The Center at Eden Hill

The Center at Eden Hill is a Nursing Home in Delaware

The Center at Eden… is a Nursing Home in Delaware

The Center at Eden Hill

300 Banning St, Dover, DE 19904 View Map

The Center at Eden Hill is a Nursing Home in Delaware

The Center at Eden… is a Nursing Home in Delaware

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Overview of The Center at Eden Hill

Located in Dover, Delaware, The Center at Eden Hill is a nursing home community that boasts a high level of care in a beautiful, hotel-like atmosphere. They are licensed as a skilled nursing facility by the state of Delaware, which means they can provide care to patients who have had their acute or surgical illness treated at the hospital and are now ready to begin the process of achieving wellness before returning home. 
They assist patients in gaining strength and functionality. A well-rounded, individualized program is supplemented by skilled nursing care, family involvement, psychological care, and discharge planning, which encourage each patient’s transition to their highest functional level.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.54/day Delaware avg: 4.66/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Delaware avg: 3.3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Delaware avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Delaware avg: 4.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Delaware avg: 4.0/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 80

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Delaware average
Occupancy rate 89.3%
Residents per day (avg) 73
Occupancy rate
89.3%
Residents per day (avg)
73

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

7% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 10 days

Finances and operations

Proprietary home
Partnership
Home revenue
$25.4M
Profit
$3.5M
Proprietary home Partnership
Home revenue
$25,370,868.00
Profit
$3,488,837.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
22.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.1M
Total costs $21.9M
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy Rate
90%
Occupied Beds
72 of 80
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Nursing Home
License Date
July 2, 2025
License Expiration
June 2, 2026

Additional licensing details

License number: 2880

Ownership & operating entity

The Center at Eden Hill is administrated by Brian J. Zaragoza.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Bessann Murugi Muuo-Wambua
Director of Nursing email: [email protected]
Administrator email: [email protected]

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

Private suites
private bathrooms
fully adjustable hospital beds
flat-screen TVs
free wireless internet
beauty salon
fine dining

Programs & Activities

Specific Programs
Physical Rehabilitation, Medical Services, Fine Dining, Social Services, Psychological Care

Dining & Nutrition

Food Description
Fine dining with healthy, satisfying gourmet meals prepared by an Executive Chef.
Meals Included
Yes

Types of Care at The Center at Eden Hill

Nursing Home
Contact The Center at Eden Hill

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

5 visits/inspections

1 visits/inspections triggered by complaints

Results

5 with issues

0 without issues

Latest inspection

Date:May 20, 2025
Type:Annual Inspection

37 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Dover

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
The Center at Eden Hill
SNF

Nursing Homes 24/7 care needed

Dover
80
No
48
-
89.3%
$23,986,920.00
$5,755,399.00
24%
72.70
5/5
4.5410
5/5
5/5
5/5
-
21
-
+4%
-2%
+11%
Cadia Healthcare Capitol Healthcare
SNF

Nursing Homes 24/7 care needed

Dover
120
No
32
SCHAFER, ERIC
88.9%
$22,227,281.00
$5,816,629.00
26.2%
104.50
3/5
4.2401
3/5
4/5
4/5
1
36
1
-28%
-9%
+10%

Places of interest near The Center at Eden Hill

Address 0.8 mile from city center — 0.14 miles to nearest hospital (Eden Hill Medical Center)

Address 300 Banning St, Dover, DE 19904

Calculate Travel Distance to The Center at Eden Hill

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

151
Total Staff
130
Employees
21
Contractors
45,054
Total Hours (Quarter)
63
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse209.5 Yes
Licensed Practical Nurse299.7 Yes
Certified Nursing Assistant597.4 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
109 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
8hs shift avg
Therapy Services
31 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
2.8hs shift avg
Dietary Services
3 staff
6.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
4.1%
of total hours from contractors
1,865 contractor hours this quarter
Certified Nursing Assistant: 5 Registered Nurse: 6 Licensed Practical Nurse: 10
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5455918,85291100%7.4
Licensed Practical Nurse1910297,20591100%9.7
Registered Nurse146207,11291100%9.5
Respiratory Therapy Technician9092,2348897%7.1
Physical Therapy Assistant8082,1988088%6.5
Clinical Nurse Specialist4041,5156571%8
Speech Language Pathologist7071,3618897%6.8
Physical Therapy Aide5051,18991100%6.8
Other Dietary Services Staff3038107684%6.1
Administrator1015206571%8
RN Director of Nursing1015126470%8
Occupational Therapy Aide2025126571%7.7
Dental Services Staff1015046369%8
Nurse Practitioner1014325459%8
Qualified Social Worker101983538%2.8

Health Inspection History

Total Health inspections 4
9% below Delaware average
Delaware average: 4.4

Last Health inspection on May 2025

Total Health citations 21
46% below Delaware average
Delaware average: 38.9

5.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 18 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Delaware average
Delaware average: 0.9
Serious Health citations 0
100% below Delaware average
Delaware average: 1.2
Moderate Health citations 20

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation May 20, 2025
Corrected

Quality of Care moderate citation May 20, 2025
Corrected

Resident Rights moderate citation May 20, 2025
Corrected

Pharmacy moderate citation Jun 13, 2024
Corrected

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine 92.3%

12% better than Delaware average
Antipsychotic medication increase 0.0%

100% better than Delaware average
Influenza Vaccine 92.7%

12% better than Delaware average

Guides for Better Senior Living

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Financial Aid for Delaware Seniors

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Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.

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