The Center at Val Vista

Nursing Home & Skilled Nursing · Gilbert, AZ

CMS overall rating

3744 S Rome St, Gilbert, AZ 85297 View map

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The Center at Val Vista accepts Medicare, Medicaid, and private pay.

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The Center at Val Vista accepts Medicare, Medicaid, and private pay.

Overview of The Center at Val Vista

The Center at Val Vista places importance on enriching and empowering the lives of its seniors. With an emphasis on skilled nursing and rehabilitation, management and staff offer its best-in-class service when attending to any need a resident may have. The home helps residents thrive to reach their fullest potential and cultivate holistic wellness. The Center guarantees unparalleled, luxurious care in a hotel-like community.

All residents receive essential services such as concierge, scheduled transportation, housekeeping, and linen services, housekeeping. One of its specialties is rehabilitation services, focusing on occupational, speech, and physical; nursing services, focusing on post-hospital care and blood withdrawals; and medical services, with personalized care programs and routine check-ups– among many others.

Facility Direct Line (480) 224-9500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arizona state averages

Total nursing care / resident

3h 39m per day

This facility Arizona avg (4h 4m per day)

vs Arizona avg

-10%

2 of 6 metrics below state avg

Standout metric LPN / LVN is +82% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	36m per day	▼ 15% State avg: 43m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 55m per day	▲ 82% State avg: 1h 3m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 14m per day	▼ 6% State avg: 2h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 7m per day	▲ 13% State avg: 3h 38m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	10m per day	▲ 64% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	30m per day	■ Avg State avg: 31m per day · National avg: 29m per day

Capacity and availability

12 days

96-bed community

A larger shared setting that may offer more common spaces and organized community services.

10 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 1 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

62%

Lower than the Arizona average: 72.7%

Occupied beds

59 / 96

Average occupied beds in Arizona homes 84 beds

Facility TypeNursing Care Institution

StatusActive

IssuanceJuly 11, 2016

ExpirationSeptember 30, 2026

License NumberNCI-4211

CMS Certification Number35291

QualificationHealth Care

The Center at Val Vista is legally operated by The Center At Val Vista, LLC, and administered by Jason Gerodias.

OwnerThe Center At Val Vista, LLC

Pets not allowed

Since 2021 · 5 years of data 12 deficiencies 6 complaints 9 inspections

Inspection Score

1 point above the Arizona average for nursing homes (82/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Arizona state average

Overall vs. AZ average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	12	9	This facility has 33% more total deficiencies than a typical Arizona nursing home (12 vs. AZ avg 9).↑ 33% worse
Deficiencies per inspection Average deficiencies per inspection.	1.3	1.8	This facility has 28% fewer deficiencies per inspection than a typical Arizona nursing home (1.3 vs. AZ avg 1.8).↓ 28% better
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	0	0.9	This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all inspections conducted at this facility.	9	5	This facility has had 80% more total inspections than the Arizona average (9 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	6	This facility has total complaints in line with the Arizona average (6 vs. AZ avg 6).— At avg
Complaints per year Average complaints per year since 2021.	1.2	1.2	This facility has complaints per year in line with the Arizona average (1.2 vs. AZ avg 1.2).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The May 29-30, 2025 complaint investigation found no deficiencies related to the two complaint intakes reviewed.
The May 6, 2025 Medicare recertification survey cited two deficiencies for portable fire extinguisher maintenance and improper gas equipment storage.
The May 2, 2025 routine inspection found a medication self-administration deficiency where medications were left at a resident’s bedside without proper assessment or orders.

Show Inspection Reports

Inspections since 2021

Total health inspections 3

Arizona average 6.3

Last Health inspection on May 2025

Total health citations

Arizona average 23.2

Citations per inspection

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than Arizona average

Arizona average: 0.1

Serious health citations

100% better than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1

0 serious citations Arizona average: 0.6

6 moderate citations Arizona average: 22.3

0 minor citations Arizona average: 0.2

Citations history (last 5 years)

Resident Rights moderate citation May 02, 2025

Corrected

Quality of Care moderate citation Dec 29, 2023

Corrected

Resident Rights moderate citation Dec 29, 2023

Corrected

Infection Control moderate citation Jun 23, 2021

Corrected

Total staff 199

Employees 94

Contractors 105

Staff to resident ratio 3.16 : 1

75% more staff per resident than Arizona average

Avg staff/day 46

Average shift 8.8 hours

0% compared with Arizona average

Total staff hours (quarter) 37,207

Nursing staff breakdown

10.8 hours

9.4 hours

9.2 hours

Contractor staffing

5,042 contractor hours this quarter

Certified Nursing Assistant: 69 Licensed Practical Nurse: 35 Registered Nurse: 1

Staff by category


Certified Nursing Assistant	30	69	99	13,525	92	100%	9.2
Licensed Practical Nurse	21	35	56	10,053	92	100%	9.4
Registered Nurse	6	1	7	2,264	92	100%	10.8
Speech Language Pathologist	9	0	9	1,993	85	92%	7.1
RN Director of Nursing	4	0	4	1,556	82	89%	7.7
Respiratory Therapist	6	0	6	1,504	80	87%	7.4
Physical Therapy Assistant	4	0	4	1,340	78	85%	7.2
Clinical Nurse Specialist	2	0	2	1,021	68	74%	8.4
Respiratory Therapy Technician	3	0	3	994	88	96%	7.3
Other Dietary Services Staff	4	0	4	783	76	83%	7.6
Qualified Social Worker	2	0	2	715	64	70%	6.7
Administrator	1	0	1	528	66	72%	8
Occupational Therapy Aide	1	0	1	528	66	72%	8
Nurse Practitioner	1	0	1	404	51	55%	7.9

99 Certified Nursing Assistant

% of Days 100%

56 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 100%

9 Speech Language Pathologist

% of Days 92%

4 RN Director of Nursing

% of Days 89%

6 Respiratory Therapist

% of Days 87%

4 Physical Therapy Assistant

% of Days 85%

2 Clinical Nurse Specialist

% of Days 74%

3 Respiratory Therapy Technician

% of Days 96%

4 Other Dietary Services Staff

% of Days 83%

2 Qualified Social Worker

% of Days 70%

1 Administrator

% of Days 72%

1 Occupational Therapy Aide

% of Days 72%

1 Nurse Practitioner

% of Days 55%

View All Staffing Data in Gilbert

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Short-stay resident measures

Significantly above average Arizona avg: 4.2

Pneumococcal Vaccine 99.0%

8% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase 0.0%

100% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine 90.6%

In line with Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay 22.1%

10% better than Arizona average

Arizona average: 24.6%

Emergency department visits 6.5%

39% better than Arizona average

Arizona average: 10.7%

Falls with major injury 0.3%

60% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge 56.2%

5% better than Arizona average

Arizona average: 53.7%

Successful return to home or community 72.7%

44% better than Arizona average

Arizona average: 50.6%

Breakdown by payment type

Medicare

85% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

10% of new residents, often for short stays.

Typical stay 12 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 years

Total residents 63

Medicare

96.8% of residents

Private pay or other

3.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Center at Val Vista from 2017–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 71.5% ↓ 5.2pp vs 2022

Net Patient Income $2.5M ↑ ~$38.4K vs 2022

Payroll Costs $7.1M ↑ ~$84.6K vs 2022

Operating Margin 15.2% ↑ 0.4pp vs 2022

Metric	2017	2018	2019	2020	2021	2022	2023
Occupancy %	55.5%	81.8%	78.0%	56.1%	67.5%	76.7%	71.5%
Beds	93	93	93	93	93	93	93
Net Income	-$1,622,505	-$361,104	-$389,641	-$55,801	$3,787,478	$2,465,658	$4,722,749
Gross Revenue	$17,849,348	$26,769,659	$24,552,251	$17,064,572	$20,546,815	$23,863,941	$22,569,784
Operating Expenses	$11,238,292	$13,709,118	$13,190,055	$10,886,262	$12,204,008	$14,062,602	$13,816,244
Net Patient Income	-$1,647,428	-$399,571	-$441,797	-$451,819	$1,241,651	$2,431,521	$2,469,873
Net Patient Revenue	$9,590,864	$13,309,547	$12,748,258	$10,434,443	$13,445,659	$16,494,123	$16,286,117
Payroll Costs	$5,697,805	$7,788,962	$6,963,931	$5,644,967	$5,825,342	$7,058,420	$7,143,042
Operating Margin %	-17.2%	-3.0%	-3.5%	-4.3%	9.2%	14.7%	15.2%
Medicare %	70.6%	55.5%	53.3%	69.3%	81.4%	92.0%	95.0%
Medicaid %	1.1%	1.0%	20.9%	0.0%	0.0%	1.4%	0.0%
Private %	28.3%	43.6%	25.8%	30.7%	18.6%	6.7%	5.0%
Net Patient Revenue/Day	$510	$479	$482	$546	$587	$634	$671
Cost/Day	$597	$494	$498	$570	$533	$540	$569
Avg Length of Stay	16.4 days	17.0 days	17.2 days	18.5 days	20.5 days	21.8 days	12.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$16.3M

Net patient income

$2.5M

For-profit Individual

Net patient revenue

$16.3M

Net patient income

$2.5M

Other income

$2.3M

Payroll costs

$7.1M 43.9% of net patient revenue

Other operating costs

$6.7M

Total costs

$13.8M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (85% of admissions), and a typical Medicare stay runs around 27 days.

Coverage residents most often arrive under.

Medicare 85%

Private pay 10%

Medicaid 6%

Coverage residents most often leave under.

Medicare 41%

Private pay 54%

Medicaid 4%

5.4 miles from city center Estimated distance in miles from Gilbert's city center to The Center at Val Vista's address, calculated via Google Maps. — 0.39 miles to nearest hospital (Dignity Health Mercy Gilbert Medical Center)

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

CMS & AZ Dept. of Health data


The Center at Val Vista		NH SNF	Gilbert (South Rome Street)	96 Facility 96 AZ AVG 54 Rank #140 / 522	61.5% Facility 61.5% AZ AVG 67.8 Rank #39 / 59	-9%	3.64 Facility 3.64 AZ AVG 4.06 Rank #44 / 67				-65%	-10%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 71	83 Facility 83 AZ AVG 82 Rank #7 / 54	6 Facility 6 AZ AVG 23.2 Rank #7 / 71	2.0 Facility 2.0 AZ AVG 3.8 Rank #6 / 71	-	59	-	1 Facility 1 AZ AVG 37 Rank #778 / 818	Monte Murdock	$16.3MFiscal year ending 12/2023 Facility $16.3MFiscal year ending 12/2023 AZ AVG $14.7M Rank #16 / 75	$7.1MFiscal year ending 12/2023 Facility $7.1MFiscal year ending 12/2023 AZ AVG $6.4M Rank #31 / 75	43.9%Fiscal year ending 12/2023 Facility 43.9%Fiscal year ending 12/2023 AZ AVG 48.1% Rank #69 / 75	35291
Wellsprings Therapy Center of Gilbert		NH SNF	Gilbert	32 Facility 32 AZ AVG 54 Rank #227 / 522	85.3% Facility 85.3% AZ AVG 67.8 Rank #19 / 59	+26%	3.85 Facility 3.85 AZ AVG 4.06 Rank #38 / 67				-14%	-5%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 71	-	4 Facility 4 AZ AVG 23.2 Rank #2 / 71	4.0 Facility 4.0 AZ AVG 3.8 Rank #41 / 71	-	27	-	27 Facility 27 AZ AVG 37 Rank #516 / 818	Nick Narducci	$4.8MFiscal year ending 12/2023 Facility $4.8MFiscal year ending 12/2023 AZ AVG $14.7M Rank #72 / 75	$3.2MFiscal year ending 12/2023 Facility $3.2MFiscal year ending 12/2023 AZ AVG $6.4M Rank #73 / 75	66.3%Fiscal year ending 12/2023 Facility 66.3%Fiscal year ending 12/2023 AZ AVG 48.1% Rank #52 / 75	35285

Nursing Home Explorer

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is The Center at Val Vista in?

The Center at Val Vista is in the South Rome Street neighborhood of Gilbert.

Is The Center at Val Vista in a walkable area?

The Center at Val Vista has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Center at Val Vista?

According to AZ state health department records, The Center at Val Vista's license number is NCI-4211.

When does The Center at Val Vista's license expire?

According to AZ state health department records, The Center at Val Vista's license expires on September 30, 2026.

What is the occupancy rate at The Center at Val Vista?

The Center at Val Vista's occupancy is 62%.

How long has The Center at Val Vista been in business?

The Center at Val Vista has been operating for approximately 10 years, based on available licensing and registration records.

Are pets allowed at The Center at Val Vista?

No, The Center at Val Vista has a no-pet policy.

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The Center at Val Vista

Overview of The Center at Val Vista

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Additional Policies & Features

Contact The Center at Val Vista

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

99 Certified Nursing Assistant

56 Licensed Practical Nurse

7 Registered Nurse

9 Speech Language Pathologist

4 RN Director of Nursing

6 Respiratory Therapist

4 Physical Therapy Assistant

2 Clinical Nurse Specialist

3 Respiratory Therapy Technician

4 Other Dietary Services Staff

2 Qualified Social Worker

1 Administrator

1 Occupational Therapy Aide

1 Nurse Practitioner

Penalties and fines

Quality of care over time

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near The Center at Val Vista

Calculate Travel Distance to The Center at Val Vista

Compare Nursing Homes around Gilbert

Financial Assistance for Nursing Home in Arizona

Arizona Long Term Care System

Non-Medical Home and Community Based Services

Weatherization Assistance Program (WAP)

Section 202 Supportive Housing for the Elderly

Arizona CARES Program

AZ DES Non-Medical Home and Community Based Services (HCBS)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Arizona