The Hacienda at the River

Overview of The Hacienda at the River

Enjoy the best of retirement at The Hacienda at the River, a blissful retreat nestled near Rio Vista Natural Resource Park in Tucson, AZ, offering independent living. With cozy and specially designed one- and two-bedroom floor plans, residents find the accommodation that best matches their preferences. The community also provides round-the-clock associate support and housekeeping to ensure residents have a worry-free lifestyle.

Here, residents will not feel lonely with state-of-the-art amenities, including a fitness center, a spa, a heated outdoor pool, and a dedicated music program. The community also provides delightful and healthy meals to ensure a satisfactory dining experience. Residents live the best of their golden years in the community’s vibrant and welcoming environment.

Facility Direct Line (520) 485-1060

By The Numbers

Community insights.

Bed count 84

Smaller home · May offer a more intimate, personalized care environment.

Years of operating

8 years

Walk Score

37 / 100

BBB Rating

A- Not Accredited

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About this community

Facility TypeAssisted Living Center

StatusActive

IssuanceSeptember 3, 2017

ExpirationFebruary 28, 2027

License NumberAL10271C

QualificationHealth Care

The Hacienda at the River is administered by Richard H Benner.

OwnerTucson Hacienda River, LLC

Staffing

Key information about the people who lead and staff this community.

ContactRichard Benner Jr (per state records, record updated Jul 2026)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	57	12	This facility has 375% more total deficiencies than a typical Arizona assisted living residence (57 vs. AZ avg 12).↑ 375% worse Rank #479 / 487 Total deficiencies — State benchmarked This home is ranked 479th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Average deficiencies per inspection.	6.3	2.41	This facility has 161% more deficiencies per inspection than a typical Arizona assisted living residence (6.3 vs. AZ avg 2.41).↑ 161% worse Rank #450 / 487 Deficiencies per inspection — State benchmarked This home is ranked 450th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	4	0.9	This facility has 344% more enforcement actions than a typical Arizona assisted living residence (4 vs. AZ avg 0.9).↑ 344% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all inspections conducted at this facility.	9	5	This facility has had 80% more total inspections than the Arizona average (9 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	4	6	This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #354 / 490 Total complaints — State benchmarked This home is ranked 354th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Average complaints per year since 2023.	1.3	2	This facility has 35% fewer complaints per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 2).↓ 35% better

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: 2-story

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Swimming Pool

3.1 miles from city center Estimated distance in miles from Tucson's city center to The Hacienda at the River's address, calculated via Google Maps.

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Compare Assisted Living around Tucson

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Broadway Proper Independent & Assisted Living	AL HOS IL MC NH SNF	Tucson (Broadway Proper)	255 Facility 255 AZ AVG 54 Rank #3 / 521	No	57 Facility 57 AZ AVG 38 Rank #179 / 775	Studio / 1 Bed / 2 Bed	50 Facility 50 AZ AVG 12 Rank #1 / 548	-	Katrina Ellsworth	3	1 Facility 1 AZ AVG 6 Rank #182 / 490	9 Facility 9 AZ AVG 9 Rank #289 / 487	3.0 Facility 3.0 AZ AVG 1.8 Rank #344 / 487
Villa Hermosa	AL IL MC	Tucson (Harold Bell Wright Estates)	135 Facility 135 AZ AVG 54 Rank #57 / 521	Yes	78 Facility 78 AZ AVG 38 Rank #15 / 775	1 Bed / 2 Bed	19 Facility 19 AZ AVG 12 Rank #107 / 548	A+	Amber A Harkin	6	3 Facility 3 AZ AVG 6 Rank #324 / 490	14 Facility 14 AZ AVG 9 Rank #361 / 487	2.3 Facility 2.3 AZ AVG 1.8 Rank #295 / 487
Inspirations of River Centre	AL RC	Tucson (Villa Mesa)	112 Facility 112 AZ AVG 54 Rank #106 / 521	Yes	63 Facility 63 AZ AVG 38 Rank #116 / 775	Studio / Suite / 1 Bed / 2 Bed	28 Facility 28 AZ AVG 12 Rank #45 / 548	A+	Danielle Oben	5	4 Facility 4 AZ AVG 6 Rank #354 / 490	14 Facility 14 AZ AVG 9 Rank #361 / 487	2.8 Facility 2.8 AZ AVG 1.8 Rank #336 / 487
The Hacienda at the River	AL IL MC	Tucson (The Villas At Hacienda Del Sol)	84 Facility 84 AZ AVG 54 Rank #157 / 521	Yes	37 Facility 37 AZ AVG 38 Rank #401 / 775	1 Bed / 2 Bed	8 Facility 8 AZ AVG 12 Rank #277 / 548	A-	Richard H Benner	9	4 Facility 4 AZ AVG 6 Rank #354 / 490	57 Facility 57 AZ AVG 9 Rank #479 / 487	6.3 Facility 6.3 AZ AVG 1.8 Rank #450 / 487
Brookdale East Tucson	AL	Tucson (Hidden Hills)	60 Facility 60 AZ AVG 54 Rank #189 / 521	Yes	36 Facility 36 AZ AVG 38 Rank #412 / 775	Suite	27 Facility 27 AZ AVG 12 Rank #50 / 548	A+	Ryan D Gallion	3	2 Facility 2 AZ AVG 6 Rank #273 / 490	0 Facility 0 AZ AVG 9 Rank #1 / 487	0.0 Facility 0.0 AZ AVG 1.8 Rank #1 / 487

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is The Hacienda at the River in?

The Hacienda at the River is in the The Villas At Hacienda Del Sol neighborhood of Tucson.

Who is the owner of The Hacienda at the River?

The Hacienda at the River is legally operated by Tucson Hacienda River, LLC, and administered by Richard H Benner.

Is The Hacienda at the River in a walkable area?

The Hacienda at the River has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Hacienda at the River?

According to AZ state health department records, The Hacienda at the River's license number is AL10271C.

When does The Hacienda at the River's license expire?

According to AZ state health department records, The Hacienda at the River's license expires on February 28, 2027.

How long has The Hacienda at the River been in business?

The Hacienda at the River has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at The Hacienda at the River?

Yes, The Hacienda at the River allows residents to bring their pets.

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