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Senior Living Home

The Hacienda at the River

Senior Living Home

The Hacienda at the River

2720 E River Rd, Tucson, AZ 85718 View map
Overview of The Hacienda at the River

Enjoy the best of retirement at The Hacienda at the River, a blissful retreat nestled near Rio Vista Natural Resource Park in Tucson, AZ, offering independent living. With cozy and specially designed one- and two-bedroom floor plans, residents find the accommodation that best matches their preferences. The community also provides round-the-clock associate support and housekeeping to ensure residents have a worry-free lifestyle.

Here, residents will not feel lonely with state-of-the-art amenities, including a fitness center, a spa, a heated outdoor pool, and a dedicated music program. The community also provides delightful and healthy meals to ensure a satisfactory dining experience. Residents live the best of their golden years in the community’s vibrant and welcoming environment.

(520) 485-1060

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 84
Bed community size
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Services

Directed Care Services
Personal Care Services
Supervisory Care Services

About this community

License details

Facility type
Assisted Living Center
Status Active
Issuance September 3, 2017
Expiration February 28, 2026

Additional licensing details

License number: AL10271C
Qualification: Health Care

Ownership & operating entity

The Hacienda at the River is administrated by Richard H Benner.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Richard Benner Jr

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Swimming pool icon
Swimming pool icon

Swimming Pool

Types of Care at The Hacienda at the River

Independent Living Assisted Living Memory Care
Contact The Hacienda at the River

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

4 visits/inspections

4 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

4 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:September 29, 2025
Type:Complaint
Results:No deficiencies

18 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

23 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for The Hacienda at the River

The most recent inspection on September 29, 2025, found no deficiencies during the complaint investigations. Earlier inspections showed repeated deficiencies primarily related to resident written service plans, documentation, medication storage, disaster preparedness, and personnel practices. Enforcement actions in 2023 and 2024 resulted in civil fines totaling $4,500, all of which have been paid, with no license suspensions or immediate jeopardy findings listed in the available reports. Complaint investigations were mostly unsubstantiated, with no deficiencies found in the most recent cases. The facility’s record shows improvement over time, with the latest inspections free of cited issues after prior enforcement and corrective actions.

Compare Senior Living around Catalina Foothills The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

The Hacienda at the River
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Tucson (The Villas At Hacienda Del Sol)
84
A-
37
1 Bed / 2 Bed
8
Richard H Benner
4
23
The Lakes Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Tucson (Grant and Craycroft Shopping Center)
-
-
62
1 Bed / 2 Bed
-
-
-
-

Places of interest near The Hacienda at the River

Address 5.1 miles from city center

Address 2720 E River Rd, Tucson, AZ 85718

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Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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