Nursing Home

Symphony Bronzeville

Nursing Home

Symphony Bronzeville

3400 S Indiana Ave, Chicago, IL 60616 View map
Overview of Symphony Bronzeville

Symphony of Bronzeville, located in Chicago, IL, formerly known as Bronzeville Nursing and Rehab, is a large senior living community and nursing home providing post-acute care to its residents. This nursing home provides its residents 24 hour supervision, medication management, and round-the-clock nursing assistance. The residents are also provided assistance with daily living activities including bathing and toileting, as well as assistance with dining and transferring as needed.

Symphony of Bronzeville’s amenities are specifically designed to enhance their residents’ life and provide a comfortable and relaxing stay. These amenities include meal provisions that are carefully prepared with consideration to the residents dietary needs, housekeeping services, and regularly scheduled activities, providing resident with engagement opportunities where their bodies and minds stay active.

(312) 842-5000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Illinois average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Illinois average: 3.0/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Illinois average: 3.3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Illinois average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
1h 51m per day

This home provides 53% less nursing time per resident than the Illinois average.

Illinois average: 3h 57m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 302

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 55.5%
Residents per day (avg) 232
Occupancy rate
55.5%
Residents per day (avg)
232

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

19% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

65% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Home revenue
$9.2M
Operating loss
-$1.5M
Privately-owned community
Home revenue
$9,209,386.00
Operating loss
$-1,460,785.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
54.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
Total costs $10.7M
Walk Score
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: C (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 145337

Types of Care at Symphony Bronzeville

Skilled Nursing
Contact Symphony Bronzeville

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

Health Inspection History

Inspections
Total health inspections 32

Illinois average 10.4


Last Health inspection on Aug 2025

Total health citations 88
Citations per inspection
2.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

32 of 88 citations resulted from standard inspections; and 56 of 88 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Illinois average

Illinois average: 0.7


Serious Health citations More info 12
233% worse than Illinois average

Illinois average: 3.6

0 critical citations More info Illinois average: 0.7

12 serious citations More info Illinois average: 3.6

75 moderate citations More info Illinois average: 32

1 minor citation More info Illinois average: 0.5
Citations history (last 3 years)
Quality of Care serious citation Aug 27, 2025
Corrected

Care Planning moderate citation Aug 27, 2025
Corrected

Pharmacy moderate citation Aug 14, 2025
Corrected

Resident Rights moderate citation Aug 06, 2025
Corrected

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The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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Places of interest near Symphony Bronzeville

Address 4.0 miles from city center — 3.05 miles to nearest hospital (Comer Children's Hospital - Hyde Park)

Address 3400 S Indiana Ave, Chicago, IL 60616

Calculate Travel Distance to Symphony Bronzeville

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

211
Total Staff
183
Employees
28
Contractors
58,684
Total Hours (Quarter)
88
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse259.3 Yes
Licensed Practical Nurse388 No
Certified Nursing Assistant1206.8 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
185 staff
7.3hs shift avg
Physicians & Practitioners
5 staff
8hs shift avg
Therapy Services
9 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.5hs shift avg
Dietary Services
7 staff
7.5hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
3.7%
of total hours from contractors
2,168 contractor hours this quarter
Registered Nurse: 9 Certified Nursing Assistant: 8 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Physical Therapy Aide: 3 Speech Language Pathologist: 3 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant112812032,40891100%6.8
Licensed Practical Nurse3803814,32191100%8
Registered Nurse169254,87791100%9.3
Other Dietary Services Staff6062,24991100%7.4
Clinical Nurse Specialist3039527785%8
Dental Services Staff2029046470%8
RN Director of Nursing2026326774%8
Administrator1015126470%8
Nurse Practitioner2024966268%8
Dietitian1014425662%7.9
Physical Therapy Aide0332182224%6.4
Speech Language Pathologist0331822325%7.3
Respiratory Therapy Technician0221712224%7.8
Physical Therapy Assistant0111692224%7.7
Qualified Social Worker0221502224%6.5

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
223 residents
Residents by payment source
Medicare
6 residents (2.7%)
Medicaid
203 residents (91%)
Private pay or other
14 residents (6.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.0
58% better than Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.0
46% better than Illinois average

Illinois average: 18.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 2.9%
81% better than Illinois average

Illinois average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.0%
73% better than Illinois average

Illinois average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.2%
In line with Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
63% better than Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
23% worse than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
30% better than Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 96.8%
101% worse than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.8%
32% better than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.1%
In line with Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 74.7%
18% worse than Illinois average

Illinois average: 91.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 70.3%
In line with Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
63% better than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 36.3%
42% worse than Illinois average

Illinois average: 63.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $224K
57% higher than Illinois average

Illinois average: $143K

Number of fines 10
237% more fines than Illinois average

Illinois average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 3
183% more payment denials than Illinois average

Illinois average: 1.1

Fines amount comparison
Fines amount comparison
This facility $224K
Illinois average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 18, 2025
14 days
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Mar 25, 2025
29 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 20, 2024
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 12, 2024
$5K

Last updated: Jan 2026

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Financial Aid for Illinois Seniors

Get financial aid guidance

Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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