The Carlton

The Carlton is a Nursing Home in Illinois

The Carlton is a Nursing Home in Illinois

The Carlton

725 W Montrose Ave, Chicago, IL 60613 View Map

The Carlton is a Nursing Home in Illinois

The Carlton is a Nursing Home in Illinois

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Overview of The Carlton

The Carlton is an oasis of premier healthcare nestled in the heart of Chicago. This extraordinary residence on the far north side offers an experience that surpasses expectations, combining outstanding services with a serene and soothing atmosphere. Whether you seek short-term rehabilitation or long-term skilled nursing care, The Carlton’s commitment to clinical excellence is simply unmatched. The safety and well-being of residents are paramount. With 24-hour security and skilled nursing care, along with regular visits from trusted professionals such as dentists, podiatrists, psychologists, and psychiatrists, every aspect of their health is attentively tended to. Pharmacy services are also seamlessly integrated, ensuring convenience and peace of mind.

The Carlton thrives on a daily tapestry of social and leisure activities, carefully curated to cater to diverse interests and passions. Engage in lively rounds of bingo, savor the aroma of freshly brewed coffee during cozy gatherings, or feel the rhythm of life pulsate through invigorating exercise sessions. Lose yourself in the melodies of soul-stirring music concerts, relish in delightful tea parties, or immerse yourself in the warmth of Sunday socials. Here, each resident is valued as an individual, and the team at The Carlton works tirelessly to provide personalized care that embraces their unique stories.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.43/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Based on clinical outcomes for residents.
3/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 244

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 72.5%
Residents per day (avg) 175
Occupancy rate
72.5%
Residents per day (avg)
175

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 3 months

Private pay

60% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Proprietary home
Individual
Home revenue
$29.7M
Loss
-$521.5K
Proprietary home Individual
Home revenue
$29,709,009.00
Loss
$-521,469.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.4M
25% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.4M
Total costs $20.8M

Types of Care at The Carlton

Skilled Nursing Hospice Care Respite Care
Contact The Carlton

Comparison Chart

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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SNF

Nursing Homes 24/7 care needed

Chicago
164
No
-
92
DAVIS, PATRICIA
90.8%
$23,076,331.00
$4,615,342.00
20%
149.30
3/5
2.3724
3/5
3/5
4/5
1
The Carlton
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Chicago
244
No
-
84
VENTRELLA, JOANNE
72.5%
$29,709,009.00
$7,434,561.00
25%
174.50
2/5
2.4256
2/5
2/5
3/5
4
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SNF

Nursing Homes 24/7 care needed

Chicago
144
No
-
95
-
94.0%
-
-
-
137.60
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1.5145
2/5
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SNF

Nursing Homes 24/7 care needed

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242
No
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67
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173.50
1/5
2.6668
2/5
1/5
2/5
7
Sunrise of Lincoln Park
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chicago
60
Yes
A-
97
SZR LINCOLN PARK OPCO LC
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Carlton

Address 7.2 miles from city center

Address 725 W Montrose Ave, Chicago, IL 60613

Calculate Travel Distance to The Carlton

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

388
Total Staff
140
Employees
248
Contractors
61,844
Total Hours (Quarter)
93
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse747.9 Yes
Licensed Practical Nurse538.2 Yes
Certified Nursing Assistant2107.2 Yes
Staff by Category
Administration
1 staff
5.7hs shift avg
Nursing Staff
340 staff
7.4hs shift avg
Physicians & Practitioners
7 staff
6.5hs shift avg
Therapy Services
16 staff
6.7hs shift avg
Activities & Recreation
14 staff
9.4hs shift avg
Social Services
2 staff
6.4hs shift avg
Dietary Services
4 staff
7.1hs shift avg
Other Services
4 staff
5.6hs shift avg
Contractor Analysis
21.5%
of total hours from contractors
13,290 contractor hours this quarter
Certified Nursing Assistant: 139 Licensed Practical Nurse: 33 Speech Language Pathologist: 3 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Registered Nurse: 50 Qualified Activities Professional: 8 Qualified Social Worker: 2 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7113921029,30291100%7.2
Registered Nurse2450749,98691100%7.9
Licensed Practical Nurse2033539,98291100%8.2
Clinical Nurse Specialist6062,34191100%6.8
Qualified Activities Professional68142,29591100%9.4
Dental Services Staff3031,4198998%5.6
RN Director of Nursing3031,4079099%5.7
Other Dietary Services Staff3031,36991100%7.9
Respiratory Therapy Technician0445185358%8.2
Administrator1015048998%5.7
Dietitian1014888796%5.6
Mental Health Service Worker1014728391%5.7
Nurse Practitioner1014648391%5.6
Speech Language Pathologist0334125055%7.5
Qualified Social Worker0223514954%6.4
Physical Therapy Assistant0662775358%4.5
Physical Therapy Aide0332583741%6.6

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Nov 2025)

17
Inspections
60
Total Citations
1
Critical (J-L)
8
Serious (G-I)
3.53
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
51
Serious (G-I)
8
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
26
43% of total
Abuse, Neglect & Exploitation
8
13% of total
Resident Rights
6
10% of total
Infection Control
5
8% of total
Pharmacy Services
5
8% of total
Environmental
3
5% of total
Citation Sources
Standard Inspections 28
Complaint Investigations 32
State Comparison (IL)
Avg Citations (State)
36.8
This Facility: 60
Avg Critical (State)
0.7
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 07, 2025 D Abuse/NeglectF0609 Corrected
Sep 24, 2025 G Quality of CareF0684 Corrected
Sep 08, 2025 D Abuse/NeglectF0609 Corrected
Sep 08, 2025 D Quality of CareF0689 Corrected
Aug 25, 2025 F EnvironmentalF0925 Corrected
Aug 25, 2025 D Resident RightsF0557 Corrected
May 02, 2025 D PharmacyF0755 Corrected
May 02, 2025 G Quality of CareF0689 Corrected
Apr 11, 2025 D Abuse/NeglectF0604 Corrected
Apr 11, 2025 E Infection ControlF0880 Corrected
Apr 11, 2025 E Quality of CareF0688 Corrected
Apr 11, 2025 D Quality of CareF0689 Corrected
Apr 11, 2025 D Quality of CareF0693 Corrected
Apr 11, 2025 E Quality of CareF0695 Corrected
Apr 11, 2025 D Quality of CareF0700 Corrected
Apr 11, 2025 D Quality of CareF0740 Corrected
Apr 11, 2025 D Resident RightsF0558 Corrected
Nov 07, 2024 D Quality of CareF0684 Corrected
Nov 07, 2024 D Care PlanningF0842 Corrected
Aug 05, 2024 D Quality of CareF0693 Corrected
Aug 05, 2024 D Care PlanningF0657 Corrected
Apr 15, 2024 E PharmacyF0761 Corrected
Apr 15, 2024 D Quality of CareF0677 Corrected
Apr 15, 2024 D Resident RightsF0569 Corrected
Mar 15, 2024 E Infection ControlF0880 Corrected
Mar 15, 2024 D PharmacyF0759 Corrected
Mar 15, 2024 E PharmacyF0761 Corrected
Mar 15, 2024 E Quality of CareF0686 Corrected
Mar 15, 2024 D Quality of CareF0690 Corrected
Mar 15, 2024 G Quality of CareF0692 Corrected
Mar 15, 2024 E Quality of CareF0695 Corrected
Mar 15, 2024 E Care PlanningF0645 Corrected
Mar 15, 2024 D Care PlanningF0657 Corrected
Mar 15, 2024 D Resident RightsF0558 Corrected
Jan 19, 2024 D Quality of CareF0686 Corrected
Jan 19, 2024 G Quality of CareF0689 Corrected
Dec 08, 2023 D Abuse/NeglectF0604 Corrected
Nov 02, 2023 F EnvironmentalF0925 Corrected
Nov 02, 2023 D Quality of CareF0684 Corrected
Nov 02, 2023 G Quality of CareF0689 Corrected
Nov 02, 2023 D Resident RightsF0558 Corrected
Nov 02, 2023 E Resident RightsF0584 Corrected
Oct 04, 2023 J Abuse/NeglectF0600 Corrected
Oct 04, 2023 F Abuse/NeglectF0607 Corrected
Oct 04, 2023 G Quality of CareF0684 Corrected
Jul 01, 2023 E Quality of CareF0688 Corrected
Jul 01, 2023 D Care PlanningF0842 Corrected
May 08, 2023 D Abuse/NeglectF0609 Corrected
May 08, 2023 D EnvironmentalF0919 Corrected
May 08, 2023 G Quality of CareF0684 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
175 Total Residents
Medicare 10 (5.7%)
Medicaid 148 (84.6%)
Private Pay/Other 17 (9.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.1 Score
48% better than avg State avg: 9.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
3.3 Score
82% better than avg State avg: 18.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
3.3%
Lost Too Much Weight
8.5%
Urinary Tract Infection
0.2%
Depressive Symptoms
99.8%
Falls with Major Injury
0.9%
Pneumococcal Vaccine
91.8%
Antipsychotic Use
22.1%
Walking Ability Worsened
4.8%
Influenza Vaccine
97.2%
High Risk Residents with Pressure Ulcers
7.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
1.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
41.8% 39% worse than avg State: 68.3%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1% 53% better than avg State: 2.3%
Influenza Vaccine
70.5% 12% better than avg State: 63.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $241K State avg: $143K 69% worse than avg
Number of Fines 4 State avg: 3.0
Payment Denials 1 25 total days
Compared to State Average Facility: $241K | State Avg: $143K
Penalty History

Showing all 5 penalties (Oct 2023 - Mar 2024)

Mar 15, 2024 Civil Money Penalty
$17K
Jan 19, 2024 Civil Money Penalty
$16K
Nov 2, 2023 Civil Money Penalty
$11K
Nov 2, 2023 Payment Denial
25 days
Oct 4, 2023 Civil Money Penalty
$197K

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Claim What’s Yours: Financial Aid for Illinois Seniors

Program
State Program Name
Eligibility
Benefits
Community Care Program
  • General: Age 60+, Illinois resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,215/month (individual).
  • Asset Limits: $17,500 (individual, excludes home, car).
  • IL Specifics: High demand in urban areas; waitlists possible.
  • Services: In-home care (3-5 hours/day), adult day services ($65/day), emergency home response systems ($30/month).
Illinois Respite Program
IL Respite (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), Illinois resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • IL Specifics: Limited slots; urban/rural balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Supportive Living Program (SLP)
Illinois Medicaid Supportive Living Program
Official government program page
  • General: Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • IL Specifics: ~200 SLP sites statewide; room/board not covered.
  • Services: Personal care (5-7 hours/day, e.g., bathing, mobility), meals, housekeeping, medication management, respite (~240 hours/year).
Persons Who Are Elderly Waiver
Illinois Medicaid Elderly Waiver
Official government program page
  • General: Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IL Specifics: Part of HealthChoice Illinois; consumer-directed options available.
  • Services: Personal care (5-7 hours/day, e.g., dressing, eating), homemaker, adult day care (~$60/day), respite (240 hours/year), home mods ($1,000 avg.).
Medicare Savings Program (MSP)
Illinois Medicare Savings Program
  • General: Age 65+ or disabled, Illinois resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IL Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Illinois resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IL Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Optional State Supplementation (OSS)
Illinois Optional State Supplementation
  • General: Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.
  • Income Limits (2025): ~$1,004/month (including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IL Specifics: ~$50-$500/month based on facility type.
  • Services: Cash (~$50-$500/month) for room/board in personal care homes or SLFs.
VA Aid and Attendance (A&A) and Housebound Benefits
Illinois VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IL Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Illinois Seniors

Illinois CCP

Community Care Program

Requirements:
  • General:
    Age 60+, Illinois resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,215/month (individual).
  • Asset Limits:
    $17,500 (individual, excludes home, car).
  • IL Specifics:
    High demand in urban areas; waitlists possible.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), adult day services ($65/day), emergency home response systems ($30/month).
IL Respite (via NFCSP)

Illinois Respite Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Illinois resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • IL Specifics:
    Limited slots; urban/rural balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Illinois Medicaid Supportive Living Program

Supportive Living Program (SLP)

Requirements:
  • General:
    Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • IL Specifics:
    ~200 SLP sites statewide; room/board not covered.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, mobility), meals, housekeeping, medication management, respite (~240 hours/year).
Illinois Medicaid Elderly Waiver

Persons Who Are Elderly Waiver

Requirements:
  • General:
    Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IL Specifics:
    Part of HealthChoice Illinois; consumer-directed options available.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., dressing, eating), homemaker, adult day care (~$60/day), respite (240 hours/year), home mods ($1,000 avg.).
Illinois Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Illinois resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IL Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Illinois SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Illinois resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IL Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Illinois Optional State Supplementation

Optional State Supplementation (OSS)

Requirements:
  • General:
    Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.
  • Income Limits (2025):
    ~$1,004/month (including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IL Specifics:
    ~$50-$500/month based on facility type.
Benefits without Contact:
  • Services: Cash (~$50-$500/month) for room/board in personal care homes or SLFs.
Illinois VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IL Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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