Total health inspections
4
Texas average 7.4
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Army Residence Community Health Care Center
Nursing Home
The Army Residence Community Health Care Center
Nursing Home
The Army Residence Community Healthcare Center is the premier veteran retirement home in San Antonio– welcoming all retired or honorably discharged officers; also housing senior-level federal employees of GS-14 and above, including their spouses. Reflected in their excellent service, the non-profit life plan community has maintained an active, social, and carefree lifestyle for their residents for over 30 years. The Army Residence is the place to live your golden years to the fullest, create memories, and achieve dreams.
The life plan community boasts its exclusive program called the Army Residence Community (ARC), where residents can come together and be part of engaging activities. Retirees can choose to live in high-rise apartments or lakeside duplexes– all beautifully furnished.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
30
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.1%
Residents per day (avg)
53
Occupancy rate
70.1%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$48.9M
Surplus of revenue
$80.7K
Voluntary non-profit home
Other
Home revenue
$48,870,007.00
Surplus of revenue
$80,704.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$34.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$48.8M
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
LICENSEDFacility Type
Assisted Living
License Expiration
January 2, 2026
Additional licensing details
License number:
149234
County:
BEXAR
Ownership & operating entity
The Army Residence Community Health Care Center is legally operated by THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC, and administrated by CYNTHIA WOODARD.
Owner:
THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC
Ownership type:
Nonprofit Organization
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Cordelia Tostenson, Sr. Director of Business Development
Administrator email:
[email protected]
Care Services
Provides Memory Care
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
7 total citations
1 health citation
6 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Nursing Homes around San Antonio
The information below is reported by the Texas Health and Human Services Commission.
The Army Residence Community Health Care Center
+8%
+31%
+10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio (Northeast Side)
189
No
6
ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO
70.1%
$33,615,806.00
$14,240,004.00
42.4%
52.50
4.7400
-
18
-
+8%+31%+10%
Legend Oaks West Rehab
+9%
+6%
+34%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio (Far West Side)
124
No
24
BERTETTI HEALTHCARE, INC.
85.1%
$14,660,285.00
$6,880,084.00
46.9%
109.50
3.8564
1
11
1
+9%+6%+34%
Lakeside Nursing and Rehabilitation Center
-3%
-6%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio (Far West Side)
118
No
19
CRYSTAL LAKE HEALTHCARE, INC.
84.5%
$14,956,233.00
$6,190,471.00
41.4%
112.30
3.4176
1
24
3
-3%-6%+33%
Juniper Village at Lincoln Heights
+32%
+32%
-7%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TX 78209
143
No
-
WEISER, TIFFANY
58.8%
$9,001,708.00
$3,781,873.00
42%
27.40
4.7792
1
18
1
+32%+32%-7%
Blue Skies of Texas East
+1%
+79%
+8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio (Valley High North)
80
No
47
AIR FORCE VILLAGE INC
68.3%
$15,242,760.00
$4,568,530.00
30%
45.70
6.5100
2
31
2
+1%+79%+8%
The Army Residence Community Health Care Center
Type of care:
SNF
AL
Community:
San Antonio (Northeast Side)
Bed Count:
189
Pets Allowed:
No
Operator:
ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO
CCN:
675697
Occupancy:
70.1%
Home Revenue:
$33,615,806.00
Payroll Costs:
$14,240,004.00
Payroll %:
42.4%
Avg Residents/Day:
52.50
Overall Rating:
Adj Nurse Hours:
4.7400
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
+8%
+8%
Staffing vs State Avg:
+31%
+31%
Occupancy vs State Avg:
+10%
+10%
Legend Oaks West Rehab
Type of care:
SNF
AL
Community:
San Antonio (Far West Side)
Bed Count:
124
Pets Allowed:
No
Operator:
BERTETTI HEALTHCARE, INC.
CCN:
676312
Occupancy:
85.1%
Home Revenue:
$14,660,285.00
Payroll Costs:
$6,880,084.00
Payroll %:
46.9%
Avg Residents/Day:
109.50
Overall Rating:
Adj Nurse Hours:
3.8564
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
11
Severe Citations:
1
RN share vs State Avg:
+9%
+9%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+34%
+34%
Lakeside Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
San Antonio (Far West Side)
Bed Count:
118
Pets Allowed:
No
Operator:
CRYSTAL LAKE HEALTHCARE, INC.
CCN:
676325
Occupancy:
84.5%
Home Revenue:
$14,956,233.00
Payroll Costs:
$6,190,471.00
Payroll %:
41.4%
Avg Residents/Day:
112.30
Overall Rating:
Adj Nurse Hours:
3.4176
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
24
Severe Citations:
3
RN share vs State Avg:
-3%
-3%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+33%
+33%
Juniper Village at Lincoln Heights
Type of care:
SNF
AL
Community:
TX 78209
Bed Count:
143
Pets Allowed:
No
Operator:
WEISER, TIFFANY
CCN:
675542
Occupancy:
58.8%
Home Revenue:
$9,001,708.00
Payroll Costs:
$3,781,873.00
Payroll %:
42%
Avg Residents/Day:
27.40
Overall Rating:
Adj Nurse Hours:
4.7792
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
18
Severe Citations:
1
RN share vs State Avg:
+32%
+32%
Staffing vs State Avg:
+32%
+32%
Occupancy vs State Avg:
-7%
-7%
Blue Skies of Texas East
Type of care:
SNF
AL
Community:
San Antonio (Valley High North)
Bed Count:
80
Pets Allowed:
No
Operator:
AIR FORCE VILLAGE INC
CCN:
676041
Occupancy:
68.3%
Home Revenue:
$15,242,760.00
Payroll Costs:
$4,568,530.00
Payroll %:
30%
Avg Residents/Day:
45.70
Overall Rating:
Adj Nurse Hours:
6.5100
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
31
Severe Citations:
2
RN share vs State Avg:
+1%
+1%
Staffing vs State Avg:
+79%
+79%
Occupancy vs State Avg:
+8%
+8%Places of interest near The Army Residence Community Health Care Center
11.4 miles from city center — 2.17 miles to nearest hospital (Methodist Hospital Northeast)
7400 Crestway Rd, San Antonio, TX 78239
Calculate Travel Distance to The Army Residence Community Health Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
62
Total Staff
62
Employees
0
Contractors
25,053
Total Hours (Quarter)
34
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 10.4 | No |
| Licensed Practical Nurse | 14 | 8.1 | No |
| Certified Nursing Assistant | 23 | 7.9 | No |
Staff by Category
Administration ⓘ
1 staff
8.1hs shift avg
Nursing Staff ⓘ
50 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.1hs shift avg
Therapy Services ⓘ
6 staff
7.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
2 staff
8.2hs shift avg
Other Services ⓘ
1 staff
8.1hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 23 | 0 | 23 | 8,886 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,769 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 6 | 0 | 6 | 3,302 | 91 | 100% | 8.2 |
| Physical Therapist | 5 | 0 | 5 | 1,815 | 90 | 99% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 1,019 | 64 | 70% | 8.2 |
| Dietitian | 2 | 0 | 2 | 986 | 64 | 70% | 8.2 |
| Registered Nurse | 5 | 0 | 5 | 776 | 48 | 53% | 10.4 |
| Administrator | 1 | 0 | 1 | 522 | 64 | 70% | 8.1 |
| Speech Language Pathologist | 1 | 0 | 1 | 506 | 62 | 68% | 8.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 61 | 67% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 489 | 60 | 66% | 8.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 60 | 66% | 8.1 |
Health Inspection History
Inspections
Total health citations
18
Citations per inspection
4.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 18 citations resulted from standard inspections; 2 of 18 resulted from complaint investigations; and 3 of 18 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
0 critical citations
0 serious citations
18 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Jun 05, 2025
Corrected
Pharmacy moderate citation
Jun 05, 2025
Corrected
Quality of Care moderate citation
Jun 05, 2025
Corrected
Pharmacy moderate citation
Jul 25, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
57
Total Residents
Medicare
22
(38.6%)
ⓘ
Private Pay/Other
35
(61.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
In line with Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
13% better than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
16% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.3%
Percent of long-stay residents whose ability to move independently worsened
13.3%
18% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.7%
38% better than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
26% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.5%
Percent of long-stay high risk residents with pressure ulcers
1.5%
65% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
57% worse than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.1%
Percent of long-stay residents who lose too much weight
7.1%
104% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
60% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.6%
Percent of long-stay residents who received an antipsychotic medication
0.6%
92% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.99
Number of hospitalizations per 1,000 long-stay resident days.
0.99
54% better than Texas averageTexas average: 2.13
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.53
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.53
74% better than Texas averageTexas average: 2.07
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
8% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
12% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.4%
25% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.2%
18% worse than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.5%
Percentage of SNF residents who experience falls with major injury during their stay.
2.5%
230% worse than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
84.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
84.8%
58% better than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
58.6%
Rate of successful return to home or community from a skilled nursing facility.
58.6%
16% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Army Residence Community Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
70.1%
↓ 3.4pp vs 2023
Net Income
$80,704
↓ ~$14.1M vs 2023
Total Payroll
$17,605,117
↑ ~$1.8M vs 2023
Profit Margin
0.2%
↓ 46.8pp vs 2023
Loading trend charts...
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