Total Health inspections
4
46% below Texas average
Texas average:
7.4
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Army Residence Community Health Care Center
The Army Residence Community Health Care Center is a Nursing Home in Texas
The Army Residence Community… is a Nursing Home in Texas
The Army Residence Community Health Care Center
The Army Residence Community Health Care Center is a Nursing Home in Texas
The Army Residence Community… is a Nursing Home in Texas
The Army Residence Community Healthcare Center is the premier veteran retirement home in San Antonio– welcoming all retired or honorably discharged officers; also housing senior-level federal employees of GS-14 and above, including their spouses. Reflected in their excellent service, the non-profit life plan community has maintained an active, social, and carefree lifestyle for their residents for over 30 years. The Army Residence is the place to live your golden years to the fullest, create memories, and achieve dreams.
The life plan community boasts its exclusive program called the Army Residence Community (ARC), where residents can come together and be part of engaging activities. Retirees can choose to live in high-rise apartments or lakeside duplexes– all beautifully furnished.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
30
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.1%
Residents per day (avg)
53
Occupancy rate
70.1%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$48.9M
Surplus of revenue
$80.7K
Voluntary non-profit home
Other
Home revenue
$48,870,007.00
Surplus of revenue
$80,704.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$34.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$48.8M
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
LICENSEDFacility Type
Assisted Living
License Expiration
January 2, 2026
Additional licensing details
License number:
149234
County:
BEXAR
Ownership & operating entity
The Army Residence Community Health Care Center is legally operated by THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC, and administrated by CYNTHIA WOODARD.
Owner:
THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC
Ownership type:
Nonprofit Organization
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Cordelia Tostenson, Sr. Director of Business Development
Administrator email:
[email protected]
Care Services
Provides Memory Care
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
Texas average: 45 visits/inspections
Texas average: 9 complaint visits
Texas average: 28 inspections
Texas average: 2 inspections with citations
7 total citations
1 health citation
6 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Texas average: 6 life safety citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Texas average: 1 enforcement action
Inspection Report Summary for The Army Residence Community Health Care Center
THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER underwent a comprehensive inspection on September 20, 2022, resulting in 7 state standard violations. The Health Code was cited with no specific deficiencies, while the Life Safety Code accounted for all 7 violations. These deficiencies were primarily related to fire safety and building maintenance, including non-compliance with NFPA 101, inadequate fire drills, and insufficient emergency generator and sprinkler system inspections. Correction dates ranged from February 19, 2020, to April 6, 2020. No enforcement actions were found in relation to these violations.
Compare Nursing Homes around San Antonio
The information below is reported by the Texas Health and Human Services Commission.
The Army Residence Community Health Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio
189
No
6
ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO
70.1%
$33,615,806.00
$14,240,004.00
42.4%
52.50
5/5
4.7400
5/5
2/5
5/5
-
Legend Oaks West Rehab
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio
124
No
24
BERTETTI HEALTHCARE, INC.
85.1%
$14,660,285.00
$6,880,084.00
46.9%
109.50
5/5
3.8564
4/5
4/5
5/5
1
Remington Transitional Care
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio
60
No
75
REGENCY IHS OF SAN ANTONIO LLC
96.2%
$12,122,243.00
$4,385,109.00
36.2%
56.60
4/5
3.7726
4/5
4/5
4/5
1
Lakeside Nursing and Rehabilitation Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio
118
No
19
CRYSTAL LAKE HEALTHCARE, INC.
84.5%
$14,956,233.00
$6,190,471.00
41.4%
112.30
4/5
3.4176
4/5
2/5
4/5
1
Blue Skies of Texas East
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
San Antonio
80
No
47
AIR FORCE VILLAGE INC
68.3%
$15,242,760.00
$4,568,530.00
30%
45.70
3/5
6.5100
3/5
4/5
4/5
2
Places of interest near The Army Residence Community Health Care Center
11.4 miles from city center
7400 Crestway Rd, San Antonio, TX 78239
Calculate Travel Distance to The Army Residence Community Health Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
62
Total Staff
62
Employees
0
Contractors
25,053
Total Hours (Quarter)
34
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 10.4 | No |
| Licensed Practical Nurse | 14 | 8.1 | No |
| Certified Nursing Assistant | 23 | 7.9 | No |
Staff by Category
Administration ⓘ
1 staff
8.1hs shift avg
Nursing Staff ⓘ
50 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.1hs shift avg
Therapy Services ⓘ
6 staff
7.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
2 staff
8.2hs shift avg
Other Services ⓘ
1 staff
8.1hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 23 | 0 | 23 | 8,886 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,769 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 6 | 0 | 6 | 3,302 | 91 | 100% | 8.2 |
| Physical Therapist | 5 | 0 | 5 | 1,815 | 90 | 99% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 1,019 | 64 | 70% | 8.2 |
| Dietitian | 2 | 0 | 2 | 986 | 64 | 70% | 8.2 |
| Registered Nurse | 5 | 0 | 5 | 776 | 48 | 53% | 10.4 |
| Administrator | 1 | 0 | 1 | 522 | 64 | 70% | 8.1 |
| Speech Language Pathologist | 1 | 0 | 1 | 506 | 62 | 68% | 8.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 61 | 67% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 489 | 60 | 66% | 8.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 60 | 66% | 8.1 |
Health Inspection History
Total Health citations
18
31% below Texas average
Texas average:
25.9
4.5 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
16 citations
Complaint investigations
5 citations
Breakdown of citations
Critical Health citations
0
100% below Texas average
Texas average:
2.0
Serious Health citations
0
100% below Texas average
Texas average:
0.4
Moderate Health citations
18
Minor Health citations
0
Citations history (last 3 years)
Infection Control moderate citation
Jun 05, 2025
Corrected
Pharmacy moderate citation
Jun 05, 2025
Corrected
Quality of Care moderate citation
Jun 05, 2025
Corrected
Pharmacy moderate citation
Jul 25, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
57
Total Residents
Medicare
22
(38.6%)
ⓘ
Private Pay/Other
35
(61.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
8.6
Near Texas average
Texas average:
8.6
Functional decline score
13.9
13% better than Texas average
Texas average:
16.0
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
18.8%
16% above Texas average.
Walking Ability Worsened
13.3%
18% below Texas average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
9.7%
38% below Texas average.
Safety & clinical stability
Falls with Major Injury
2.4%
26% below Texas average.
High Risk Residents with Pressure Ulcers
1.5%
65% below Texas average.
Urinary Tract Infection
1.3%
57% above Texas average.
Emotional & behavioral wellbeing
Depressive Symptoms
4.6%
60% above Texas average.
Antipsychotic Use
0.6%
92% below Texas average.
Preventive care
Pneumococcal Vaccine
99.4%
2% above Texas average.
Influenza Vaccine
100.0%
2% above Texas average.
Nutrition & physical health
Lost Too Much Weight
7.1%
104% above Texas average.Short-stay resident measures
Pneumococcal Vaccine
98.0%
8% better than Texas average
Antipsychotic medication increase
0.0%
100% better than Texas average
Influenza Vaccine
98.6%
12% better than Texas average Financial Trends
Historical financial and operational data for The Army Residence Community Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
70.1%
↓ 3.4pp vs 2023
Net Income
$80,704
↓ ~$14.1M vs 2023
Total Payroll
$17,605,117
↑ ~$1.8M vs 2023
Profit Margin
0.2%
↓ 46.8pp vs 2023
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