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Assisted Living in Cupertino

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Forum at Rancho San Antonio

Assisted Living in Cupertino

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Forum at Rancho San Antonio

23500 Cristo Rey Dr, Cupertino, CA 95014 View map
Overview of The Forum at Rancho San Antonio

Uncover a world of extraordinary living at The Forum at Rancho San Antonio, where breathtaking Northern California landscapes meet exceptional assisted living and unparalleled memory care services for seniors. With a prestigious five-star Medicare rating for skilled nursing care, you can trust that seniors in need of assistance will receive the highest level of support and attention. The community’s dedication extends to specialized memory care living, where compassionate caregivers and top-notch technology come together in a beautiful and nurturing setting.

Rejuvenate your body and mind in the state-of-the-art fitness center, escape into a world of imagination in the art studio, engage in friendly competition in the game room, and immerse yourself in the wisdom of literature in the inviting library. Your furry companions will find joy in the dedicated dog park, while the salon services ensure you always look and feel your best. Every facet of life in this community has been thoughtfully designed to enrich and elevate your experience. With spacious layouts and luxurious touches, each residence becomes a sanctuary of comfort and style. Whether you seek relaxation or entertainment, the living spaces cater to your every need, creating an environment that is both inviting and sophisticated.

(650) 944-0100

Managed by Nancy Kao

Executive Director

Nancy Kao serves as the Executive Director at The Forum at Rancho San Antonio. She leads the community with exceptional compassion and dedication, ensuring the highest level of service and care for residents. Nancy is part of a team that brings extensive experience and leadership to the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 17m per day

This home provides 21% more nursing time per resident than the California average.

California average: 4h 23m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 817

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 63.4%
Residents per day 518
Occupancy rate
63.4%
Residents per day
518

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

24% of new residents, often for short stays.

Typical stay 3 - 4 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$19.8M
Operating loss
-$1.8M
Privately-owned community Operated by a business corporation.
Home revenue
$19,839,598.00
Operating loss
$-1,820,188.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
47.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.2M
Total costs $21.7M
Bed community size
817-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
63%
13% lower than California average

California average: 73%

Occupied beds
518 / 817
Average residents 87 per day

License Details

Facility TypeRcfe-continuing Care Retirement Community
StatusLicensed
IssuanceSeptember 24, 1996
CountySANTA CLARA

Additional Licensing Details

CMS Certification Number555524
RCFE Number435200344
AwardsBest Retirement Community in Silicon Valley 2023, 2024, 2025; Best Independent Living community for 2024-2025 by U.S. News & World Report; Caring.com Super Star Award; Heartfelt Connections-Gold Award Winner; Seniorly Best of Senior Living Award; 2024 Leading Companies of The Year

Ownership & Operating Entity

The Forum at Rancho San Antonio is legally operated by Rsarhc, Rsars Inc. & Life Care Services Llc.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

2 services
Skilled Nursing Care
Rehabilitation

Amenities & Lifestyle

13 amenities
Pool/Hot Tub
Fitness Center
Library
Art Studio
Game Room
Woodworking Shop
Dog Park
Hiking Trails
Putting Green
Cocktail Lounge
Bocce Court
Salon Services
Country Store
Specific ProgramsActivities, Services, Amenities, Dining, Wellness, Apartment Homes, Villas, Floor Plans, Virtual Tour, Assisted Living, Memory Care, Skilled Nursing Care, Rehabilitation

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Apartments

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Forum at Rancho San Antonio

Assisted Living Memory Care Nursing Home
Contact The Forum at Rancho San Antonio

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

4 visits

California average: 16 visits

Breakdown by visit type

2 total complaint visits

2 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

2 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

1 total citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

1 moderate citation

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date July 25, 2025
Annual Inspection

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for The Forum at Rancho San Antonio

Most inspections found no deficiencies, including the most recent annual inspection on July 25, 2025, which was perfect with no issues cited. One earlier annual inspection from July 23, 2024, noted missing signatures on several resident service plans, which posed potential risks but was an isolated documentation issue. A few infection control concerns were identified in November 2020 related to signage for social distancing and hygiene reminders, but these were minor and addressed through recommendations. Several complaint investigations, including one in January 2024 alleging resident abandonment, were unsubstantiated. Overall, the facility’s compliance has improved over time, with recent reports showing no deficiencies.

Health Inspection History

Inspections
Total health inspections 4

California average 12.5


Last Health inspection on Sep 2024

Total health citations 22

California average 50.2

Citations per inspection
5.5

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 22 citations resulted from standard inspections; and 1 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

22 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 06, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 19, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jul 19, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 19, 2024
Corrected

Compare Assisted Living around Cupertino The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Sunrise of Cupertino
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Sunnyvale
134
Yes
70
2
2
5
2
67.9%
Sunrise Of Cupertino Opco & Sunrise Senior Living
Studio / 1 Bed / 2 Bed
The Forum at Rancho San Antonio
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cupertino
132
Yes
5
4
2
0
29
63.4%
Rsarhc, Rsars Inc. & Life Care Services Llc
Studio / 1 Bed / 2 Bed
Health Care Center At the Forum
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cupertino
132
No
2
0
0
0
-
65.4%
-
Studio / 1 Bed / 2 Bed
Sunny View Retirement Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cupertino
72
No
40
3
2
4
22
75.7%
Front Porch Communities And Services
1 Bed / 2 Bed
Blended Family Care Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cupertino
-
No
74
0
0
0
-
-
-
1 Bed

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Places of interest near The Forum at Rancho San Antonio

Address 4.3 miles from city center — 2.22 miles to nearest hospital (El Camino Health - Mountain View Hospital)

Address 23500 Cristo Rey Dr, Cupertino, CA 95014

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 99
Employees 66
Contractors 33
Staff to resident ratio 4.50:1
4499900% better than California average

California average ratio: 0.00:1

Avg staff/day 36
Average shift 7 hours
9% worse than California average

California average: 7.7 hours

Total staff hours (quarter) 22,793
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 37
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

13.4%

3,057 contractor hours this quarter

Licensed Practical Nurse: 11 Physical Therapy Assistant: 8 Respiratory Therapy Technician: 5 Speech Language Pathologist: 3 Occupational Therapy Assistant: 2 Qualified Social Worker: 1 Medical Director: 1 Other Physician: 1 Physical Therapy Aide: 1
Staff by category
Certified Nursing Assistant3703710,28691100%7
Licensed Practical Nurse1211233,18791100%7.9
Registered Nurse7072,71691100%7.2
Physical Therapy Assistant0881,0206673%6.5
RN Director of Nursing2029886774%8.2
Other Dietary Services Staff2027716673%6.6
Speech Language Pathologist0337516774%6.2
Respiratory Therapy Technician0556598189%4.7
Clinical Nurse Specialist2025955560%8.4
Nurse Practitioner1015856571%9
Administrator1015206571%8
Occupational Therapy Aide1013934954%8
Dental Services Staff1011652224%7.5
Medical Director011493437%1.5
Qualified Social Worker011433943%1.1
Occupational Therapy Assistant022343640%0.9
Other Physician011261314%2
Physical Therapy Aide011722%3.7
37 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 100%
8 Physical Therapy Assistant
% of Days 73%
2 RN Director of Nursing
% of Days 74%
2 Other Dietary Services Staff
% of Days 73%
3 Speech Language Pathologist
% of Days 74%
5 Respiratory Therapy Technician
% of Days 89%
2 Clinical Nurse Specialist
% of Days 60%
1 Nurse Practitioner
% of Days 71%
1 Administrator
% of Days 71%
1 Occupational Therapy Aide
% of Days 54%
1 Dental Services Staff
% of Days 24%
1 Medical Director
% of Days 37%
1 Qualified Social Worker
% of Days 43%
2 Occupational Therapy Assistant
% of Days 40%
1 Other Physician
% of Days 14%
1 Physical Therapy Aide
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
22 residents
Residents by payment source
Medicare
3 residents (13.6%)
Private pay or other
19 residents (86.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
43% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.3
105% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.8%
61% worse than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
155% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.1%
204% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.7%
75% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.4%
417% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.5%
53% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.3%
87% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.4%
6% worse than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.7%
10% worse than California average

California average: 93.2%

Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.