponderance of evidence to prove violations; allegations were unsubstantiated or unfounded.
Findings
The Department reviewed records and conducted interviews. The allegations were found to be unsubstantiated or unfounded, resulting in dismissal of the complaint with no citations issued.
Report Facts
Capacity: 64
Census: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kamaldeep Kaur | Licensing Evaluator | Conducted the complaint investigation |
| Beronica Galindo | Administrator | Facility administrator named in report |
| Michele Reyburn | Business Office Manager | Met with evaluator during inspection |
Inspection Report
Annual Inspection
Census: 45
Capacity: 64
Deficiencies: 0
Date: Jan 18, 2024
Visit Reason
The visit was an unannounced annual inspection conducted by the Licensing Program Analyst to perform a health and safety check and evaluate compliance with licensing requirements.
Findings
The facility was found to be clean, odor-free, and adequately furnished with functioning smoke and carbon monoxide detectors. Water temperatures were within acceptable ranges, and medications were properly secured. No deficiencies were cited during the inspection.
Report Facts
Residents on hospice: 11
Water temperature range: 110.3 to 119.2
Fire extinguisher last serviced: Sep 25, 2023
Last fire drill date: Dec 26, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met Licensing Program Analyst during inspection and participated in exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the annual inspection visit |
Inspection Report
Annual Inspection
Census: 45
Capacity: 64
Deficiencies: 0
Date: Jan 18, 2024
Visit Reason
The visit was an unannounced annual inspection conducted by Licensing Program Analyst M. Garza to perform a health and safety check on residents and the facility.
Findings
The facility was found to be clean, odor-free, and adequately furnished with no deficiencies cited during the inspection. Safety equipment such as smoke detectors, carbon monoxide detectors, and fire extinguishers were present and functional.
Report Facts
Residents on hospice: 11
Water temperature range: 110.3 to 119.2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during inspection and participated in exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the annual inspection visit |
Inspection Report
Annual Inspection
Census: 29
Capacity: 64
Deficiencies: 0
Date: Feb 9, 2023
Visit Reason
The visit was an unannounced annual infection control and health and safety inspection conducted by the Licensing Program Analyst.
Findings
No deficiencies were cited during the visit. Required postings were observed except for hand washing postings at hand washing stations. Fire extinguisher was last serviced on 9/22/22. Updated forms were requested to be submitted by 2/16/23.
Report Facts
Capacity: 64
Census: 29
Fire extinguisher service date: Sep 22, 2022
Forms update deadline: Feb 16, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during inspection and exit interview |
| Mary Garza | Licensing Program Analyst | Conducted the inspection visit |
Inspection Report
Annual Inspection
Census: 29
Capacity: 64
Deficiencies: 0
Date: Feb 9, 2023
Visit Reason
The visit was an unannounced Infection Control/Annual inspection conducted to complete a health and safety check on residents and ensure compliance with licensing requirements.
Findings
No deficiencies were cited during the visit. Required postings were observed except for hand washing postings at hand washing stations. Fire extinguisher was last serviced on 09/22/2022. Licensing Program Analyst requested updated forms to be submitted by 02/16/2023.
Report Facts
Capacity: 64
Census: 29
Date of last fire extinguisher service: Sep 22, 2022
Form submission deadline: Feb 16, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the inspection and requested updated forms |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during inspection and participated in exit interview |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 64
Deficiencies: 0
Date: Jan 20, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-08-26 alleging that staff did not assist residents with incontinence care, grooming, hydration, reporting changes in condition, and obtaining medical care.
Complaint Details
The complaint was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations occurred.
Findings
The Licensing Program Analyst conducted interviews and toured the facility but found insufficient evidence to substantiate the allegations. Therefore, the complaint was determined to be unsubstantiated.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Medina | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Beronica Galindo | Executive Director | Met with the Licensing Program Analyst during the investigation. |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 64
Deficiencies: 0
Date: Jan 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 2022-09-12 alleging that staff failed to provide a safe and comfortable environment for residents.
Complaint Details
The complaint was unsubstantiated due to insufficient evidence to prove the alleged violations occurred.
Findings
The Licensing Program Analyst toured the facility and conducted interviews. Based on the investigation, there was insufficient evidence to substantiate the allegation, and the complaint was determined to be unsubstantiated.
Report Facts
Facility capacity: 64
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Medina | Licensing Program Analyst | Conducted the complaint investigation visit |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 64
Deficiencies: 0
Date: Jan 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2022-08-26 regarding allegations of inadequate resident care at Summerfield of Fresno facility.
Complaint Details
The complaint involved allegations that staff did not assist residents with incontinence care, grooming, hydration, reporting changes in condition, and obtaining medical care. The allegations were found to be unsubstantiated due to lack of preponderance of evidence.
Findings
The Licensing Program Analyst toured the facility and conducted interviews. Based on the investigation, there was insufficient evidence to substantiate the allegations, and therefore the complaint was determined to be unsubstantiated.
Report Facts
Capacity: 64
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Medina | Licensing Program Analyst | Conducted the complaint investigation visit |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the visit |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 64
Deficiencies: 0
Date: Jan 20, 2023
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2022-09-12 alleging that staff failed to provide a safe and comfortable environment for residents.
Complaint Details
The complaint was unsubstantiated due to insufficient evidence to prove the alleged violations occurred.
Findings
The Licensing Program Analyst toured the facility and conducted interviews. Based on the investigation, there was insufficient evidence to substantiate the allegation, and the complaint was determined to be unsubstantiated.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Medina | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Beronica Galindo | Executive Director met with the Licensing Program Analyst during the visit. |
Inspection Report
Complaint Investigation
Census: 25
Capacity: 64
Deficiencies: 0
Date: Mar 8, 2022
Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2021-12-20 alleging that the facility was not allowing residents to return after hospitalization and did not have sufficient staff to meet residents' needs.
Complaint Details
The complaint was unsubstantiated after investigation. No deficiencies were cited.
Findings
The investigation found that a resident was transferred to another facility due to unsafe transfer and unmet needs. The facility had hired and trained new staff and was operating below half capacity. The allegations were unsubstantiated and no deficiencies were cited.
Report Facts
Facility capacity: 64
Resident census: 25
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 25
Capacity: 64
Deficiencies: 0
Date: Mar 8, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that the facility was not allowing residents to return after hospitalization and did not have sufficient staff to meet residents' needs.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included residents not being allowed to return after hospitalization and insufficient staffing. The facility was found to have coordinated appropriately and no deficiencies were found.
Findings
The investigation found that a resident transfer was deemed unsafe and the facility coordinated with hospital staff to admit the resident to a more appropriate facility. The facility had hired and trained new staff and was operating below half capacity. The allegations were unsubstantiated and no deficiencies were cited.
Report Facts
Capacity: 64
Census: 25
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Beronica Galindo | Executive Director | Met with Licensing Program Analyst during investigation |
| Jennifer Fowler | Administrator | Named as facility administrator |
Inspection Report
Annual Inspection
Census: 28
Capacity: 64
Deficiencies: 0
Date: Dec 9, 2021
Visit Reason
Licensing Program Analyst arrived unannounced to conduct a required annual inspection of the facility.
Findings
The facility was found to be in good condition with no deficiencies cited. All areas were clean, safe, and well maintained, with adequate supplies and proper infection control practices observed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during the inspection. |
Inspection Report
Annual Inspection
Census: 28
Capacity: 64
Deficiencies: 0
Date: Dec 9, 2021
Visit Reason
Licensing Program Analyst arrived unannounced to conduct a required annual inspection of the facility.
Findings
The facility was found to be in good condition with no deficiencies cited. All areas were clean, safe, and well maintained, with adequate supplies and proper infection control practices observed.
Report Facts
Capacity: 64
Census: 28
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 2
Date: Dec 2, 2021
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that the facility did not respond to changes in a resident's health and failed to communicate consistently and accurately with the resident's responsible party.
Complaint Details
The complaint investigation was triggered by allegations that the facility did not respond to changes in a resident's health and failed to communicate consistently and accurately with the resident's responsible party. The first allegation was unsubstantiated, while the latter two were substantiated.
Findings
The investigation found one allegation unsubstantiated regarding the facility's response to changes in a resident's health, and two allegations substantiated regarding inconsistent communication with the resident's responsible party. Deficiencies were cited related to failure to keep representatives regularly informed and to respond promptly to communications.
Deficiencies (2)
Failure to have representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs.
Failure to have communications to the licensee from their representatives answered promptly and appropriately.
Report Facts
Capacity: 64
Census: 29
Plan of Correction Due Date: Dec 16, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Jennifer Fowler | Administrator | Facility administrator named in the report |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during investigation |
| Linda Houlihan | Executive Director | Met with Licensing Program Analyst during investigation |
| Andy Xiong | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 2021-10-08 alleging short staffing, failure to care for residents' wounds, and unqualified staff administering medication.
Complaint Details
The complaint was unsubstantiated after investigation including interviews, record reviews, and facility inspections.
Findings
The investigation found that staffing had been increased and augmented by temporary staff, residents with wounds were seen weekly by a physician and cared for routinely, and no unqualified staff were administering medication. The allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Jennifer Fowler | Administrator | Facility administrator named in report header |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during investigation |
| Andy Xiong | Supervisor | Supervisor named in report |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations that staff do not ensure residents are fed and that residents' diapers are not being changed.
Complaint Details
The complaint was unsubstantiated after investigation including interviews, record reviews, and facility inspections.
Findings
The investigation found that the facility has appropriate systems in place to ensure residents are fed and that care plans inform staff which residents require assistance. Staff regularly check and monitor residents to ensure those with diapers are clean and changed. The allegations were determined to be unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Beronica Galindo | Business Office Manager | Met with investigator during the visit |
| Jennifer Fowler | Administrator | Facility administrator named in report header |
| Andy Xiong | Supervisor | Supervisor named in report |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 2
Date: Dec 2, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-11-04 regarding the facility's response to changes in a resident's health and communication with the resident's responsible party.
Complaint Details
The complaint alleged the facility did not respond to changes in the resident's health and was not consistently communicating with the responsible party, providing inconsistent information. The first allegation was unsubstantiated; the second was substantiated.
Findings
The investigation found one allegation unsubstantiated regarding the facility's response to changes in Resident 1's health, but substantiated that the facility did not consistently communicate with the responsible party and provided inconsistent information. Deficiencies were cited related to failure to inform and communicate with representatives as required by California Code of Regulations.
Deficiencies (2)
Failure to have representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs.
Failure to have communications to the licensee from their representatives answered promptly and appropriately.
Report Facts
Capacity: 64
Census: 29
Deficiencies cited: 2
Plan of Correction Due Date: Dec 16, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Andy Xiong | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during investigation |
| Linda Houlihan | Executive Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 10/08/2021 regarding staffing shortages, failure to care for residents' wounds, and unqualified staff administering medication.
Complaint Details
The complaint investigation was unsubstantiated based on interviews, record reviews, and facility inspections conducted by Licensing Program Analyst David Ayers.
Findings
The investigation found that staffing had been increased with temporary staff and the facility had enough staff to meet residents' needs. Residents with wounds were seen weekly by a physician and cared for routinely. No unqualified staff were administering medication. All allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during the investigation |
| Jennifer Fowler | Administrator | Facility administrator named in the report header |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
Unannounced visit/investigation of a complaint received on 10/19/2021 regarding allegations that staff do not ensure residents are fed and residents' diapers are not being changed.
Complaint Details
The complaint was unsubstantiated based on interviews, record reviews, and facility inspections conducted during the investigation.
Findings
The investigation found that the facility has appropriate systems in place to ensure residents are fed and that residents with diapers are regularly checked and changed. The allegations were determined to be unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that the facility was not following Covid-19 safety protocols and that untrained staff were providing care to residents.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included failure to follow Covid-19 safety protocols and untrained staff providing care, both of which were found to be untrue.
Findings
The investigation found that the facility was following proper COVID-19 safety protocols, including isolation of positive or exposed residents and adequate PPE usage. Staffing had been increased with properly trained new staff. The allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during the investigation |
| Jennifer Fowler | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 29
Capacity: 64
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations that the facility was not following Covid-19 safety protocols and that untrained staff were providing care to residents.
Complaint Details
The complaint investigation was unsubstantiated based on interviews, record reviews, and facility inspections conducted by Licensing Program Analyst David Ayers.
Findings
The investigation found that the facility was following proper COVID-19 safety protocols, including isolation of residents with positive or suspected exposure, adequate PPE supply and usage, and compliance with reporting requirements. Staffing had been increased with properly trained new staff. The allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Beronica Galindo | Business Office Manager | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 0
Date: Sep 20, 2021
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2021-06-11 regarding allegations that facility staff did not seek timely medical care for a resident and that a resident sustained a pressure injury while in care.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included failure to seek timely medical care and pressure injury sustained by a resident. The hospice team confirmed appropriate care was provided.
Findings
The investigation found that facility staff did seek timely medical care for the resident in accordance with the hospice care plan. The hospice team did not report neglect or questionable practices. The resident's pressure injury was being properly treated. The allegations were unsubstantiated and no deficiencies were observed.
Report Facts
Capacity: 64
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during complaint investigation |
| David Ayers | Licensing Program Analyst | Conducted complaint investigation |
| Andy Xiong | Supervisor | Supervisor overseeing complaint investigation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 4
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-06-25 regarding medication administration errors, inadequate staff training, resident elopement, inadequate supervision, and improper resident care.
Complaint Details
The complaint was substantiated. Allegations included medication errors, inadequate staff training, resident elopement, inadequate supervision, and improper care. The investigation confirmed multiple deficiencies including medication errors, lack of training, elopement incident, and inadequate care and supervision.
Findings
The investigation found multiple medication administration errors, inadequate staff training including improper use of Hoyer lifts, a resident eloped unnoticed posing immediate health and safety risks, inadequate supervision due to understaffing, failure to provide medication to three residents, failure to provide showers and grooming for at least six residents, and untreated wounds on a resident.
Deficiencies (4)
Facility personnel were insufficient in numbers and not competent to meet resident needs, evidenced by resident elopement and inadequate supervision.
Failure to provide medication for 3 residents according to physician's orders.
Failure to provide showers and grooming for at least 6 residents.
Failure to provide personal assistance and care as needed, including dressing, eating, and bathing.
Report Facts
Residents affected by supervision failure: 1
Residents affected by medication failure: 3
Residents affected by grooming failure: 6
Capacity: 64
Census: 37
Immediate civil penalty: 500
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during investigation and agreed to submit Plan of Correction. |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Andy Xiong | Supervisor | Supervisor overseeing the licensing evaluation. |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 3
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 07/06/2021 regarding lack of supervision, medication management, and sanitation issues at the facility.
Complaint Details
The complaint investigation was substantiated. Allegations included lack of supervision resulting in multiple resident falls, inadequate supervision, improper medication management, and unsanitary conditions. Some allegations such as failure to report incidents to responsible parties, withholding food, inadequate incontinence supplies, and withholding medication were unsubstantiated.
Findings
The investigation substantiated multiple deficiencies including lack of adequate supervision leading to resident falls, medication errors affecting three residents, and unsanitary conditions observed in common areas and resident bedrooms. Some allegations related to incident reporting, food withholding, and incontinence supplies were found unsubstantiated.
Deficiencies (3)
Facility failed to provide medication for 3 residents as ordered by physician, posing immediate health and safety risk.
Facility personnel were insufficient in numbers and competence to meet resident needs.
Facility was not clean, safe, sanitary, and in good repair at all times, with dust, debris, blood drops, and dead skin observed.
Report Facts
Residents affected by medication errors: 3
Facility capacity: 64
Resident census: 37
Plan of Correction due date: Oct 4, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during investigation and agreed to submit Plan of Correction |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Andy Xiong | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 2
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 07/09/2021 regarding resident pressure injuries, medication administration failures, and unmet hygiene needs.
Complaint Details
The complaint investigation was substantiated. Allegations included residents sustaining pressure injuries, failure to provide necessary medication, and failure to meet residents' hygiene needs.
Findings
The investigation found multiple medication administration errors for three residents, failure to provide scheduled showers and hygiene care for residents due to insufficient staffing, and multiple residents sustaining pressure injuries since June 2021. These findings were substantiated and posed health and safety risks.
Deficiencies (2)
Failure to provide medication for 3 residents as ordered by the physician, posing an immediate health and safety risk.
Failure to provide showers and grooming for at least 6 residents, posing potential health and safety risk.
Report Facts
Residents with medication errors: 3
Residents missing showers: 6
Facility capacity: 64
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during investigation and agreed to submit Plan of Correction. |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 0
Date: Sep 20, 2021
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2021-07-20 regarding resident records, a resident's medical condition, and staff actions.
Complaint Details
The complaint included allegations that resident records were not updated, a resident had gangrene, and staff did not ensure the resident was seen by a physician. All allegations were found to be unsubstantiated.
Findings
The investigation found that resident records were updated and met regulatory requirements, the resident was receiving appropriate wound care, and the allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during the complaint investigation |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Andy Xiong | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 0
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-06-11 regarding allegations that facility staff did not seek timely medical care for a resident and that a resident sustained a pressure injury while in care.
Complaint Details
The complaint was unsubstantiated based on interviews, record reviews, and facility inspections. No neglect or questionable practice was found related to the allegations.
Findings
The investigation found that facility staff did seek timely medical care for the resident in accordance with the hospice care plan. The hospice team did not report neglect or questionable practice. The resident's pressure injury was being properly treated. The allegations were unsubstantiated and no deficiencies were observed.
Report Facts
Capacity: 64
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during complaint investigation |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Andy Xiong | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 3
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations including improper medication administration, inadequate staff training, resident elopement, insufficient supervision, and inadequate resident care.
Complaint Details
The complaint was substantiated. Allegations included staff not giving medications correctly, inadequate staff training, resident elopement, inadequate supervision, and improper resident care. The investigation confirmed these issues.
Findings
The investigation found multiple medication administration errors, inadequate staff training especially on Hoyer lift operation, a resident elopement incident due to lack of supervision, failure to provide proper medication to three residents, and failure to provide showers and grooming to at least six residents. These deficiencies posed immediate or potential health and safety risks.
Deficiencies (3)
Facility personnel were insufficient in numbers and not competent to meet resident needs, evidenced by failure to supervise a resident who eloped.
Facility failed to provide medication for 3 residents according to physician's directions.
Facility failed to provide showers and grooming for at least 6 residents.
Report Facts
Residents not supervised: 1
Residents without medication: 3
Residents without showers and grooming: 6
Immediate civil penalty: 500
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during investigation and agreed to submit Plan of Correction. |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Andy Xiong | Licensing Program Manager | Oversaw the complaint investigation and signed the report. |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 3
Date: Sep 20, 2021
Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations including lack of supervision resulting in multiple resident falls, inadequate supervision, improper medication management, and unsanitary conditions.
Complaint Details
The complaint investigation was substantiated. Allegations included lack of supervision causing multiple falls, medication mismanagement, and unsanitary conditions. Some allegations such as failure to report incidents to responsible parties, withholding food, inadequate incontinence care, and withholding medication were unsubstantiated.
Findings
The investigation substantiated multiple deficiencies including preventable resident falls due to lack of supervision, medication errors affecting three residents, and unsanitary facility conditions such as dust, debris, and blood in resident areas. Some allegations related to incident reporting, food withholding, incontinence care, and medication withholding were found unsubstantiated.
Deficiencies (3)
Facility failed to provide medication for 3 residents, posing an immediate Health & Safety risk.
Facility personnel were insufficient in numbers and competence to meet resident needs.
Facility failed to keep the common areas and at least one bedroom clean and sanitary, posing potential Health & Safety risk.
Report Facts
Residents affected by medication errors: 3
Facility capacity: 64
Resident census: 37
Plan of Correction due date: Oct 4, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during inspection and agreed to submit Plan of Correction |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Andy Xiong | Licensing Program Manager | Oversaw complaint investigation report |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 2
Date: Sep 20, 2021
Visit Reason
Unannounced complaint investigation visit conducted due to complaints received on 07/09/2021 regarding pressure injuries, medication administration failures, and hygiene neglect at the facility.
Complaint Details
Complaint was substantiated. Allegations included residents sustaining pressure injuries, failure to provide necessary medication, and failure to meet residents' hygiene needs.
Findings
The investigation found multiple medication administration errors for three residents, failure to provide scheduled showers and hygiene care for residents due to insufficient staffing, and multiple residents sustaining pressure injuries due to inadequate care and turning in beds.
Deficiencies (2)
Failure to provide medication for 3 residents as ordered by physician, posing immediate Health & Safety risk.
Failure to provide showers and grooming for at least 6 residents, posing potential Health & Safety risk.
Report Facts
Residents with medication errors: 3
Residents missing showers: 6
Facility capacity: 64
Resident census: 37
Plan of Correction due date: Oct 4, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during investigation and agreed to submit Plan of Correction. |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Andy Xiong | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation. |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 64
Deficiencies: 0
Date: Sep 20, 2021
Visit Reason
Unannounced visit/investigation of a complaint received on 07/20/2021 regarding resident records not being updated, a resident having gangrene, and staff not ensuring a resident was seen by a physician.
Complaint Details
The complaint was unsubstantiated after investigation, with no evidence supporting the allegations of outdated resident records, gangrene diagnosis, or failure to ensure physician visits.
Findings
The investigation found that resident records were updated and met regulatory requirements. Resident 1 was receiving wound care for an unstageable pressure injury and was not diagnosed with gangrene. The allegations were unsubstantiated.
Report Facts
Capacity: 64
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during complaint investigation |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Andy Xiong | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 47
Capacity: 64
Deficiencies: 0
Date: Jul 20, 2021
Visit Reason
Unannounced investigation of a complaint received on 03/15/2021 regarding allegations of inadequate record keeping and staff interfering with a resident's medical care.
Complaint Details
The complaint was unsubstantiated after investigation. No deficiencies were found related to the allegations of inadequate record keeping and staff interference with resident medical care.
Findings
Based on interviews with staff and the responsible party, and review of records including incident reports, facility procedures, and hospice care plan, the allegations were found to be unsubstantiated. No deficiencies were observed during the investigation.
Report Facts
Facility capacity: 64
Census: 47
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Administrator | Met with Licensing Program Analyst during the investigation |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Andy Xiong | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 47
Capacity: 64
Deficiencies: 0
Date: Jul 20, 2021
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2021-03-15 regarding allegations of inadequate record keeping and staff interfering with a resident's medical care.
Complaint Details
The complaint investigation was unsubstantiated with no deficiencies found related to the allegations of inadequate record keeping and staff interference with a resident's medical care.
Findings
Based on interviews with staff and the responsible party, and review of records including the incident, facility procedures, and hospice care plan, the allegations were found to be unsubstantiated. No deficiencies were observed during the investigation.
Report Facts
Facility capacity: 64
Census: 47
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Administrator | Met with Licensing Program Analyst during the complaint investigation |
| David Ayers | Licensing Program Analyst | Conducted the complaint investigation |
| Andy Xiong | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Census: 46
Capacity: 64
Deficiencies: 0
Date: Jul 12, 2021
Visit Reason
The visit was an unannounced Case Management inspection to verify the health and safety of residents in the facility.
Findings
The Licensing Program Analyst toured the facility, interviewed residents, observed lunch service, and verified supplies, staffing, and record-keeping. No deficiencies were cited during the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with Licensing Program Analyst during inspection. |
| David Ayers | Licensing Program Analyst | Conducted the Case Management inspection. |
| Andy Xiong | Licensing Program Manager | Named in report header. |
Inspection Report
Census: 46
Capacity: 64
Deficiencies: 0
Date: Jul 12, 2021
Visit Reason
The visit was an unannounced Case Management inspection to verify the health and safety of residents in the facility.
Findings
The Licensing Program Analyst toured the facility, interviewed residents, observed meal service and supplies, and verified staffing and record-keeping procedures. No deficiencies were cited during the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Fowler | Executive Director | Met with during the inspection and discussed the purpose of the visit. |
| David Ayers | Licensing Program Analyst | Conducted the inspection. |
| Andy Xiong | Supervisor | Supervisor overseeing the inspection. |
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