Inspection Reports for
The Hacienda at the River

2720 E River Rd, Tucson, AZ 85718, AZ, 85718

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

62% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

16 12 8 4 0
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 84 Deficiencies: 0 Date: Sep 29, 2025

Visit Reason
No deficiencies were found during the on-site investigation of complaints 00144650, 00146170, and 00146144.

Complaint Details
Complaints 00144650, 00146170, and 00146144
Findings
No deficiencies were found during the on-site investigation of complaints 00144650, 00146170, and 00146144.

Inspection Report

Complaint Investigation
Capacity: 84 Deficiencies: 0 Date: Aug 30, 2024

Visit Reason
An on-site investigation of complaint AZ00215379 was conducted and no deficiencies were cited.

Complaint Details
Complaint AZ00215379
Findings
An on-site investigation of complaint AZ00215379 was conducted and no deficiencies were cited.

Enforcement Action

Enforcement
Fines: 2 Total: $1,500.00 Date: Jul 22, 2024

Summary
The facility was found to have repeat deficiencies from prior inspections related to service plan documentation and resident care, resulting in civil fines totaling $1500.

Fines & Penalties (2)
AmountReasonStatus
$750.00Failure to ensure a resident had a written service plan signed and dated by the resident or representative, manager, and nurse.
$750.00Failure to ensure the service plan for a resident receiving directed care services included documentation of the resident's weight or medical contraindications.

Enforcement Action

Enforcement
Fines: 1 Total: $1,500.00 Date: Jul 2, 2024

Summary
A fine of $1,500.00 was imposed and has been fully paid as of 7/31/2024.

Fines & Penalties (1)
AmountReasonStatus
$1,500.00Enforcement action finePaid

Inspection Report

Complaint Investigation
Capacity: 84 Deficiencies: 2 Date: Jun 7, 2024

Visit Reason
Investigation of complaint AZ00210972 found two deficiencies related to resident written service plans and documentation.

Complaint Details
Complaint AZ00210972
Findings
Investigation of complaint AZ00210972 found two deficiencies related to resident written service plans and documentation.

Deficiencies (2)
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when ...
C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services in...

Enforcement Action

Enforcement
Fines: 1 Total: $1,500.00 Date: Nov 28, 2023

Summary
The facility was found to have multiple repeat deficiencies related to health and safety, resulting in civil fines totaling $1,500. The enforcement agreement was signed by the licensee agreeing to pay the fines and comply with corrective actions.

Fines & Penalties (1)
AmountReasonStatus
$1,500.00Civil fines for multiple repeat health and safety deficiencies including personnel compliance, service plan documentation, medication storage, and disaster drills.Pending

Enforcement Action

Enforcement
Fines: 1 Total: $1,500.00 Date: Nov 7, 2023

Summary
The enforcement action resulted in a $1,500 fine which has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$1,500.00Enforcement action finePaid

Inspection Report

Complaint Investigation
Capacity: 84 Deficiencies: 16 Date: Oct 17, 2023

Visit Reason
Compliance inspection and complaint AZ00200287 investigation found 16 deficiencies related to governance, documentation, abuse reporting, service plans, medication storage, food safety, disaster preparedness, and animal licensing.

Complaint Details
Complaint AZ00200287
Findings
Compliance inspection and complaint AZ00200287 investigation found 16 deficiencies related to governance, documentation, abuse reporting, service plans, medication storage, food safety, disaster preparedness, and animal licensing.

Deficiencies (16)
A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours afte...
J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or whil...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: c. The amo...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on c...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when ...
C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services in...
F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, c...
C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. F...
C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 5. A refrigerator used by an assisted living facility to sto...
A. A manager shall ensure that: 3. Documentation of the disaster plan review required in subsection (A)(2) includes: a. The date and time of the disas...
A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by re...
A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: b. Licensed consistent with l...

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