Inspection Reports for
The Center at Val Vista

The investigation of the complaint # 00147112 was conducted on October 29, 2025. The investigation of the complaint # 2637121 was conducted on October 29, 2025. There were no deficiencies cited.

No deficiencies were found during this complaint investigation.

The Risk-Based complaint survey was conducted on May 29, 2025 through May 30, 2025 for the investigation of intake #s: AZ00155680 and AZ00157412. There were no deficiencies cited.

This inspection resulted in no citations or deficiency findings.

Two deficiencies were cited related to portable fire extinguishers and gas equipment storage. No evidence details were provided for either deficiency.

The facility failed to ensure medications were not left at the resident's bedside without proper assessment and orders for self-administration, as evidenced by medications found at the bedside without appropriate self-medication evaluations or orders. The facility's staff and policies were reviewed, and corrective actions were initiated to address these deficiencies.

The facility failed to ensure medications were not left in the resident's room without proper assessment and orders for self-administration. One resident (#148) was found with medications left at bedside without a completed self-medication evaluation for all medications. The facility's staff and policies regarding medication self-administration and safety were reviewed, revealing gaps in following procedures.

Investigation of complaint intakes #00123343 and #AZ00223879 was conducted on March 31, 2025. No deficiencies were cited.

No deficiencies were cited during this complaint investigation.

Investigation of complaint intakes #00121829, AZ00220567, AZ00223726, and AZ00220558 was conducted on March 18, 2025. No deficiencies were cited.

No deficiencies were found during this complaint investigation.

The complaint survey was conducted on December 18, 2024 of the following complaint #AZ00220418. The complaint survey was conducted on December 18, 2024 of the following complaint #AZ00220417. There were no deficiencies cited.

This inspection resulted in no deficiencies cited or citations.

The recertification survey was conducted in conjunction with investigations of complaints AZ00189516, AZ00186749, AZ00189515, and AZ00186748.

The inspection found three deficiencies related to the facility's failure to protect a resident's medical assistive property from loss or theft, failure to prevent a resident from self-administering medications not ordered by a physician, and failure to ensure care plans assist residents in maintaining their highest practicable well-being.

The inspection found one deficiency related to the failure to maintain special locking exit doors, resulting in excessive force required to release delayed egress doors on multiple floors.

The complaint investigation involved resident #219's lost hearing aids, which were reported missing shortly after admission, and resident #42's self-administration of medications without physician orders. The investigation included interviews with staff, family, and review of policies and records. The hearing aids were not found, and the facility's documentation was incomplete. Resident #42 was found to have medications in her room without proper orders or assessments for self-administration.

The facility failed to ensure reasonable care for the protection of a resident's medical assistive property (hearing aids) and failed to prevent a resident from self-administering medications not ordered by the physician. Both deficiencies posed minimal harm or potential for actual harm to a few residents.

The Complaint AZ00200845 was investigated on 9/22/23. The Complaint AZ00200843 was investigated on 9/22/23. No deficiencies were cited.

No deficiencies were cited during this complaint investigation.

No health deficiencies were found during the survey.

No health deficiencies were found during the inspection.

The facility failed to ensure accurate daily nursing staffing postings, complete and accurate medical records for one resident regarding medication administration, and proper infection control practices related to mask usage by staff. These deficiencies posed minimal harm or potential for actual harm to residents.