Health Care Center At the Forum
Assisted Living · Cupertino, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Health Care Center At the Forum

Assisted Living · Cupertino, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Health Care Center At the Forum accepts Medicare and private pay.

Overview of Health Care Center at the Forum

Managed by The Forum community, Health Care Center is exclusively assisted and memory care for residents. Voted as the best in Silicon Valley, the nursing home is where one can find a team of committed professional staff to deliver high-class service to its residents. The goal of management is to ensure that residents can relax and recover during their stay; they hope that the well-being of seniors is relaxed and rejuvenated.

Expect a range of all-inclusive amenities and services in the resort-style setting. These include assisted living apartments, outdoor walking paths, chef-prepared meals, and stimulating activities. Meaningful relationships are built in the community because the staff genuinely provides excellent care that enriches the lives of seniors. Each residence becomes a sanctuary of comfort and style with spacious layouts and luxurious touches. Whether you seek relaxation or entertainment, the living spaces cater to your every need, creating an inviting and sophisticated environment.

(650) 944-0200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 58.8% Above CA avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 43.0% Above CA avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 59.3% Above CA avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.4% Above CA avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 20th out of 271 homes in California.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 17m per day
Rank #20 / 271Nurse hours — state benchmarkedThis home is ranked 20th out of 271 homes in California.Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 271 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility California avg (4h 13m per day)
vs California avg
+25%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 32m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Lower occupancy than the California average: 84.7%
Occupancy rate 65.4% Rank #236 / 277Occupancy rate — state benchmarkedThis home is ranked 236th out of 277 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 132 days
Occupancy rate
65.4% Rank #236 / 277Occupancy rate — state benchmarkedThis home is ranked 236th out of 277 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
132 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

24% of new residents, often for short stays.

Typical stay 3 - 4 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$19.8M
Operating loss
-$1.8M
Privately-owned community Operated by a business corporation.
Home revenue
$19.8M Rank #95 / 275Revenue — state benchmarkedThis home is ranked 95th out of 275 homes in California.Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$1.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #61 / 275Payroll — state benchmarkedThis home is ranked 61st out of 275 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$11.5M
57.9% of revenue Rank #62 / 275Payroll % — state benchmarkedThis home is ranked 62nd out of 275 homes in California.Shows payroll as a percentage of revenue versus the California average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.2M
Total costs $21.7M
Walk Score
Walk Score: 2 / 100 Rank #226 / 229Walk Score — state benchmarkedThis home is ranked 226th out of 229 homes in California.Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Apartments

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Health Care Center At the Forum

Assisted Living

Contact Health Care Center At the Forum

Health Inspection History

Inspections
Total health inspections 4

California average 12.5


Last Health inspection on Sep 2024

Total health citations
22 Rank #48 / 275Health citations — state benchmarkedThis home is ranked 48th out of 275 homes in California.Shows this facility's total health deficiency citations benchmarked to the California state average, with a ranking across all 275 CA SNFs. Lower citation counts earn a better rank.

California average 50.2

Citations per inspection
5.5 Rank #207 / 275Citations per inspection — state benchmarkedThis home is ranked 207th out of 275 homes in California.Shows average deficiency citations per CMS inspection for this facility versus the California mean across 275 SNFs with citation data. Lower is better.

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 22 citations resulted from standard inspections; and 1 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical Health citations More info
0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

22 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 7 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 06, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 19, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jul 19, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 19, 2024
Corrected

Matterport

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Financial Assistance for
Assisted Living in California

Health Care Center At the Forum is located in Cupertino, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Places of interest near Health Care Center At the Forum

Address 4.4 miles from city center Info Estimated distance in miles from Cupertino's city center to Health Care Center At the Forum's address, calculated via Google Maps. — 2.17 miles to nearest hospital (El Camino Health - Mountain View Hospital)

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 99
Employees 66
Contractors 33
Staff to resident ratio 4.50:1
4499900% better than California average

California average ratio: 0.00:1

Avg staff/day 36
Average shift 7 hours
9% worse than California average

California average: 7.7 hours

Total staff hours (quarter) 22,793

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 37
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

13.4%

3,057 contractor hours this quarter

Licensed Practical Nurse: 11 Physical Therapy Assistant: 8 Respiratory Therapy Technician: 5 Speech Language Pathologist: 3 Occupational Therapy Assistant: 2 Qualified Social Worker: 1 Medical Director: 1 Other Physician: 1 Physical Therapy Aide: 1

Staff by category

Certified Nursing Assistant3703710,28691100%7
Licensed Practical Nurse1211233,18791100%7.9
Registered Nurse7072,71691100%7.2
Physical Therapy Assistant0881,0206673%6.5
RN Director of Nursing2029886774%8.2
Other Dietary Services Staff2027716673%6.6
Speech Language Pathologist0337516774%6.2
Respiratory Therapy Technician0556598189%4.7
Clinical Nurse Specialist2025955560%8.4
Nurse Practitioner1015856571%9
Administrator1015206571%8
Occupational Therapy Aide1013934954%8
Dental Services Staff1011652224%7.5
Medical Director011493437%1.5
Qualified Social Worker011433943%1.1
Occupational Therapy Assistant022343640%0.9
Other Physician011261314%2
Physical Therapy Aide011722%3.7
37 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 100%
8 Physical Therapy Assistant
% of Days 73%
2 RN Director of Nursing
% of Days 74%
2 Other Dietary Services Staff
% of Days 73%
3 Speech Language Pathologist
% of Days 74%
5 Respiratory Therapy Technician
% of Days 89%
2 Clinical Nurse Specialist
% of Days 60%
1 Nurse Practitioner
% of Days 71%
1 Administrator
% of Days 71%
1 Occupational Therapy Aide
% of Days 54%
1 Dental Services Staff
% of Days 24%
1 Medical Director
% of Days 37%
1 Qualified Social Worker
% of Days 43%
2 Occupational Therapy Assistant
% of Days 40%
1 Other Physician
% of Days 14%
1 Physical Therapy Aide
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 22
Medicare
3
13.6% of residents
Private pay or other
19
86.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
43% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.3
105% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.8%
61% worse than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
155% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.1%
204% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.7%
75% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.4%
417% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.5%
53% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.3%
87% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.4%
6% worse than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.7%
10% worse than California average

California average: 93.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Cupertino

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
The Forum at Rancho San Antonio
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cupertino817Yes 5 42-29 63.8% Rsarhc, Rsars Inc. & Life Care Services LLCStudio / 1 Bed / 2 Bed
Sunny View Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cupertino (Monta Vista)190No 40 32423 75.7% Front Porch Communities And Services1 Bed / 2 Bed
Sunrise of Cupertino
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Sunnyvale134Yes 70 2352 70.1% Sunrise Of Cupertino Opco & Sunrise Senior LivingStudio / 1 Bed / 2 Bed
Health Care Center At the Forum
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cupertino132No 2 ---- 65.4% -Studio / 1 Bed / 2 Bed
Blended Family Care Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cupertino-No 74 ------1 Bed

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Frequently Asked Questions about Health Care Center At the Forum

Is Health Care Center At the Forum in a walkable area?

Health Care Center At the Forum has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the address of Health Care Center At the Forum?

Health Care Center At the Forum is located at 23600 Vía Esplendor, Cupertino, CA 95014, United States.

What is the phone number of Health Care Center At the Forum?

(650) 944-0200 will put you in contact with the team at Health Care Center At the Forum.

Is Health Care Center At the Forum Medicare or Medicaid certified?

Yes — Health Care Center At the Forum is a CMS-certified provider of Medicare and Medicaid.

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