Inspection Reports for
Sunrise of Sunnyvale

The complaint involved allegations that Staff 1 tickled Resident 1's feet without consent and engaged in inappropriate conversations making the resident uncomfortable. The resident denied these allegations, and staff reported the resident has manipulative behaviors. Staff 1 was no longer employed and could not be interviewed. The department determined the allegations were unsubstantiated due to lack of evidence.

The investigation found no preponderance of evidence to substantiate the allegations. Interviews with the resident and staff, as well as document reviews, indicated the allegations were unsubstantiated.

The complaint alleged that facility neglect led to serious bodily injury. The investigation included review of medical records, incident reports, and interviews with staff and the resident's power of attorney. The allegation was determined to be unfounded.

Based on review of medical records, incident reports, staff and POA interviews, the department determined the allegation was unfounded with no evidence of neglect. No deficiencies were cited under California Code of Regulations, Title 22.

The complaint alleged that facility neglect led to serious bodily injury. The investigation determined the allegation was false, could not have happened, and/or was without a reasonable basis, thus it was unfounded.

The investigation found that the allegation was unfounded based on medical records, staff interviews, and the power of attorney's statements. No deficiencies were cited under the California Code of Regulations, Title 22.

The facility was toured including assisted living and memory care units, with no deficiencies cited. Minor maintenance issues such as burnt-out light bulbs, a dusty bathroom fan, and low water pressure were identified and work orders were placed immediately. All resident and staff files reviewed were complete and compliant, and emergency and infection control plans were in place.

No deficiencies were cited during the inspection. The facility was found to be in compliance with California Code of Regulations, Title 22, with all areas including fire safety, food storage, resident rooms, and documentation reviewed and found satisfactory. Advisory notes were provided for minor maintenance issues.

The facility was observed to be clean and in good repair with adequate supplies of PPE, food, and sanitation materials. No deficiencies were cited during the visit.

The facility was observed to be clean and in good repair with adequate supplies of PPE, food, and hygiene products. No deficiencies were cited during the visit.

The complaint alleged that staff limited visitation by family members with residents. The investigation included interviews with two staff members and review of court documents related to one resident with a court-ordered visitation limitation. The allegation was found unsubstantiated.

The investigation found the allegation to be unsubstantiated after interviews with staff and review of court documents, which showed that visitation limitations were only in place due to a court order for one resident and that staff were following the court order.

The complaint alleged that a resident sustained an injury while in care. After interviews with 7 staff members, 4 residents, 1 family member, and 1 private companion, and review of police investigation, the allegation was found unsubstantiated.

The investigation included interviews with staff, residents, family members, and review of police reports. No evidence of abuse was found, and the allegation was determined to be unsubstantiated.

The complaint alleged that a resident sustained an injury while in care. The investigation included interviews with 7 staff members, 4 residents, 1 family member, and 1 private companion. All denied abuse or witnessing abuse. Police investigation found no indication of staff abuse. The allegation was determined to be unsubstantiated.

After multiple interviews with staff, residents, family members, and review of police investigation records, the department determined the allegation was unsubstantiated due to lack of preponderance of evidence to prove the alleged violation occurred.

The facility was observed to be sanitary with adequate infection control measures including PPE supply, hand sanitizers, and social distancing. No deficiencies were cited, but an advisory note was issued.

The complaint alleged that staff limited visitation by family members with a resident. The investigation found the allegation unsubstantiated.

The investigation found that the facility does not limit any resident’s visitation unless there is a court order. One resident had a court order limiting visitation, which the facility was following. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The facility was observed to be sanitary with adequate PPE supplies and infection control measures in place. No deficiencies were cited, but an advisory note was issued.

The virtual tour and observations confirmed infection control practices such as mask wearing, hand sanitizer availability, social distancing, and proper cleaning procedures. No deficiencies were cited during the visit.

The Licensing Program Analyst delivered an amended report and provided a copy of the original and amended reports from a December 7, 2018 Case Management visit for review and signature.

The Licensing Program Analyst verified that the individual employee S1 is not present, employed, or residing at the facility. The licensee was advised to disassociate the individual from their roster and submit an update LIC500. Verification of removal is complete.