Sunrise of Westlake Village

Sunrise of Westlake Village is an Assisted Living Home in California Sunrise of Westlake Village is an Assisted Living Home in California

Sunrise of Westlake Village

3101 Townsgate Rd, Thousand Oaks, CA 91361 View Map
Sunrise of Westlake Village is an Assisted Living Home in California Sunrise of Westlake Village is an Assisted Living Home in California
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Description

Located in Thousand Oaks, Sunrise of Westlake Village offers a warm and close-knit community for seniors needing Assisted Living, Memory Care, and Short-Term Stays. The community prides itself on providing a supportive environment where residents can enjoy a variety of activities and amenities. From live entertainment and bocce ball to current event discussions and daily exercise classes, there’s always something to do. The beautiful walking path offers a perfect spot for nature lovers. Daily socials with delicious appetizers and refreshing beverages in the bistro add to the community’s vibrant atmosphere.

Sunrise of Westlake Village is dedicated to creating a secure and enjoyable environment where seniors can thrive, with the help of dedicated caregivers, culinary leaders, and housekeeping teams that ensure residents feel at home. The community offers customized plans to meet each resident’s unique needs, facilitating a range of on-site activities and local excursions. With home-cooked meals served restaurant-style in the dining room and a variety of floor plans available, Sunrise of Westlake Village provides a comfortable and engaging living experience for all its residents.

Home Information Sunrise of Westlake Village

Inspection Report Summary for Sunrise of Westlake Village

The California Department of Social Services evaluated Sunrise of Westlake Village (Facility No. 197605820) on four separate occasions between 2021 and 2024. In July 2021, an unannounced case‑management visit was triggered by a resident incident reported by Executive Director Zak Howell. Licensing Program Analyst Ashley Smith interviewed staff and the resident but found no deficiencies, noting that further investigation was still pending. The visit underscored the facility’s prompt reporting and willingness to cooperate with the agency.

A year later, in August 2022, the required annual inspection shifted focus to infection control amid an active COVID‑19 outbreak. Ashley Smith, accompanied by local and state health department officials, confirmed that the facility maintained proper environmental conditions, adequate PPE, and compliant cleaning protocols. Meals were delivered to residents due to dining suspensions, and the agency advised additional training on donning and doffing PPE. No deficiencies were cited, and the facility demonstrated full compliance with Title 22 regulations and infection‑control standards.

In October 2023, LPAs Teresa Camara and Martha Arroyo performed another unannounced annual review. The team inspected food storage, common areas, individual bedrooms, records, medications, and disaster preparedness. Although a few expired dairy items were discovered and promptly discarded, the facility remained in compliance overall. Fire and safety equipment was up to date, and medication carts were locked and inaccessible to residents. The agency reiterated that the facility’s infection‑control policies were adequate and that no deficiencies warranted citations.

The most recent 2024 visit was interrupted before completion, so a full assessment of current conditions is pending. Across the three completed inspections, Sunrise of Westlake Village consistently met licensing requirements, exhibited strong infection‑control practices, and maintained safe, sanitary living spaces. The only notable concerns were an incident involving a resident in 2021 and the discovery of expired food in 2023, both of which were addressed without resulting in formal deficiencies. The pattern suggests a facility that, while responsive to emerging health risks, continues to uphold regulatory standards and resident safety.

Bed Count
Bed Count (Facility Capacity) Info This is the number of people who can stay here (Facility Capacity).
124
Years in Business
Years in Business
21

Facility Overview

  • Current Occupancy Info Shows the current occupancy rate and estimated residents versus total licensed beds. 70.2% (87/124)
  • Facility Type Info Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal. LICENSED
  • Licensed Since Info Date when the facility’s license was first issued by the state. October 8, 2004
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility. SZR WESTLAKE VILLAGE; SUNRISE SENIOR LIVING MGT
  • County Info The county where the facility is located. LOS ANGELES
  • License Details Info License information registered with the Better Business Bureau.
    • California Department of Social Services (#197605820)

Inspection & Compliance

  • All Visits Info Sum of inspections, complaint visits, and other administrative visits. 7 visits
  • Inspections Info Formal inspections conducted by the state’s licensing division. 3 inspections
  • Other Visits Info Administrative or follow-up visits not related to complaints or inspections. 1 visit
  • Complaint Visits Info Inspections triggered by official complaints filed with the state. 3 complaints
  • Citations Info Number of deficiencies or violations found during inspections. 1 citation
  • BBB Rating Info BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review. Rated A+
  • Inspection Reports Info View archived inspection reports for this facility. View Inspection Reports

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: Studio / Suite / 1 Bed / 2 Bed

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Building Type: 2-story

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Transportation Services

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Fitness and Recreation

Walk Score rating icon

Walk Score: 74

Residents can accomplish many errands by walking. Sidewalks and crossings are safe, and essential amenities are close by.

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Types of Care at Sunrise of Westlake Village

Assisted Living Memory Care

Type of Rooms Available

Studio
Studio
Studio
1 / 4
Studio
1
1 Bed
1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1
Contact Sunrise of Westlake Village

Places of interest near Sunrise of Westlake Village

Address 3.0 miles from city center

Address 3101 Townsgate Rd, Thousand Oaks, CA 91361

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Comparison Chart

Compare Assisted Living around Thousand Oaks
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
Home Owner
CCN
Occupancy
Home Revenue
Sunrise of Westlake Village
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

Thousand Oaks
Studio / Suite / 1 Bed / 2 Bed
124
Yes
N/A
N/A
N/A
N/A
Norma J’s Home for the Elderly
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
N/A
N/A
N/A
N/A
Conejo Valley Home Care
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
N/A
N/A
N/A
N/A
GEM Oaks
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
N/A
N/A
N/A
N/A
Alma Care Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Studio / Suite / 1 Bed / 2 Bed
N/A
No
N/A
N/A
N/A
N/A

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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