The Forum at Rancho San Antonio

Assisted Living Home

The Forum at Rancho San Antonio

23500 Cristo Rey Dr, Cupertino, CA 95014 View Map
Assisted Living Home
icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of The Forum at Rancho San Antonio

Uncover a world of extraordinary living at The Forum at Rancho San Antonio, where breathtaking Northern California landscapes meet exceptional assisted living and unparalleled memory care services for seniors. With a prestigious five-star Medicare rating for skilled nursing care, you can trust that seniors in need of assistance will receive the highest level of support and attention. The community’s dedication extends to specialized memory care living, where compassionate caregivers and top-notch technology come together in a beautiful and nurturing setting.

Rejuvenate your body and mind in the state-of-the-art fitness center, escape into a world of imagination in the art studio, engage in friendly competition in the game room, and immerse yourself in the wisdom of literature in the inviting library. Your furry companions will find joy in the dedicated dog park, while the salon services ensure you always look and feel your best. Every facet of life in this community has been thoughtfully designed to enrich and elevate your experience. With spacious layouts and luxurious touches, each residence becomes a sanctuary of comfort and style. Whether you seek relaxation or entertainment, the living spaces cater to your every need, creating an environment that is both inviting and sophisticated.

(650) 944-0100

Managed by Nancy Kao

Executive Director

Nancy Kao serves as the Executive Director at The Forum at Rancho San Antonio. She leads the community with exceptional compassion and dedication, ensuring the highest level of service and care for residents. Nancy is part of a team that brings extensive experience and leadership to the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
California average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
California average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
California average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
California average: 4.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 17m per day

This home provides 25% more nursing time per resident than the state average.

California average: 4h 13m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 817

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 65.4%
Residents per day (avg) 38
Occupancy rate
65.4%
Residents per day (avg)
38

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

24% of new residents, often for short stays.

Typical stay 3 - 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$19.8M
Operating loss
-$1.8M
Proprietary home Corporation
Home revenue
$19,839,598.00
Operating loss
$-1,820,188.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
47.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.2M
Total costs $21.7M
Bed community size
817-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy Rate
63%
Occupied Beds
518 of 817
Percentage of available beds currently in use by residents.
License Status
LICENSED
Facility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
September 24, 1996

Additional licensing details

CMS Certification Number: 555524
County: SANTA CLARA
RCFE Number: 435200344
Awards: Best Retirement Community in Silicon Valley 2023, 2024, 2025; Best Independent Living community for 2024-2025 by U.S. News & World Report; Caring.com Super Star Award; Heartfelt Connections-Gold Award Winner; Seniorly Best of Senior Living Award; 2024 Leading Companies of The Year

Ownership & operating entity

The Forum at Rancho San Antonio is legally operated by RSARHC, RSARS INC. & LIFE CARE SERVICES LLC.

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Assisted Living
Memory Care
Skilled Nursing Care
Rehabilitation

Amenities & Lifestyle

Pool/Hot Tub
Fitness Center
Library
Art Studio
Game Room
Woodworking Shop
Dog Park
Hiking Trails
Putting Green
Cocktail Lounge
Bocce Court
Salon Services
Country Store

Programs & Activities

Specific Programs
Activities, Services, Amenities, Dining, Wellness, Apartment Homes, Villas, Floor Plans, Virtual Tour, Assisted Living, Memory Care, Skilled Nursing Care, Rehabilitation

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Apartments

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Forum at Rancho San Antonio

Assisted Living Memory Care Nursing Home
Contact The Forum at Rancho San Antonio

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

4 visits

Breakdown by visit type

2 total complaint visits

2 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

2 complaint investigations

Investigations can have many visits.

4 official inspections

1 total citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

1 moderate citation

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

Latest inspection

Date:July 25, 2025
Type:Annual Inspection

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for The Forum at Rancho San Antonio

Most inspections found no deficiencies, including the most recent annual inspection on July 25, 2025, which was perfect with no issues cited. One earlier annual inspection from July 23, 2024, noted missing signatures on several resident service plans, which posed potential risks but was an isolated documentation issue. A few infection control concerns were identified in November 2020 related to signage for social distancing and hygiene reminders, but these were minor and addressed through recommendations. Several complaint investigations, including one in January 2024 alleging resident abandonment, were unsubstantiated. Overall, the facility’s compliance has improved over time, with recent reports showing no deficiencies.

Compare Assisted Living around Cupertino

The information below is reported by the California Department of Social Services and Department of Public Health.
Sunrise of Cupertino
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Sunnyvale
134
Yes
70
SUNRISE OF CUPERTINO OPCO & SUNRISE SENIOR LIVING
67.9%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-20%
Studio / 1 Bed / 2 Bed
The Forum at Rancho San Antonio
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cupertino
132
Yes
5
RANCHO SAN ANTONIO RETIREMENT HOUSING CORPORATION
63.4%
$18,109,022.00
$9,492,323.00
52.4%
38.40
5/5
5.2911
4/5
5/5
5/5
-
22
-
-17%
+25%
-25%
Studio / 1 Bed / 2 Bed
Health Care Center At the Forum
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cupertino
132
No
2
RANCHO SAN ANTONIO RETIREMENT HOUSING CORPORATION
65.4%
$18,109,022.00
$9,492,323.00
52.4%
38.40
5/5
5.2911
4/5
5/5
5/5
-
22
-
-17%
+25%
-23%
Studio / 1 Bed / 2 Bed
Sunny View Retirement Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cupertino
72
No
40
AGUILAR, JONATHAN
63.2%
$11,829,768.00
$8,628,212.00
72.9%
35.30
5/5
5.3266
4/5
5/5
4/5
1
27
1
-5%
+26%
-25%
1 Bed / 2 Bed
Blended Family Care Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cupertino
-
No
74
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed

Video

Get to know the community with a high-definition video tour
Video thumbnail
Watch this video about life at The Forum at Rancho San Antonio
icon

Matterport

Experience a digital walkthrough
Loading tour...

Places of interest near The Forum at Rancho San Antonio

Address 4.3 miles from city center — 2.22 miles to nearest hospital (El Camino Health - Mountain View Hospital)

Address 23500 Cristo Rey Dr, Cupertino, CA 95014

Calculate Travel Distance to The Forum at Rancho San Antonio

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

99
Total Staff
66
Employees
33
Contractors
22,793
Total Hours (Quarter)
36
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse77.2 No
Licensed Practical Nurse237.9 Yes
Certified Nursing Assistant377 No
Staff by Category
Administration
2 staff
5.8hs shift avg
Nursing Staff
69 staff
7.3hs shift avg
Physicians & Practitioners
4 staff
8.1hs shift avg
Therapy Services
20 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.1hs shift avg
Dietary Services
2 staff
6.6hs shift avg
Other Services
1 staff
7.5hs shift avg
Contractor Analysis
13.4%
of total hours from contractors
3,057 contractor hours this quarter
Occupational Therapy Assistant: 2 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 8 Qualified Social Worker: 1 Speech Language Pathologist: 3 Licensed Practical Nurse: 11 Medical Director: 1 Other Physician: 1 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3703710,28691100%7
Licensed Practical Nurse1211233,18791100%7.9
Registered Nurse7072,71691100%7.2
Physical Therapy Assistant0881,0206673%6.5
RN Director of Nursing2029886774%8.2
Other Dietary Services Staff2027716673%6.6
Speech Language Pathologist0337516774%6.2
Respiratory Therapy Technician0556598189%4.7
Clinical Nurse Specialist2025955560%8.4
Nurse Practitioner1015856571%9
Administrator1015206571%8
Occupational Therapy Aide1013934954%8
Dental Services Staff1011652224%7.5
Medical Director011493437%1.5
Qualified Social Worker011433943%1.1
Occupational Therapy Assistant022343640%0.9
Other Physician011261314%2
Physical Therapy Aide011722%3.7

Health Inspection History

Inspections
Total health inspections 4

California average 12.5


Last Health inspection on Sep 2024

Total health citations 22
Citations per inspection
5.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 22 citations resulted from standard inspections; and 1 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

22 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Quality of Care moderate citation Sep 06, 2024
Corrected

Infection Control moderate citation Jul 19, 2024
Corrected

Nursing Services moderate citation Jul 19, 2024
Corrected

Nutrition moderate citation Jul 19, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
22 Total Residents
Medicare 3 (13.6%)
Private Pay/Other 19 (86.4%)
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
43% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.3
105% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.8%
61% worse than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
155% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.1%
204% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.7%
75% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.4%
417% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.5%
53% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.3%
87% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.4%
6% worse than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.7%
10% worse than California average

California average: 93.2%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today