1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Symphony of Bronzeville, located in Chicago, IL, formerly known as Bronzeville Nursing and Rehab, is a large senior living community and nursing home providing post-acute care to its residents. This nursing home provides its residents 24 hour supervision, medication management, and round-the-clock nursing assistance. The residents are also provided assistance with daily living activities including bathing and toileting, as well as assistance with dining and transferring as needed.
Symphony of Bronzeville’s amenities are specifically designed to enhance their residents’ life and provide a comfortable and relaxing stay. These amenities include meal provisions that are carefully prepared with consideration to the residents dietary needs, housekeeping services, and regularly scheduled activities, providing resident with engagement opportunities where their bodies and minds stay active.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 163rd out of 172 homes in Illinois for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
23m per day | ▼ 47% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
35m per day | ▼ 7% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
1h 32m per day | ▼ 28% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
2h 25m per day | ▼ 21% State avg: 3h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
27m per day | ▼ 21% State avg: 34m per day · National avg: 29m per day |
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
|
This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
93 | 7 | This facility has 1229% more total deficiencies than a typical Illinois nursing home (93 vs. IL avg 7).↑ 1229% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
|
23.3 | 1.8 | This facility has 1194% more deficiencies per year than a typical Illinois nursing home (23.3 vs. IL avg 1.8).↑ 1194% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Illinois average 10.4
Last Health inspection on Aug 2025
Illinois average 36.8
Illinois average 3.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 88 citations resulted from standard inspections; and 56 of 88 resulted from complaint investigations.
100% better than Illinois average
Illinois average: 0.7
233% worse than Illinois average
Illinois average: 3.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
35% fewer staff per resident than Illinois average
0% compared with Illinois average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
32 total: 19 full-time employees and 13 contractors.
32
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Assists with medical care and medications.
All 44 LPN Staff are full-time employees. No contractors work on this role.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Helps with daily care and mobility.
154 total: 146 full-time employees and 8 contractors.
154
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,301 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 146 | 8 | 154 | 35,612 | 92 | 100% | 6.7 |
| Licensed Practical Nurse | 44 | 0 | 44 | 12,308 | 92 | 100% | 8 |
| Registered Nurse | 19 | 13 | 32 | 7,412 | 92 | 100% | 9.4 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,260 | 92 | 100% | 7.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,432 | 74 | 80% | 7.9 |
| Dental Services Staff | 3 | 0 | 3 | 1,296 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,016 | 76 | 83% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 656 | 68 | 74% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 546 | 66 | 72% | 7.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 461 | 62 | 67% | 7.4 |
| Speech Language Pathologist | 0 | 4 | 4 | 417 | 58 | 63% | 6.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 390 | 54 | 59% | 7.2 |
| Qualified Social Worker | 0 | 1 | 1 | 294 | 41 | 45% | 7.2 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
57% higher than Illinois average
Illinois average: $143K
237% more fines than Illinois average
Illinois average: 3.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
3
183% more payment denials than Illinois average
Illinois average: 1.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
12 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 18, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 25, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
58% better than Illinois average
Illinois average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.0
46% better than Illinois average
Illinois average: 18.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
2.9%
81% better than Illinois average
Illinois average: 15.5%
Percent of long-stay residents whose ability to move independently worsened
5.0%
73% better than Illinois average
Illinois average: 18.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.2%
In line with Illinois average
Illinois average: 21.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
63% better than Illinois average
Illinois average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
6.5%
23% worse than Illinois average
Illinois average: 5.3%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Illinois average
Illinois average: 1.8%
Percent of long-stay residents who lose too much weight
4.6%
30% better than Illinois average
Illinois average: 6.5%
Percent of long-stay residents who have depressive symptoms
96.8%
101% worse than Illinois average
Illinois average: 48.1%
Percent of long-stay residents who received an antipsychotic medication
13.8%
32% better than Illinois average
Illinois average: 20.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
In line with Illinois average
Illinois average: 89.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.7%
18% worse than Illinois average
Illinois average: 91.6%
Number of hospitalizations per 1,000 long-stay resident days.
2.88
40% worse than Illinois average
Illinois average: 2.05
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.81
25% worse than Illinois average
Illinois average: 2.25
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.3%
In line with Illinois average
Illinois average: 68.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
63% better than Illinois average
Illinois average: 2.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
36.3%
42% worse than Illinois average
Illinois average: 63.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.5%
20% worse than Illinois average
Illinois average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.8%
20% worse than Illinois average
Illinois average: 14.0%
Percentage of SNF residents who experience falls with major injury during their stay.
6.3%
712% worse than Illinois average
Illinois average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.0%
11% worse than Illinois average
Illinois average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.9%
13% worse than Illinois average
Illinois average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
16% of new residents, usually for short-term rehab.
19% of new residents, often for short stays.
65% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
223
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Symphony Bronzeville from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #116 / 171Payroll — State benchmarkedThis home is ranked 116th out of 171 homes in Illinois. Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #28 / 171Payroll % — State benchmarkedThis home is ranked 28th out of 171 homes in Illinois. Shows payroll as a percentage of revenue versus the Illinois average. Well-run Illinois facilities typically land around 54–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (65% of admissions), and a typical Medicaid stay runs around 9 - 10 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.0 miles from city center
Estimated distance in miles from Chicago's city center to Symphony Bronzeville's address, calculated via Google Maps.
— 0.72 miles to nearest hospital (Apogee Health Partners)
Add your location
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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| The Selfhelp Home Senior Living Community |
NH
AL
IL
RC
|
Chicago (Uptown) |
72
Facility
72
IL AVG
86
Rank
#209 / 426
|
81.9%
Facility
81.9%
IL AVG
69.3%
Rank
#74 / 204
| +18% |
5.56
Facility
5.56
IL AVG
3.10
Rank
#8 / 172
| +44% | +79% |
$0
Facility
$0
IL AVG
$151.3k
Rank
#1 / 173
|
21
Facility
21
IL AVG
36.8
Rank
#45 / 172
|
5.3
Facility
5.3
IL AVG
3.7
Rank
#154 / 172
| 1 | 55 | A+ |
92
Facility
92
IL AVG
51
Rank
#28 / 648
| Marvin Rubin |
$9.3M
Facility
$9.3M
IL AVG
$12.2M
Rank
#78 / 171
|
$7.0M
Facility
$7.0M
IL AVG
$4.8M
Rank
#73 / 171
|
75.3%
Facility
75.3%
IL AVG
44.3%
Rank
#70 / 171
| 146009 | ||||
| Encore Village of Schaumburg |
NH
AL
IL
MC
|
Schaumburg |
109
Facility
109
IL AVG
86
Rank
#108 / 426
|
55.4%
Facility
55.4%
IL AVG
69.3%
Rank
#169 / 204
| -20% |
3.46
Facility
3.46
IL AVG
3.10
Rank
#54 / 172
| +8% | +12% |
$25.5k
Facility
$25.5k
IL AVG
$151.3k
Rank
#94 / 173
|
28
Facility
28
IL AVG
36.8
Rank
#69 / 172
|
2.6
Facility
2.6
IL AVG
3.7
Rank
#28 / 172
| 2 | 105 | A+ |
58
Facility
58
IL AVG
51
Rank
#253 / 648
| Il Ccrc, LLC |
$16.2M
Facility
$16.2M
IL AVG
$12.2M
Rank
#1 / 171
|
$15.9M
Facility
$15.9M
IL AVG
$4.8M
Rank
#4 / 171
|
98.3%
Facility
98.3%
IL AVG
44.3%
Rank
#171 / 171
| 145341 | ||||
| Smith Village |
NH
AL
IL
MC
|
Chicago (South Side) |
82
Facility
82
IL AVG
86
Rank
#171 / 426
|
85.4%
Facility
85.4%
IL AVG
69.3%
Rank
#57 / 204
| +23% |
5.28
Facility
5.28
IL AVG
3.10
Rank
#10 / 172
| +4% | +70% |
$0
Facility
$0
IL AVG
$151.3k
Rank
#1 / 173
|
20
Facility
20
IL AVG
36.8
Rank
#42 / 172
|
3.3
Facility
3.3
IL AVG
3.7
Rank
#69 / 172
| 4 | 66 | A+ |
71
Facility
71
IL AVG
51
Rank
#147 / 648
| The Washington And Jane Smith Home |
$11.0M
Facility
$11.0M
IL AVG
$12.2M
Rank
#31 / 171
|
$8.0M
Facility
$8.0M
IL AVG
$4.8M
Rank
#24 / 171
|
72.5%
Facility
72.5%
IL AVG
44.3%
Rank
#108 / 171
| 145904 | ||||
| Montgomery Place |
NH
AL
IL
MC
|
Chicago (East Hyde Park) |
40
Facility
40
IL AVG
86
Rank
#350 / 426
|
35.0%
Facility
35.0%
IL AVG
69.3%
Rank
#189 / 204
| -49% |
4.00
Facility
4.00
IL AVG
3.10
Rank
#42 / 172
| +31% | +29% |
$51.6k
Facility
$51.6k
IL AVG
$151.3k
Rank
#107 / 173
|
30
Facility
30
IL AVG
36.8
Rank
#79 / 172
|
4.3
Facility
4.3
IL AVG
3.7
Rank
#132 / 172
| 1 | 14 | A+ |
82
Facility
82
IL AVG
51
Rank
#98 / 648
| Margo Brooks Pugh |
$13.8M
Facility
$13.8M
IL AVG
$12.2M
Rank
#70 / 171
|
$6.9M
Facility
$6.9M
IL AVG
$4.8M
Rank
#69 / 171
|
49.7%
Facility
49.7%
IL AVG
44.3%
Rank
#86 / 171
| 145748 | ||||
| Symphony Bronzeville |
NH
|
Chicago (Douglas) |
302
Facility
302
IL AVG
86
Rank
#2 / 426
| - | - |
1.85
Facility
1.85
IL AVG
3.10
Rank
#163 / 172
| -14% | -40% |
$239.1k
Facility
$239.1k
IL AVG
$151.3k
Rank
#158 / 173
|
88
Facility
88
IL AVG
36.8
Rank
#168 / 172
|
2.8
Facility
2.8
IL AVG
3.7
Rank
#37 / 172
| 12 | 3 | C+ |
86
Facility
86
IL AVG
51
Rank
#66 / 648
| Aliya Gb Holdings LLC |
$8.7M
Facility
$8.7M
IL AVG
$12.2M
Rank
#139 / 171
|
$5.8M
Facility
$5.8M
IL AVG
$4.8M
Rank
#116 / 171
|
66%
Facility
66%
IL AVG
44.3%
Rank
#28 / 171
| 145337 |
Symphony Bronzeville is located in Chicago, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Symphony Bronzeville is in the Douglas neighborhood of Chicago.
Symphony Bronzeville has a walk score of 86. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Symphony Bronzeville's occupancy is 55.5%.
Yes — there are 3 photos of Symphony Bronzeville in the photo gallery on this page.
(312) 842-5000 will put you in contact with the team at Symphony Bronzeville.
Yes — Symphony Bronzeville is a CMS-certified provider of Medicare and Medicaid.
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