Deficiencies (last 6 years)
Deficiencies (over 6 years)
1.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
70% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
79% occupied
Based on a March 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Inspection Report
Annual Inspection
Census: 67
Capacity: 85
Deficiencies: 1
Date: Mar 10, 2026
Visit Reason
The inspection was a required, unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with licensing regulations.
Findings
The facility was toured and found to have appropriate safety measures, emergency systems, and hygiene supplies. A deficiency was cited for improper medication storage where Advil and acetaminophen were stored in a resident's room despite the resident being unable to self-administer medications, posing an immediate health risk. The deficiency was corrected during the inspection.
Deficiencies (1)
Medications (Advil and acetaminophen) were stored in room #204 despite the client being unable to self-store/administer medications, violating the requirement for central medication storage.
Report Facts
Capacity: 85
Census: 67
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Executive Director | Certified RCFE administrator overseeing facility operations |
| Paul Difuntorum | Met with during inspection | |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and signed the report |
| April Cowan | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Census: 70
Capacity: 85
Deficiencies: 0
Date: Jun 24, 2025
Visit Reason
The visit was an unannounced case management follow-up to review information obtained during the annual inspection on 2025-04-03, including staff training and proof of correction regarding nonperishable food supply.
Findings
The licensing analyst confirmed that the main entry door is equipped with a keypad and delayed egress alert, and that three other exits have keypads with auditory alarms but no delayed egress. Proof of correction for the nonperishable food supply citation was provided. No deficiencies were cited during this visit.
Report Facts
Capacity: 85
Census: 70
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Administrator | Met with licensing analyst during inspection |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and follow-up |
| April Cowan | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 70
Capacity: 85
Deficiencies: 2
Date: Apr 3, 2025
Visit Reason
The inspection was a required unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with California Code of Regulations, Title 22.
Findings
The inspection found deficiencies related to criminal record clearance for staff and insufficient non-perishable food supplies for emergency preparedness. The facility maintains adequate safety features such as emergency signal systems, carbon monoxide detectors, and hygiene supplies, but cited violations pose immediate and potential risks to residents.
Deficiencies (2)
Criminal record clearance not associated with facility for staff member #2 who worked almost 2 years, posing immediate health, safety, or personal rights risk.
Insufficient non-perishable food supply to feed all 70 residents for 7 days in an emergency, posing potential health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 100
Number of residents: 70
Total licensed capacity: 85
Number of emergency food boxes: 17
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Executive Director | Certified RCFE administrator overseeing facility operations |
| Rob Graves | Met with during inspection | |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and signed the report |
| April Cowan | Licensing Program Manager | Oversaw licensing program related to this inspection |
Inspection Report
Annual Inspection
Census: 70
Capacity: 85
Deficiencies: 2
Date: Apr 3, 2025
Visit Reason
The inspection was a required, unannounced annual comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with licensing regulations.
Findings
The facility was toured and found generally compliant with safety and operational standards, including emergency systems, hygiene, and food supplies. However, two deficiencies were cited: one Type A deficiency related to criminal record clearance for staff, posing an immediate risk, and one Type B deficiency for insufficient non-perishable food supplies to feed all residents for seven days in an emergency.
Deficiencies (2)
Criminal record clearance for staff #2 was not associated with the facility, posing an immediate health, safety, or personal rights risk to clients in care.
Non-perishable food supply was insufficient to feed all 70 residents for seven days in the event of an emergency, posing a potential health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 100
Number of residents: 70
Total licensed capacity: 85
Number of memory care rooms: 17
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Executive Director and Certified RCFE Administrator | Oversees facility operations. |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and signed the report. |
| April Cowan | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Census: 68
Capacity: 85
Deficiencies: 0
Date: Jun 24, 2024
Visit Reason
The visit was a Case Management visit regarding a resident who fell.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst gathered information about the incident and reviewed call button response time documentation.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the Case Management visit and gathered information about the resident fall incident. |
Inspection Report
Census: 68
Capacity: 85
Deficiencies: 0
Date: Jun 24, 2024
Visit Reason
The visit was a Case Management visit conducted regarding a resident (R1) who fell.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst gathered information about the incident and reviewed the report with facility staff.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the Case Management visit and gathered information about the resident fall. |
| Joanne Gutierrez | Assisted Living Coordinator | Met with the Licensing Program Analyst during the visit and provided information about the incident. |
| Trish Redito | Business Office Coordinator | Greeted the Licensing Program Analyst and provided information about the incident. |
Inspection Report
Annual Inspection
Census: 67
Capacity: 85
Deficiencies: 0
Date: Mar 11, 2024
Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and overall facility conditions.
Findings
The facility was found to be clean, safe, and well-maintained with no fire safety hazards or obstructions. Resident and staff records were complete and up to date, medications were properly stored and accounted for, and emergency preparedness measures were current. No citations were issued during the visit.
Report Facts
Resident records reviewed: 5
Staff records reviewed: 5
Perishables observed: 2
Non-perishables observed: 7
Fire extinguisher check date: 202402
Hot water temperature range: 112
Hot water temperature range: 115
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during inspection and discussed visit purpose |
| Komal Charitra | Licensing Program Analyst | Conducted the unannounced annual inspection |
| Cara Smith | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 67
Capacity: 85
Deficiencies: 0
Date: Mar 11, 2024
Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and assess the facility's conditions and operations.
Findings
The facility was found to be clean, well-maintained, and free of hazards. Resident and staff records were complete and up to date. No citations or deficiencies were issued during the visit.
Report Facts
Resident records reviewed: 5
Staff records reviewed: 5
Fire extinguisher check date: 2024
Hot water temperature range: 112
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during inspection |
| Komal Charitra | Licensing Program Analyst | Conducted the inspection |
| Cara Smith | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 62
Capacity: 85
Deficiencies: 0
Date: Sep 24, 2023
Visit Reason
Licensing Program Analyst Victoria Brown arrived unannounced to conduct a Required - 1 Year visit on 09/24/2023 at 9:00 AM to evaluate the facility's compliance with regulations.
Findings
No deficiencies were observed or cited during the inspection. The facility met all regulatory requirements including safety, medication storage, and environmental conditions.
Report Facts
Hospice approved capacity: 20
Memory Care Unit capacity: 27
Residents receiving hospice care: 6
Bedridden residents: 0
Facility temperature range: 71
Facility temperature range: 74
Hot water temperature range: 112.3
Hot water temperature range: 114.6
Staff files reviewed: 3
Resident files reviewed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Victoria Brown | Licensing Program Analyst | Conducted the inspection and signed the report |
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during the inspection |
| Leslie Guerrero | Reminiscence Coordinator | Met with Licensing Program Analyst during the inspection |
| StelaMarie Pham | Resident Care Director | Met with Licensing Program Analyst during the inspection |
| Joanne-Ruth Gutierrez | Assisted Living Coordinator | Met with Licensing Program Analyst during the inspection |
| Robert Graves | Maintenance Coordinator | Met with Licensing Program Analyst during the inspection |
Inspection Report
Annual Inspection
Census: 62
Capacity: 85
Deficiencies: 0
Date: Sep 24, 2023
Visit Reason
Licensing Program Analyst Victoria Brown arrived unannounced to conduct a Required - 1 Year visit to evaluate the facility's compliance with regulations.
Findings
The facility was inspected thoroughly including physical plant, safety systems, medication storage, and resident care files. No deficiencies were observed or cited during this annual inspection.
Report Facts
Hospice approved capacity: 20
Memory Care Unit capacity: 27
Residents receiving hospice care: 6
Bedridden residents: 0
Temperature range inside facility: 71
Temperature range inside facility: 74
Hot water temperature range: 112.3
Hot water temperature range: 114.6
Staff files reviewed: 3
Resident files reviewed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Victoria Brown | Licensing Program Analyst | Conducted the inspection and exit interview |
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during inspection |
| Leslie Guerrero | Reminiscence Coordinator | Met with Licensing Program Analyst during inspection |
| StelaMarie Pham | Resident Care Director | Met with Licensing Program Analyst during inspection |
| Joanne-Ruth Gutierrez | Assisted Living Coordinator | Met with Licensing Program Analyst during inspection |
| Robert Graves | Maintenance Coordinator | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Capacity: 85
Deficiencies: 0
Date: Dec 27, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that a resident sustained injuries while in care.
Complaint Details
The complaint alleged that a resident sustained injuries while in care. The investigation concluded the allegation was unsubstantiated.
Findings
The investigation found that although the resident sustained new injuries from a fall, the resident was independent, did not require multiple staff checks, and was able to verbalize needs. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 85
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Josephine Chan | Dining Service Coordinator | Met with Licensing Program Analyst during investigation and report review |
| Julio Montes | Licensing Program Manager | Named in report as Licensing Program Manager |
| Stephanie Hall | Administrator | Facility administrator mentioned in report |
Inspection Report
Complaint Investigation
Capacity: 85
Deficiencies: 0
Date: Dec 27, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 10/18/2021 regarding a resident sustaining injuries while in care.
Complaint Details
The complaint alleged that a resident sustained injuries while in care. The investigation concluded the allegation was unsubstantiated.
Findings
The investigation found that the resident (R1) sustained a fall on October 17, 2021, resulting in injuries. However, the resident was admitted as independent living and did not require frequent staff checks. Based on interviews and evidence, the allegation was unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 85
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Josephine Chan | Dining Service Coordinator | Met with evaluator to discuss findings |
| Stephanie Hall | Administrator | Provided information about resident independence |
| Julio Montes | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Capacity: 85
Deficiencies: 2
Date: Nov 23, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2021-10-18 regarding allegations of inadequate incontinence care, unsanitary conditions, and failure to provide appropriate diabetes care to a resident.
Complaint Details
The complaint was substantiated regarding failure to assist resident with incontinence care and maintain sanitary conditions. The allegation of failure to provide appropriate diabetes care was unsubstantiated.
Findings
The investigation substantiated that the licensee failed to assist the resident with incontinence care, failed to maintain the resident's room in a sanitary condition, and failed to document and address the resident's health changes. The allegation regarding failure to provide appropriate diabetes care was unsubstantiated.
Deficiencies (2)
Failure to observe and document changes in resident's physical and health condition, and failure to update physician report or develop an appropriate care plan.
Failure to maintain the facility clean, safe, sanitary, and in good repair; specifically, the resident's room was disheveled, mattress soaked in urine, and strong urine odor persisted.
Report Facts
Facility capacity: 85
Resident glucose level: 407
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Deanna Chan | Resident Care Director | Met with Licensing Program Analyst during investigation and delivery of findings |
| Julio Montes | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Census: 55
Capacity: 85
Deficiencies: 0
Date: Dec 23, 2020
Visit Reason
The inspection was conducted as an unannounced case management visit to obtain information regarding an unusual incident that occurred on 12/20/2020.
Findings
The Licensing Program Analyst interviewed the Executive Director and requested relevant documents related to the incident. The incident requires further investigation, and follow-up interviews and document reviews are planned.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Shabana Buksh | Licensing Program Analyst | Conducted the unannounced case management inspection and authored the report. |
| Stephanie Hall | Administrator | Facility Administrator met with the Licensing Program Analyst during the inspection. |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
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