The Carlton

The Carlton is a Nursing Home in Illinois

The Carlton is a Nursing Home in Illinois

The Carlton

725 W Montrose Ave, Chicago, IL 60613 View Map

The Carlton is a Nursing Home in Illinois

The Carlton is a Nursing Home in Illinois

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Overview of The Carlton

The Carlton is an oasis of premier healthcare nestled in the heart of Chicago. This extraordinary residence on the far north side offers an experience that surpasses expectations, combining outstanding services with a serene and soothing atmosphere. Whether you seek short-term rehabilitation or long-term skilled nursing care, The Carlton’s commitment to clinical excellence is simply unmatched. The safety and well-being of residents are paramount. With 24-hour security and skilled nursing care, along with regular visits from trusted professionals such as dentists, podiatrists, psychologists, and psychiatrists, every aspect of their health is attentively tended to. Pharmacy services are also seamlessly integrated, ensuring convenience and peace of mind.

The Carlton thrives on a daily tapestry of social and leisure activities, carefully curated to cater to diverse interests and passions. Engage in lively rounds of bingo, savor the aroma of freshly brewed coffee during cozy gatherings, or feel the rhythm of life pulsate through invigorating exercise sessions. Lose yourself in the melodies of soul-stirring music concerts, relish in delightful tea parties, or immerse yourself in the warmth of Sunday socials. Here, each resident is valued as an individual, and the team at The Carlton works tirelessly to provide personalized care that embraces their unique stories.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.43/day Illinois avg: 3.10/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Illinois avg: 2.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Illinois avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Illinois avg: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Illinois avg: 2.8/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 244

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 75.3%
Residents per day (avg) 175
Occupancy rate
75.3%
Residents per day (avg)
175

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Proprietary home
Other
Home revenue
$31.0M
Operating loss
-$1.2M
Proprietary home Other
Home revenue
$30,958,937.00
Operating loss
$-1,197,400.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
25.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.2M
Total costs $32.2M

Types of Care at The Carlton

Skilled Nursing Hospice Care Respite Care
Contact The Carlton

Compare Nursing Homes around Chicago

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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No
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DAVIS, PATRICIA
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149.30
3/5
2.3724
3/5
3/5
4/5
1
31
2
+35%
-23%
+30%
The Carlton
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Chicago (Uptown)
244
No
84
VENTRELLA, JOANNE
75.3%
$30,281,131.00
$7,975,377.00
26.3%
174.50
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2/5
3/5
4
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All American Village Nursing and Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Chicago (Edgewater)
145
No
95
-
95.2%
$10,501,225.00
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52.6%
137.60
2/5
1.5145
2/5
1/5
5/5
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Avantara Evergreen Park
SNF

Nursing Homes 24/7 care needed

Evergreen Park
242
No
67
BERGER, MENACHEM
61.6%
$35,088,632.00
$6,147,983.00
17.5%
173.50
1/5
2.6668
2/5
1/5
2/5
7
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13
+71%
-14%
-11%
Buckingham Pavilion Nursing and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chicago (West Ridge)
235
No
83
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Carlton

Address 7.2 miles from city center — 2 miles to nearest hospital (Ascension Saint Joseph - Chicago)

Address 725 W Montrose Ave, Chicago, IL 60613

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

388
Total Staff
140
Employees
248
Contractors
61,844
Total Hours (Quarter)
93
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse747.9 Yes
Licensed Practical Nurse538.2 Yes
Certified Nursing Assistant2107.2 Yes
Staff by Category
Administration
1 staff
5.7hs shift avg
Nursing Staff
340 staff
7.4hs shift avg
Physicians & Practitioners
7 staff
6.5hs shift avg
Therapy Services
16 staff
6.7hs shift avg
Activities & Recreation
14 staff
9.4hs shift avg
Social Services
2 staff
6.4hs shift avg
Dietary Services
4 staff
7.1hs shift avg
Other Services
4 staff
5.6hs shift avg
Contractor Analysis
21.5%
of total hours from contractors
13,290 contractor hours this quarter
Certified Nursing Assistant: 139 Licensed Practical Nurse: 33 Speech Language Pathologist: 3 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Registered Nurse: 50 Qualified Activities Professional: 8 Qualified Social Worker: 2 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7113921029,30291100%7.2
Registered Nurse2450749,98691100%7.9
Licensed Practical Nurse2033539,98291100%8.2
Clinical Nurse Specialist6062,34191100%6.8
Qualified Activities Professional68142,29591100%9.4
Dental Services Staff3031,4198998%5.6
RN Director of Nursing3031,4079099%5.7
Other Dietary Services Staff3031,36991100%7.9
Respiratory Therapy Technician0445185358%8.2
Administrator1015048998%5.7
Dietitian1014888796%5.6
Mental Health Service Worker1014728391%5.7
Nurse Practitioner1014648391%5.6
Speech Language Pathologist0334125055%7.5
Qualified Social Worker0223514954%6.4
Physical Therapy Assistant0662775358%4.5
Physical Therapy Aide0332583741%6.6

Health Inspection History

Total Health inspections 17
63% above Illinois average
Illinois average: 10.4

Last Health inspection on Nov 2025

Total Health citations 60
63% above Illinois average
Illinois average: 36.8

3.53 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 28 citations
Complaint investigations 32 citations
Breakdown of citations
Critical Health citations 1
43% above Illinois average
Illinois average: 0.7
Serious Health citations 8
122% above Illinois average
Illinois average: 3.6
Moderate Health citations 51

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Nov 07, 2025
Corrected

Quality of Care serious citation Sep 24, 2025
Corrected

Abuse/Neglect moderate citation Sep 08, 2025
Corrected

Quality of Care moderate citation Sep 08, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
175 Total Residents
Medicare 10 (5.7%)
Medicaid 148 (84.6%)
Private Pay/Other 17 (9.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.1
48% better than Illinois average
Illinois average: 9.7
Functional decline score 3.3
82% better than Illinois average
Illinois average: 18.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 3.3%
79% below Illinois average.

Walking Ability Worsened 4.8%
74% below Illinois average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 1.8%
92% below Illinois average.
Safety & clinical stability

Falls with Major Injury 0.9%
73% below Illinois average.

High Risk Residents with Pressure Ulcers 7.8%
48% above Illinois average.

Urinary Tract Infection 0.2%
92% below Illinois average.
Emotional & behavioral wellbeing

Depressive Symptoms 99.8%
108% above Illinois average.

Antipsychotic Use 22.1%
9% above Illinois average.
Preventive care

Pneumococcal Vaccine 91.8%
3% above Illinois average.

Influenza Vaccine 97.2%
6% above Illinois average.
Nutrition & physical health

Lost Too Much Weight 8.5%
30% above Illinois average.
Short-stay resident measures
Pneumococcal Vaccine 41.8%

39% worse than Illinois average
Antipsychotic medication increase 1.1%

53% better than Illinois average
Influenza Vaccine 70.5%

12% better than Illinois average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $241K
This home paid 69% more in fines than the state average.
Illinois average: $143K
Number of Fines 4
This home received 35% more fines than the state average.
Illinois average: 3.0
Payment Denials 1
This home had 6% fewer payment denials than the state average.
Illinois average: 1.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Mar 15, 2024
$17K
Civil Money Penalty Jan 19, 2024
$16K
Civil Money Penalty Nov 2, 2023
$11K
Payment Denial Nov 2, 2023
25 days

Last updated: Jan 2026

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Financial Aid for Illinois Seniors

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Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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