Inspection Reports for
Swan Lake Nursing & Rehabilitation

25 Schoenfeld Blvd, Patchogue, NY, 11772

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4 Reports · 1 Summary

1 state, 4 CMS 2022–2026

Inspection Summary

21 inspections covered, June 2022 – May 2026.

Inspection Reports Summary


Visit Reason
State-compiled facility profile showing 21 inspections from June 2022 to May 2026 with citation and enforcement history.

Complaint Details
The state logged 77 complaints about this facility; 28 led to on-site inspections. One citation resulted from those complaints.
Findings
Across 21 inspections, 15 had no citations while 6 resulted in 32 total citations, mostly standard health and life safety code violations. The facility had 77 complaints with 28 on-site inspections and 3 enforcement actions totaling $14,000 in fines.

Citations (25)
Standard Health Citation — quality of care: Care Plan Timing And Revision was deficient.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices was deficient.
Standard Health Citation — quality of care: Resident Rights/exercise Of Rights was deficient.
Standard Health Citation — quality of care: Respiratory/tracheostomy Care And Suctioning was deficient.
Standard Health Citation — quality of care: Safe/clean/comfortable/homelike Environment was deficient.
Life Safety Code Citation — NFPA requirements: Physical Environment was deficient.
Life Safety Code Citation — NFPA requirements: Standards Of Construction For New Existing Nh was deficient.
Standard Health Citation — quality of care: Activities Meet Interest/needs Each Resident was deficient.
Standard Health Citation — quality of care: Free From Abuse And Neglect was deficient.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices was deficient.
Standard Health Citation — quality of care: Resident Records - Identifiable Information was deficient.
Standard Health Citation — quality of care: Safe/clean/comfortable/homelike Environment was deficient.
Life Safety Code Citation — NFPA requirements: Doors With Self-closing Devices was deficient.
Life Safety Code Citation — NFPA requirements: Electrical Systems - Essential Electric Syste was deficient.
Life Safety Code Citation — NFPA requirements: Sprinkler System - Maintenance And Testing was deficient.
Standard Health Citation — quality of care: Reporting - National Health Safety Network was deficient.
Standard Health Citation — quality of care: Infection Prevention & Control was deficient.
Standard Health Citation — quality of care: Free From Unnec Psychotropic Meds/prn Use was deficient.
Standard Health Citation — quality of care: Free Of Accident Hazards/supervision/devices was deficient.
Standard Health Citation — quality of care: Resident's Care Supervised By A Physician was deficient.
Standard Health Citation — quality of care: Safe/clean/comfortable/homelike Environment was deficient.
Standard Health Citation — quality of care: Sufficient Nursing Staff was deficient.
Life Safety Code Citation — NFPA requirements: Egress Doors was deficient.
Life Safety Code Citation — NFPA requirements: Electrical Systems - Essential Electric Syste was deficient.
Standard Health Citation — quality of care: Reporting - National Health Safety Network was deficient.
Report Facts
Inspections on page: 21 Total violations/deficiencies cited: 32 Inspections with violations: 6 Inspections without violations: 15 Total complaints: 77 On-site inspections from complaints: 28 Total enforcement actions: 3 Total fines: 14000

Individual Reports

One document per inspection visit.

Inspection Report — Oct 1, 2025

Annual Inspection CMS
Date: Oct 1, 2025

Visit Reason
The inspection was a Recertification Survey conducted to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including resident dignity and respect, cleanliness and maintenance of the environment, comprehensive care planning, accident hazard prevention, and respiratory care. Specific issues included unsanitary conditions in resident bathrooms, failure to update care plans to reflect resident needs, unsafe hot water temperatures posing immediate jeopardy, and improper oxygen administration.

Citations (5)
F 0550: The facility failed to ensure Resident #39 was treated with dignity and respect, as evidenced by unsanitary bathroom conditions and staff entering without knocking.
F 0584: The facility did not maintain a safe, clean, and homelike environment, including unsanitary second-floor shower rooms and Resident #39's bathroom with strong foul odors and non-functional toilet flushing.
F 0657: The facility failed to develop and revise Resident #24's comprehensive care plan to include the use of floor mats as an intervention for fall prevention.
F 0689: The facility failed to ensure Resident #39's environment was free from accident hazards by allowing bathroom sink water temperatures up to 136.2°F, posing immediate jeopardy to resident health and safety.
F 0695: The facility did not provide safe and appropriate respiratory care for Resident #10, who was ordered to receive two liters of oxygen but was observed receiving up to four liters per minute.
Report Facts
Water temperature: 136.2 Water temperature: 123 Water temperature: 127 Oxygen flow rate: 4 Oxygen flow rate: 3

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1Reported Resident #39 flushed clothes in the toilet causing flooding and noted the unsanitary condition of the portable commode and toilet.
Director of Environmental ServicesDisabled Resident #39's toilet flushing mechanism and monitored water temperatures; acknowledged water temperature exceeded regulatory limits.
Licensed Practical Nurse Unit Manager #1Acknowledged knowledge of Resident #39's behavior and disabled toilet flushing; unaware of water temperature issues.
AdministratorWas not notified that Resident #39 continued to use disabled toilet and was unaware of water temperature preference.
Certified Nursing Assistant #4Reported Resident #39's behavior of washing clothes in the bathroom and the need to adjust hot water temperature.
Medical Doctor #1Aware of Resident #39's behavior and stated water temperature of 136.2°F is too hot and could cause burns.
Licensed Practical Nurse #1Monitored Resident #39's behavior of washing clothes and refusal of showers.
Assistant Director of Nursing ServicesStated Resident #10 should receive oxygen as ordered and nurses should notify physician if oxygen needs increase.
Director of Nursing ServicesUnaware of Resident #39's water temperature preference and stated 136.2°F is too hot.

Inspection Report — Jul 31, 2024

Annual Inspection CMS
Date: Jul 31, 2024

Visit Reason
The inspection was a Recertification Survey conducted from 7/24/2024 to 7/31/2024 to assess compliance with regulatory standards for nursing home operations and resident care.

Findings
The facility was found deficient in multiple areas including failure to safeguard resident property, verbal abuse by staff towards a resident, inadequate provision of activities based on resident preferences, insufficient supervision to prevent resident-to-resident altercations, and lack of physician orders for oxygen therapy for a resident.

Citations (5)
F 0584: The facility failed to safeguard Resident #52's personal belongings as no inventory list was maintained, resulting in lost clothing after laundry.
F 0600: Certified Nurse Assistant #4 verbally abused and threatened Resident #68, causing emotional distress; the staff member was terminated after investigation.
F 0679: The facility failed to provide an ongoing activities program based on Resident #59's preferences, with no evening activities offered and limited participation documented.
F 0689: Resident #241 was not adequately supervised, leading to a physical altercation with Resident #38, despite care plans requiring line-of-sight supervision.
F 0842: Resident #74 received oxygen therapy without a current physician's order, violating medical record standards.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 2 Residents affected: 1 Oxygen therapy liters per minute: 3 Oxygen therapy liters per minute: 2 One-to-one visits: 7 Live entertainment programs: 3 Resident council/food committee meetings: 1 Games/puzzles attendance: 9

Employees mentioned
NameTitleContext
Certified Nurse Assistant #4Named in verbal abuse and threat to Resident #68
Social Worker #1Interviewed regarding missing inventory for Resident #52
Director of Guest ServicesInterviewed about missing inventory for Resident #52
AdministratorInterviewed about inventory and activity staffing
Registered Nurse Supervisor #2Witnessed verbal abuse by Certified Nurse Assistant #4
Registered Nurse Supervisor #3Interviewed about verbal argument involving Certified Nurse Assistant #4 and Resident #68
Director of Nursing ServicesInterviewed about abuse incident and supervision failure
Recreation Aide #1Interviewed about activity provision and attendance for Resident #59
Assistant Director of RecreationInterviewed about activity program limitations for Resident #59
Certified Nursing Assistant #6Witnessed altercation between Residents #241 and #38
Licensed Practical Nurse #3Interviewed about supervision of Resident #241
Resident Assistant #2Interviewed about supervision responsibilities on 4/7/2024
Certified Nurse Assistant #7Interviewed about supervision on 4/7/2024
Registered Nurse Supervisor #4Interviewed about supervision and incident on 4/7/2024
Licensed Practical Nurse Manager #1Interviewed about oxygen therapy orders for Resident #74
Nurse Practitioner #1Interviewed about oxygen therapy orders for Resident #74
Physician #2Interviewed about oxygen therapy orders for Resident #74

Inspection Report — Jul 31, 2024

Abbreviated Survey CMS
Date: Jul 31, 2024

Visit Reason
The survey was conducted as a Recertification Survey and Abbreviated Survey to assess compliance with regulations related to resident abuse prevention.

Findings
The facility failed to ensure that each resident was free from abuse. Certified Nurse Assistant #4 verbally abused and threatened Resident #68, causing the resident to feel scared and upset. The incident was substantiated and reported to the New York State Department of Health and local police.

Citations (1)
F 0600: The facility did not protect Resident #68 from verbal abuse and threats by Certified Nurse Assistant #4. The resident was scared and upset after the interaction.
Report Facts
Residents reviewed for abuse: 3 Date of incident: Jul 12, 2024

Employees mentioned
NameTitleContext
Certified Nurse Assistant #4Named in verbal abuse and threat incident towards Resident #68
Registered Nurse Supervisor #2Registered Nurse SupervisorWitnessed verbal abuse and directed CNA #4 to supervisor's office
Registered Nurse Supervisor #3Registered Nurse SupervisorInterviewed regarding verbal argument between CNA #4 and Resident #68
Director of Nursing ServicesDirector of Nursing ServicesInterviewed and stated CNA #4 was terminated for verbal abuse

Inspection Report — Sep 23, 2022

Annual Inspection CMS
Date: Sep 23, 2022

Visit Reason
The inspection was a Recertification Survey conducted from 9/18/2022 to 9/23/2022 to assess compliance with regulatory requirements for nursing home operations and resident care.

Findings
The facility was found deficient in maintaining a clean and safe environment, ensuring accident hazard prevention, providing adequate physician supervision of medical care, maintaining sufficient nursing staff, and properly managing medications including psychotropic drugs. Several residents were affected by issues such as unclean rooms, unattended medications, unsafe use of razors, inadequate footwear for fall risk residents, and abrupt discontinuation of antipsychotic medication without proper monitoring.

Citations (5)
F 0584: The facility failed to maintain a clean, comfortable, and homelike environment on one nursing unit, evidenced by a vacant room with a commode containing feces and urine with flies present.
F 0689: The facility did not ensure the resident environment was free from accident hazards, including unattended medication, unsafe use of razors by a resident needing assistance, and a resident walking without appropriate footwear despite fall risk.
F 0710: The facility failed to ensure medical care was effectively supervised by a physician, as Resident #107's antipsychotic medication was abruptly discontinued without tapering or monitoring, and an inappropriate schizophrenia diagnosis was made.
F 0725: The facility did not provide sufficient nursing staff to meet resident needs, resulting in delayed diaper changes, incomplete wound care treatments, and inadequate assistance with activities of daily living.
F 0758: The facility failed to implement gradual dose reductions and non-pharmacological interventions for psychotropic medications, abruptly discontinuing Seroquel for Resident #107 without monitoring for withdrawal symptoms.
Report Facts
Residents affected: 3 Residents affected: 1 Residents affected: 1 Residents affected: 1 Certified Nursing Assistants (CNA) staffing: 8 Certified Nursing Assistants (CNA) staffing: 4.5 Medication dosage: 150

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in medication administration finding for leaving dissolved Potassium Chloride unattended
Director of Nursing ServicesDirector of Nursing Services (DNS)Interviewed regarding multiple findings including medication supervision, staffing, and environmental issues
Medical DirectorMedical DirectorGave order to discontinue Seroquel abruptly and acknowledged lack of awareness of full dosage
Psychiatric Nurse PractitionerPsychiatric Nurse Practitioner (NP)Interviewed regarding inappropriate Seroquel use and abrupt discontinuation risks
Attending PhysicianAttending PhysicianInterviewed regarding inappropriate schizophrenia diagnosis and Seroquel use
LPN #5Licensed Practical NurseNamed in incomplete wound care treatment on 9/17/2022
LPN #6Licensed Practical NurseNamed in wound care treatment on 9/15/2022
CNA #4Certified Nursing AssistantNamed in environmental and staffing findings related to commode cleaning and resident care
CNA #1Certified Nursing AssistantNamed in accident hazard findings related to Resident #65 footwear and Resident #56 shaving
LPN #3Licensed Practical NurseNamed in accident hazard findings related to Resident #56 shaving and Resident #65 footwear

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